Waiter / Waitress - ET House Turkish Restaurant - London

Tapas bar/ restaurant at heart of Covent Garden is looking for an experienced waiting/bartending. We are focusing on a seasonal tapas dishes influenced by Spain and Italy which are accompanied by delicious wines and mouth watering signature cocktails. We are looking for a person who is tidy, organized, creative and friendly and enjoy serving delicious tapas. Someone with passion for industry and all it's perks.

Join our dynamic floor team as a dedicated Waiter/Waitress. You'll excel in providing exceptional service within a busy, casual or high-profile restaurant. If you have a flair for hospitality and a bubbly personality, you'll thrive in our team. Benefits Offered: • 28 days holiday, • 35% discounts in our restaurants and retail, • Staff meals provided, • Cycle to work scheme, after a year in the company, • Refer a friend reward, • Opportunities for advancement within our locations, • Trips to Spain to meet our producers

We’re looking for a confident, friendly and switched-on Waiter to join the team at The Gun. A proper East London favourite opposite Spitalfields Market, The Gun is all about great food, craft drinks, cocktails, events and a whole lot of personality. What you’ll be doing • Delivering friendly, memorable service to every guest, • Taking orders and confidently talking guests through our food and drinks, • Recommending dishes and drinks with personality, • Keeping your section clean, organised and running smoothly, • Working closely with the bar and kitchen to deliver brilliant service, • Getting involved in busy weekends, brunches, events and DJ nights What we’re looking for • Previous waiting or hospitality experience is preferred, • A genuine passion for great service, • Confident, positive and friendly personality, • Ability to work quickly and stay calm when it gets busy, • Great attention to detail and a good sense of humour, • A real team player What’s in it for you? • Competitive hourly rate + tronc, • Training and development, • Career progression opportunities, • Team trips, incentives and socials, • Up to £1000 referral bonus, • Birthday day off, • 30% discount across Urban Pubs & Bars, • Cycle to work scheme, • EAP support, • Annual staff party & prize draws If you love hospitality, enjoy making people feel welcome and thrive in a busy, lively environment, we’d love to hear from you. Come join the team at The Gun.

The Pachamama Family proudly delivers exceptional guest experiences across our venues in central London. Since our founding in October 2014, Pachamama Group has been on a mission to introduce inspiring hospitality concepts across the globe, doing it our way and making the impossible possible. Each of our restaurant concepts is thoughtfully crafted to transport guests to diverse locales, offering unique culinary experiences in unforgettable environments. Lagana brings Med flatbreads and skewers to Shoreditch. This Greek-inspired restaurant is aiming to be a little more casual the glitzy feel of their other recent openings by Pachamama Group. There's an emphasis on a home-cooking style here, with the menu led by the lagana itself, a puffed flatbread straight from the oven served with bowls of seasonal spreads and dips. As an experienced Waiter / Waitress, we're confident in your ability to deliver standout service in our dynamic environment. For the Waiter / Waitress role, we offer the following benefits and opportunities: • Attractive salary based on your skills and experience., • Complete Service Charge distribution between employees., • Ability to earn additional tips., • Referral scheme with a £300 bonus for a successful candidate., • Complimentary breakfast, lunch, and dinner for all employees., • Generous staff discount at all group's restaurants., • 28 days of holiday, ensuring a balanced professional and personal life., • Opportunities for career development, regular appraisals to discuss progress and perspectives. Other benefits include: • Comprehensive on-the-job training to enhance your skills and knowledge., • A friendly and positive work environment fostering respect and teamwork., • Psychological, financial and legal support available through our Employee Assistance Programme (EAP)., • Salary paid monthly – on the last Friday of each month., • Wagestream access, allowing you to stream up to 50% of your earnings at any time., • Pension scheme with a 3% employer contribution., • Opportunities for career development, regular appraisals to discuss progress and perspectives. If this sounds of interest to you, please apply. Come grow with us at Pachamama Group! This is your chance to be a part of something extremely exciting.

Head Waiter / Service Trainer This very popular and iconic luxury café and all-day dining restaurant concept has been taking the market by storm since the early 90s. Located only in prime real estate locations across Westminster, we are now seeking a passionate, experienced, and service-driven Head Waiter to join our successful team and support the training and development of our front-of-house staff. The ideal candidate will have strong restaurant floor experience, excellent leadership skills, and a genuine passion for delivering exceptional guest service. As Head Waiter, you will lead by example, support the management team, and train waiters to deliver excellence in service, guest care, product knowledge, and restaurant standards. Responsibilities • Lead, motivate, and support the waiting team during service, • Train new and existing staff in excellent table service and guest care, • Ensure all guests receive a warm welcome and professional service, • Maintain high standards of presentation, communication, and hospitality, • Supervise the restaurant floor and ensure smooth daily operations, • Support staff with order taking, food and drink service, and guest requests, • Coach team members on upselling, menu knowledge, allergens, and service steps, • Monitor service quality and provide feedback to improve performance, • Handle guest queries and complaints professionally and efficiently, • Ensure the restaurant is clean, organised, and ready for service at all times, • Work closely with managers, bartenders, kitchen staff, and other departments, • Support opening and closing procedures when required, • Ensure compliance with food safety, health and safety, and company standards Requirements • Proven experience as a Head Waiter, Senior Waiter, Supervisor, or similar role, • Strong knowledge of high-quality restaurant service, • Experience training or coaching front-of-house staff, • Positive attitude and excellent communication skills, • Ability to lead by example and remain calm under pressure, • Strong attention to detail and guest-focused approach, • Ability to keep the restaurant organised, clean, and under control, • Professional appearance and confident customer service skills, • Flexibility to work full-time, including weekends and busy periods, • Right to work in the United Kingdom is required Benefits • 50% staff discount in all our venues, even on your days off, for you and up to 3 family members, • 4 weeks paid annual holiday, • Learning and development opportunities, • Free meal during working hours, • Competitive pay depending on experience, • Tips, service charge, staff food, and other incentives included, • Around 45 hours per week, • No split shifts Pay Competitive salary depending on experience, from £13.46 to £15.00 per hour, including service charge, plus tips, staff food, and other incentives. Job Type: Full-time Application Questions • Do you have experience in a similar Head Waiter, Senior Waiter, or Supervisor position?, • Do you have experience training or supporting front-of-house staff?, • Can you work full-time? Work Authorisation United Kingdom work authorisation is required. Work Location In person

Role Overview: At ETM Group, being a Waiter is a key role in delivering exceptional guest experiences within our premium hospitality environments. You're not just serving food and drinks — you're creating memorable moments, providing attentive service, and bringing our EPIC values to life on the floor. Across our ETM Collection venues — from rooftop restaurants to refined dining spaces — our Waiters play an essential role in day-to-day service. Whether taking orders, serving dishes, or engaging with guests, you ensure every interaction is delivered with professionalism, warmth, and attention to detail. Working alongside your management and senior team, you will support service, maintain high standards, and ensure your section runs smoothly. This is a hands-on role where consistency, teamwork, and a positive attitude are key to success. If you are passionate about hospitality, enjoy working in a fast-paced environment, and take pride in delivering great service, this is an opportunity to grow within one of London's leading hospitality groups. Company Benefits: • Competitive industry pay (based on salary & Tronc), • Guaranteed 48 hours per week contract, • 50% discount for you and up to 5 friends at any of our venues, • 5.6 weeks paid annual leave, • Pension, • Quarterly Incentive Scheme, • Generous employee referral scheme, • Discounted shopping at many high street stores, • Cycle to work scheme, • Access to Stream for better money management, • Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program, • Group wide Learning and Development opportunities, • Complementary hot drinks in your venue, • Complementary meal on shift, • Your birthday lunch is on us The Ideal Candidate Will Present: • Experience: Previous experience in a waiting role within premium hospitality environment., • Guest Focus: You are friendly, approachable, and enjoy delivering excellent service., • Organisation & Efficiency: You can work effectively in a fast-paced environment while maintaining standards., • Attention to Detail: You take pride in delivering service with care and consistency., • Positive Attitude: You bring energy and professionalism to every shift., • Resilience: You remain calm and focused during busy service periods., • Willingness to Learn: You are eager to develop your skills within a premium hospitality environment. About Us: ETM Group is a leading London hospitality business, home to a collection of premium restaurants, bars, and iconic sports venues. Through our portfolio of standout London venues across ETM Collection and ETM Sport London, — we deliver exceptional food, drink, entertainment, and guest experiences across the capital. From elevated rooftop dining to high-energy match-day occasions, our venues are united by a commitment to quality, innovation, and memorable hospitality. At the heart of our success are our people, guided by our EPIC values: Excellence, Passion, Integrity, and Challenge. ETM Group are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.