Supervisor - Foodhall, Bar & Restaurant - Incipio Group Limited - London

Incipio curates beautiful spaces with vibrant atmospheres for great times. Lillie's is a sparkling wine bar and British sharing plates restaurant rooted in the rhythms of the English countryside. A celebration of homegrown supply, seasonal cooking, and modern British hospitality, it brings together the best of our fields, farms, and shores, paired with an expressive selection of sparkling wines from Britain and beyond. With expansive views across West London, the space offers a refined yet welcoming setting, designed to attract those seeking a premium and elevated experience at Olympia. WHAT YOU'LL BE GETTING UP TO Lead incredible shifts, motivating and driving your team Ensuring our guests have the best possible experience by delivering outstanding hospitality across your team Ensuring the venue runs efficiently by setting an example and proactively leading your team and problem solving on shifts Motivating your team by providing excellent support, training and encouragement Working with your management team to drive sales in your venue with the support of your team Proactive planning, preparation and briefing of the team Bringing ideas, processes and orgainisation to life Attending training courses to develop your leadership skills and gain certification such as First Aid, Fire Marshalls and Personal Licenses Bringing positive energy, professionalism, and pride to every shift WHAT WE'RE LOOKING FOR Vibrant energetic individuals A leader, someone who enjoys setting examples and finding solutions An insightful and impactful human, who loves to see their team achieve A discipline for exceptional standards A natural with guests, someone who enjoys interaction Friendliness, playfulness and approachability A genuine desire to deliver a great experience to our guests WSET Desirable but not needed (we will provide WSET Level 2 for the right Person) BENEFITS + BEST BITS Transparent and fair TRONC Payments 60% of our management teams are people we have progressed internally Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all of our venues Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Incipio curates beautiful spaces with vibrant atmospheres for great times. Lillie's is a sparkling wine bar and British sharing plates restaurant rooted in the rhythms of the English countryside. A celebration of homegrown supply, seasonal cooking, and modern British hospitality, it brings together the best of our fields, farms, and shores, paired with an expressive selection of sparkling wines from Britain and beyond. With expansive views across West London, the space offers a refined yet welcoming setting, designed to attract those seeking a premium and elevated experience at Olympia. What We're Looking For Previous experience working with Wine Cocktails, in a premium hospitality space A sharp eye for detail and a love for creating a polished, welcoming environment Experience with formal table service and guiding guests through premium food and drinks The ability to stay composed and professional during busy services or special events A true team player with a positive, proactive attitude A friendly, outgoing personality with a genuine love for hospitality Ability to stay calm, organised, and positive during busy services Strong teamwork skills and a willingness to support the wider venue Excellent communication and guest interaction skills Attention to detail and pride in delivering great service Flexibility to work evenings, weekends, and peak event times WSET desirble but not neccesary What You'll Be Doing Delivering fast, friendly, and memorable service in a high-energy yet premium rooftop environment Preparing and serving cocktails, spirits, beer, and wine Confidently recommending British dishes and beverages such as English Sparkling Wine, demonstrating knowledge of the menu Engaging with guests to create great experiences and keep the atmosphere buzzing Working closely with chefs and managers to keep service running smoothly Ensuring all front of house areas are spotless, organised, and welcoming Handling guest questions or concerns with professionalism and enthusiasm Working efficiently during high-volume services, parties, and special events Maintaining a clean, well-stocked, and organised bar at all times Following all licensing, health safety, and hygiene standards Supporting the wider team to keep service running smoothly Bringing positive energy, professionalism, and pride to every shift Benefits \& Best Bits Tronc paid fairly and equally 60% of our management teams have been promoted internally. Mental Maintenance: Therapy for free Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all Incipio venues Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Incipio curates beautiful spaces with vibrant atmospheres for great times. Arbour is the heart of Olympia Roof Garden , a vibrant rooftop space made for celebrations, great food, and big moments. Bar Arriba is a bright and buzzing West London rooftop bar and restaurant, serving Mexican-inspired bites and cocktails for unforgettable good times. What We're Looking For Experienced Waiter / Waitress who loves giving guests amazing experiences A true team player with a positive, proactive attitude A friendly, outgoing personality with a genuine love for hospitality Ability to stay calm, organised, and positive during busy services Strong teamwork skills and a willingness to support the wider venue Excellent communication and guest interaction skills Attention to detail and pride in delivering great service Flexibility to work evenings, weekends, and peak event times What You'll Be Doing Delivering fast, friendly, and memorable bar service in a high-energy rooftop environment Preparing and serving cocktails, spirits, beer, and wine to brand and spec Engaging with guests to create great experiences and keep the atmosphere buzzing Working efficiently during high-volume services, parties, and special events Maintaining a clean, well-stocked, and organised bar at all times Following all licensing, health safety, and hygiene standards Supporting the wider team to keep service running smoothly Bringing positive energy, professionalism, and pride to every shift BENEFITS + BEST BITS Tronc paid fairly and equally 60% of our management teams have been promoted internally. Mental Maintenance: Therapy for free Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all Incipio venues Incipio Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Incipio curates beautiful spaces with vibrant atmospheres for great times. Arbour is the heart of Olympia Roof Garden , a vibrant rooftop space made for celebrations, great food, and big moments. Bar Arriba is a bright and buzzing West London rooftop bar and restaurant, serving Mexican-inspired bites and cocktails for unforgettable good times. What We're Looking For Previous experience in bars, pubs - whether your passion is Wine, Beer or Cocktails we would love to hear from you. A true team player with a positive, proactive attitude A friendly, outgoing personality with a genuine love for hospitality Ability to stay calm, organised, and positive during busy services Strong teamwork skills and a willingness to support the wider venue Excellent communication and guest interaction skills Attention to detail and pride in delivering great service Flexibility to work evenings, weekends, and peak event times What You'll Be Doing Delivering fast, friendly, and memorable bar service in a high-energy rooftop environment Preparing and serving cocktails, spirits, beer, and wine to brand and spec Engaging with guests to create great experiences and keep the atmosphere buzzing Working efficiently during high-volume services, parties, and special events Maintaining a clean, well-stocked, and organised bar at all times Following all licensing, health safety, and hygiene standards Supporting the wider team to keep service running smoothly Bringing positive energy, professionalism, and pride to every shift BENEFITS + BEST BITS Tronc paid fairly and equally 60% of our management teams have been promoted internally. Mental Maintenance: Therapy for free Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all Incipio venues Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Incipio curates beautiful spaces with vibrant atmospheres for great times. We are seeking an outstanding Deputy General Manager with a love for giving guests elevated experiences, imparting their knowledge and passion for amazing food, wine and cocktails on a beautiful roof terrace. Lillie’s is a sparkling wine bar and British sharing plates restaurant rooted in the rhythms of the English countryside. A celebration of homegrown supply, seasonal cooking, and modern British hospitality, it brings together the best of our fields, farms, and shores, paired with an expressive selection of sparkling wines from Britain and beyond. With expansive views across West London, the space offers a refined yet welcoming setting, designed to attract those seeking a premium and elevated experience at Olympia. The Role: As Deputy General Manager, you’ll be key to the running and success of Lillie’s, from guest journey & team training to owning and managing the P&L. Our Deputy General Managers are pro-active, insightful, commercial leaders for their venues. You will bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of your team. We Expect You To: Have experience in fresh produce restaurants and wine bars, with a WSET Level 2 or above. Have pure passion for hospitality and giving guests a wonderful time. Take full ownership of your KPIs whether that is financials, people, compliance, stock management – guest experience is at the core of your passion. Lead joyous, guest focused, shifts; managing everything from atmosphere to standards. Empower your team to develop through the career pathway, giving clear and example lead feedback. Obsess over service standards and deliver nothing short of excellence. Coach, mentor, and inspire with a big heart and a focus on people development. Work collaboratively with your General Manager, Head Chef and other stakeholders to achieve success. Ensure safety of your guests, your team, and your venue at all times. Maintain compliance and actively promote completion of online training, daily/ weekly checks and best practices. Adapt and evolve by embracing challenges and thrive in a changing environment. Communicate with impact – clearly, effectively, and with intention. Always taking the time to review and follow up. Be an effective leader who is approachable, honest and supportive in driving the business forward. Who You’ll Be: A Proven leader with experience in either a premium restaurant or wine bar. Someone who loves intimate dining experiences and individual, unique, guest experience and interactions. Energy, passion, and resilience – you lead by example and thrive under pressure. A structured mindset – setting clear expectations and empowering your team. Obsessed with communication – constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the companies success. Engaged in wider Incipio culture, living and breathing our values. Curiosity and courage – always questioning, improving, and innovating. Knowledge of British produce, champagne & wine desirable. Fun! Capable of integrating seamlessly into Incipio’s culture. Benefits & Best Bits Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness & Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio & Inclusivity We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!

An opportunity for an experienced and approachable leader with a genuine love of hospitality and love of beautiful, ingredient-led food. Granger & Co. is looking for a Manager to join our restaurant family. ABOUT US Since we opened our doors in London in 2011, Granger & Co. has brought the relaxed, sunny Australian way of dining to the city. Our restaurants reflect the spirit that Bill Granger made known around the world: easy-going, generous excellence. Our food makes people feel good. It is full of flavour, goodness and vitality. We thoughtfully source the best possible ingredients with a sunny, colourful lightness, and the emotional comfort of food is as important to us as how it looks and tastes. We celebrate seasonality, champion local growers and suppliers and prioritise ingredients grown with care for the world. As a family-owned restaurant group that is constantly evolving, we value all employees as respected individuals and foster diversity and inclusion, with everyone given a chance to share their voice and ideas. People stay with us and grow with us, many for over a decade. THE ROLE This is a full-time position with a mix of daytime, evening and weekend shifts. As Assistant Restaurant Manager, you will lead the front-of-house team in delivering warm, generous and confident hospitality. You’ll ensure smooth and organised service, support the team in creating a welcoming atmosphere, and work with pace and attention to detail throughout the day. You’ll contribute to daily operations, from managing service flow and handling guest enquiries to supporting training, rostering and quality control. You will also champion our seasonal, ingredient-led menu, guiding guests and supporting the team in understanding our food, producers and values. You will have support and training in administrative tasks from the restaurant management team and our hands-on operations team. ABOUT YOU You love hospitality, from the joy of sharing great food and drink to creating memorable experiences for guests. You take pride in leading a team that delivers excellence with care, warmth, and professionalism. Calm under pressure, organised and solutions-focused, you thrive in a fast-paced environment where every detail matters. You care about good food, love learning about ingredients and producers, and enjoy sharing that passion with both guests and colleagues. Above all, you value generosity, teamwork and creating a supportive space where people can do their best work. WHAT WE OFFER • A real work-life balance in a people-first business with teams who love what they do., • An additional day of holiday for every year of service after two years., • Access to wellbeing support and private GP services through Hospitality Rewards., • Freshly made staff meals every shift., • 50% off when you dine in our restaurants (for up to four people)., • Cycle to work scheme., • Enhanced maternity pay (after 40 weeks of service).

General Manager | Spicy Basil | Cricklewood Up to £18/hr | Immediate Start Spicy Basil is looking for an experienced, hands-on Pub Manager to lead our Cricklewood team. If you’re a pro at operations and love a fast-paced environment, we want to hear from you. The Role Pay: Competitive £15–£18 per hour. Flexibility: Negotiable shift patterns + a guaranteed weekly day off. Control: Full oversight of suppliers and stock management. What You Need Experience: 3+ years of verified management experience. Skills: Expert stock control and supplier relations. Availability: Ready for an immediate start in the Cricklewood area.

Location: South West London (SW1V), SW1W Salary: From £42,000 to £43,000 per annum + tips and surplus tronc Our client is an iconic neighbourhood British restaurant nestled in the heart of Victoria, renowned for delivering a distinctive and memorable dining experience every day. With two vibrant bars, elegant private lounges, and a spacious restaurant floor accommodating up to 250 guests, the venue blends charm with scale. Daily service sees a steady flow of 40 guests at lunch and over 180 for dinner, reflecting its loyal following and consistent demand. Backed by a strong and supportive senior management team, new team members are given time to settle in and integrate before stepping fully into their role—ensuring a smooth and confident transition. Assistant Restaurant Manager Benefits: • Overtime Paid £17 per hour + Cash Tips + Credit Card Tips, • Surplus tronc payments added, • 45 hours per week minimum, • Amazing ambiance with live music on a night, • Free meals whilst on duty, • Victoria station – 5-minute walk, • Payment every two weeks, • 50% discount when dining in the restaurant, • Generous pension schemes, • Great opportunity to grow and progress into a more senior role. Assistant Restaurant Manager requirements: • A assistant restaurant manager with a proven experience in reputable restaurants, hotels, or members’ clubs, • Ready to step up from a Restaurant Supervisor role or already working as an Floor Manager., • Strong leadership skills with a hands-on, service-driven approach, • Excellent interpersonal skills—confident with both guests and team members, • Passionate about hospitality and creating memorable guest experiences.

Location: Lisson Grove, North West London (NW1), NW1 Salary: From £45,000 to £50,000 per annum Our client is a remarkable restaurant in London’s West End, making waves from day one with its bold concept and vibrant atmosphere. With over 150 covers served daily for lunch and dinner, seven days a week, this modern brasserie is poised to become a cornerstone of the Marylebone dining scene. Combining award-winning cuisine with a stylish, upscale setting, the venue promises a vibrant, high-volume experience that celebrates excellence in every detail. From its ambitious culinary vision to its dynamic front-of-house energy, this is one of the capital’s most exciting restaurants Restaurant Manager Benefits: A starting salary of £45,000 to £50,000 per annum Working within a Michelin Bib Gourmand Restaurant Working within a budding team of 30+ in FOH 100+ for lunch 100+ for dinner 48 hours per week. • Last orders 10:45pm, • Generous pension schemes, • Meals and uniform provided whilst on duty, • Amazing opportunities to progress into a more senior position Restaurant Manager Requirements: • This is an amazing opportunity for a passionate Restaurant Manager to join an immaculate neighbourhood operation offering a superb ambiance with a great family feel., • The ideal Restaurant Manager will be someone who is hands on, approachable and always leads by example., • Our client prides themselves on the way they look after their team and the genuine family-style working atmosphere they’ve created, so it’s essential that all applicants embody these same values., • This would be a great opportunity for either a seasoned Restaurant manager who is seeking a new challenge or a Assistant Restaurant Manager looking for the next step in their career., • We’re looking for a Restaurant Manager who combines solid experience in high-volume venues with an unwavering focus on delivering outstanding service.

Restaurant & Bar Manager - Alma Nine Elms Alma is launching its first full all-day dining restaurant in Nine Elms, and we’re looking for a strong Restaurant & Bar Manager to help lead the opening and play a key role in establishing the site. Founded in Barnes in 2016, Alma has grown into a recognised London brunch brand. Nine Elms is our boldest site yet: an all-day dining restaurant built around elevated brunch, great coffee, a serious juice bar, and a proper food & bar offering that carries through into the evening. Opening in the coming weeks, this role will be key to the success of the launch. Working closely with the General Manager, you will help build the initial team, shape the operation, and lead from the floor from day one. We’re looking for someone with strong restaurant management experience and real bar credibility. There will be no separate Bar Manager on site, so you must be confident leading bar operations as well as the restaurant floor. You should know how to run a sharp service, build a strong team, and bring the kind of presence that keeps a busy room under control without flattening the energy. What you’ll be doing • Leading service across floor and bar with confidence and presence, • Helping recruit, train and develop the opening team, • Overseeing bar execution, drinks & wine service and guest experience, • Keeping service smooth, the team focused, and the operation well organised, • Helping shape a site we can be proud of from the start What we’re looking for • Strong management experience in a quality-led restaurant, • Real bar experience, • A hands-on leader who is calm, organised and good under pressure, • High standards, strong hospitality instincts, and a sharp eye for detail, • Someone who can help build a team, raise the level, and support a successful opening What we offer • Staff food & coffee provided on shift, • Enrolment into the company pension scheme, • Real opportunity for professional progression as Alma grows, • The chance to play a key role in an important new opening If you want to play a key role in launching Alma’s first restaurant concept and help shape what comes next, we’d like to hear from you!

Drawing inspiration from mid-century Italian elegance, Harry's beckons you to experience its warm ambience, where rustic charm seamlessly blends with culinary excellence amid rich, dark wood accents and the heartfelt spirit of traditional Italian hospitality. Our establishments are sanctuaries of Italian culture, creating an inviting atmosphere that transports guests to the very heart of Italy. We’re searching for a dynamic Restaurant Supervisor to join our team and become part of something special. Benefits & Rewards: • Competitive Industry pay (Hourly + Tronc), • A Management Career Development Program, which includes online and practical assessments., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries with a gift voucher to dine in our restaurants., • You can take your Birthday as a day off - Guaranteed!, • Refer and Friend Bonus, • Access to discounts on 100s of retailers, health, entertainment, travel & more, • Guaranteed 20 hours minimum contract Key elements of your role as Restaurant Supervisor will involve supporting the seamless running of the restaurant by providing a highly efficient and effective service, ensuring standards are maintained and guest needs are anticipated. To establish and maintain good working relationships amongst the restaurant team and with the kitchen brigade. To carry out training and development needs within the department and to take appropriate action. Reporting to the Restaurant Manager. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

Location: South West London (SW1V), SW1V Salary: £17 per hour + cash tips/card tips Our client is an iconic neighbourhood British restaurant nestled in the heart of Victoria, renowned for delivering a distinctive and memorable dining experience every day. With two vibrant bars, elegant private lounges, and a spacious restaurant floor accommodating up to 250 guests, the venue blends charm with scale. Daily service sees a steady flow of 20 guests at lunch and over 120+ for dinner, reflecting its loyal following and consistent demand. Backed by a strong and supportive senior management team, new team members are given time to settle in and integrate before stepping fully into their role—ensuring a smooth and confident transition. Restaurant Supervisor Benefits: • £17 per hour + Cash Tips + Credit Card Tips, • 45 hours per week minimum, • Amazing ambiance with live music on a night, • Free meals whilst on duty, • Victoria station – 5-minute walk, • Payment every two weeks, • 50% discount when dining in the restaurant, • Generous pension schemes, • Great opportunity to grow and progress into a more senior role. Restaurant Supervisor requirements: • Proven experience in reputable restaurants, hotels, or members’ clubs, • Ready to step up from a Head Waiter role or already working as a Restaurant Supervisor, • Strong leadership skills with a hands-on, service-driven approach, • Excellent interpersonal skills—confident with both guests and team members, • Passionate about hospitality and creating memorable guest experiences.