Responding to customers via the Live chat and emails working on a retail campaign for a well-known company, call centre based * Responsible for all general customer relations and queries i.e. where ...
... Live chat and emails. To ensure success as a service desk analyst, you should exhibit sound ... A first-class service desk analyst will be someone whose IT expertise and customer service results ...
As a growing business, this is an exciting chance to work in a thriving environment, supporting our customers day-to-day over the phone, by email and live chat. Full training provided. Hybrid working ...
The main purpose of your role is to manage customer queries which will predominately be online/email/live chat, whilst ensuring excellent customer service is delivered at all times. You will also be ...
Managing all enquiries from multiple communication channels including phone, live chat, email, web ... Identifying opportunities and customer needs * Updating all databases accurately to allow for ...
Communication with customers (Telephone, Email, Live Chat, and written correspondence). * Processing customer sales orders, dealing with customer requests and using multiple systems on a day-to-day ...
Responding to customer inquiries via phone, email, and live chat * Identify customer needs and provide appropriate solutions * Track customer interactions and transactions, recording details of ...
If this role is of interest to you, please contact us for a confidential chat, or apply online. Role of Customer Experience Concierge: * Handle all post-booking customer service queries promptly and ...
Handling inbound customer enquiries via phone, email & web chat * Being first point of contact for customers * Effectively completing & finalising customer orders * Delivering outstanding customer ...
Customers can speak to one of their friendly customer service agents using their preferred channel of choice, i.e phone, web-chat, email, or written correspondence. To be successful in this role you ...
An excellent communicator; as a Customer Experience Team Member you`ll be happy to chat to our students and answer their questions * You`ll also have great time management and organisational skills ...
Communicate with customers via phone, email and chat * Provide knowledgeable answers to questions about product, pricing and availability * Work with internal departments to meet customer's needs
Provide timely and accurate responses to customer inquiries via phone, email, or chat. * Resolve issues with bookings, refunds, and travel arrangements with empathy and efficiency. * Assist customers ...
About The Role As a Customer Service Adviser, your primary responsibility will be promptly addressing customer inquiries through various channels including phone calls, emails, and live chat. Your ...
As a Customer Service Specialist, you will play a vital role in providing exceptional support to existing and prospective customers through various channels, including phone, message, email, chat ...
You'll receive and assess inbound customer queries via phone, email, or online chat. * Providing advice, guidance, and solutions to meet customer needs will be a key part of your role. * Accurately ...
Answer inbound calls and out-dial all customers who contact the business via email and live chat, to help them with their questions and queries about products and services. Competently use the in ...
Mainly phone based with some live chat and email response. * Accurately recording details into the ... Empathetic and customer focused * Inbound contact centre experience is a MUST - previous experience ...
Provide excellent customer service via various channels (phone, email, chat). * Stay updated on savings products and services. * Escalate issues and share customer feedback for service improvement
Do you love to chat and socialise with people? Would you consider yourself as a people person? Are ... Join us as a Customer Assistant in our Warrington Club offering a 16 Hour contract which is fully ...
... live chat, email and social media 2. Manage real-time Social Media DMs, helping to build our communities and deliver a real time, personalised experience to our customers 4. Handle operational ...
Customer Service Advisor Location : Wrexham Salary: £23,750 Job type: Full-time, part-time, ... What we do: We're the leaders in outsourced calls, live chat and more, delivering brilliant ...
As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at ... chat about your application. The process will include a telephone interview and face-to-face ...
Managing our Web chat facility and dealing with small order sales enquiries via our website * Providing on site sales cover including providing quotes to new customers * Providing proactive account ...