SUPPORT TECHNICIAN

Job Overview: We are seeking a highly skilled DevOps Engineer to join our team. The successful candidates will play a pivotal role in streamlining development, deployment, and monitoring processes. You will be responsible for designing, building, and maintaining Continuous Integration/Continuous Deployment (CI/CD) pipelines, ensuring the stability and scalability of our infrastructure, and implementing best practices in automation. As a DevOps Engineer, you will work closely with software development and IT operations teams to ensure smooth and efficient operations across various cloud environments. Key Responsibilities: CI/CD Pipeline Management: Design, implement, and maintain CI/CD pipelines to streamline development and deployment processes. Automate build, test, and deployment workflows to ensure rapid and reliable software delivery. Troubleshoot and optimize existing pipelines for performance and scalability. Cloud Infrastructure Management: Manage cloud infrastructure across AWS, Azure, and GCP to ensure availability, scalability, and security. Implement infrastructure as code (IaC) using tools like Terraform, CloudFormation, or ARM templates. Monitor cloud resources and optimize for cost, performance, and reliability. Containerization and Orchestration: Develop, deploy, and manage containerized applications using Docker. Implement and manage Kubernetes clusters for orchestration of containers. Optimize container environments for scalability and performance. Automation and Scripting: Develop automation scripts for server provisioning, application deployment, and configuration management using tools such as Ansible, Chef, or Puppet. Implement automated monitoring, alerting, and reporting systems to track the performance and health of applications and infrastructure. Site Reliability Engineering (SRE): Ensure the reliability and availability of services through proactive monitoring, troubleshooting, and incident response. Establish SLAs, SLIs, and SLOs for critical services and drive initiatives to improve system reliability. Conduct root cause analysis on incidents and outages, implementing fixes and preventive measures. Collaboration and Communication: Work closely with development, QA, and operations teams to align on software releases and infrastructure needs. Ensure knowledge sharing and best practices within the team to foster a collaborative DevOps culture. Required/Preferred Skills: CI/CD Tools: Jenkins, GitLab CI, CircleCI, Travis CI, or similar. Cloud Platforms: AWS, Azure, GCP with expertise in managing multi-cloud environments. Containerization: Docker, Kubernetes, Helm. Automation Tools: Ansible, Chef, Puppet, or similar. Infrastructure as Code: Terraform, CloudFormation, or ARM templates. Monitoring & Logging: Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana), Datadog. Version Control: Git, GitHub, GitLab. Scripting Languages: Python, Bash, PowerShell, or equivalent. Operating Systems: Proficiency in Linux and Windows server environments. Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience). 3+ years of hands-on experience in DevOps, cloud infrastructure, and automation. Strong understanding of networking, security best practices, and system architecture. Certification in AWS, Azure, or GCP (preferred but not mandatory). Key Attributes: Problem-solving mindset with strong analytical skills. Ability to work in a fast-paced, collaborative team environment. Excellent communication and organizational skills. Passion for continuous learning and staying updated with the latest technologies.

Position Overview: We are seeking a talented and creative UX/UI Designer to join our team. The ideal candidate will have a strong understanding of user-centered design principles and the ability to create user-friendly, visually appealing designs for web and mobile applications. Key Responsibilities: Collaborate with product managers, developers, and other stakeholders to define and implement innovative solutions for product direction, visuals, and user experience. Execute all visual design stages from concept to final hand-off to development. Create wireframes, storyboards, user flows, process flows, and site maps to effectively communicate interaction and design ideas. Develop UI mockups and prototypes that clearly illustrate how sites function and look. Conduct user research and evaluate user feedback to optimize designs. Ensure the technical feasibility of UI/UX designs and work closely with developers to implement them. Stay up-to-date with the latest UI/UX trends, techniques, and technologies. Required Skills and Experience: Proven UX/UI design experience (minimum 2-3 years) with a strong portfolio showcasing web and mobile design projects. Proficiency in design software such as Figma, Sketch, Adobe XD, or similar tools. Experience with wireframing, prototyping, and conducting user testing. Solid understanding of user-centered design, usability, and accessibility principles. Familiarity with front-end development (HTML/CSS/JavaScript) is a plus. Strong communication skills and ability to present design concepts and user flows effectively. Attention to detail, with a passion for crafting great user experiences. Education: Bachelor’s degree in Graphic Design, Interaction Design, HCI, or related field (or equivalent work experience). Preferred Qualifications: Experience working in Agile development teams. Knowledge of design systems and component-based design. Basic understanding of motion design and animation for UI.

Job Overview: We are seeking a skilled and motivated Software Developer to join our dynamic team. The ideal candidate will be responsible for designing, coding, testing, and deploying software solutions that meet the needs of our clients and drive our business forward. As a Software Developer, you will collaborate with cross-functional teams to deliver high-quality software products and contribute to the overall success of our projects. Key Responsibilities: Software Development: Design, develop, test, and maintain software applications and systems using modern programming languages and technologies. Code Quality: Write clean, scalable, and efficient code. Review and refactor code to ensure high performance and reliability. Collaboration: Work closely with product managers, designers, and other developers to understand requirements and deliver software solutions that meet business needs. Troubleshooting: Diagnose and resolve technical issues and bugs. Provide ongoing support and maintenance for existing applications. Documentation: Create and maintain comprehensive documentation for code, processes, and technical specifications. Testing: Implement and execute unit tests, integration tests, and automated testing to ensure software quality and performance. Innovation: Stay updated with the latest industry trends, technologies, and best practices. Propose and implement innovative solutions to improve software development processes. Version Control: Use version control systems (e.g., Git) to manage code changes and collaborate with team members. Requirements: Education: Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent experience. Experience: from 3 years of professional experience in software development. Experience in specific technologies or industries is a plus. Programming Languages: Proficiency in Python, Java, JavaScript etc. Frameworks/Libraries: Experience with frameworks and libraries such as [e.g., React, Angular, Django]. Database Management: Knowledge of SQL and experience with relational databases (e.g., MySQL, PostgreSQL). Familiarity with NoSQL databases (e.g., MongoDB) is advantageous. Version Control: Proficiency in Git or other version control systems. Development Tools: Familiarity with development environments and tools like [e.g., Visual Studio Code, IntelliJ IDEA]. API Integration: Experience with designing, implementing, and working with APIs (RESTful, GraphQL). Testing: Knowledge of testing frameworks and practices (e.g., unit testing, automated testing). Cloud Platforms: Experience with cloud services (e.g., AWS, Azure) and containerization (e.g., Docker) is a plus. Soft Skills: Problem-Solving: Strong analytical skills and the ability to tackle complex technical challenges. Communication: Excellent verbal and written communication skills for effective collaboration and documentation. Teamwork: Ability to work collaboratively in a team environment and contribute to group efforts. Adaptability: Willingness to learn new technologies and adapt to changing requirements. Attention to Detail: Strong focus on code quality, accuracy, and thoroughness. Time Management: Ability to manage multiple tasks and projects effectively, meeting deadlines.

Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£24K-£30K) upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees back. At a one-off cost of £799, or a deposit of £112 followed by 10 interest free monthly instalments of £78, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.