Waiter / Waitress
hace 2 horas
£14–£15 por hora
Jornada completa
London
Trogolo was founded from a passion for bringing the spirit of Tuscany to London, by the team behind Petersham Nurseries. Our vision is to showcase Italy’s finest wines, with a particular focus on Tuscany as well as other celebrated regions, alongside a seasonal menu inspired by traditional Tuscan ingredients and flavours. We also offer a carefully crafted aperitivo menu designed to complement our wine selection, creating the atmosphere of an elegant Tuscan wine bar where exceptional food, outstanding wines and genuine hospitality are central to the guest experience. Working at Trogolo means becoming part of a dynamic and supportive team. We value curiosity, collaboration and a positive attitude, and we are committed to fostering an environment where our people can learn, develop and grow. Every member of the team plays an essential role in delivering the warmth, energy and quality that define our brand. KEY RESPONSIBILITIES • Serve and delight guests, exceeding expectations and delivering an exceptional hospitality experience., • Work closely with management to build and maintain strong relationships with guests., • Uphold the standards of service and professionalism set by the restaurant, while demonstrating personality and individuality in style of service., • Provide a prompt, efficient and professional level of service at all times., • Maintain a positive and enthusiastic demeanour as part of a team of like-minded individuals., • Work as a team player, remaining flexible to ensure smooth and profitable operations., • Possess thorough knowledge of all menu items, including daily specials, ingredients, wines, drinks and any unavailable items., • Maintain the highest standards of personal hygiene and appearance, and always wear the correct uniform., • Ensure the restaurant is thoroughly cleaned and closed down in line with procedures., • Keep your section/station clean, stocked and prepared for service., • Report any guest complaints or feedback promptly to management., • Carry out management instructions promptly and effectively.