Customer service fashion jobs in United Kingdom

CLIENT ADVISOR, RETAIL FASHION BOUTIQUE SALARY: Up to £30,000 per year + 1% commission on all sales START DATE: Available to start end of May 2026 We are looking for an experienced Client Advisor with a strong background in small luxury boutiques. The ideal candidate is used to working in intimate retail settings where flexibility, teamwork and a hands on approach are essential. Key requirements: • Experience in small luxury boutiques, • Strong sales and confident clienteling skills, • Hands on approach across all store activities, • Strong customer focus and high level service, • Professional, well presented and reliable, • Team player with a flexible mindset If this sounds like you, send your CV to larissa@360talentlondon.com Applicants must speak fluent English and have the right to work in the UK 360 Talent London is a high end retail recruitment firm providing strategic solutions to connect high calibre candidates with fashion, beauty, lifestyle and art brands across global markets

Our client, a luxury fabric and cloth brand, is seeking an experienced and highly organised Operations Coordinator to join their London head office on a permanent basis. This is an exciting opportunity for someone with experience within textiles, interiors, luxury goods, or a product-led business who thrives in a fast-paced environment and enjoys working across operations, logistics, systems, customer service, and commercial support. The successful candidate will play a key role in ensuring the smooth day-to-day running of the business, working closely with internal teams, international partners, suppliers, customers, and external stakeholders across the UK, Europe, and the US. Key Responsibilities • Coordinate and support operational processes across the business, ensuring workflows are managed efficiently and proactively., • Act as a key liaison between internal departments, external partners, suppliers, and global stakeholders., • Develop a strong understanding of business systems, operational procedures, and internal processes to support effective day-to-day operations and decision-making., • Produce regular sales, operational, and performance reports for senior management., • Prepare royalty reporting and support relationships with external design partners., • Monitor and track annual targets across territories and showroom locations., • Analyse collection performance, sales trends, and order conversion data to support commercial decision-making., • Support and maintain integrations between the company website, ERP system, and third-party platforms., • Liaise with developers and external service providers to troubleshoot issues and support operational improvements., • Manage inbound stock deliveries and oversee allocation against outstanding customer orders., • Monitor stock levels across products and sampling inventory to ensure availability and operational efficiency., • Implement pricing updates across collections while maintaining margin consistency., • Oversee order processing across the UK, Europe, the US, and selected international regions, ensuring accuracy, efficiency, and a high level of customer service., • Provide exceptional customer service support to UK, European, and US customers, responding to enquiries professionally and efficiently across orders, deliveries, product information, and operational queries., • Build strong relationships with customers, suppliers, and trade partners, ensuring a premium client experience at all times., • Support trade account setup and approval processes., • Coordinate internal scheduling, including holidays, remote working, and team calendars., • Provide cross-functional support across departments during periods of absence or peak trading periods., • Assist accounts and operational teams with administrative support where required., • Identify opportunities to improve operational processes, customer experience, and internal efficiencies. Candidate Profile • Previous experience within operations, customer service, logistics, sales support, or business administration, ideally within luxury, textiles, interiors, fashion, or a creative product-led business., • Proven experience supporting UK and international customers, ideally across European and US markets., • Exceptional organisational skills with strong attention to detail and the ability to manage multiple priorities simultaneously., • Strong Microsoft Office skills, particularly Excel, with confidence working across reporting and operational systems., • Experience using ERP systems, ecommerce platforms, or integrated business systems would be highly advantageous., • Excellent communication and interpersonal skills, with the ability to build strong relationships internally and externally., • A proactive, solutions-focused, and adaptable approach to work., • Strong problem-solving skills and the ability to work effectively under pressure in a fast-paced environment., • Commercially aware with a customer-first mindset and a passion for delivering a high standard of service., • Able to work independently while collaborating effectively within a team environment., • A background or qualification in textiles, design, merchandising, business, or a related field would be advantageous.

YOUR NEW JOB: For our store in Bentall Centre SC - Kingston, we are looking for a Store Manager to join our team. Reporting to the District Manager, you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant. • 40 hours per week., • Full flexibility required, Monday to Sunday., • At least 1 year of proven experience in a Store Manager role within the retail industry is a must., • Strong leadership and people management skills, with experience leading, coaching and developing teams. YOUR MAIN RESPONSIBILITIES: • To ensure an excellent level of customer service is provided in the store., • To plan, apply and monitor the required measures in order to reach and exceed sales targets., • To analyse and review management indicators and costs in order to improve them., • To ensure and collaborate in the implementation of merchandising standards and optimise selling space in order to obtain maximum profitability., • To be familiar with the collection, and control and manage the stock to maximise sales., • To act as a role model and promote effective communication within the team., • To recruit, train and ensure the seamless integration of the new employees., • To lead and motivate the team, ensuring the development of staff potential., • To plan, organise, prioritise and distribute tasks, optimising resources and minimising costs., • To ensure the optimal management of personnel administration duties ABOUT YOU: We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry. You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximise profitability. Sales-oriented, organised and tenacious, you are a problem solver, able to work well under pressure and adapt to changes. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!

CWF – Who are we? For 60 years, we have been bringing magic to children’s fashion by developing collections for premium and luxury brands: BOSS, Chloé, DKNY, Givenchy, HUGO, Karl Lagerfeld, Kenzo Kids, Lanvin, Marc Jacobs, Michael Kors, Timberland, and Zadig & Voltaire… as well as our own brand: Billieblush. From design to marketing, we translate each fashion house’s iconic style into exclusive pieces tailored to the specific needs of every age. Our mission? To offer the very best in style for a childhood that is joyful, fresh, chic, and elegant. About the Role: We are looking for a commercially minded and results-driven Senior Wholesale Manager to lead our DACH region wholesale operations. This role is key to driving brand performance, deepening key wholesale partnerships and expanding market presence across Germany, Austria, and Switzerland. As a senior leader within the wholesale team, you will proactively contribute to the development and implementation of the go-to-market strategy to ensure that CWF’s and licensed partners’ goals are met in the DACH region. This will require close collaboration with cross-functional teams and agents. Key Responsibilities: Account Management · Oversee the management of top-tier wholesale partners, department stores and premium independents across the DACH region, whilst still being a point of contact for all wholesale partners in the territories. · Conduct regular market visits and strategic meetings to identify opportunities and strengthen partnerships to help drive CWF’s business in the DACH region. Sales & Revenue Growth · Help develop seasonal budgets and business plans for the DACH region and ensure consistent delivery through effective planning and negotiation. · Oversee and lead the sales campaigns for the DACH region. · Analyse sales data and market trends and share with relevant teams to optimise seasonal budgeting, range planning and sales. Market Development & Expansion · Identify new business opportunities to expand the CWF’s and licensed partners’ footprint across DACH. · Evaluate and onboard new partners that align with CWF’s and licensed partners’ commercial strategy. Cross-Functional Leadership · Work closely with brand management, customer service, logistics, finance and marketing teams to ensure operational excellence. · Provide market feedback to Brand Management to inform product development and go-to-market strategies. Leadership & Showroom Management · Lead and support the Northern Hub sales team members and agents in the DACH region. · Organize and manage DACH-specific showroom activities during market weeks and trade shows. Job position based in London, but fluency in German is mandatory. Qualifications & Experience: · 5–7+ years of experience in wholesale sales within the fashion or lifestyle industry. · Proven track record of managing teams, key accounts and agents (particularly across Germany, Austria, and Switzerland). · Proven track record of developing go-to-market plans/strategies and implementing them to exceed company objectives and sales targets. · Strong understanding of the regional retail landscape, consumer behaviours and fashion trends. · Native-level German and fluent English; additional language (e.g. French) is a plus. · Strong network of UK and DACH wholesale contacts. · Experience with premium or luxury fashion is preferred. Key Skills & Attributes: · Strong negotiation, presentation and communication skills; able to build strong relationships both internally and externally. · Results-oriented with a proactive, strategic and entrepreneurial mindset. · Highly analytical with strong attention to detail and data-driven decision-making. · Ability to work independently while collaborating effectively with a wider international team. · Comfortable in a fast-paced, seasonal and product-driven environment. · Strong Microsoft Office (particularly Excel) skills. · Driving Licence preferred. What We Offer: · Competitive salary + annual bonus · Employee discount · Private Healthcare · 50% of Gym Membership Covered (up to an agreed amount) · International travel opportunities (particularly within the DACH region and to HQ in France) · Travel Costs Support · 20 days annual leave + bank holidays · Opportunity to work in a dynamic, growing fashion brand with a global reach · Collaborative and international team culture · Career development and progression opportunities Job Type: Full-time Work Location: In person

Job Title: Mid-Weight Stylist Reporting to: Head of Product Marketing Location: Head Office, White City Place, West London - Studio & On Location Contract Type: Full time, 37.5 hours per week About Us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About the Role We are looking for a highly creative and detail-driven Mid-Weight Stylist to join our in-house creative team at ME+EM. Working closely with the Styling Editor and Art Director, you will play a key role in delivering elevated, commercially driven styling across seasonal ecomm, campaign and social shoots. This role requires a strong styling eye, excellent organisational skills and the confidence to take ownership within a fast-paced studio environment. You will be instrumental in helping shape and execute the ME+EM styling vision across multiple creative touchpoints, ensuring the highest standards are maintained across all output. We are looking for someone with proven ecomm and on-set experience who thrives under pressure, understands luxury fashion aesthetics and has the ability to interpret creative direction while bringing fresh ideas and initiative to the team. Responsibilities Pre-Production & Creative Planning • Lead shoot preparation including pulling, organising and prepping garments ahead of shoot days., • Work closely with the Sample Co-ordinator to ensure all product details, styling notes and intelligent design features are correctly represented on set., • Build and oversee styling kits and accessories, ensuring all shoot tools and styling resources are fully prepared., • Contribute to creative research, styling references and moodboard development alongside the Styling Editor and wider creative team., • Support with look planning, outfit building and styling continuity across seasonal collections. On-Set Styling • Style and dress models confidently across ecomm, social and campaign shoots., • Execute styling direction from the Styling Editor and Art Director while maintaining consistency across multiple looks and shot lists., • Confidently steam, prep and refresh garments to ensure every look is executed to the highest standard., • Work efficiently within a high-volume studio environment while maintaining exceptional attention to detail., • Take increasing ownership of styling execution on ecomm shoots and support junior team members where required. Cross-Functional Collaboration • Act as a key styling contact across the wider business for styling queries and ad hoc requests., • Collaborate closely with Creative, Retail and Marketing teams to ensure styling direction is aligned across all customer touchpoints., • Support with styling decks, visual presentations and creative admin where required., • Assist with social content shoots, special projects and seasonal styling initiatives., • Work with retail teams to help bring the ME+EM styling vision to life across the store network. Skills: • Previous experience within a Styling Assistant, Junior Stylist or Mid-Weight Stylist position, ideally within luxury fashion, premium retail or ecomm environments., • Strong experience working across ecomm and on-set shoots within a fast-paced studio environment., • Excellent understanding of styling, proportion, layering and luxury fashion aesthetics., • Highly organised with strong attention to detail and the ability to manage multiple priorities simultaneously., • Confident working collaboratively with photographers, creatives, production teams and senior stakeholders., • Strong visual eye with both creative and commercial awareness., • Positive, proactive and solutions-focused with a hands-on approach., • Excellent communication and interpersonal skills with the confidence to work cross-functionally across the business. Employee Benefits: • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays), • A day off to celebrate your birthday., • Pension Scheme, • Group Life Insurance, • Employee Assistance Programme (EAP), • Length of Service Award, • Refer a Friend Scheme, • Staff uniform for retail employees, • Generous Staff and Friends and Family Discount, • Annual Volunteer Day, • Cycle to Work Scheme, • Tech Scheme, • Eye Care Vouchers, • Real Living Wage Employer, • Employee led committees, • Social events and biannual parties, • Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

The Bottega Veneta fragrance collection, inspired by the city of Venice and its history of cross-cultural encounter, weaves together essences from different corners of the globe, captivating the senses and transporting the imagination. Each fragrance reflects the artisanal heritage of the Veneto region. About the role We are seeking Luxury Brand Ambassadors full & part time for our exciting new Bottega Veneta Counter in Selfridges London W1. With a passion for luxury and fashion, the drive and determination to make a difference and the desire to shape the future of our business. Purpose of the role As a Luxury Brand Ambassador for Bottega Veneta, you play a pivotal role in upholding the brand's reputation and delivering unparalleled consistent customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. Key responsibilities Including but not limited to: • Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage of the brand, to effectively engage customers and drive sales. • Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits. • Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty. • Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards. Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fashion, fragrance or beauty products is a plus. Why Bottega Veneta? • Draws inspiration from the city of Venice and its rich history of cross‑cultural exchange, • Blends rare essences sourced from different corners of the globe, • Creates sensorial experiences that captivate the senses and spark imagination, • Reflects the artisanal craftsmanship and heritage of the Veneto region Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Orange Square Company. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). We are an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding. Benefits • 32 days paid annual leave (pro rata for part time employees), • Monthly Competitive Commission Structure, • Extra Day off for your Birthday, • Product Allocation with discounted rate, • Clothing Allowance, • Contribution into company pension, • Career progression & Training, • Length of Service Rewards

Visual Merchandiser | Massimo Dutti | UK (Store-based) About us Inditex is a global fashion retail group behind brands including Zara, Massimo Dutti, Pull&Bear, Bershka, Stradivarius, Oysho, Lefties and Zara Home. We bring trend-led product to customers at pace, powered by creativity, strong store teams and a relentless focus on doing things better every day. Massimo Dutti represents elevated, contemporary style—defined by quality, timeless design and a premium in-store experience. Our stores are curated spaces where product storytelling, detail and service standards truly matter. The role As a Visual Merchandiser at Massimo Dutti, you’ll bring our collections to life in-store—balancing brand DNA, trend awareness and commercial performance to create an inspiring environment for customers. Reporting to the General Manager and Deputy Manager, you’ll work closely with the store team to deliver exceptional presentation and a premium customer journey. This is a full-time position requiring full flexibility, including evenings and weekends, with occasional early starts for deliveries and visual changes. What you’ll be doing • Using commercial and product data to spot opportunities and improve store results., • Owning the store’s visual and commercial execution, ensuring displays feel elevated, current and customer-focused., • Delivering VM in line with brand and company guidelines, adapting quickly while staying true to Massimo Dutti standards., • Leading with a high standard of customer service on the shop floor—supporting the team to deliver a premium customer experience that reflects the Massimo Dutti brand., • Being a positive ambassador for our sustainability initiatives in store., • Keeping calm under pressure, staying organised, and prioritising brilliantly—especially during peak trading, deliveries and changeovers. What you’ll bring • Previous visual merchandising experience in fashion retail., • Strong commercial awareness and confidence working with KPIs., • Comfortable using reports/tools to inform decisions and follow up performance., • Strong understanding of Massimo Dutti’s DNA and product, plus awareness of current market trends. The mindset we love You’re empathetic, reliable, and customer-focused, with the right mindset to stay calm and effective in a fast-paced store environment. You’re adaptable, resilient, and you take pride in doing things properly—especially when it’s busy. What we offer • Competitive salary, • 25% staff discount, • More4Less benefits scheme, • Refer a Friend programme, • Internal promotion opportunities Inclusion We’re committed to an inclusive recruitment process and can provide adjustments for people with disabilities or long-term conditions. Apply now and help shape the Massimo Dutti experience—through visual storytelling, commercial impact, and exceptional service.

Customer Service Administrator | High-End Interiors Brand | London Harmonic are delighted to be working with a well-established luxury furniture company in their search for a Customer Service Administrator. Growing on an international scale, this is a fantastic time to join the business and get exposure to a fast-growth and fun business. Working alongside various members of the Sales, Operations and Marketing teams, you will gain a high level of knowledge of the products sold. The company have gained recognition in the industry due to their unique and exclusive projects. Working closely with the Head of Sales, you will be main point of contact for client queries and quotations as well as attending external meetings to discuss various projects. Our client is looking for an enthusiastic and ambitious individual who is passionate about the design industry to join their team. Responsibilities: • Generating orders and quotations, • Managing the end-to-end order process including providing details regarding dispatch and delivery., • Meeting clients to discuss their brief and requirements, • Working closely with the sales and production teams to ensure a positive customer journey, • Greeting clients, running showroom tours, • Responding to client queries, • Administrative duties What we need to see (essential): • Previous admin experience, • Experience communicating with suppliers and clients, • Previous experience in retail, hospitality, fashion, interiors, stores, ecommerce, logistics, merchandising, purchasing, • Proactive and enthusiastic attitude, • Excellent communication skills, • A genuine interest in furniture and design What we would like to see (bonus): • Current experience in a Luxury Design or Furniture company, • B2b / B2c exposure would be beneficial Salary: £30,000-£33,000 + (£5,000-£8,000 p.a.) Benefits: Vitality Health Cover, Socials, Summer Trips, Training, Career Progression Start date: ASAP Location: Central London If this role is of interest, please apply online. Due to the high volume of applications we are receiving, if you have not heard back from us, please assume your application was unfortunately unsuccessful on this occasion. Please feel free to share this with any friends or colleagues who may be interested. Follow us on twitter: @HarmonicGroupHQ At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

Job title: Client Experience Manager Location: Sloane Street Salary: up to £60,000 basic + up to £7,000 bonus An exceptional opportunity for an experienced Client & Team Experience Manager to join a prestigious luxury brand on Sloane Street. The role focuses on delivering an outstanding client journey and cultivating a positive, inspiring work environment for in-store teams. Key Responsibilities: • Lead and inspire the hosting and service support teams to ensure every client enjoys a seamless, warm, and memorable experience., • Oversee client flow, waiting time management, and service excellence across all touchpoints., • Collaborate with store and experience teams to enhance the customer journey and introduce bespoke experiences for VIP clients., • Support sales and management teams in building long-term client loyalty and preparing event or animation guest lists., • Foster an engaging and supportive team culture through effective onboarding, wellbeing initiatives, and continuous feedback., • Partner with HR and management on staff engagement, training, and wellbeing programs. Profile: • Minimum 3 years’ management experience in a luxury fast-paced environment., • Strong leadership and customer service expertise with excellent communication skills., • Organised, proactive, and detail-oriented, able to work independently and under pressure., • Confident using Microsoft Office and CRM systems. A fantastic opportunity for a people-focused leader passionate about creating exceptional experiences for both clients and teams. 360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

Job Role: Stockroom Manager Reporting to: Store Manager Location: ME+EM, Marylebone, London Contract type: Full Time About us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About the role: The Stockroom Manager is a key leader within the store environment, responsible for driving all back-of-house operations with precision, professionalism, a commercial mindset and a commitment to excellence. This role ensures the accurate receiving, storing, replenishment, and movement of merchandise while maintaining optimal stock levels to support sales performance. The Stockroom Manager leads and develops the stock team, champions system and process improvements, and acts as the primary liaison between the store, head office, and external partners for all stock-related matters. They ensure that daily operations, stock audits, and omnichannel fulfilment are completed efficiently and to brand standard, all while upholding health, safety, and security compliance. The Stockroom Manager supports both the sales floor and customer communication when required, representing the brand with integrity at all times. Responsibilities Systems &Operations • Lead all stockroom operations, ensuring accurate receiving, storing, processing, and replenishment of merchandise., • Be an expert in EPOS and ERP Inventory Management platforms, and confidently identify and champion new processes and system improvements., • Oversee omnichannel fulfilment, ensuring orders are processed, packaged, and dispatched to luxury brand standards., • Maintain stockroom compliance with health and safety regulations, ensuring safe storage, organised inventory, and functional equipment., • Manage inventory accuracy through regular cycle counts, audits, and discrepancy investigations., • Drive operational efficiency by monitoring negative stock, ensuring ticketing accuracy, managing defective goods, and implementing corrective actions., • Identify workflow inefficiencies and propose solutions to optimise space, accessibility, and replenishment processes., • Act as a key systems user and trainer, supporting onboarding and continuous development for all stock-related processes., • Maintain strong communication with Head Office teams (Retail Operations, Merchandising) and external partners (delivery providers, warehousing). Leadership • Lead, motivate, and develop the stockroom team, ensuring tasks are completed efficiently, accurately, and to brand standard., • Coach team members in best practice, identifying training needs and delivering development programmes to build skills and knowledge., • Set clear expectations and priorities, conducting performance reviews and providing continuous feedback., • Act as the voice of the stock team within the store and wider business, championing continuous improvement and cross-functional collaboration., • Communicate effectively with Store Management, Sales, and Visual Merchandising teams to align stock operations with business needs, product launches, and capacity planning., • Demonstrate exemplary professionalism in timekeeping, administration, communication, and customer care. Management • Organise daily and weekly workflows for the stock team in line with business needs, deliveries, recalls, and new product launches., • Maintain optimal stock levels to support store sales goals and minimise overstock., • Lead and execute stock takes and cycle counts, ensuring thorough preparation, accurate reporting, and implementation of corrective measures to reduce shrinkage., • Review incoming product and manage stockroom layout adjustments, collaborating with Compliance and Store Management where necessary., • Ensure timely completion of all inventory-related tasks—including transfers, returns, reservations, and damages—while maintaining high standards of organisation and accuracy., • Uphold strict health, safety, and security protocols, controlling access and ensuring safe stockroom operations., • Manage customer enquiries related to stock and fulfilment when required, acting as a professional brand representative. Key Performance Indicators (KPIs): • Stock Accuracy: Cycle count results, audit accuracy, shrinkage rates., • Operational Efficiency: Timely completion of deliveries, transfers, allocations, and omnichannel orders. Team Development: • Skill progression, training effectiveness, performance improvements., • Replenishment Quality: Stock availability, overstock control, product flow., • Stockroom Standards: Organisation, cleanliness, compliance, and system accuracy. Employee Benefits: • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays), • A day off to celebrate your birthday., • Pension Scheme, • Group Life Insurance, • Employee Assistance Programme (EAP), • Length of Service Award, • Refer a Friend Scheme, • Staff uniform for retail employees, • Generous Staff and Friends and Family Discount, • Annual Volunteer Day, • Cycle to Work Scheme, • Tech Scheme, • Eye Care Vouchers, • Real Living Wage Employer, • Employee led committees, • Social events and biannual parties, • Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

Customer Operations Manager (4 days per week) Sarah Chapman | Chelsea, London (Hybrid) We are looking for a talented Customer Operations Manager to support the Sarah Chapman Operations team. About the brand Uniquely positioned at the intersection of advanced science, sensorial luxury and clinical expertise, Sarah Chapman London is one of Britain’s most renowned luxury skincare brands, founded by globally respected facialist and industry authority Sarah Chapman. With over 25 years of clinical experience, Sarah’s deep understanding of skin health and product formulation has earned her the trust of some of the world’s most recognisable faces, and a global reputation as London’s most sought-after facialist. Her Skinesis Clinic remains one of London’s leading destinations for advanced facial treatments, performing over 15,000 treatments annually and providing the real-world insight that powers the brand’s continuous innovation in its multi-award-winning skincare line, through its Face to Formula™ approach. Job Summary The Customer Operations Manager plays an integral role in managing both UK and International Operations for the business. Reporting into the Senior Supply and Operations Manager. This role requires strong attention to detail and can work in a fast-paced environment. Working closely with the 3PL to ensure timely and accurate order fulfilment to retail and distributor partners. The role requires coordination with the sales and finance teams to maintain a seamless operation, resolve order issues and deliver exceptional customer service. Key Responsibilities • UK Wholesale & International order management – from processing orders, to liaising with the 3PL to ensure orders and picked/packed and delivered on time., • Complete relevant documentation for the international market to ensure smooth delivery or collection of orders within the agreed SLAs., • Building relationships with retailer and distributor supply chain teams, ensuring emails and queries are resolved in a timely manner, whilst ensuring clear communication of order updates and flag any stock issues., • Attend retailer/distributor partner monthly calls as and when necessary to support the sales team., • Working closely with the sales team, ensuring alignment on orders and stock allocations, • Investigate and resolve any stock discrepancies and shortage claims. Working with sales and finance to resolve in a timely manner & reflecting in the ERP system., • Processing all Free of Charge orders for both internal and external demands., • Managing Head Office stock cupboard. Ensuring sufficient stock is held and tracking maintained., • Coordinate and process staff quarterly allocation orders., • Manage and coordinate rework orders with our 3PL, such a tester conversion, limited edition kitting & Christmas productions. Ensuring the 3PL have a planned schedule of works completed within agreed timeframe, whilst maintaining ERP system with stock reflections, • Maintain inbound deliveries with the 3PL by ensuring booking slots are raised, • Support 3PL and department during stock take, • Undertake regular visits to the 3PL (based in London), • Manage EDI integrations and facilitate on boarding of retailers, • Provide admin support for the Sales team for NLF input as and when required., • Provide cover & support for Customer Care during peak and times of absence. The Ideal Candidate Key Skills and Requirements;- • Degree level or equivalent qualification., • Minimum 3 -5 years’ experience in operations/logistics/relationship management/customer care roles, • Industry Experience in beauty, luxury retail, fashion., • Order management and wholesale operations, • International shipping and export documentation, • Strong skills in ERP Systems experience – Cin7 would be preferable., • Natural cross functional collaboration skills, • Strong aptitude for Data analysis & Reporting, • Proactive Problem solving, • The ability to adapt to change, • Demonstrate exceptional attention to detail, • Strong organisational qualities, a strong communicator – with the ability to forward-plan., • Ability to manage a sometimes-heavy workload and to work well under pressure., • Humble, resilient, honest, reliable and empathetic, • Happy with hybrid working; 4 days in office and 1 day at home.

About us Dune London is the leading affordable luxury footwear and accessories brand in the UK, with broad distribution across both the UK and internationally. It has 50 stores in the UK and over 100 in 25 countries around the world. The company is entering a period of sustained growth both through expansion of sales on its online channels and through third party partners both in the UK and globally. Celebrating over 30 years in the industry, the Dune group has built an enviable position as the specialist in quality fashion footwear and accessories which has given it a unique position at the high end of the high street. About the role We are looking for a highly organised and detail-oriented professional to provide accurate, timely, and professional operational support to our Global Wholesale team. In this role, you will enable the Wholesale Operations Managers (US & ROW) to deliver end-to-end operational excellence across all markets. You will play a key part in executing core activities across order management, go-to-market setup, partner operations, and data accuracy, ensuring strong process discipline, consistent service delivery, and revenue protection. This position is essential in supporting the scale and efficiency of global wholesale operations, driving workload execution, maintaining data integrity, and enabling seamless cross-functional collaboration. About you • Helpful, reliable and customer-focused, • Eager to learn and develop wholesale operations expertise, • Organised, adaptable and calm under pressure, • Collaborative team player with a continuous-improvement mindset RESPONSIBILITIES: • Act as first-line support for wholesale partner operational queries, managing responses in line with agreed SLAs., • Execute order processing, maintenance and updates in line with direction from the Wholesale Operations Managers, ensuring full accuracy and data integrity across the orderbook., • Implement order amendments, cancellations and updates following manager approval, ensuring all changes are accurately reflected and communicated., • Support seasonal go-to-market readiness across US and ROW markets, executing setup across platforms such as NuORDER alongside the Wholesale Operations Managers., • Maintain tracking of debit notes, chargebacks and disputes, supporting investigation and escalating issues to the relevant Wholesale Operations Manager., • Prepare and maintain accurate operational data and reporting inputs to support performance tracking., • Maintain and update SOPs and process documentation, ensuring alignment with US and ROW operational requirements., • Proactively identify inefficiencies or recurring issues and raise improvement opportunities., • Collaborate closely with Sales, Logistics/DC, Finance, Buying and Merchandising teams. Market-Specific Operational Support • Support US operations with EDI and vendor portal activities including data validation, document tracking and compliance checks under guidance of the US Wholesale Operations Manager., • Support ROW operations with distributor coordination, documentation and region-specific order requirements under guidance of the ROW Wholesale Operations Manager., • Assist in maintaining compliance with retailer and regional requirements across both US and ROW markets. EXPERIENCE / SKILLS REQUIRED: • Experience in a wholesale, operations or coordination role, • Strong attention to detail and organisational skills, • Confident Excel skills and ability to manage data accurately, • Clear written and verbal communication skills, • Professional and proactive approach to partner and team interactions Desired • Exposure to NuORDER or B2B wholesale platforms, • Understanding of order-to-cash processes, • Experience working with logistics, DCs or retail systems About the perks • Blended working – spreading your time across our office and remote working, • Sustainable office in bustling West London (near Westfield), • Friendly and open culture with flat structures allowing plenty of opportunity for development., • Company growth and opportunity; Dune is evolving all the time, • Open-minded company, welcoming thoughts and ideas to be shared, • Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK., • 60% employee discount on Dune products – what’s not to love!, • 25 days holiday (plus the bank holidays), • Cycle2work, • Company pension scheme, • Life assurance for all team members, • We look after our people, • 3.00 p.m. finish every pay day Friday!, • Team socials and drinks – we like to have fun!, • Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development offer free counselling legal advice and financial guidance., • Our own Wellbeing Allies – there to talk when you need them. What happens next? We will take a good look at your application and if we don’t feel we are right for you, we’ll make sure we let you know but sadly we are not able to give tailored feedback. If we are excited to find out more about you, we will give you a call and arrange to talk. A few things that might help: • Research the brand, the role, your interviewer on LinkedIn; browse our website; and visit a store if you can, • Make sure you have plenty of examples to show off all your amazing skills and experience relevant to this role

Patek Philippe is the last family-owned independent Genevan Watch Manufacturer. We are currently recruiting to fill the following full-time vacancy in our flagship store in New Bond Street, London Reception Supervisor (Full-time, 5 days per week) As a Reception Supervisor you will lead and manage the reception team and the flow of the customer experience; including the Salon ambience, presentation and the service of beverages. As the first point of contact for clients, you will play a key role in creating an exceptional customer experience to ensure that all guests receive professional, refined and elegant welcome to the establishment. This role requires an enthusiastic, motivated and service-driven professional, willing to create an outstanding experience for the customer, whilst ensuring that the Company’s standard of service is met and adhered to at all times. Main Duties: Manage the reception area and reception team Customer Greeting and Concierge Service Warmly welcome all customers upon arrival, ensuring they feel valued and comfortable. Maintain a luxurious and welcoming atmosphere in the showroom, upholding the company’s high standards of customer care. Coordinating diary appointments using Microsoft Outlook Working closely with the team to establish and resolve problems Preparation and service of tea, coffee and cold refreshments Assist the sales consultants during customer appointments Ensure all requests are dealt with in a secure and timely fashion Maintaining food and drink preparation areas Maintaining sales and customer service client areas Monitor and replenish stock Undertake errands as required Ensure the store is running efficiently and kept tidy at all times What we are looking for: Proven Supervisory Skills, including team leadership and schedule coordination Experience with reception duties, including managing front desk operations efficiently Experience in a similar customer service environment Attention to detail and the ability to work under pressure including managing multiple tasks Excellent communication skills, both written and verbal A proactive approach and ability to work well on your own initiative as well as part of a team An enthusiastic and positive personality Immaculate personal appearance Experience in the Luxury Retail Industry or Luxury Hospitality Industry is desirable but not essential Competitive salary + benefits Please send your CV, covering letter and salary expectations The company carries out DBS, reference and work permit checks during the pre-employment process Due to the volume of applications received, only those selected for interviews will be contacted Please note that we do not accept unsolicited CV’s from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

Position – Senior Commercial Key Account Handler Location – Orpington Salary – Negotiable plus benefits Overview We are currently looking for a Senior Commercial Key Account Handler to join our professional and welcoming team in Orpington. We offer high quality, specialist products to Personal and Commercial clients throughout the UK. We have sustained one of the highest customer satisfaction and retention rates within the industry by focusing on the precise needs of our clients. You will be joining a busy, proactive team of brokers who specialise in Commercial Insurance. This is the perfect role for someone with previous experience in either a commercial/corporate broker or insurance company looking to develop their commercial insurance skills and their career. Working alongside like minded and experienced insurance brokers this is a long term opportunity with a ‘forever company’ that will provide career progression and security. Day to day • Working alongside Account Executives to retain and generate new business, in line with or in excess of, company targets, • Obtaining new business/renewal terms, negotiating and closing with Insurers Create documents for new customers, along with any mid-term adjustments and renewals information too., • Ensure all customer details are recorded accurately and entered onto system in a timely fashion, • Checking policy documents, covers, endorsements etc. to ensure that they are correct and in line with the customer’s needs., • Attending customer meetings and preparing meeting minutes, • Working on all aspects of account management and service delivery to customers, ensuring customers’ needs are identified and met in line with agreed service standards, • Manage all day-to-day queries, renewals, amendments and mid-term adjustments, • Build and maintain relationships with customers, prospects, teams and insurers to provide best in class service and drive growth, • Sharing ideas to develop our proposition at a senior level and impact change across junior members of the team, • Mentoring less experienced colleagues to develop and rive high standards, • Opportunities to provide training sessions to junior team members in conjunction with training team, • Maintaining day to day Compliance procedures for FCA Regulation Maintain a detailed understanding of changing market condition and understands and complies with all compliance, professional and transparency standards to better serve clients Incoming and outbound call handing - new and existing customers, • This role offers hybrid working once initial training plan has been completed with an expectation to be in the office only three times a week thereafter What’s on offer • Negotiable basic salary, • Wide range of additional addon benefits and discounts Your Experience • Commercial Insurance Broking experience, • Negotiation skills Effective communication - both written and verbal, • Ability to work alone and as part of a team, • High attention to detail, • Form and develop strong insurer and client relationships, • High level customer service skills, • Time management and organisational skills, • Analytical and problem solving skills

Company Description Abel Richard is an ultra-luxury Maison redefining modern refinement. With a growing presence in London and across key international luxury markets, the brand specializes in luxury handbags and fine writing instruments, including Montegrappa, one of the world’s most storied and respected luxury pen houses, alongside rare, limited-edition creations that seamlessly blend technology, high-tech material innovation, personality, and purpose. Through its partnership with Montegrappa, Abel Richard brings forward a legacy of Italian craftsmanship, precision engineering, and artistic expression, celebrating writing instruments as objects of culture, heritage, and design. Each piece reflects an uncompromising commitment to quality, individuality, and timeless sophistication. Rooted in craftsmanship and driven by design excellence, Abel Richard creates objects that go beyond function. Every component tells a story. Every silhouette is a conversation starter. As the Maison continues to expand its presence across the global luxury landscape, Abel Richard remains focused on elevating customer experience, brand storytelling, and modern luxury across every touchpoint. Position Summary Abel Richard is seeking a polished, client-focused, and commercially driven Client Advisor to join our London boutique team. This role is responsible for delivering an elevated client experience, cultivating long-term customer relationships, and supporting the daily operations of the boutique. The ideal candidate is passionate about luxury retail, understands the expectations of a discerning international clientele, and brings a high level of professionalism, style awareness, and service excellence. This individual will serve as a brand ambassador and play a key role in driving sales, strengthening client loyalty, and maintaining the visual and operational standards of the boutique. Key Responsibilities Client Experience & Sales • Deliver exceptional, personalized service to every client, creating a welcoming and elevated boutique experience., • Build meaningful relationships with new and existing clients through strong clienteling and follow-up practices., • Identify client needs and recommend products with confidence, product knowledge, and refined brand storytelling., • Achieve or exceed individual and boutique sales goals., • Maintain a strong understanding of Abel Richard products, craftsmanship, brand heritage, and seasonal collections., • Support private appointments, VIP clients, and special in-store events as needed., • Serve as a true brand ambassador by consistently reflecting Abel Richard’s values, image, and service standards. Client Development • Develop and maintain a loyal client book through outreach, follow-up communication, and personalized service., • Use CRM tools and boutique resources to track client preferences, purchase history, and opportunities for re-engagement., • Support initiatives that drive repeat business and long-term customer loyalty., • Build rapport with local and international clientele, including high-net-worth individuals and luxury consumers. Boutique Operations • Assist with opening and closing procedures in accordance with company standards., • Accurately process sales, exchanges, transfers, deposits, and other transactions through the POS system., • Support inventory management, stock replenishment, cycle counts, and merchandise organization., • Maintain the boutique’s presentation, including merchandising, cleanliness, and back-of-house standards., • Help ensure all operational procedures, loss prevention practices, and security protocols are followed., • Partner with the leadership team to support smooth day-to-day boutique operations. Team Contribution • Work collaboratively with leadership and fellow team members to achieve boutique goals., • Contribute to a positive, professional, and service-driven team culture., • Stay current on product launches, promotions, and business priorities., • Participate in training and development opportunities to strengthen sales and service performance. Qualifications • 3-5 years of experience in luxury retail, premium fashion, jewellery, accessories, or high-touch hospitality., • Proven success in a customer-facing sales environment with sales targets or performance goals., • Strong interpersonal and communication skills with the ability to engage a sophisticated and diverse clientele., • A polished and professional presence with a genuine passion for luxury service and brand representation., • Experience with POS systems and CRM platforms preferred., • Strong attention to detail, organisation, and follow-through., • Ability to work effectively in a fast-paced, high-service boutique environment., • Flexibility to work evenings, weekends, bank holidays, and peak retail periods., • Additional language skills are highly desirable, especially Arabic, Mandarin, Russian, French, or Spanish. Preferred Experience • Previous experience working with international luxury clientele., • Experience in a luxury boutique or designer retail environment., • Confidence supporting VIP clients, private shopping experiences, and relationship-based selling., • Understanding of boutique presentation standards and premium customer service expectations. Key Skills & Competencies • Luxury client service, • Relationship building and clienteling, • Sales confidence and commercial awareness, • Strong verbal communication, • Attention to detail, • Professional discretion, • Team collaboration, • Adaptability and composure, • Product presentation and storytelling, • Time management and organisation Physical Requirements • Ability to stand and walk for extended periods during scheduled shifts., • Ability to lift, move, and carry merchandise and boutique supplies as needed., • Ability to perform routine boutique tasks including stock handling, merchandising, and maintaining floor standards. Work Environment • This role is based in a luxury retail boutique setting in London., • The position requires regular in-person interaction with clients, team members, and leadership., • The schedule may include weekends, evenings, and holiday trading periods based on business needs. Why Join Abel Richard At Abel Richard, team members are part of a brand that values craftsmanship, elevated service, and meaningful client relationships. This is an opportunity to work in a luxury environment where presentation, hospitality, and attention to detail matter. We are looking for individuals who take pride in delivering an exceptional experience and who want to grow with a brand committed to excellence. Equal Opportunity Statement Abel Richard is committed to creating an inclusive and respectful workplace. We welcome applications from qualified candidates of all backgrounds and make employment decisions based on business needs, job requirements, and individual qualifications.

Patek Philippe is the last family-owned independent Genevan Watch Manufacturer. We are currently recruiting to fill the following part-time vacancy in our flagship store in New Bond Street, London Reception / Host (Part-time, 3 days per week) As a Reception Host you will work within our busy team and ensure that all guests receive a professional, refined and elegant experience. You will be responsible for the preparation and service of food and beverages. This role requires an enthusiastic, motivated and service driven professional, willing to create an outstanding experience to the customer. Main Duties: Greeting and welcoming clients, gracefully directing them to the appropriate area Preparation and service of tea, coffee and cold refreshments Assist the sales consultants during customer appointments Ensure all requests are dealt with in a secure and timely fashion Maintaining food and drink preparation areas Maintaining sales and customer service client areas Monitor and replenish stock Undertake errands as required Ensure the store is running efficiently and kept tidy at all times What we are looking for: Recent experience in a similar customer service role Attention to detail and the ability to work under pressure including managing multiple tasks Excellent communication skills, both written and verbal A proactive approach and ability to work well on your own initiative as well as part of a team An enthusiastic and positive personality Immaculate personal appearance Experience in the Luxury Retail Industry or Luxury Hospitality Industry is desirable but not essential Competitive salary + benefits Please send your CV, covering letter and salary expectations The company carries out DBS, reference and work permit checks during the pre-employment process Due to the volume of applications received, only those selected for interviews will be contacted Please note that we do not accept unsolicited CV’s from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

Sales Assistant – Premium Fashion Boutique (Part‑Time, Weekends) Soho, London – Immediate Start Pyou UK, an international recruitment agency, is supporting a premium fashion boutique in Soho with the recruitment of a part‑time Sales Assistant. This role is primarily weekend‑based, with the possibility of picking up additional shifts during the week. What We’re Looking For • Experience in customer‑facing or retail roles, • A positive attitude and willingness to learn, • Strong customer‑service mindset, • Good communication skills and a team‑oriented approach, • Flexible, dynamic and comfortable in a fast‑paced boutique environment, • Fluency in English Key Responsibilities • Greeting and assisting customers in a warm, professional manner, • Providing product advice and delivering an excellent customer experience, • Processing customer transactions, • Replenishing stock and maintaining store presentation, • Supporting with deliveries and general store operations Additional Details • Part‑time role – mainly weekends, • Opportunity for extra weekday shifts, • Immediate start, • Based in the heart of Soho, London At Pyou UK, we are committed to an equal‑opportunity recruitment process. All applications are welcomed and reviewed fairly, regardless of race, nationality, ethnicity, gender, sexual orientation, marital status, disability, age, religion or belief. Employment Type: Part Time Work Location: In person

We are partnering with an internationally renowned ultra-luxury fashion house to appoint an experienced Arabic-speaking Client Advisor for one of its most prestigious locations within a globally recognised luxury department store in London. This is a high-profile concession, attracting an international and VIC clientele, and plays a key role in the brand’s global performance. Working within a fast-paced and competitive luxury environment, this role requires a commercially driven and service-focused individual who can deliver exceptional client experiences while building long-term relationships with a discerning global customer base. Key Responsibilities Sales & Commercial Performance Drive individual sales performance, consistently achieving and exceeding targets within a high-volume luxury environment. Identify opportunities to maximise each client interaction, elevating cross-selling and multi-category sales. Actively contribute to the overall success of the concession through strong commercial awareness. Client Experience & Clienteling Deliver an exceptional, personalised luxury experience in line with the standards of a world-class department store. Build, develop, and maintain strong relationships with VIC, HNW, and international clients, with a particular focus on Arabic-speaking clientele. Proactively manage a client book, driving repeat business and long-term loyalty through strategic clienteling. Brand Representation Act as a true ambassador for the brand, embodying its values, heritage, and positioning at all times. Maintain impeccable personal presentation and a deep understanding of the brand’s collections and storytelling. Team Collaboration Work collaboratively with the wider team to create a high-performing and service-led environment. Support colleagues on the shop floor, contributing to a positive and results-driven team culture. Operational Excellence Ensure adherence to all operational procedures, including CRM, stock management, and visual merchandising standards. Maintain the highest standards of store presentation in line with luxury expectations. The Ideal Candidate Proven experience within luxury fashion retail, ideally within a flagship or department store concession. Fluency in Arabic and English is essential, with the ability to confidently engage an international clientele. Strong track record of delivering against sales targets and working within a KPI-driven environment. Highly skilled in clienteling, with the ability to build and retain a loyal, high-value client base. A natural relationship builder with a refined, service-led approach and strong cultural awareness. Experience working with VIC and HNW clients is highly advantageous. Eligibility: You must have the right to work in the UK to be considered for this role.

General Manager, Kurt Geiger Footwear, Selfridges London Description Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism Responsibilities SALES • Deliver budgeted sales, contribution, cost control and stock loss to Company agreed targets., • Monitor brand performance and sales on a weekly basis and take action in order to improve results., • Contribute towards the development of the KG “branded” portfolio in line with consumer demands and business opportunity., • Deliver consistency of sales planning for any in store retail events., • Use business KG reporting tools in order to drive sales and contribution including brand analysis, best sellers, branch contribution and team and individual productivity., • Adopt a commercial, dynamic, positive and imaginative approach to achieving results., • Deliver retail “projects” on time and to the required standard, identifying long term strategies and exploiting local and regional trading opportunities ., • Identify and exploit-any commercial opportunity in conjunction with the host store., • Schedule and plan staff to ensure maximum floor coverage to maximise all sales opportunities and effective back office management at all times in line with core hours, identifying at risk areas to Group General Manager. SERVICE • Drive excellence in service levels in order to deliver “Amazing Service”., • Review Test shops, create and implement service action plans with team that will ensure our minimum service level is achieved at all times within all departments., • Understand the policies and procedures of the company and host store and ensure these are communicated effectively and adhered to by employees., • Install a clientele culture increasing ? By being proactive in all platforms of clientelling and selling., • Develop and install a clientele culture. Increasing the percentage and proactively selling to customer engagement by incorporating all platforms of clientelling. PEOPLE • Recruit new team members in that best meet our identified personal qualities following Kurt Geiger recruitment process., • Lead and coach a team and manage both good and poor performance, identifying and developing top talent to support our Company Succession Plan Communicate KPI’s and manage on an on going basis, through performance review and on going evaluation and feedback., • Demonstrate effective leadership, motivating and developing the team to deliver against our key business goals., • Model the Company competencies, value and beliefs in order to demonstrate the Kurt Geiger culture to customers, management and employees., • Ensure the Company disciplinary and grievance procedures are followed as laid out in the Employee handbook in consultation with line management and the HR department., • Oversee the management of the absence and sickness procedures in line with Company policy. VISUAL MERCHANDISING • Manage the VM process to ensure in a host store meets we standards of VM presentation, ensuring that guidelines outlined., • To undertake any other reasonable duties as requested in order to ensure that the responsibilities of the role are met for the needs of the business. STOCK AND ADMINISTRATION • Maintain the integrity of the store stock file through the effective liaison with the operational management team., • Ensure compliance is achieved within all areas of stock management and branch and staff administration., • Oversee stock management process to ensure stock take result falls within Company target of +/- 0.3%, • Take full ownership/accountability of stockrooms in accordance to agreed operational standards. OWNERSHIP/ ACCOUNTIBILITY • To take complete ownership by delivering business goals and stepping into leadership role in the absence of the line manager across the business outside your direct remit to ensure the business is run operationally round. KPIs • Meet sales , profit and control costs in line with Company target., • Manage both good and poor performance, review and develop direct reporting staff., • Meet targets for staff costs, stock loss and key controls. • Control labour turnover and employee retention to agreed target., • Maintain a high level of branch presentation and adhere to Model Store., • NPS/ CRM results to exceeds Company's expectations. Requirements • Currently working at Senior Manager within a high turnover business, • Experience of managing large teams, • Prior history of P&L accountability and driving bottom line contribution, • Proven ability to drive performance through people, • Excellent at building internal and external relationships, • Background with a fashion-forward footwear, accessory or fashion brand - luxury experience preferred, • Representative of our luxury/fashion forward brand in every way. Benefits • Competitive basic salary, • Generous bonus structure, • Uniform allowances, • Enviable discounts Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

Background with a fashion‑forward footwear, accessory or fashion brand. Patient customer service ambassador quality. Immaculate personal presentation representing a luxury/fashion brand.

A leading fashion brand in Greater London is seeking an Assistant Store Leader to enhance customer experiences and drive operational excellence.In this full-time role, you will lead and coach a team, ensuring adherence to exceptional service standards while managing customer interactions.The ideal c

A vibrant fashion retailer in Greater London seeks sales associates to provide excellent customer service and manage inventory.

A luxury fashion event organizer in Greater London seeks a team member for event setup and sales responsibilities.Candidates should have at least one year of experience in a fast-paced retail or hospitality environment, along with excellent communication and customer service skills.The role requires

A vibrant fashion retailer in Greater London is seeking a part-time retail style advisor to enhance customer service and meet sales targets. This role is crucial for those looking to grow in the retail environment and work as part of a fun and dynamic team.

A leading fashion retailer in London seeks a Style Advisor for full-time or part-time positions.This role involves providing exceptional customer service, engaging with clients, and delivering a first-class shopping experience.The ideal candidate should have 2-3 years experience in fashion or hospit

The ideal candidate will possess a strong interest in fashion and personal styling, with prior experience in sales or customer service. Suitsupply offers a competitive salary with a commission structure, a clothing allowance, and opportunities for career growth within a global fashion brand.

The University of the Arts London is seeking a motivated Part-Time Sales & Creative Assistant with a passion for menswear to contribute creatively to our growing fashion brand.This role involves delivering excellent customer service, assisting with styling, and supporting social media efforts.This p

Flannels is the ultimate luxury fashion destination for men and women, showcasing a curated selection of over 200 global designer and contemporary brands. Deliver consistent, high-level customer service in line with the Flannels brand. Ensure full compliance with all Flannels policies and procedures

This role involves delivering outstanding customer service through personal styling, fitting advice, and digital tool utilization. Marks & Spencer Plc is seeking a Customer Assistant in the Fashion, Home & Beauty section in Westminster, United Kingdom. Ideal candidates are passionate and adaptable,

Marks and Spencer is seeking a Customer Assistant for their Fashion, Home & Beauty section in London. This role involves delivering a high-standard customer experience, building strong connections with clients through styling advice and utilizing digital tools for personalized service. Candidates sh

A leading fashion retailer in Greater London is seeking a Store Operations Manager to oversee daily operations and lead a large team.You will be responsible for recruitment, training, and development, ensuring high customer service standards and effective loss prevention.An ideal candidate will have

A global fashion retail leader is seeking an Assistant Manager to lead store teams and drive business performance in Greater London.The ideal candidate will have substantial supervisory experience within premium or luxury brands, focus on exceptional customer service, and the ability to inspire trus

A leading luxury fashion retailer in Greater London seeks an Assistant Store Manager. Responsibilities include overseeing store operations, driving sales, and inspiring a team to provide exceptional customer service.

The ideal candidate will possess strong communication skills, a customer service focus, and commercial awareness, with experience in premium fashion brands being desirable.

Wholesale Sales Executive (Fashion Brand) Position Overview A global fashion brand is seeking an experienced Wholesale Sales professional to manage and grow its wholesale business. This role focuses on order-taking during showrooms and trade shows, building long-term client relationships, and driving sustainable sales growth within the mid- to high-end fashion segment. Key Responsibilities Wholesale Operations & Order Management • Manage the end-to-end wholesale order process, from order entry and confirmations through to delivery and invoicing for Women’s business, with support across Men’s orders when required • Coordinate closely with production, logistics, merchandising, and finance to ensure timely and accurate order fulfilment • Monitor stock availability and support reorders, amendments, and allocation updates • Handle order discrepancies, delivery queries, and customer requests with professionalism and efficiency Reporting & Commercial Support • Maintain accurate wholesale systems, customer records, and order data • Track sales performance, deliveries, and seasonal progress against targets • Support sell-through analysis, forecasting, and end-of-season reporting • Ensure adherence to wholesale pricing policies, margins, and commercial terms Showroom & Market Support • Assist in the preparation and organisation of the showroom for market weeks and buyer appointments • Coordinate samples, merchandising, and seasonal materials during selling periods • Provide on-site or remote support during trade shows and market appointments as required Skills & Experience • 1–3+ years’ experience in wholesale sales, operations, or client support (luxury or premium womenswear preferred, menswear exposure a plus) • Strong understanding of wholesale processes, timelines, and commercial structures • Highly detail-oriented with excellent organisational and communication skills • Confident working across multiple stakeholders in a fast-paced environment • Proficient in Excel and comfortable using ERP / wholesale management systems • Professional, service-driven approach aligned with a luxury brand ethos Confidentiality Notice This position is strictly confidential. As the search is being conducted discreetly, all information related to this role must not be shared with any third party. We regret to inform applicants that only shortlisted candidates will be notified. Thank you for your understanding Preferred Qualifications Experience handling Women’s collections Experience with international or imported fashion brands Strong negotiation, relationship-building, and communication skills Ideal Candidate Profile Commercially driven with a strong client-focused mindset Able to proactively build connections and drive sales opportunities Capable of representing the brand with professionalism and confidence * Flexible and adaptable to fast-paced, seasonal showroom environments Confidentiality Notice This position is strictly confidential. As the search is being conducted discreetly, all information related to this role must not be shared with any third party. We regret to inform applicants that only shortlisted candidates will be notified. Thank you for your understanding

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Coordinator to join the team located in London. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution

AR Accountant (credit controller) Location: Southampton Buildings, London Salary: Competitive Vacancy Type: Fixed-term, 9-12 months, Full Time About GANT GANT stands as an emblem of American Sportswear, symbolizing timeless style and innovation across 70+ global markets. As a company, we blend heritage with contemporary flair, crafting apparel for the bold, the curious, and the imaginative. Our brand represents more than fashion; it's a tradition of excellence and authenticity. As an employer, we foster a culture of continuous learning and creativity, inviting high performers to join our diverse team of innovators. At GANT, we're not just shaping the future of fashion; we're redefining what it means to dress with purpose and passion. About the role As our AR Accountant, you will take full ownership of the wholesale accounts receivable process, managing customer accounts from invoice creation through to cash collection and dispute resolution. This is a hands-on role suited to someone with strong credit control and AR experience within a retail, wholesale or product-based environment, who is comfortable operating in a fast-paced business with high transaction volumes and manual processes. This role is a key operational position within the finance team and requires close collaboration with the Wholesale and Logistics team. You will work with a broad customer base, ranging from major retail groups to independent wholesale partners, and play an important role in supporting cash flow, controlling aged debt and maintaining strong customer relationships. Responsibilities: • Full ownership of the wholesale accounts receivable ledger - £23m annual volume. Create and process sales invoices, ensuring accurate billing and timely completion of month-end invoicing. Investigate and resolve customer deductions, debit notes, pricing discrepancies and quantity disputes. Manage customer invoicing portals and ensure invoices and supporting documentation are uploaded correctly and on time. Post and allocate incoming customer receipts within SAP. Perform customer account reconciliations and resolve aged or disputed balances. Proactively chase outstanding debt to ensure timely customer payment, negotiating payment plans where required. Monitor customer credit exposure and communicate account status to internal stakeholders to support release of future orders. Produce aged debt reporting and support management review of DSO and overdue debt metrics. Maintain accurate customer master data, including new customer account creation and updates. Assist with ad hoc finance tasks, including intercompany invoicing activities. Profile Knowledge requirements: • Proven AR and credit control experience within a retail, wholesale or distribution-based environment. Experience working with manual invoicing processes and liaising with operational teams. Experience managing large retailer accounts and customer portals is highly beneficial. Systems: • Experience using SAP or similar ERP is essential. Experience with U2 or similar invoice-processing systems is essential. Strong Excel skills, including pivot tables, XLOOKUPs and reconciliations. Personal characteristics: • Confident communicator, comfortable dealing directly with customers and internal stakeholders. Resilient and proactive, with the ability to manage challenging customer conversations professionally. Strong problem-solving skills and ability to investigate discrepancies thoroughly. Able to prioritise effectively and operate calmly under month-end pressure. Positive, adaptable and collaborative team player. Right to work in the UK In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment. We have assessed this role and do not consider that we would be able to sponsor a successful candidate under the Skilled Worker route as the role does not meet the relevant Home Office criteria; the successful candidate therefore must be able to demonstrate their own right to work during the recruitment process without GANT sponsorship. Benefits • Clothing Allowance 50% discount including sale items, 25% in outlets Salary exchange pension scheme BUPA Health Cash Plan Life insurance (Death in Service) Holidays 25 days plus Bank Holidays (Pro-rated for Part timers) Extra Day off for your Birthday 2 paid days off to do voluntary work Enhanced Maternity Pay Enhanced Paternity Pay Bonus scheme My Gant Rewards Programme, which gives you fantastic savings with cashback and discounts with hundreds of retailers and services Individual awards for customer service praise or job well done In store promotion prizes Annual pay review Company paid sick pay Employee Assistance Programme Further Education Programme Continuous Learning and Development * Refer a Friend Scheme To Apply If you feel you are a suitable candidate and would like to work for GANT, please proceed through the following link to be redirected to our website to complete your application. https://career.gant.com/en/annonce/4378523-ar-accountant-credit-controller-uk

Luxury Customer Care Consultant Charlton, South East London £27,000 per annum Hybrid Working (after training) Love fashion? Passionate about delivering a premium customer experience? We're hiring on behalf of a prestigious international multi-brand retailer, and this is your chance to join a fast-paced, luxury customer care team supporting both online and in-store experiences. The Role As a Luxury Customer Care Consultant, you'll be at the heart of the customer journey-delivering exceptional service while driving sales and brand experience. You will: Deliver a high-end, personalised customer experience Process orders and returns accurately within SLAs Provide expert product advice and styling support Identify opportunities to upsell and maximise sales Work closely with internal teams to resolve customer queries Manage your workload in a busy, target-driven environmentWhat We're Looking For Previous customer service experience (retail or contact centre ideal) A genuine passion for fashion and trends Confident communicator with a positive, engaging style Strong problem-solving skills Ability to work under pressure and meet KPIs A team player with a proactive mindsetWhat's in It for You £27,000 salary Ongoing role with permanent opportunities Weekly pay Hybrid working (60% office / 40% home after training) Modern offices in Charlton Full training + career progression Benefits including 24/7 GP access, retail & gym discountsHours & Shifts 37.5 hours per week 5 out of 7 days Shifts between 8:30am - 9:30pm Mainly PM shifts (1pm - 9:30pm) 1 in 3 weekends requiredReady to apply? If you're passionate about fashion and love delivering standout customer experiences, we want to hear from you! Apply now or message us directly to find out more S07 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies

Assistant Manager | Central London Are you ready to step into the fast-paced world of fashion? We're on the hunt for an enthusiastic, driven Assistant Manager to join a fashion store where you can focus on service and amazing visuals. This is your chance to be part of a brand renowned for its style, quality, and exceptional customer experience. In this role, you'll take charge of the store's commercial and visual element, leading a passionate team to deliver world-class service, exceed sales targets, and create an unforgettable shopping experience. If you're a natural leader with a flair for fashion, this is the opportunity to make your mark in a thriving, high-energy environment. Lead a High-Performance Team: Motivate, inspire, and empower your team to deliver an outstanding customer journey. Drive Sales & Achieve Success: Smash targets, track KPIs, and implement strategies to ensure your store is always ahead of the curve. Influence the Customer Experience: From stock management to visual merchandising, you'll shape the shopping experience that keeps customers coming back. Career Growth: With endless opportunities for progression, this role is your launchpad to an exciting career in fashion retail. Key Responsibilities: Inspire & Lead: Foster a positive, vibrant, and high-energy atmosphere for both customers and staff. Boost Sales: Lead by example to hit and exceed sales targets while driving the overall store performance. Master Store Operations: Oversee everything from stock management to merchandising, ensuring every detail reflects the brand's luxury image. Champion Customer Service: Ensure your team delivers exceptional service at every touchpoint, creating loyal, happy customers. Analyze & Improve: Use data to stay on top of KPIs and sales performance, driving continuous improvements across the business. What We're Looking For: Retail Leadership Experience: Ideally from a fashion or accessories background, with a proven ability to manage teams and exceed targets. Sales-Driven & Results-Focused: You know how to drive performance, manage budgets, and hit financial goals. Passion for People: You're a natural leader who thrives in motivating and developing a team, with a focus on exceptional customer service. Ambitious & Energetic: You're eager to take your career to the next level and be part of a growing, dynamic brand. What We Offer: Competitive Salary: Up to £34,000 plus fantastic benefits. Career Development: Opportunities for growth and progression within a global, fashion-forward brand. A Fun & Inspiring Work Environment: Join a brand that values creativity, energy, and a passion for fashion.Ready to take the reins and lead a top-tier fashion team in one of the most iconic locations in Central London? If you're passionate, ambitious, and ready to make an impact, we want to hear from you! Apply Now with your updated CV and start your next exciting adventure in fashion retail! BH35957

Store Manager | Experience Store | Up to £60,000 + Bonus & Commission At Zachary Daniels, we're partnering with a retailer that believes unforgettable customer experiences are what truly drive success. This isn't just a Store Manager role. It's an opportunity to lead a team that turns every customer visit into a personalised, enjoyable, and memorable journey - from the moment they walk through the door to long after they leave. Our client is passionate about creating a store environment where customers feel welcomed, understood, and expertly guided. They are looking for a Store Manager who shares that passion and can inspire a team to deliver service that customers talk about, return for, and recommend to others. The Role: Leading the Customer Journey Leading the customer journey at all times Be at the heart of the in-store experience. Able to shape how customers feel, how your team engages, and how the entire sales journey unfolds Every customer receives a warm, personal welcome Your team listens first, sells second, and builds genuine rapport Follow up with an effective aftercare program The sales process feels consultative, helpful, and never pressured Customers leave feeling confident, valued, and delighted with their experience Your store becomes known locally for outstanding service and expertiseYou won't just manage performance - you'll coach your team to create moments that matter for customers. What You'll Bring as our new Store Manager You'll come from an assisted sales environment such as furniture, telecoms, fashion, homeware, or automotive, where customer interaction is at the centre of every sale. You'll understand that great results come from: Building trust with customers Be a Store Manager with a history with a luxury or premium retailer that is known for service Creating a positive, energetic store atmosphere Developing a team that genuinely cares about customer outcomes Leading by example on the shop floor Turning service excellence into commercial success You'll love being present, visible, and involved in the customer journey every day.Why This Store Manager Role is Different Here, success isn't just measured in sales - it's measured in customer satisfaction, loyalty, and experience. And when you deliver that, you're rewarded exceptionally well. What You'll Receive as our new Store Manager Basic salary between £50-60,000 DOE Realistic earnings increased with bonus and commission Genuine career progression with a growing brand A supportive, positive in-store culture Strong employee support and benefits The opportunity to build a store team known for exceptional serviceThis is the perfect role for a Store Manager who believes the best retail results come from delivering the best customer experiences. If you're ready to lead a team that puts customers at the centre of everything - we'd love to hear from you. BBBH36198

General Store Manager | Experience Store | Up to £70,000 + Bonus & Commission At Zachary Daniels, we're partnering with a retailer that believes unforgettable customer experiences are what truly drive success. This isn't just a General Store Manager role. It's an opportunity to lead a team that turns every customer visit into a personalised, enjoyable, and memorable journey - from the moment they walk through the door to long after they leave. Our client is passionate about creating a store environment where customers feel welcomed, understood, and expertly guided. They are looking for a Store Manager who shares that passion and can inspire a team to deliver service that customers talk about, return for, and recommend to others. The Role: Leading the Customer Journey Leading the customer journey at all times Be at the heart of the in-store experience. Able to shape how customers feel, how your team engages, and how the entire sales journey unfolds Every customer receives a warm, personal welcome Your team listens first, sells second, and builds genuine rapport Follow up with an effective aftercare program The sales process feels consultative, helpful, and never pressured Customers leave feeling confident, valued, and delighted with their experience Your store becomes known locally for outstanding service and expertiseYou won't just manage performance - you'll coach your team to create moments that matter for customers. What You'll Bring as our new General Store Manager You'll come from an assisted sales environment such as furniture, telecoms, fashion, homeware, or automotive, where customer interaction is at the centre of every sale. You'll understand that great results come from: Building trust with customers Be a Store Manager with a history with a luxury or premium retailer that is known for service Creating a positive, energetic store atmosphere Developing a team that genuinely cares about customer outcomes Leading by example on the shop floor Turning service excellence into commercial success You'll love being present, visible, and involved in the customer journey every day.Why This General Store Manager Role is Different Here, success isn't just measured in sales - it's measured in customer satisfaction, loyalty, and experience. And when you deliver that, you're rewarded exceptionally well. What You'll Receive as our new General Store Manager Basic salary between £60-70,000 DOE Realistic earnings increased with bonus and commission Genuine career progression with a growing brand A supportive, positive in-store culture Strong employee support and benefits The opportunity to build a store team known for exceptional serviceThis is the perfect role for a General Store Manager who believes the best retail results come from delivering the best customer experiences. If you're ready to lead a team that puts customers at the centre of everything - we'd love to hear from you. BBBH36198

Job Title: Customer Experience Manager Location: London Head Office Contract Type: Permanent Working Pattern: Full Time Are you passionate about providing exceptional customer service? Do you thrive in a dynamic retail environment where every interaction matters? If so, we invite you to join our vibrant team as a Customer Experience Manager! At this organisation, they pride ourselves on thier unwavering commitment to quality and service. As a leader in the retail industry, they are dedicated to crafting remarkable experiences for thier customers around the globe. This role is pivotal in enhancing client relationships and ensuring a seamless experience across all touchpoints. The Role In this hands-on position, you will be the heart of the Customer Service function. You'll take full ownership of customer communications across eCommerce and related channels. Your expertise will ensure that every interaction reflects the brand values and craftsmanship. Key Responsibilities: Deliver exceptional customer service to a global clientele across email, phone, and digital platforms. Manage all customer inquiries, orders, aftersales support, and issue resolutions with professionalism and care. Provide confident product knowledge and styling guidance to support sales and boost client confidence. Build and maintain long-term client relationships, ensuring a considered experience from start to finish. Serve as a trusted contact throughout the eCommerce conversion funnel, facilitating informed decision-making. Ensure all communications resonate with our brand values and commitment to excellence. Collaborate with eCommerce, Retail, and other teams to create a unified customer experience. Proactively manage ongoing inquiries and orders, tracking them effectively. Share insights on customer service performance in weekly meetings and prepare structured monthly reports. Lay the groundwork for future growth of the Customer Service department, establishing processes and best practices. As the department expands, assist in recruiting and training a dedicated customer service team.Qualifications: Proven experience in premium or luxury retail and eCommerce customer service. Comfortable working autonomously, with a high level of ownership and accountability. Previous experience managing a customer service team, with a vision for scaling the function. Confident in delivering highly personalised service to VIP clients. Background in luxury personal shopping or VIP sales is a plus! Exceptionally organised, detail-focused, and calm under pressure. A natural communicator with excellent written and verbal skills, sensitive to brand tone. Professional, personable, and service-driven, with a genuine passion for fashion and craftsmanship.Preferred Skills: Attention to detail and strong time management skills. Proactive and solution-focused mindset. Experience in garment, textiles, or tailoring is advantageous. Proficient in MS Office applications (Word & Excel). Familiarity with Shopify is a bonus! A positive, collaborative approach to working within a team.If you're ready to elevate customer experiences and be part of a prestigious brand, we want to hear from you! Join us on this exciting journey and help shape the future of our customer service. Apply today! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Account Manager – Fashion (Italian Speaking) London | Womenswear & Menswear Full Time / Perm Hybrid We are recruiting for an experienced Account Manager to join a leading global fashion supplier, supporting key premium international retail accounts across womenswear and menswear. This Account Manager opportunity is ideal for someone with a strong background in fashion supply, sourcing, or product development who enjoys working in a fast-paced, commercial environment. The successful Account Manager will manage the full product lifecycle from concept through to delivery while building strong client relationships and driving account growth. Key Responsibilities: • Manage and develop key customer accounts across womenswear and menswear • Develop trend-led, premium product ranges in line with customer requirements • Handle costing, negotiations, and budget management • Drive product innovation and identify commercial opportunities • Work closely with design, development, and sourcing teams • Maintain excellent client communication and service levels • Support product development from concept through to final approval • Travel as required for client and supplier meetings Requirements: • Fluent Italian (written and spoken) – essential • Previous experience as an Account Manager within fashion supply/sourcing • Strong commercial awareness and negotiation skills • Excellent organisation and communication skills • Ability to manage multiple projects in a fast-paced environment • Positive, proactive, and solutions-focused approach This is an excellent opportunity for an experienced Account Manager to join a highly respected international business offering long-term growth and development. Apply now for this exciting Account Manager opportunity

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Ambassador to join the team located in London on a permanent basis. About the Role: This role provides a professional, engaging and interactive first point of contact for the building occupants with any operational queries/issues they may have. The role also provides an interface between clients and vendors, providing focus on key areas to ensure that a five star standard is maintained at all times, whilst ensuring that issues are proactively identified and addressed by all vendors that service the floor before the clients become aware of them. This position will: Develop and maintain client facing relationship. Proactively support and deliver a collaborative and cooperative environment across all vendors and all floors throughout Plumtree Court. Ensure bespoke service delivery of all Front of House facilities services throughout the campus. Act as the interface between all vendor operatives who provide an on-floor service for our customer, ensuring a seamless service delivery. Perform duties to maintain the GS /GWS standards whilst delivering a high level of personal client engagement. Continuously monitor and audit all designated client areas, including office floor and non-bookable meeting rooms, ensuring they are 'fit for business'. Key Accountabilities & Deliverables: Issue prevention and resolution: Carry out inspections of designated areas (TBC frequency and exact areas), record and proactively report issues and defects to the facilities helpdesk Maintain ownership and proactively manage all issues in conjunction with the wider FM team Understand service delivery SLAs and monitor to ensure requests are being completed in a timely manner Ensure all work orders are responded to quickly and efficiently within agreed SLAs Promptly resolve all daily client requests, guiding clients with helpdesk tickets logged and managing expectations on completion timelines, to include monitoring and progress reports with personal feedback to individual clients and GWS management (managing client expectations), Vendor management/one team approach: Be at the forefront of the customer relationship; provide a positive, professional and seamless link between the various supply partners/vendors supporting Plumtree Court Ensure that all Vendors provide and maintain the required service levels at all times, providing guidance and support as required Develop and facilitate working relationships with other onsite vendors, ensuring their service delivery and follow up receive primary focus in Front of House areas and critical systems Ownership of assigned floor to include leading daily team huddle at start of shift, briefing all on-floor service lines and vendors with events, key visits, issues, BOH activities etc Key divisional admin engagement/on-floor presence: Maintain regular contact with on-floor client contacts and building occupants, developing business relationships and monitoring customer perception and satisfaction to feed back to WPM Continually review and improve customer service to feed back to Senior Workplace Ambassador - through a feedback system (TBC) Develop working relationship with vendor to promote Workplace Ambassador service via Front of House noticeboard (entry to floors, pantries, restaurant TV screen) with contact details Health and Safety: Ensure all staff maintains safe working practices through implementation of company and client Health & Safety Standards On-floor support for BCP and emergency situations Give floor inductions (to include health and safety) for new starters, working closely with HCM/floor admins when on-boarding Report hazards and safety observations through CBRE myHSE system in a timely fashion Work closely with health and safety vendor to conduct regular inspections High profile areas: Provide a physical and personal presence in all building areas where scheduled external and internal client events are taking place, ensuring event areas are meticulously maintained Focus on Executive Office (details to be defined) Assist with visitor management, including coordinating key client visits end to end, meeting and escorting where appropriate Check local Vending Areas to ensure adequate visitor cups are available - liaise with Vending Team Client spaces: Ensure that all areas are 'fit for business', both functionally and aesthetically As appropriate, reserve bookable spaces for divisions in flexi-desking environment (details TBC) Facilitate usage of non-bookable rooms, including inspections to ensuring that the room is 'fit for business', ready for the next client (liaise with other vendors to ensure room is fit for purpose) Manage community activities (e.g. kitchen table, divisional updates, training sessions, community whiteboard, socials) through ensuring Kitchen Table Area is kept clean and tidy at all times - liaising with the Cleaning Team / support events around the Kitchen Table Area Education/Experience: Strong Customer Service background with previous experience in 4 / 5-star Hospitality services industry desirable FM experience (minimum 1 year experience) Health and Safety Knowledge (IOSH/ NEBOSH preferred) Skills: Ability to interact successfully at all levels of seniority within GS/the firm. Excellent communication skills Smart and well always presented. Initiative-taking, positive energy with a can-do attitude and friendly demeanor Flexible, collaborative, and good organizer. Proficiency to follow up on multiple issues/queries simultaneously. Good Health and Safety knowledge Possesses a good command of the English language. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment. #GWSEMEA

CS 31728 Mechanical Technician (Field Service) South West / South East Based from: Devon / Dorset / Hampshire / Surrey / Oxfordshire / London & Home Counties £33,000 - £36,000 + vehicle + overtime Alecto Recruitment is looking to hear from Field Service Engineers/Technicians and Mechanical Engineers interested in working for a leading UK distributor of fuel equipment which provides their services to the MOD, government and the oil & gas sector. Based from home, you will carry out routine maintenance on boiler fuelling equipment and control systems. Due to the nature of the company customer base, you will be required to have the following clearances:- SC (Security Clearance), DV (Developed Vetting), DBS (Disclosure and Barring Service) clearance and a Clean Criminal Record. A full clean driving licence is also required due to the travel aspect of the position. Duties To provide regular feedback of information within their customer base including all potential business opportunities to the Team Manager and Sales team. Undergo audits and site inspections as required by Team Manager or General Manager to improve standards at all times. Manage the health and safety issues related to themselves and those required by the customers sites, sub- contractors you are working with. Perform routine maintenance on industrial boiler fuelling equipment and associated control systems - test fuel in tanks - report and address any system issues in a timely fashion. To ensure strict confidentiality is observed, when dealing with client information. Willing to undertake any other work in any other areas or activities of the business as required. Liaison with Team Manager & customers who require service, technical support, proposal of possible new opportunities for further work. Update at least on a weekly basis the schedule for themselves, holidays, sickness time and send to the Team Manager on a weekly basis. Ensure all relevant paperwork is returned to the office, including work sheets and reports within a timely manner. Engineer Profile Armed Forces background preferred though not essential. Essential: Clean Driving Licence. SC, DV, DBS clearance (or able to achieve this) and Clean Criminal record due nature of client and customers area of Work. Desirable: +3 years of experience in a mechanical engineering environment, experience with hazardous areas, fuel installations and tank inspections maintenance. N.V.Q Level 3 Engineering Maintenance Installation. Mechanical Engineering Modern Apprenticeship. C&G Mechanical Engineering or equivalent. Commercial electrical installation and testing qualifications (NVQ Level 3 or industry equivalent). Double & Single skin Pipework fitting, valves, tank Gauging knowledge. OFTEC 600A - Tank installation and Maintenance. Confined space. Working at Height. Optional: Higher National Certificate (HNC) in Mechanical Engineering. CompEx 11 Mechanical in Hazardous Areas.To apply for this role please send your CV to (url removed) or call (phone number removed) ext 202. INDW

Store Manager Location: Broadgate, London Salary: Competitive Vacancy Type: Permanent, Full Time About GANT GANT stands as an emblem of American Sportswear, symbolizing timeless style and innovation across 70+ global markets. As a company, we blend heritage with contemporary flair, crafting apparel for the bold, the curious, and the imaginative. Our brand represents more than fashion; it's a tradition of excellence and authenticity. As an employer, we foster a culture of continuous learning and creativity, inviting high performers to join our diverse team of innovators. At GANT, we're not just shaping the future of fashion; we're redefining what it means to dress with purpose and passion. About the role • Act as a role model to strengthen Gant's customer service guidelines to the team and ensure top-class service. Achieve sales targets and related KPI's and meet goals for the store. Recruit, train and develop team members, ensuring individuals have a clear understanding of Gant's goals and objectives. Lead and motivate the team each day Ensure constant team development through our learning platform, Gant Academy. Ensure the store's visual presentations and merchandising meets company standards. Ensure everyone on the team is up-to-date with brand guidelines initiatives, the product assortment and features, and sustainability targets. Drive store operations, such as the store environment and staff administration, and make sure retail policies and procedures are in line with company standards. You will report to the Head of Retail. Profile • Genuine interest in people - both as customers and as colleagues. Driven by sales and performance (2-3 years working with KPIs). At least 3 years in management roles in retail apparel industry with experience of; Coaching and developing teams; Planning and time management to drive daily operations; Sales and customer service; Recruitment and selection processes; 1-2 years in Outlet / Full price stores. Positive attitude and an ability to enjoy a fast-paced environment. Passion for fashion and lifestyle concepts. Strong communication skills, fluent in English and preferably more languages. Good Microsoft Office package skills. Positive attitude and an ability to enjoy a fast-paced environment. Passion for fashion and lifestyle concepts. Strong communication skills, fluent in English and preferably more languages. Good Microsoft Office package skills. Right to work in the UK In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment. We have assessed this role and do not consider that we would be able to sponsor a successful candidate under the Skilled Worker route as the role does not meet the relevant Home Office criteria; the successful candidate therefore must be able to demonstrate their own right to work during the recruitment process without GANT sponsorship. Store Manager Benefits • Clothing Allowance 50% discount including sale items, 25% in outlets Pension Life insurance (Death in Service) Childcare vouchers Holidays 25 days plus Bank Holidays (Pro-rated for Part timers) Extra Day off for your Birthday 2 paid days off to do voluntary work Enhanced Maternity Pay Enhanced Paternity Pay Bonus scheme My Gant Rewards Programme, which gives you fantastic savings with cashback and discounts with hundreds of retailers and services Individual awards for customer service praise or job well done In store promotion prizes Annual pay review Company paid sick pay Employee Assistance Programme Further Education Programme Continuous Learning and Development * Refer a Friend Scheme To Apply If you feel you are a suitable candidate and would like to work for GANT, please proceed through the following link to be redirected to our website to complete your application. https://career.gant.com/en/annonce/4303017-store-manager-broadgate-london-london

Supervisor | Fashion & Accessories | Central London | £24,000 - £26,000 + Bonus Are you an experienced retail Supervisor who thrives in expressive, design-led environments? Do you enjoy being hands-on, leading from the front, and creating a space where individuality and creativity are celebrated? We're looking for a supervisor to join a standout flagship boutique for a well-established lifestyle brand with a strong presence and loyal following. This is an opportunity to be part of a business that champions self-expression and creates a truly inclusive, empowering retail experience. With a culture rooted in positivity, creativity, and respect, this store offers a welcoming environment for both customers and team members alike. About the Role As Supervisor, you'll play a key role in supporting the overall running of a newly expanded flagship store. Working closely with the Store Manager and Assistant Manager, you'll help drive daily performance while ensuring a seamless, engaging, and judgement-free customer journey. The product offering blends fashion with niche and personal lifestyle items, so you'll be confident and comfortable operating in this space, representing the brand with authenticity, professionalism, and energy. You'll take pride in being a visible leader on the shop floor, helping to shape the store's reputation as a must-visit destination for alternative fashion and lifestyle retail in London. Key Responsibilities Support the management team in leading and inspiring the store team Deliver a consistently high standard of inclusive, personalised customer service Take ownership of the shop floor, driving engagement and sales Assist in the smooth running of daily store operations Build lasting customer relationships and encourage repeat business Support stock control, deliveries, and inventory accuracy Uphold exceptional visual merchandising standards Assist with online orders and back-of-house administration Ensure the store environment is safe, welcoming, and well presented Support in-store events and community-focused initiatives Contribute to local marketing and social media presence What We're Looking For Previous experience in a supervisor or senior retail position A confident and open-minded communicator, comfortable within an adult lifestyle environment A passion for delivering inclusive and memorable customer experiences A proactive, hands-on approach with strong attention to detail A natural flair for visual presentation and store standards A collaborative team player who enjoys a fast-paced retail setting BH35801

The Outbound Logistics Lead will oversee the efficient and timely delivery of shipments to our clients eComm customers, ensuring high standards of service and compliance. Client Details Our client is a leading fashion business. Description The Outbound Logistics Lead plays a key role in efficiently managing shipments/parcels throughout our client's European network. Based in London and working alongside the outbound logistics team, key responsibilities will include: Facilitating the movement of domestic, cross-border and international shipments between our clients Distribution Centre(s) and multiple delivery channels. Working directly with transportation vendors to ensure timely and efficient deliveries to consumers. Working closely with the digital operations team by actively communicating delivery disruptions and sharing delivery performance data. Partner with project/digital teams to build testing scenarios for launches into further markets, ensuring effective communication to the business and external partners. Set up, maintaining and continuously improving tracking tools to ensure cross functional teams have visibility of parcels in transit and are informed in a timely manner on possible delays. Partnering with the global technology teams and participating in further development of systems and tools used to optimise and improve the returns and delivery experience. Investigating shortages and damages, submitting claims, following up with carriers and monitoring receipt of refunds. In partnership with the London-based finance team you will own and analyse rates and service options from carriers to best support business requirements. Leading various forecasting and capacity analysis with the objective of efficiently streamlining the outbound shipping process. Profile The successful Outbound Logistics Lead must be willing to commit to a 12 month temporary assignment and commute to London 3-4 days per week. Reporting into the head of outbound logistics you will need to demonstrate the following experience: Experienced in managing international outbound logistics. Ideally within a fast-paced, fast-growing FMCG environment. Experience of working with external transportation carriers/partners is required. A clear understanding of logistics procedures and documentation requirements (including import and export regulations). Strong attention to detail, with excellent analytical and problem-solving skills. You must be able to multitask and manage time in a constructive and efficient manner. Strong customer service and communication skills are key. Job Offer The successful Outbound Logistics Lead will be rewarded with a competitive day rate on an initial 12 month assignment. This is a hybrid working role, with the expectation of being in the office 3-4 days per week