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Senior IT Service Desk Analyst Full time, Permanent Location – Glasgow with regular travel across other sites Closing date: 19 January Who we are: We’re not just talking about making a difference, we’re making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world. Building on our proud heritage, we have ambition to become the global leader in sustainable biomass and carbon removals. You’ll be joining our teams of practical doers, future thinkers and business champions. We’re enabling a zero carbon, lower cost energy future for all, and working hard to decarbonise the planet for generations to come. About the role: You’ll be an integral part of the global Service Desk team, solving IT related issues for colleagues across the UK, North America, Canada and Japan. You’ll get to put your passion for delivering great customer service and high-quality support to good use. Day-to-day, you’ll ensure issues are resolved within agreed SLAs and help to deliver continual Service Improvements across the wider business. The role will also involve providing technical expertise to other IT functions. Some other duties include – • Liaising with and providing technical expertise to other IT functions across the Drax Group, • Being the subject matter expert within the Service Desk for a defined list of systems and technologies, • Working with project teams to prepare for and onboard new and updated services, • Identifying process improvements within the Service Desk areas of responsibility, • Identifying opportunities to expand the scope of support provided within the Service Desk, embracing and encouraging a ‘shift left’ approach in collaboration with other support teams and service providers Please note, this role covers regular travel across our Scottish hydro sites. Who we’re looking for: You’ll be a strong communicator, keen problem-solver and love to contribute your ideas for improving processes. You’ll also have experience with the below: • Windows operating systems, • Active Directory/ Azure Active Directory / Group Policy, • Microsoft Office/ Microsoft Exchange/ Office 365/ Microsoft Cloud Services, • Mobile Device Management, including Windows and Apple devices, • Installation, configuration, troubleshooting and maintenance of desktop hardware and software Rewards and benefits: As you help us to shape the future, we’ve shaped our rewards and benefits to help you thrive and support your lifestyle. If successful in this role you’ll get: · A discretionary bonus depending on company performance · Private Healthcare · SAYE (Sharesave): discretionary scheme from time to time · Personal accident cover · Group personal pension plan where we’ll pay up to 10% · Holiday 25 days plus bank holidays · Reimbursement of the cost of your annual membership of one relevant and appropriate professional body We’re committed to making a tangible impact on the climate challenge we all face. Drax is where your individual purpose can work alongside your career drive. We work as part of a team that shares a passion for doing what’s right for the future. With Drax you can shape your career and a future for generations to come. Together, we make it happen. At Drax, we’re committed to fostering an environment where everyone feels valued and respected, regardless of their role. To make this a reality, we actively work to better represent the communities we operate in, foster inclusion, and establish fair processes. Through these actions, we build the trust needed for all colleagues at Drax to contribute their perspectives and talents, no matter their background. Find out more about our approach ___ Talk to us about flexible working! How to apply: Think this role’s for you? Click the ‘apply now’ button to begin your Drax journey. If you want to find out more about Drax, check out our ___ to see our latest news. We understand that you may have some additional questions about the role. If you’d like to have a confidential chat to discuss the role in more detail, please email We reserve the right to close roles early when the particular role and / or location has had sufficient applications

🌟 Technical Services Manager – Cloud & Infrastructure (Hybrid) Department: Managed Services Reports To: Services Director We’re looking for a highly experienced Technical Services Manager with deep Azure cloud expertise to lead and inspire our Infrastructure Team while acting as a trusted technical advisor for our customer. This role is ideal for someone passionate about cloud-first strategy, Azure migration, managed cloud services, and continuous service improvement within a modern managed services environment. This position plays a critical role in helping our customer transition, optimise, and operate Azure-based platforms, ensuring stability, security, and long-term value from cloud investments. 🔑 Key Responsibilities • Provide leadership and governance for the 2nd/3rd Line Infrastructure & Cloud Team, ensuring strong performance, capability development, and engagement., • Act as a senior escalation point for complex infrastructure and Azure cloud-related incidents, ensuring rapid and effective resolution., • Own and drive Azure cloud services, including IaaS, PaaS, and hybrid environments, within a managed services framework., • Lead and support Azure migration initiatives, including assessment, planning, execution, and post-migration optimisation., • Drive service improvement through cloud optimisation, cost management (FinOps), automation, and modernisation initiatives., • Ensure all infrastructure and Azure cloud services are secure, resilient, compliant, and aligned to customer strategy., • Build strong relationships with the customer’s IT leadership, acting as their trusted advisor on Azure cloud strategy, roadmaps, and future-state architecture., • Oversee SLA/OLA performance for infrastructure and Azure managed services, ensuring KPIs and contractual commitments are met., • Support and mentor team members, fostering deep Azure capability, technical excellence, and career growth., • Ensure compliance with policies, regulatory requirements, and ISO standards (ISO 27001, ISO 9001)., • Collaborate with Service Delivery, Transition, and Technical Account Management to ensure smooth onboarding of cloud services and migrations into BAU support., • Own the technical and cloud relationship with the customer for Infrastructure and Azure Managed Services., • Provide expert input into Azure architecture, landing zones, governance, and cloud operating models., • Shape cloud roadmaps, transformation programmes, and future-state designs aligned to business outcomes., • Champion cloud best practices, including automation (IaC), resilience, security-by-design, and scalability., • Participate in Change Approval Boards (CAB), risk assessments, and cloud governance forums., • Oversee proactive monitoring, patching, capacity management, backup, DR, and vulnerability remediation across Azure and hybrid environments., • Represent our managed service business with professionalism, clearly demonstrating ongoing cloud value, optimisation, and innovation., • Proven leadership experience within an Infrastructure, Cloud, or Technical Services environment., • Strong Azure cloud expertise is essential, including:, • Azure IaaS/PaaS, • Azure networking, security, and identity, • Azure migration strategies and tooling, • Hybrid and multi-cloud environments, • Azure managed services and operational best practices, • Strong technical background with the ability to advise on complex cloud and infrastructure solutions., • Experience acting as a trusted advisor to senior stakeholders on cloud strategy and transformation., • Passionate about cloud modernisation, service improvement, automation, and cost optimisation. We’re proud to be an equal opportunity, Disability Confident employer. At Ultima, we celebrate our differences and strive to build an environment where everyone feels respected, valued, and able to succeed. Not sure you meet every single requirement? People from underrepresented groups may be less likely to apply unless they meet every qualification. At Ultima, we’re committed to building a diverse and inclusive workplace, so even if your experience doesn’t align perfectly, we encourage you to apply. You might be exactly who we’re looking for. Apply now, or reach out to our Talent team if you have any questions — we’re always happy to chat about how we can make work, work for you.

Job Introduction Due to continuing growth, we are recruiting for Vehicle Technicians to join Listers Audi Birmingham. The hours of work are Monday to Friday 08:30 -17:00, 40-hour week (1 in 3 Saturday mornings , averages out at 41.5 hours per week). Our packages and new pay plans are industry-leading and are reflective of each applicant's experience and skillset. The basic salaries start from £30,000 up to £42,000 Bonus / OTEs range from £38,000 up to £48,000 (Bonus uncapped) Ideally, we are looking for Service Technicians with Volkswagen Group experience but will consider all applications if you hold NVQ Level 3 or equivalent qualification in Vehicle Maintenance and Repair. Audi Birmingham is one of the largest Audi Dealerships in Europe, our modern facilities provide a professional environment for our staff whilst delivering a seamless service to our customers. We also offer outstanding development opportunities, with ongoing training provided to help you reach your full potential as an Audi Qualified Service Technician or Master Technician. For more information or an informal chat, you can call 07793 314819to speak to a member of the recruitment team or just click apply. Role and Responsibilities Our technicians are responsible for the servicing, repair and diagnostics of all vehicles in the workshop, ensuring that all work is carried out to the highest standard first time. The main responsibilities would include electrical and mechanical repairs, including suspension, steering, brakes, wheel bearings, driveshafts, exhausts and air conditioning servicing. Additional responsibilities may include repairs and maintenance on EV and Hybrid vehicles such as the use of electronic diagnostic equipment, focusing on areas such as batteries, drive motor, auxiliary drive pack & control systems. You will have the ability to fit manufacturer accessories and audio equipment. You will have a full understanding of Customer Satisfaction and its impact on the business. You will be trained and able to operate additional systems, such as video reporting i.e CitNOW. You also will be able to complete all service paperwork to manufacturer and brand standards. Working closely with other members of the workshop team to constantly learn and share knowledge. About you We consider candidates from all backgrounds who have experience working in the Automotive sector as a Vehicle Technician, Mechanic, HGV Mechanic, HGV Technician, Motor Mechanic, Motor Vehicle Technician, Car Mechanic, HGV Fitter, Auto Electrician, MOT Tester or Apprentice Vehicle Technician to join Listers. Whether you work at an independent garage, fast fit centre, car supermarket or main dealer, we would be interested in talking to you. As a minimum you will hold or working towards completion of your NVQ Level 3 or equivalent qualification in Vehicle Maintenance and Repair. An Electric and Hybrid vehicle qualification or certification would be advantageous but not essential as full training will be provided. MOT License would also be beneficial but not essential. Full UK Driving licence. As long as you can demonstrate good mechanical and electrical knowledge and an ability to ensure all work is carried out to a high standard, we have the training and facilities to help you make the next big step in your career. What we offer 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, there are over two and a half thousand reasons, our team. Since the very beginning, our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire.We support employees in all areas of the business, whatever your aspirations might be, so if you are looking for a career within the motor trade, automotive or car dealership sector, then please apply today. If you are looking for similar motor trade jobs, you can also join our Talent Bank. TPBN1_UKTJ

Sales Support Executive About the role If you’re the kind of person who spots the details others miss, enjoys solving problems, and isn’t shy about picking up the phone, this one’s worth a look. I’m supporting a long‑established industrial distributor that supplies the manufacturing sector, and they’re adding a Sales Support Executive to their team. It’s a role for someone who’s confident with numbers, comfortable asking questions, and happy working in a fast‑paced sales environment where accuracy really matters. You’ll be handling customer orders, speaking with clients, calculating prices, arranging global deliveries, keeping stock and CRM records up to date, and generally making sure everything behind the scenes runs smoothly. If you enjoy variety, you won’t be bored here. They’re looking for someone who’s organised, inquisitive, confident with Excel, and experienced in a B2B sales office. Strong communication skills are key, especially when it comes to building relationships and getting the right information from customers. If you’ve got a head for numbers, enjoy getting things right first time, and like being the person who keeps everything moving this role is ideal for you. Location: Wordsley (Easily accessible from Stourbridge, Kingswinford, Brierley Hill, Dudley, Halesowen, Quinton, Wombourne, Kinver, Kidderminster, Wolverhampton, Bromsgrove) Salary: £27-32k Dependent upon experience + generous holidays + pension + free parking + Christmas shutdown + training + Monday to Friday working What we’re looking for: • A detail-focused organiser with an inquisitive mind who enjoys problem-solving and finding practical solutions., • Comfortable asking the right questions to understand customer needs, resolve issues, and improve processes., • Comfortable working with numbers — able to calculate prices, margins, percentages, and work in different currencies and units., • Minimum GCSE (or equivalent) in Maths and English, grades A–C / 9–6; A-level or higher education preferred., • Confident with Excel, including formulas and data manipulation., • A strong communicator who’s comfortable making outbound calls to customers and building positive relationships., • Processing customer orders, raising invoices, and arranging global product deliveries., • Calculating sales prices and discussing them with customers., • Liaising with third-party warehouses and transport companies to ensure smooth, on-time deliveries., • Managing stock control, raising purchase orders, and updating CRM records., • Making proactive customer calls and handling incoming enquiries., • Asking questions and investigating to ensure accurate information, smooth processes, and excellent customer service. To register your interest for this Sales Support Executive position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd or call Kayleigh for an introductory chat on 07908 893621. Job Reference: 4253KBB – Sales Support Executive Glen Callum Associates specialises in recruitment, connecting exceptional talent with leading organisations worldwide. Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you. #internalSalesManager #stourbridge #HiringNow #SalesadminJobs #CareerOpportunity

The Fuel Store (TFS) is a progressive, Birmingham based business using technology to develop its market and stay ahead of the competition. It is on a mission to revolutionise the way business is conducted in its chosen business segments. The business is a leading provider of fuel and associated products into the transportation sector. TFS provides a range of products and solutions to its customers which help them to increase profits through increasing basket size, customer loyalty and usage; serving customers more efficiently and cost-effectively. It currently facilitates the provision of and processes the transactions to allow over 60 million litres of Fuel per annum through its card processes. The business was started 10 years ago and to date has grown organically. Future development will be a combination of organic and inorganic growth offering its customers a carefully thought out package of products with software that enables easy/dynamic/cost optimised fleet management at its core. The shareholders are keen that the business goes into a rapid growth phase with associated profitability. A new CEO has been appointed and will lead the twin track approach of organic and inorganic growth. As a Sales Consultant, you will play a pivotal role at The Fuel Store by proactively driving business growth through outbound prospecting, negotiation and closing new deals. Your primary responsibilities will include opening and converting these opportunities, building strong relationships with potential clients, and engaging in persuasive communication to promote our products and services across fleet management. Your ability to understand client needs, provide tailored solutions, and consistently meet or exceed sales targets will be critical to your success. Brief Overview: Type of Opportunity: Permanent, Full Time Basic Salary: £30,000 - £32,000 Commission Structure: £10,800 OTE Location: Birmingham, B2 Reports to: Sales Manager Responsibilities for a Sales Consultant: • Conducting outbound sales calls with new prospects and identifying customer needs to provide appropriate solutions based on our product portfolio, • Challenging and influencing decision-makers to move deals forward and close opportunities, • Turn customer interest into commitment by confidently overcoming objections and securing sales., • Consistently pushing to exceed targets by capitalising on every opportunity, • Upselling our product portfolio to maximise sales with new customers where applicable, • Deliver a first-class client experience to ensure satisfaction and longevity, • Converting new business opportunities by promoting The Fuel Store brand and clearly communicating our offering, • Understanding client needs and requirements to deliver tailored solutions, • Cultivating consultative long-term relationships with clients to foster loyalty and repeat business, • Building and maintaining a strong pipeline of potential customers from generated leads, • Utilising our CRM systems to record and track customer interactions, • Achieving and exceeding KPIs in correlation with business needs, • Maintaining a high standard within your calls, focusing on compliance and quality checks monthly, • Displaying a competitive edge and results-driven mindset to outperform competitors in the market To have the ability to contribute to The Fuel Store’s success, you will need the following knowledge skills and experience: • At least 2 years’ experience in a Sales role, • Ability to work to a high volume and manage your own diary effectively, • The ability to learn quickly and take in complex information, • Familiarity with CRM systems and sales processes, • Familiarity with the Oil/Gas/Energy or Fuel industries is preferred but not essential, • Highly competitive and driven to outperform targets, with a natural hunger for success and a mindset geared toward winning in fast-paced sales environments, • Great aptitude for overcoming challenges, • Resilience and ability to focus on the detail but not forget the bigger picture, • Ability to work hard as an individual but also bring value to the wider team, • Excellent organisation and time management, • Be commercially savvy You should apply if: • Are genuinely passionate about sales, • Thrive in a fast-paced, growing business where your ideas and actions directly influence success., • Are naturally curious, proactive, and love tackling challenges with creativity and energy., • Want to keep learning, investing in your own development while contributing to the wider Sales team’s growth., • Want to be part of a forward-thinking, sales-driven team. Our Culture TFS are in the simplicity business and we are building a team, who look at the world a little differently. People that look at the needlessly complicated and say ‘that’s nuts’. People that are bold enough to challenge convention. And brilliant enough to actually change it. What’s in it for you? • Salary Sacrifice Pension Scheme: After 12 weeks of continuous employment, you will be automatically enrolled into our Pension Scheme., • Life Assurance: Payable at 3x Basic Salary, • Health & Wellbeing: You will have access to MediCash upon passing their probation, this will allow you to access healthcare cashback schemes, retail discounts, counselling, for yourself and up to 4 Children., • Holiday Entitlement: You will be entitled to 26 days annual leave plus all statutory holidays, you increase personal holiday allowance with increased service up to 5 additional days., • Financial Advice: Access to 1-2-1 financial advisor sessions free of charge., • Career Progression: We track all employees progression by creating personal development plans, we have an in house L&D Specialist dedicated to help you improve and grow professionally., • Location: Based in Birmingham City Centre, with panoramic views from the office floor., • Supporting local charities: We are passionate about giving back to the local community and supporting charities as much as we can. A little more for you to know… We want to be a place where everyone has a sense of belonging. Our team is growing rapidly and that means that we want collaborative, talented Fuellers to help us to invent The Fuel Store’s future. We will support you, nurture you, and give you the best platform to succeed. If you think that you could add value here at The Fuel Store, please apply. Equally, if you think your experience only meets part of the requirements, apply anyway! We’d love to review your application and if successful arrange a chat with you to find out if you could be the next Fueller! We are also an equal opportunity employer and value diversity across the business. All applicants will be considered for employment without attention to ethnicity, race, religion, sexual orientation, gender identity, sex, family or parental status, neuro diversity or disability status, marital status, veteran status and national origin.

Here at The Fuel Store, we are transforming the Fleet and Fuel industry for good! We are proud to be the number one reseller in the UK, through providing unrivalled support to our customers that fuels the lifeblood of Britain’s roadways. As a family run business and over 9 years’ under our belt, we have always been determined to deliver on our founding principle; fuelling better for our customers. From single-vehicle operators to multi-fleet solutions, our customers are genuinely at the forefront of everything we do. We believe that our services will allow them to reach heights they didn’t even know possible and we love being part of that journey! Our significant growth has led us to investing further across our Customer Account Management team to increase revenue. With this comes requirements for a Customer Account Manager! You will be extensively trained and supported to become an ambassador of The Fuel Store, to identify account growth opportunities for our fuel and non-fuel products in order to generate revenue and increase sales overall. Brief Overview: Permanent Opportunity: Full Time Basic Salary: £28,000 - £32,000 – Negotiable on experience OTE: Additional £8,000 - £12,000 Location: Birmingham, B2 (Hybrid) Requirements for an Customer Account Manager: • Foster long-term client relationships to ensure loyalty and retention., • Maintain high levels of client satisfaction by delivering exceptional service., • Identify new business opportunities and potential clients., • Effectively present products and services to clients., • Handle challenging situations with professionalism and a solution-focused approach., • Share insights and best practices to support team development., • Monitor key performance indicators (KPIs) to track success and drive improvements., • Ensure efficient workflow and maintain high levels of productivity. To contribute to The Fuel Store’s success, you will need 2 years experience in: • Building and maintaining strong client relationships., • Understanding client needs and delivering tailored solutions., • Driving client satisfaction and retention., • Identifying opportunities to upsell or cross-sell products and services., • Meeting and exceeding sales targets., • Managing workflow efficiently to maximise productivity., • Prioritising tasks and managing time effectively., • Making commercially driven decisions to enhance sales performance., • Monitoring and analysing key performance indicators (KPIs). As well as having the right experience, a Fueller will have: • Ability to build strong, long lasting relationships, • Strong commercial awareness to make logical decisions, • Strong motivation to work in a fast-paced environment, • Great aptitude for overcoming challenges by having a naturally inquisitive mind, • Ability to challenge the status quo; actively seeking to understand HOW something works, not just WHY, • Resilience and ability to focus on the detail but not forget the bigger picture, • Ability to work hard as an individual but also bring value to the wider team, • Excellent communicator and act as an “ambassador” for all stakeholders, • Ability to be logical when making decisions, • Excellent organisation and time management What’s in it for you? • Pension Scheme: After 12 weeks of continuous employment, you will be automatically enrolled into our Pension Scheme., • Life Assurance: Payable at 3x Basic Salary, • Health Wellbeing: All employees will have access to MediCash upon passing their probation, this gives access to everyday healthcare cashback schemes such as dental, virtual GP , counselling, and so much more., • Financial Wellbeing: Our financial wellbeing platform gives employees access to online discounts, Salary Sacrifice Schemes, and 1-2-1 sessions with qualified financial advisors., • Holiday Entitlement: You will be entitled to 26 days annual leave plus all statutory holidays, you increase personal holiday allowance with increased service., • Career Progression: We track all employees progression by creating personal development plans, alongside being keen to support external professional development., • Location: Based in Birmingham City Centre, with panoramic views from the office floor., • Supporting local charities: We are passionate about giving back to the local community and supporting charities as much as we can., • Incentives & Good Commission: We offer uncapped commission, as well as regular incentives for everyone across the business to get involved in. A little more for you to know... We want to be a place where everyone has a sense of belonging. Our team is growing rapidly and that means that we want collaborative, talented Fuellers to help us to invent The Fuel Store’s future. We will support you, nurture you, and give you the best platform to succeed – we just need you to have that drive and willingness to learn! If you think that you could add value here at The Fuel Store, please apply. Equally, if you think your experience only meets part of the requirements, apply anyway! We’d love to review your application and if successful arrange a chat with you to find out if you could be the next Fueller! We are also an equal opportunity employer and value diversity across the business. All applicants will be considered for employment without attention to ethnicity, race, religion, sexual orientation, gender identity, sex, family or parental status, neuro diversity or disability status, marital status, veteran status and national origin.

Were recruiting for a client weve partnered with closely for the last two years and its one of those hires where the right person will genuinely shape the next chapter. Why this role stands out Major investment already landed the kit, capability and ambition are real A leadership team that wants a technical voice at the table (and will back you) A team worth leading: good people, good foundations, and genuine growth ahead Clear opportunity to grow salary/earnings over time as milestones are delivered (bonus + progression) 25 days holiday (plus bank holidays) This is a privately owned, high-performing engineering business, offering true end-to-end capability (fabrication + in-house finishing / surface treatment). Theyve moved from£9m in 2025, with ~£11m forecast for2026following £1.8m+ investment in best-in-class shopfloor capability including multiple new CNC machines (5-axis, large bed, long-length extrusion, automation) and major finishing upgrades. This role completes the senior team and brings the technical glue that connectssales,operations,engineering, andquality. The Opportunity Youll join the leadership team alongside aSales Manager, Operations Manager, and Supply Chain Manager, taking ownership of the technical function that underpins delivery: production engineering, NPI and the quality/inspection framework that keeps everything running smoothly. Youll lead and develop: 3 Production Engineers(plus3 Apprentices) Senior Quality Engineer + Inspector The business has a strong, loyal team already. What they need now is an experienced technical leader from aCNC / machining environmentwho can bring clarity, direction and confidence someone who canchallenge appropriately, make decisions, and translate technical reality into commercial outcomes. What youll be responsible for Production Engineering Leadership Lead, coach and organise the production engineering team; provide technical direction and accountability Bring structure to how parts move from quote ? feasibility ? process plan ? production readiness New Product Introduction (NPI) Own the technical side of NPI: manufacturability reviews, routes, tooling/fixture strategy, first-off readiness Ensure smooth handover into operations and consistent delivery against customer expectations Quality Assurance & Inspection Oversee quality leadership and inspection activity, supporting robust systems, fast containment, and effective root cause activity when issues arise Ensure quality is engineered in, not inspected in Cross-functional delivery Partner closely with Sales duringquoting / estimating / technical feasibility, ensuring viability and margin protection Sit naturally between operations and supply chain to keep production flowing, priorities clear, and risks managed Maintenance oversight (outsourced) Overall accountability for preventive maintenance scheduling (delivery managed via outsource partners; can be delegated internally as it is today) What were looking for Youll likely have: Aproven technical backgroundinCNC machining / production engineering(the essential bias for this hire) Leadership experience (or clear readiness to step into a leadership role) able to coach engineers and develop apprentices properly The credibility to engage confidently with technical specialists and avoid the tail wagging the dog dynamic Experience supporting quoting/feasibility and translating engineering constraints into commercial decisions Strong communication and calm decision-making in a fast-moving environment Big plus: you enjoy building structure, developing people, and being the person who makes things join up across departments. Apply now with your CV or get in touch for a confidential chat. Everlinked is operating as an equal opportunity employment agency. TPBN1_UKTJ

A leading Microsoft Partner is seeking an experienced Azure Architect to join their growing cloud and infrastructure team. This is an opportunity to work at the forefront of Microsoft Cloud technologies, designing and supporting enterprise-scale Azure and hybrid cloud environments, with a strong focus on Azure HCL Stack / Azure Stack HCI, virtualization, and modern cloud architecture. The role combines hands-on technical delivery with architecture ownership, supporting multiple sites and engaging with stakeholders across the business. The Role The Azure Architect will provide advanced technical leadership and support across multiple locations, with responsibility for architecting, implementing, and optimising Azure and hybrid infrastructure platforms. The position requires strong experience across Azure architecture, Azure HCL Stack, and virtualization technologies, alongside excellent communication skills and a customer-focused mindset. Key Responsibilities Azure Architecture & Cloud Delivery • Design, implement, and maintain enterprise-grade Azure architectures, including networking, security, identity, and governance., • Lead the deployment and ongoing management of Azure HCL Stack / Azure Stack HCI solutions., • Define and support Azure landing zones aligned to Microsoft best practices and the Well-Architected Framework., • Deliver hybrid and cloud migration projects from on-premises to Azure., • Contribute to Infrastructure as Code using tools such as Terraform, Bicep, or ARM templates. Infrastructure & Technical Support • Provide advanced IT support across multiple sites, supporting users from graduate to Director level., • Build, migrate, and maintain Microsoft Server environments., • Manage and support desktop, server, and virtualized infrastructure platforms. Azure Platform & Services • Administer and support Azure, Active Directory / Entra ID, Intune, and Microsoft 365., • Implement and manage Azure services including Azure Defender, Azure Policy, Azure Monitor, and Azure Networking., • Configure and support Azure SQL, SQL Managed Instances, and associated data services. Virtualization & Hybrid Platforms • Manage and optimise Hyper-V and Azure Stack HCI environments., • Support hybrid cloud workloads spanning on-premises and Azure., • Work effectively with technical and non-technical teams across multiple locations., • Communicate complex technical and architectural concepts clearly. Essential • Minimum 5 years’ experience working across Microsoft Azure environments., • Proven experience in Azure architecture design and deployment., • Strong expertise in Microsoft Server, Azure, Hyper-V, and Microsoft 365., • Hands-on experience with Azure Stack HCI / Azure HCL Stack., • Strong understanding of Azure networking, security, governance, and identity., • Excellent communication, problem-solving, and stakeholder management skills. Desirable • Experience with Infrastructure as Code (Terraform, Bicep, ARM)., • Exposure to AKS (Kubernetes), SaaS platforms, and data warehousing solutions., • Experience with Dell backup and replication, Dell storage, and VDI technologies. Package • Bonus, • Pension, • Health benefits, • Willingness to travel to other company offices as required Please apply now for a informal chat.

REMOTE 24/7 SOC Analyst | UK-Based Frontline cyber defence. Real incidents. Real progression. Looking to build (or accelerate) your SOC career without commuting? This is a fully remote 24/7 SOC Analyst role within a modern, analyst-led Security Operations Centre supporting diverse customer environments across the UK & Europe. You’ll be hands-on with live incidents, real attackers, and industry-leading tools — not just alert watching. What you’ll be doing • Monitoring, triaging & investigating alerts across SIEM / EDR / XDR, • Analysing attacker behaviour & building incident timelines, • Escalating incidents with clear technical context, • Using tools such as Microsoft Sentinel, Google SecOps, Defender XDR, CrowdStrike, SentinelOne, • Contributing to threat hunting, detection improvements & SOC evolution What we’re looking for ✔️ 1+ year SOC experience or 3+ years infra/networking with security exposure ✔️ Experience investigating alerts & understanding attack chains ✔️ Strong log analysis & endpoint/network fundamentals ✔️ Familiarity with Windows, Linux & macOS ✔️ Curious, analytical mindset with a genuine interest in cyber defence (Sentinel / CrowdStrike / MITRE ATT&CK / KQL experience is a bonus, not essential) Shift pattern • 12-hour shifts: 2 days / 2 nights / 4 off, • SC clearance eligibility required (DV advantageous) Why join? • Fully remote role (UK-based), • Clear progression into Senior SOC, Threat Intel, SOC Engineering & IR, • Structured training, cyber ranges & real investigation exposure, • Collaborative, technical SOC culture, • Competitive salary + strong benefits Interested? Apply now or message me for a confidential chat.

Location • Remote, but requirement to meet up once a month for in-person collaboration day, • UK based About Akixi Akixi is a leading provider of SaaS analytics solutions for cloud-based communication platforms, helping service providers and enterprises gain actionable insights from their telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and CRM integrations — delivering real-time and historical analytics that improve customer experience and business performance. We are expanding our platform to include advanced AI capabilities — voice and chat assistants, intelligent analytics, and predictive insights — and are seeking an AI Engineering Lead to define and deliver this vision. Job Summary & Purpose Own and drive Akixi’s AI and ML strategy — from concept and architecture through hands-on prototyping and deployment — to embed intelligence into Akixi’s products and analytics platforms. As the AI Engineering Lead, you will define and execute Akixi’s AI roadmap, combining leadership of architecture and engineering practice with hands-on development of prototypes and production features. You’ll partner with Product, Data, and Platform Engineering to design and integrate AI-driven capabilities such as voice/chatbots, natural-language analytics, and predictive models. This role balances strategic technical direction with hands-on implementation, ensuring Akixi’s AI initiatives deliver tangible business and customer outcomes. Key Responsibilities • Lead the definition and delivery of Akixi’s AI strategy and technology roadmap., • Architect scalable AI solutions integrated into Akixi’s SaaS analytics platform., • Prototype, develop, and integrate AI-driven components such as chatbots, voice assistants, ML models, and LLM-based analytics., • Apply prompt engineering and model-tuning techniques to optimize chatbot and LLM behaviour., • Conduct research, proof-of-concepts, and feasibility studies for emerging AI technologies., • Collaborate with Product Management to scope AI features and align them with business goals., • Partner with Data Engineering to operationalize models, manage training data, and implement monitoring and retraining pipelines., • Work closely with Development, DevOps, and QA teams to ensure smooth CI/CD integration and deployment of AI components., • Establish standards for AI code quality, ethics, and data governance., • Mentor engineers working on AI-related projects, fostering technical excellence and innovation., • Evaluate external AI vendors, tools, and frameworks for adoption or integration., • Stay ahead of developments in AI/ML, LLMs, and applied analytics, translating trends into practical opportunities for Akixi. Required Skills & Experience • 7+ years in software engineering, with at least 3+ years focused on AI/ML or data-driven product development., • Proven expertise in developing and integrating AI solutions such as chatbots, voicebots, ML models, or LLM-based analytics., • Strong proficiency in Python (preferred) and/or JavaScript/TypeScript., • Hands-on experience with AI frameworks (TensorFlow, PyTorch, LangChain) and LLM APIs (Azure OpenAI, OpenAI API, Anthropic, AWS Bedrock)., • Experience with Microsoft Bot Framework, Dialogflow, or similar conversational-AI platforms., • Deep understanding of prompt engineering and fine-tuning of large language models., • Strong grounding in ML concepts — supervised, unsupervised, and reinforcement learning., • Familiarity with cloud AI/ML services (Azure Cognitive Services, AWS SageMaker, GCP Vertex AI)., • Experience deploying and monitoring AI workloads in CI/CD environments (Jenkins, Docker, Kubernetes, AWS)., • Ability to design data pipelines, APIs, and microservice integrations supporting AI features., • Excellent problem-solving, communication, and cross-team collaboration skills., • Proven ability to lead technically while remaining hands-on in design and coding. Desirable Skills & Experience • Experience with call/contact-centre analytics, Microsoft Teams Graph API, or telephony platforms (BroadWorks, Webex Calling)., • Knowledge of data governance, model ethics, and MLOps practices., • Exposure to data visualization and predictive analytics for customer-experience metrics., • Advanced degree in AI, ML, Data Science, or related discipline., • ISTQB AI Testing or equivalent certification. Why Akixi At Akixi, you’ll play a pivotal role in transforming how businesses understand and act on communication data. You’ll define and deliver the intelligence layer of a platform used by thousands worldwide — in an environment that values innovation, experimentation, and technical depth. We offer a collaborative culture, hybrid flexibility, and the opportunity to lead meaningful, high-impact AI initiatives from vision to production.

👋 About Renude Renude builds AI-powered software for the beauty industry, helping brands deliver personalised, expertise-focused customer support through intelligent digital agents. Our technology powers e-commerce experiences including: skin analysis, product recommendation and LLM-based chat. We’ve been awarded by CEW, Beauty Innovation Awards, Tech Nation and more, and have raised over $3M from leading tech investors. Our team combines tech, formulation, dermatology, e-commerce and sales expertise. We’re looking for a mid-senior (4+ years experience) Machine Learning Engineer to help design, build, and scale our production ML systems with ownership from experimentation through to deployment. You’ll work end to end on LLM-powered conversational agents and support the training, optimisation, and deployment of computer vision models that power real customer interactions. 🔧 What We Offer • Train, evaluate and deploy agentic AI systems and computer vision models for real-world use, • Collaborate with product and engineering to integrate ML systems into user-facing features, • Develop and deploy production-quality machine learning frameworks, while maintaining robust MLOps pipelines, • Stay up-to-date with the latest advancements in AI, conduct research, and explore innovative techniques, • Influence key decisions on architecture and implementation of scalable, reliable, and cost-effective engineering solutions ✅ What We're Looking For Must-Haves: • 4+ years experience writing production ready code for machine learning systems, • 2+ years experience developing conversational AI, RAG, agentic systems or LLM-based products, • Familiarity with RAG orchestration frameworks such as LangChain or LlamaIndex.2+, • Experience with production optimisation for RAG systems, including latency, token cost control, context window constraints, monitoring and prompt versioning, • Strong Python skills and experience with PyTorch, TensorFlow or Keras, • Exposure to MLOps practices and hands-on experience with Sagemaker and/or Vertex AI, • Bachelor's degree in a technical field such as computer science or years of equivalent experience, • Comfortable working autonomously and taking ownership in a fast-moving, remote, startup environment Nice-to-Haves: • Masters or advanced degree in artificial intelligence, machine learning, natural language processing, computer vision, or related field, • 2+ years experience training and optimising computer vision models, • Proficiency working with vector stores, data chunking, embeddings, retrieval, ranking and recommendation systems, • Experience with Django or similar Python web frameworks, • Familiarity with Docker and containerised development, • Exposure to CI/CD pipelines and infrastructure-as-code 🌱 What We Offer • Competitive compensation (based on experience and location), • Remote-friendly culture with flexible working hours, • Opportunity to work with cutting edge technologies, • High ownership and real technical influence, • A supportive team that values product excellence and personal growth

Were recruiting for a client weve partnered with closely for the last two years and its one of those hires where the right person will genuinely shape the next chapter. Why this role stands out Major investment already landed the kit, capability and ambition are real A leadership team that wants a technical voice at the table (and will back you) A team worth leading: good people, good foundations, and genuine growth ahead Clear opportunity to grow salary/earnings over time as milestones are delivered (bonus + progression) 25 days holiday (plus bank holidays) This is a privately owned, high-performing engineering business, offering true end-to-end capability (fabrication + in-house finishing / surface treatment). Theyve moved from£9m in 2025, with ~£11m forecast for2026following £1.8m+ investment in best-in-class shopfloor capability including multiple new CNC machines (5-axis, large bed, long-length extrusion, automation) and major finishing upgrades. This role completes the senior team and brings the technical glue that connectssales,operations,engineering, andquality. The Opportunity Youll join the leadership team alongside aSales Manager, Operations Manager, and Supply Chain Manager, taking ownership of the technical function that underpins delivery: production engineering, NPI and the quality/inspection framework that keeps everything running smoothly. Youll lead and develop: 3 Production Engineers(plus3 Apprentices) Senior Quality Engineer + Inspector The business has a strong, loyal team already. What they need now is an experienced technical leader from aCNC / machining environmentwho can bring clarity, direction and confidence someone who canchallenge appropriately, make decisions, and translate technical reality into commercial outcomes. What youll be responsible for Production Engineering Leadership Lead, coach and organise the production engineering team; provide technical direction and accountability Bring structure to how parts move from quote ? feasibility ? process plan ? production readiness New Product Introduction (NPI) Own the technical side of NPI: manufacturability reviews, routes, tooling/fixture strategy, first-off readiness Ensure smooth handover into operations and consistent delivery against customer expectations Quality Assurance & Inspection Oversee quality leadership and inspection activity, supporting robust systems, fast containment, and effective root cause activity when issues arise Ensure quality is engineered in, not inspected in Cross-functional delivery Partner closely with Sales duringquoting / estimating / technical feasibility, ensuring viability and margin protection Sit naturally between operations and supply chain to keep production flowing, priorities clear, and risks managed Maintenance oversight (outsourced) Overall accountability for preventive maintenance scheduling (delivery managed via outsource partners; can be delegated internally as it is today) What were looking for Youll likely have: Aproven technical backgroundinCNC machining / production engineering(the essential bias for this hire) Leadership experience (or clear readiness to step into a leadership role) able to coach engineers and develop apprentices properly The credibility to engage confidently with technical specialists and avoid the tail wagging the dog dynamic Experience supporting quoting/feasibility and translating engineering constraints into commercial decisions Strong communication and calm decision-making in a fast-moving environment Big plus: you enjoy building structure, developing people, and being the person who makes things join up across departments. Apply now with your CV or get in touch for a confidential chat. Everlinked is operating as an equal opportunity employment agency. TPBN1_UKTJ

Mortgage Support Advocate Salary: £25,842 per annum, rising to £26,342 upon successful completion of probation Hours: 35 Hours Contract: Permanent Location: Hybrid (Office: West Bromwich) Here at the West Bromwich Building Society we are all about making a you-shaped career. We understand its not always easy juggling your career with all the important things outside of work. But with the right opportunities and support we can help you build a career that works for you. The West Brom are looking to recruit a Mortgage Support Advocate to join our mortgage support team. The post holder will support our Buy to Let (BTL) customers in times of difficulty. Youll mainly do this over the phone or in writing, but they may reach out in other ways too. No two days are the same, but some of the things youll do regularly is offering relevant support and administer accounts whichll include liaising with third party suppliers. What the role will look like: Be there when our customers need us in a way which suits them, youll be chatting to customers on the phone, by email, live chat and through written correspondence. Be a primary contact, and providing the right information, first time, for BTL customers, including where Law of Property Act (LPA) Receivers have been instructed or possession of the property obtained. Working on customers accounts with care and attention to detail to support them throughout the journey and making interactions with us easier. Reaching out to customers to establish/maintain contact, keeping them updated and/or looking at how we can support them. Handling queries with confidence, whether its about their account, support options or anything else the customers need. Liaising with third party suppliers who offer additional support to our customers, or where necessary, take further action. Staying up to date on regulation, policies and procedures so youre always ready to share your knowledge and support with our customers. What you will bring to the role: Someone who shows up every day with a positive, helpful, and supportive attitude and makes a heartfelt impression on our customers. A customer centric person who holds a genuine interest in customers and their needs. Have an infectious team spirit, ready to collaborate and share ideas but also be able to work on your own initiative, able to prioritise and manage your own workload to be available to our customers when they need us. A calm, clear, and confident communicator who can get their point across, as well as making other people feel heard. Empathy, we want you to put yourself in others shoes. Youll need to listen, understand, and offer support to all our customers, as well as your colleagues. Confidence to challenge existing policies, processes, and procedures to deliver the right outcome, not just the easy one. Flexibility, therell be times when well need you to step up to help your team and other teams, especially during our busy times. Tech-savvy youll need to be able to use a computer and work your way around our systems once weve shown you the ropes. Previous experience delivering great customer service. A curious mindset, youll be ready to learn and grow, open to challenges and developing new skills We Value a diverse range of skills and experiences here at the West Brom. So even if you don't meet every single requirement listed in the job description but are passionate about the role, we still encourage you to apply. What's in it for you: We pride ourselves on our development opportunities and always look to promote from within wherever possible, Holiday starting at 175 hours (25 days) plus bank holidays that grow with your time with us and the opportunity to buy or sell up to 5 days holiday each year, 2 paid volunteering days a year, Living Pensions: Pension scheme starting at 5% contribution from you and 7% contribution from us, and well match your further contributions up to 10.6% Enhanced maternity, paternity and adoption leave with paid fertility treatment, neonatal and pregnancy loss leave, Life assurance provided by the Society at 4 times your salary, Yearly performance related pay scheme and pay review, Private medical insurance thats discounted when your time with us grows, with the option to include family members, Salary Sacrifice Electric/Hybrid Car Scheme, A Perkbox account giving you 24/7 access to perks, benefits, discounts, wellbeing tools and loads more! And much more, from flexible working options, wellbeing support and a whole heap of warm West Bromness. Why choose the West Brom? At the West Brom we appreciate that our employees are unique individuals with differing needs depending on their specific circumstances and stages in life. When we say our people are the West Broms biggest asset that doesnt mean just viewing them as employees. Were proud of our heritage and absolutely believe that the West Brom is a great place to work. Our employers are the heart of bringing our new vision to life- where our customers and communities own a more secure future. Everyday, through the work they do together and the care they show, theyre helping turn that vision into real and lasting. Were a Disability Confident Leader and encourage disabled applicants and all from diverse backgrounds to apply. Well do what we can to adjust our recruitment journey and offer a guaranteed interview to disabled applicants who meet what were looking for. If you need any support with applying to one of our roles, get in touch. Do it today and click apply! Head Office: 2 Providence Place West Bromwich B70 8AF. The West Brom is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Register no. 104877. the West Brom is a trading name of West Bromwich Building Society. TPBN1_UKTJ

We are seeking dedicated Customer Experience Specialists that are passionate about enhancing the experience of business travelers. Experience supporting customers via email, live chat, and phone are a benefit. Be a role model and a trusted advisor by showcasing Perk values and a customer centric app