35 Best customer service role Jobs in Blackburn (May 2024)

To manage a caseload efficiently and effectively. You will be maintaining an independent caseload from inception to settlement or issuing. Responsibilities will involve handling a varied case load of pre-litigation NIHL work. Some supervision may also be required, however you will be overseen by the departmental Solicitors. This role would suit an experienced Paralegal or Legal Executive who is looking to propel their career, however applications from varied experienced personnel is also encouraged as the firm offers training facilities to assist with career progression. Duties and Responsibilities Proactively working to settle claims on favourable terms for the client within M&S Law's operational policy and the relevant guidelines. Liaising with relevant parties and experts associated with the claim. Providing excellent customer service and ensuring cases are rotated and actioned within the guidelines whilst maintaining WIP. Liaising with the overall department about case strategy and progression. Previous experience in dealing with NIHL claims is essential, however all applications will be considered. Key Skills Passionate about customer service and care. Work well within a fast paced and close knit team environment. Good computer literacy and keyboard skills. Team working. Excellent communication skills. Ability to organise and prioritise your workload. Target / goal driven. Other Hours: 40 hours per week, Mon - Friday Job Types: Full-time, Permanent Salary: up £25,000.00 per year Training contract opportunities Job Types: Full-time, Permanent

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FoxRithm

Industrial Disease Fee Earner

We are looking for an experienced Fee Earner in the Industrial Disease area of law To manage a caseload efficiently and effectively. You will be maintaining an independent caseload from inception to settlement or issuing. Responsibilities will involve handling a varied case load of pre-litigation Industrial Disease work. This role would suit an experienced Paralegal/Fee earner or Legal Executive who is looking to propel their career, however applications from varied experienced personnel is also encouraged as the firm offers training facilities to assist with career progression. Duties and Responsibilities Proactively working to settle claims on favourable terms for the client within the operational policy and the relevant guidelines. Liaising with relevant parties and experts associated with the claim. Providing excellent customer service and ensuring cases are rotated and actioned within the guidelines whilst maintaining WIP. Liaising with the overall department about case strategy and progression. Previous experience in dealing with NIHL/Industrial Disease claims is essential. Key Skills Passionate about customer service and care. Work well within a fast paced and close knit team environment. Good computer literacy and keyboard skills. Team working. Excellent communication skills. Ability to organise and prioritise your workload. Target / goal driven. Experience with MOJ portal and Proclaim is desirable. Managing a caseload

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