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  • IT Technician / IT User Support Technician
    IT Technician / IT User Support Technician
    11 hours ago
    Full-time
    Romford

    About the role We are looking for a reliable and customer-focused IT Technician to provide day-to-day technical support to users and help keep our computer systems, devices and software running smoothly. The successful candidate will respond to support requests, diagnose technical issues and explain solutions clearly to colleagues or customers. Key responsibilities • Respond to IT support requests by phone, email, helpdesk system or in person., • Diagnose and resolve common hardware, software, operating system and connectivity issues., • Set up, configure and maintain desktop computers, laptops, printers, mobile devices and related equipment., • Install and update approved software, operating systems and security patches., • Assist with user accounts, passwords, access permissions and basic Microsoft 365 or similar business applications., • Troubleshoot network, Wi-Fi, VPN and peripheral-device problems, escalating complex faults when required., • Record support requests, troubleshooting steps and resolutions accurately in the ticketing system or IT records., • Help maintain data security, backups and IT procedures in line with company policies., • Provide clear guidance to users and help them use technology safely and effectively., • Monitor equipment, report recurring issues and support routine IT maintenance. Essential skills and experience • Good problem-solving and troubleshooting skills., • Clear communication and a helpful, customer-focused approach., • Basic knowledge of Windows computers, common business software and computer hardware., • Ability to prioritise requests, manage time and keep accurate records., • Willingness to learn, follow procedures and escalate issues appropriately. Desirable • Previous experience in an IT support, helpdesk or technical support role., • Knowledge of Microsoft 365, user account administration, networking or remote-support tools., • A relevant IT qualification or recognised technical certification. What we offer Pension and Sick Pay How to apply Please submit your CV and a short summary of your relevant IT skills and experience. We welcome applications from candidates who can demonstrate practical troubleshooting ability and a commitment to helpful, reliable IT support.

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  • Mobile Phone Technician
    Mobile Phone Technician
    16 days ago
    £13–£16 hourly
    Full-time
    London

    TecSurgery is looking for an experienced Phone & Laptop Repair Technician to join our team in North London Wood Green We are particularly interested in candidates with strong laptop repair and diagnostic experience. The ideal candidate should be confident carrying out Level 2 repairs independently, with good experience repairing laptops, MacBooks, smartphones and tablets. This is primarily a technical workshop role, focused on diagnosing and repairing devices rather than front-desk customer service. Main Responsibilities • Diagnose and repair Windows laptops and MacBooks, • Diagnose no-power, no-display, charging, overheating and performance faults, • Replace laptop screens, keyboards, batteries, fans, hinges, charging ports and other components, • Carry out SSD and RAM upgrades and replacements, • Install and troubleshoot Windows and macOS, • Diagnose and repair smartphones and tablets, • Replace phone screens, batteries, charging ports, cameras and other components, • Carry out soldering work where required, • Diagnose liquid-damaged devices, • Test repaired devices thoroughly before completion, • Record clear diagnostic findings and repair notes, • Maintain a clean and organised workbench, • Manage multiple repairs efficiently Essential Experience • Previous professional experience repairing laptops and mobile devices, • Strong laptop diagnostic skills, • Ability to independently diagnose common hardware faults, • Experience repairing Windows laptops, • Experience repairing MacBooks, • Experience repairing smartphones and tablets, • Good understanding of laptop components and motherboard-related faults, • Confident using diagnostic tools and testing equipment, • Good soldering skills, • Ability to work independently without constant supervision Desirable Skills • Microsoldering experience, • USB-C and charging port replacement, • Motherboard fault diagnosis, • MacBook logic board diagnostics, • Liquid damage repair, • Console repair experience, • Data recovery experience What We Are Looking For We are looking for someone who is reliable, punctual and technically confident. You should be able to diagnose faults logically, carry out repairs to a high standard and manage your workload efficiently in a busy repair environment. Attention to detail and quality workmanship are very important. Job Details Job Type: Full-time Working Days: Monday to Friday Hours: 35–40 hours per week Pay: £13.00–£16.00 per hour, depending on experience Location: North London - Wood Green Workplace: On-site Weekends: Off Higher pay may be considered for candidates with strong motherboard repair or advanced microsoldering experience.

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  • Pest Control Technician
    Pest Control Technician
    21 days ago
    £27040–£45000 yearly
    Full-time
    St Pancras, Camden

    Are you ready to take on an exciting new opportunity in the pest control industry? Archers Pest Control, located in London, is seeking a detail-oriented and highly motivated individual with a passion for pest control and excellent customer service.As a Field Pest Control Technician, you will play a key role in helping our clients maintain safe, pest-free environments around all boroughs of London. Your daily tasks will include: 1. Inspecting customer premises and reporting on levels of pest infestation., 2. Organising and executing a programme of treatments using industry-leading pesticides to control pests effectively., 3. Drafting comprehensive reports on all inspections, including details of treatments., 4. Actively seeking new opportunities to expand your portfolio and upsell additional services, earning you an uncapped commission on sales!, 5. Attending relevant training programs to develop and enhance your knowledge and skills in the pest control industry., 6. Completing all necessary training to ensure success and professional growth within the company., 7. What we offer our Field Pest Control Technicians:, 8. A competitive salary that reflects your skills and experience. Salary per annum £27,040-£45,000, 9. Uncapped commission on sales, allowing you to exponentially increase your earnings., 10. A company van for use in both professional and personal settings, covering commuting and social events., 11. Access to our cutting-edge company software, ensuring smooth and efficient communication and task management., 12. Optimised full-time schedule around your living area. 5 days a week - Monday to Saturday working week., 13. Having No Pest Control Experience? No problem! :), 14. Introducing Our Comprehensive Pest Control Technician Training Program at the Archers Pest Control Academy, 15. We are committed to providing top-notch training for aspiring pest control technicians. With our comprehensive, hands-on curriculum, you will gain the skills and knowledge necessary to tackle any pest problem and protect our clients' homes and businesses effectively., 16. Our program is designed to equip trainees with the necessary tools and techniques to effectively combat a wide range of pests, from common insects to rodents and other wildlife nuisances. Our experienced instructors provide engaging lessons to ensure that every trainee graduates with a solid foundation in pest control, including: • Pest Identification and Biology: Learn how to identify various pests, understand their life cycles, and recognize signs of infestations to effectively target and eliminate them., • Inspection Techniques: Acquire the ability to thoroughly inspect properties, identify potential pest entry points, and assess the extent of pest problems., • Treatment Methods: Master the use of chemical and non-chemical treatments, including baits, traps, and other Integrated Pest Management (IPM) strategies to resolve pest issues., • Safety and Compliance: Familiarize yourself with industry regulations, proper handling and storage of chemicals, and best practices to ensure the safety of both our technicians and clients., • Customer Service and Communication: Develop essential customer service skills to effectively communicate with clients and address their concerns, while building trust and promoting repeat business., • Job Requirements: 1. A valid UK full driving license: As a Field Pest Control Technician, you'll be required to travel to various locations throughout London, so it's essential that you possess a valid full driving license and have good driving skills., 2. Eagerness to learn new skills: Pest control is a constantly evolving industry, with new techniques and advancements being introduced regularly. To excel in this role, you must have a continuous improvement mindset and be eager to learn and adapt to new pest control methods and technologies., 3. Parking awareness in London: Efficiently navigating through the city and safely parking in congested areas will be a significant aspect of this role. Strong parking and spatial awareness skills are necessary to manoeuvre in tight spaces without causing damage to company vehicles or property., 4. No previous pest control experience required: While experience in pest control is beneficial, it isn't mandatory for this role. Our company is committed to training and developing skills on the job, providing all the necessary tools, knowledge, and resources for you to become a proficient Field Pest Control Technician., 5. Teamwork capabilities: In this position, you'll be working closely with colleagues to deliver top-notch pest control services to our clients. Strong communication and collaboration skills, along with a willingness to support your teammates, will be crucial for maintaining a positive work environment and effectively completing daily tasks., 6. By meeting these requirements, you'll be well-equipped for a successful career as a Field Pest Control Technician, continuously expanding your knowledge and skill set, and making a difference in the lives of London residents by maintaining pest-free environments., 7. Don't miss this fantastic opportunity to join our friendly, ambitious team at Archers Pest Control! Apply now and start your journey toward a rewarding career as a Field Pest Control Technician., 8. Job Types: Full-time, Permanent, 9. Pay: £27,040-£45,000 per year, 10. Benefits:, 11. Company car, 12. Company phone, 13. Free or subsidised travel / we will handle your commuting expenses., 14. On-site parking, 15. Schedule:, 16. Monday to Friday, 17. Weekend availability at 1.5x daily paid rate, 18. Supplemental pay types:, 19. Bonus scheme, 20. Commission pay, 21. Tips

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