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- Native King's Wardrobe
Front of House Team Member13 days ago£13.15–£13.68 hourlyFull-timeLondonJoin the team at Native Kings Wardrobe! As a team member you will be expected to give great customer service, and be knowledgeable of a Hotel day to day operation. • Experience in both Hotels and Restaurants will be highly valued., • Good command of the English language., • Excellent presentation., • Able to work in fast paced environments., • Great personality and customer service.
Easy apply - Top Advice Limited
Customer Service Manager14 days ago£14–£20 hourlyFull-timeGants Hill, IlfordLocation: London, United Kingdom Company: Top Advice Ltd Salary: £30,000 – £35,000 per year (depending on experience) Job Type: Full-time, In-Person Expected Start Date: 14 November 2025 About Us Top Advice Ltd is a well-established consultancy firm based in London, offering a wide range of services including accountancy, HR, business management support, and regulated business-related training and qualifications. We work with a diverse client base across the UK and beyond, helping individuals and businesses thrive with tailored professional support. Job Summary We are seeking a skilled and empathetic Customer Service Manager to lead our client-facing operations. The successful candidate will be responsible for overseeing daily customer interactions, ensuring a high-quality service experience, resolving queries efficiently, and managing a growing support team. This is a leadership role requiring operational focus and a strong passion for customer satisfaction. Duties and Responsibilities • Client Support & Team Management, • Lead the customer service team and ensure clients receive quick, helpful support, • Handle complex or escalated client issues in a calm and professional way, • Oversee all communication channels like phone, email, and face-to-face, • Process Improvement & Staff Training, • Create and improve customer service processes to make them more efficient, • Train and guide team members to provide excellent service, • Suggest improvements based on client feedback and team performance, • Quality Monitoring & Reporting, • Track important service metrics like response time and customer satisfaction, • Share regular reports with management to highlight trends and progress, • Make sure the team uses feedback to improve service quality, • Teamwork & Coordination, • Work closely with other departments (HR, Admin, Accounts) to resolve client issues, • Keep records of client interactions updated in the CRM system, • Make sure communication and follow-up with clients are accurate and timely Essential Skills and Qualifications: • Minimum of 3 years’ experience in a customer service or client-facing managerial role, • Strong leadership, conflict resolution, and team management skills, • Excellent verbal and written communication skills, • Ability to work under pressure and manage multiple priorities, • Proficiency with CRM systems, Microsoft Office, and basic reporting tools Desirable: • Background in business consultancy, accountancy, or HR services, • Familiarity with regulated training or education services, • Experience in managing professional clients and B2B communication What We Offer • Competitive salary: £30,000 – £35,000 (based on experience), • 28 days paid annual leave (including public holidays), • Pension scheme enrollment, • Opportunities for professional development and leadership growth, • A supportive and collaborative work culture Location 📍 Work Address: 10–17 Sevenways Parade, Gants Hill, London, IG2 6JX Application Information 🗓 Application Deadline: 30 September 2025 🗓 Expected Start Date: 14 November 2025 📩 Apply now by sending your CV and cover letter
Easy apply - Swiftacc Limited
Accounts Manager23 days ago£25000–£35000 yearlyFull-timeBarkingWe are looking for the individual who is expert in the following. Prepare financial statements for small Limited Companies under FRS102a & FRS105, including a full working paper file for manager and partner review Prepare both corporation and personal tax computations Preparing and submitting VAT returns General bookkeeping duties Address ad hoc HMRC and client queries Support other members of staff as required
Immediate start!Easy apply - Avalanche Advertising
Entry Level Sales1 month ago£23500–£37500 yearlyFull-timeLondonAbout the Role Are you ready to kickstart your career in sales and make a real difference? We’re seeking enthusiastic and driven individuals to join our fundraising team as Entry-Level Sales Representatives. In this role, you’ll learn the foundations of sales while helping to support important causes through donor engagement and outreach. Key Responsibilities - Engage with potential donors, businesses, and sponsors to generate financial support. - Build and nurture relationships with supporters through phone calls, in-person meetings, and online communication. - Deliver persuasive fundraising messages with confidence and professionalism. - Work towards team and individual fundraising goals .• Learn to research market trends and identify new opportunities to grow support .• Collaborate with marketing and events teams to enhance outreach efforts. - Keep track of conversations, pledges, and donations using CRM systems. What We’re Looking For - A strong interest in sales, fundraising, or customer-facing roles (experience is a plus, but not required). - Great communication skills and the confidence to speak with people from all backgrounds. - Motivated, goal-oriented, and eager to learn. - Ability to work both independently and as part of a supportive team. - Passion for making a positive impact through meaningful work .• Previous experience in retail, hospitality, or volunteering is a bonus. Why Join Us? - Commission-based pay with performance-driven incentives. - Full training and mentorship provided—no sales experience needed! - Opportunity to grow within a supportive, purpose-driven organisation. - Be part of a team that’s passionate about helping communities and creating change.If you’re energetic, people-oriented, and ready to grow your career in sales— Apply now and start making a difference!
No experienceEasy apply - The Scan Clinic
Customer Service and Administration Assistant1 month ago£10–£13 hourlyPart-timeGants Hill, RedbridgeThe Scan Clinic is a healthcare provider with a number of clinics in London and surrounding areas. The Scan Clinic is a well known brand that puts customers at the heart of its business. We are looking for individuals with a passion for healthcare and customer services
Easy apply - Grizzlys Canning Town
General customer assistant2 months agoFull-timeLondonTwo work permit available until 05/07/2025, intrested? please apply quick.
Easy apply - Quant.ai
Agentic AI Consultant2 months ago£30000–£35000 yearlyFull-timeLondonLocation - Oval, South London (Onsite) Type - Full-Time Start Day - Immediate Salary - £30,000 - £35,000 (top end reserved for outstanding candidates) Headquarters - New York, NY, USA About Quant.ai Quant.ai is building the world’s most advanced Agentic AI – transforming customer service, outbound engagement, and internal decision-making for global enterprises. Our technology helps clients reduce inbound volume, improve response times, and deliver futuristic digital experiences powered by human-like AI. We’re now opening a new office in Oval, South London, and we're looking for our first wave of AI-enhanced customer service reps to help us scale. The existing team in London is small but mighty – 5 people aged 24-27 – and we’re building a collaborative, fast-moving culture where you’ll grow quickly. Our global team (75+) is led by Chetan Dube, former founder & CEO of Amelia The Role As a Customer Service Representative working in tandem with our Agentic AI, you’ll step in when the AI is unable to fully resolve a customer query on behalf of one of our enterprise clients. You’ll not only provide a human touch to resolve the customer’s issue – but also investigate what went wrong, working alongside engineers and product teams to improve the AI’s performance. This is an ideal role for someone in customer support looking to break into the world of AI and tech. No real prior experience is required – we’re just looking for someone with the right attitude. Full training provided. What You’ll Do • Take over live chats, calls, or tickets escalated by our Agentic AI for one of our clients (e.g., in banking, energy, insurance, or telco), • Calm and resolve customer frustrations when the AI couldn’t resolve their problem, • Troubleshoot why the AI failed (e.g., gaps in logic, language understanding, integrations), • Conduct light QA and error analysis across transcripts and system logs, • Collaborate with product managers and engineers to improve AI flows, • Participate in project management cycles for continuous iteration and model training, • Learn the ins and outs of agentic systems, prompt design, and conversational logic, • Help shape a brand new category of support – Human-AI collaboration What We're Looking For 1. 1+ years experience in customer service (live chat, phone, or email-based) is great – but not required, 2. Excellent written and verbal communication, 3. Ability to empathize with frustrated customers and stay calm under pressure, 4. Strong problem-solving mindset and curiosity – especially around how things work, 5. Comfortable working with technical teams (no coding required – training provided), 6. Highly organized, proactive, and detail-oriented, 7. Eagerness to learn AI technologies, tools, and workflows Nice to Have (But Not Required) Why This Role Matters This is not a traditional customer service role. You’ll be the human failsafe for some of the world’s most advanced enterprise AI systems – and the bridge between customers and technology. Your feedback will shape how millions of future interactions are handled.
Immediate start!No experienceEasy apply - Avalanche Advertising
Brand Ambassador2 months ago£23500–£37500 yearlyFull-timeLondonBrand Ambassador About the Role Are you ready to kickstart your career in sales and make a real difference? We’re seeking enthusiastic and driven individuals to join our fundraising team as a Brand Ambassador. In this role, you’ll learn the foundations of sales while helping to support important causes through donor engagement and outreach. Key Responsibilities - Engage with potential donors, businesses, and sponsors to generate financial support. - Build and nurture relationships with supporters through phone calls, in-person meetings, and online communication. - Deliver persuasive fundraising messages with confidence and professionalism. - Work towards team and individual fundraising goals. - Learn to research market trends and identify new opportunities to grow support. - Collaborate with marketing and events teams to enhance outreach efforts. - Keep track of conversations, pledges, and donations using CRM systems. What We’re Looking For - A strong interest in sales, fundraising, or customer-facing roles (experience is a plus, but not required). - Great communication skills and the confidence to speak with people from all backgrounds. - Motivated, goal-oriented, and eager to learn. - Ability to work both independently and as part of a supportive team. - Passion for making a positive impact through meaningful work. - Previous experience in retail, hospitality, or volunteering is a bonus. Why Join Us? - Commission-based pay with performance-driven incentives. - Full training and mentorship provided—no sales experience needed! - Opportunity to grow within a supportive, purpose-driven organization. - Be part of a team that’s passionate about helping communities and creating change.If you’re energetic, people-oriented, and ready to grow your career in sales— Apply now and start making a difference!
No experienceEasy apply - S E DRY CLEANING
Customer service/packing2 months agoFull-timeLondonCustomer service for a busy dry cleaning shop role will include taking customers details checking garments and tagging, sorting and packing customers clothes
Immediate start!No experienceEasy apply
