Customer Service Advisor
hace 16 días
Sturmer
Pay: £13.00 per hour Job Description: Quattro Resourcing have openings for a confident Customer Service Associate on an immediate basis for a full-time role based in Haverhill, Suffolk. Although we are looking for someone with previous experience in a similar role, full-training will be provided if required. Position: Customer Service Advisor Location: Haverhill, Suffolk Schedule: Monday to Friday. 0900 to 1730hrs, Saturday (rota basis), 10am to 2pm Weekends, Bank Holidays & Overtime: Weekends & Bank Holidays not required. Salary: Starting at £13.00 per hour (negotiable depending on experience) Daily duties: * Have the ability to consistently answer and direct phone calls in a polite and professional manner. * Deal with customer tickets via internal systems and act on these accordingly. * Greet visitors and direct them to the appropriate person or department * Perform general clerical duties, including photocopying, faxing, mailing and data entry. * Maintain electronic and hard copy filing systems * Assist in the preparation of regularly scheduled reports * Enter data into spreadsheets and maintain databases * Manage inventory of office supplies and place orders when necessary * Coordinate and schedule appointments and meetings * Provide administrative support to ensure efficient operation of the office Requirements: * Excellent phone etiquette and communication skills * Strong organisational skills with the ability to multitask * Proficient in computerised systems * Previous experience in an administrative or office role is essential * Attention to detail and accuracy in data entry tasks * Ability to type accurately and efficiently * Self-motivated * Willingness to learn & progress This is a temp to perm position