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  • Lasgidi Restaurant and Lounge
    Business Support Officer
    Business Support Officer
    4 days ago
    Full-time
    Salford

    POSITION: Business Support Officer LOCATION: Manchester JOB TYPE: Permanent, full-time JOB REF: LKO-T01 SALARY: £42,000 HOURS: 37.5 hours per week NO. OF VACANCIES: 1 JOB DESCRIPTION AND RESPONSIBILITIES: The Business Support Officer will provide comprehensive administrative, operational, and compliance support to ensure the smooth running of the restaurant. This role will coordinate daily business activities, support the management team, and contribute to the strategic development of LKO Foods Ltd. Key Responsibilities: · Prepare, format, and distribute documents, reports, and presentations. · Assist with procurement, ordering supplies, and managing stock to ensure optimal stock levels. · Support HR with recruitment, onboarding, and training coordination. · Maintain databases and ensure records are up to date. · Identify and suggest process improvements to enhance efficiency. · Work with management to prepare business performance reports. · Maintain positive working relationships across teams and departments. · Identify and suggest process improvements to enhance efficiency. · Maintain databases and ensure records are up to date. · Coordinate marketing materials and social media updates in line with brand standards. · Support marketing, communications, and customer service functions as needed. · Monitor regulatory changes relevant to the hospitality industry. Requirements · Bachelor’s degree in Business Administration, Hospitality Management, or related field (or equivalent professional experience). · Minimum 2 years’ experience in an administrative, operational, or business support role, preferably in hospitality or retail. · Knowledge of African cuisine supply chains and cultural hospitality practices. · Experience coordinating events or marketing activities. · Familiarity with HR/payroll processes and compliance monitoring. · Strong organisational and multitasking skills, with attention to detail. · Excellent communication and interpersonal skills · Good problem-solving skills and a can-do attitude · Competency in MS Office Suite and basic accounting software. · Ability to work quickly and accurately to deadlines with minimal supervision · Flexibility to ensure everything runs smoothly and on rare occasions the ability to work out of hours or at weekends to ensure the systems integrity.

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  • TOYS AND STUFF LTD
    Team Leader
    Team Leader
    2 months ago
    £30000–£33000 yearly
    Full-time
    Chadderton

    Job Summary: We are seeking an experienced Team Leader to oversee and optimize our online retail operations on Amazon and eBay. The ideal candidate will manage a team of listing specialists, customer service reps, and inventory coordinators to ensure smooth operations, maximize sales, and maintain high seller performance metrics. Key Responsibilities: Team Management: Lead, train, and motivate a team handling product listings, order processing, and customer service. Assign tasks, monitor performance, and provide feedback to improve efficiency. Sales & Listings Optimization: Ensure accurate, SEO-optimized product listings with compelling titles, descriptions, and images. Monitor competitor pricing and adjust strategies to boost visibility and conversions. Inventory & Order Fulfillment: Coordinate with suppliers and logistics partners to maintain stock levels and prevent overselling. Oversee order processing, shipping, and returns to meet platform SLAs. Customer Service & Feedback Management: Resolve customer inquiries and disputes promptly to maintain high seller ratings. Implement strategies to improve positive feedback and reduce negative reviews. Performance Monitoring & Reporting: Track KPIs (sales, conversion rates, feedback scores) and generate reports for management. Identify trends and recommend improvements to enhance profitability. Requirements: 3+ years of experience in Amazon & eBay marketplace management. Strong leadership skills with experience managing remote/on-site teams. Proficiency in Seller Central, eBay Seller Hub, and inventory tools (e.g., Helium 10, Keepa). Excellent communication, problem-solving, and analytical skills. Knowledge of e-commerce trends, PPC advertising, and Amazon FBA/eBay Fulfillment. Preferred Qualifications: Certification in Amazon Seller or eBay Marketplace. Experience with multichannel retail software (e.g., ChannelAdvisor, Sellbrite). Benefits: Competitive salary + performance bonuses. Flexible work environment. Career growth opportunities in e-commerce.

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