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How do we architect frontline service design to be AI-ready as frontline tooling evolves, deliver best-in-class customer experience, and remain cost-efficient?. Wolt and Roo operate under the DoorDash umbrella, and Customer Support sits at the intersection of brand experience, unit economics and lon

Healix Health is seeking an experienced Head of Customer Experience to lead customer excellence initiatives across the business, driving service quality, advocacy and continuous improvement. You'll oversee Quality Assurance, Training, Complaints and CI, using insights and performance data to shape t

Define and evolve British Airways' customer service strategy and service framework, creating a consistent approach to service across the end-to-end customer journey. Translate customer experience, service design and service excellence principles into practical standards, tools and guidance that can

Encouraging digital self-service adoption using customer devices and in-branch technology. Identifying opportunities to improve how we support customers and enhance service delivery. Experience supporting customers with financial products or services.

You'll provide a best in class customer service experience to all Export customers by demonstrating and driving a high performance culture managing a portfolio of global customer accounts. Process all customer export orders promptly, accurately and efficiently, keeping customers informed of expected

Helping customers build confidence in using digital banking services, including mobile and online platforms. Encouraging digital self-service adoption using customer devices and in-branch technology. Experience supporting customers with financial products or services.

Key Responsibilities Handle customer enquiries via phone and email professionally Process customer orders accurately using internal systems Maintain up-to-date customer records and account details Resolve customer issues and escalate where necessary Support planning and scheduling to meet customer r

TSB | Customer Service Consultant | Grade B | Branch Banking | Preston | 12 month FTC. Encouraging digital self-service adoption using customer devices and in-branch technology. Helping customers build confidence in using digital banking services, including mobile and online platforms.

Customer Service Assistant , your responsibilities will include: Welcoming and assisting customers within the arcade Delivering excellent customer service in a friendly and professional manner Listening to customer concerns and resolving issues efficiently Helping to maintain a safe, clean, and welc

Experience in Customer Service Knowledge of freight forwarding is a plus Knowledge of country specific rules and regulations relating to the Importation and Exportation of pharmaceutical products. Processing of consignment orders from clients via email, telephone and via Quicks online booking portal

Customer Service Agent Location: Exeter Head Office - Full Time Hours: 40 hours Monday-Friday + Saturday shift rota Benefits: 22 days holiday, increasing to 27 plus bank holidays Free onsite parking Free onsite gym Company pension scheme Employee discount scheme Funded Summer and Christmas events Cy

This is an excellent opportunity for individuals with experience in sales, customer service, retail, or hospitality, as well as those looking to build a long-term career within a customer-facing sales environment. From day one, you'll receive access to experienced sales professionals and upskilling

Key Responsibilities Processing customer and supplier orders Handling customer queries and delivery issues Managing the orders inbox Checking orders against invoices and delivery paperwork Liaising with suppliers and the warehouse to ensure orders are fulfilled Creating purchase orders and warehouse

Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Ad

GBP hourly Must-have requirements for Customer Service Admin: Office based Customer Service Admin experience Basic computer skills Role for Customer Service Admin: Act as the first point of contact for customers Provide excellent service and resolve inquiries in a timely manner * Maintain hi

What's on offer - Weekly pay every Friday Opportunity to secure a permanent contract Annual bonus opportunities Working for a well established, global organisation What you'll be doing - Responding to customer queries over the telephone and via email Providing an excellent level of service to all cu

The Role: Selling manufacturer products to customers over the phone Taking on existing customers, then doing new business development Office-based, in a small team offering ongoing training Monday to Friday, 8am - 5pm The Person: Customer service, office-based, or sales background Looking for a sale

Customer Service ? Are you able to pick up technical information with ease? Do you like the sound of working with mechanical engine spare parts and customers on a daily basis? This technically orientated. You will provide excellent levels of customer service via the telephone, answering incoming cal

Continuous Improvement: Identify opportunities for process improvements within the project management and customer service functions. Liaising with Customers: Act as the primary point of contact for customers ordering modular buildings. The Customer Service Project Manager is a pivotal role sitting

Our ideal Customer Services Assistant will: Have an enthusiastic can-do attitude Display passion for delivering excellent customer service Be an excellent team player Arrive equipped with a desire to succeed in your role Thrive working under pressure Demonstrate outstanding timekeeping and reliabili

Your day to day will be a bit like this: Having good conversations with our members and prospective members to understand their needs and how our products and services can support them Delivering excellent customer service, addressing enquiries, finding solutions and maintaining a high level of cust

Responsibilities : Providing professional and efficient customer sales and service in all duties Making reservations and handling enquiries via: voice, email, chat and other web response solutions, in order to fulfil customer requirements First contact resolution of customers and clients queries, re

Your main responsibility will be to assist the Hire Desk department with managing enquiries on the hire desk and converting them into hire business whilst developing your knowledge of hire processes, MGF equipment, transport planning, customer service and commercial awareness through on-the-job lear

You will work closely with Team Managers and Customer Service Representatives to improve customer conversations, coaching capability, quality performance and customer outcomes within their contact centre. IR35/via umbrella) We are seeking an experienced Trainer to support the development of customer

Customer Service Advisor Temp to Perm - Guildford - £28,000 We're recruiting on behalf of a well-established and growing organisation looking for a Customer Service Advisor to join their friendly and supportive team in Guildford. This is a varied role where you'll be the key point of contact for cu

Throughout the Assessment Day, you'll be required to complete a number of tasks, including a Customer Service group exercise, a Customer Communication Exercise and an individual script reading. Delivering essential infrastructure services for life, while being safety first, and client and customer c

What you'll do Respond to customer enquiries via telephone, email, and web chat Deliver a professional and positive customer experience on every interaction Log all customer contacts accurately using the appropriate call logging software Resolve customer issues where possible at first point of conta

Our ideal Customer Services Assistant will: Have an enthusiastic can-do attitude Display passion for delivering excellent customer service Be an excellent team player Arrive equipped with a desire to succeed in your role Thrive working under pressure Demonstrate outstanding timekeeping and reliabili

Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales advisors and Customer Service advisors will: Approach new and pote

This varied role, will see you responsible for assisting the Customer Service Manager, you will process both sales and purchase orders, prepare quotations, take payments, assist customers with queries, manage the company inbox and other general adhoc administrative tasks. Keywords: Customer Service,

As a Customer Service Advisor, youll be the person customers turn to for clear answers, practical solutions and reassurance, taking ownership of queries across phone and digital channels. What were looking for in a Customer Service Advisor Previous experience supporting customers is essential. If yo

They welcome applicants from all backgrounds, especially those with experience in sales, marketing, field sales, event assistant, retail, call centre, bartender, hospitality, marketing assistant, warehouse, shop assistant, care assistant, customer service advisor, and any other customer relations or

Our ideal Customer Services Assistant will: Have an enthusiastic can-do attitude Display passion for delivering excellent customer service Be an excellent team player Arrive equipped with a desire to succeed in your role Thrive working under pressure Demonstrate outstanding timekeeping and reliabili

You will play a key part in maintaining excellent service levels by efficiently managing customer contact, arranging service appointments, and ensuring every customer receives a first-class experience. Identify customer needs and provide information on available services or offers to enhance the cus

What You'll Bring Previous experience in a customer service or customer-facing role. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9. This isn't your typical customer service role.

If you have good customer service and admin skills then we'd like to speak with you!!. Do you have experience within customer service and administration? Would you like to work in a fast paced environment? If so this role is for you!. We need for you to have excellent customer service skills as you'

The Role: As a Customer Service Representative, you will play a crucial role in ensuring a positive and seamless experience for our customers throughout their car rental journey. Skills, Experience, and Qualifications Required Excellent customer service and communication skills. We have become one o

As a Customer Service Advisors, you will be responsible for providing exceptional service by building strong relationships with customers, understanding their needs, and maintaining clear communication. You'll work closely with internal teams to ensure queries are resolved efficiently, customers rec

Are you an experienced Bi-Lingual Customer Service Advisor(English & German Speaking) able to handle all customer interactions in a professional and friendly manner? We are recruiting for this roleto join a globally known company at their Liverpool City Centre office. Covering a large scope of servi

Advancing People Multilingual - Recruitment Specialists are now recruiting for a Dutch Speaking Customer Service Advisor / Account Coordinator for their client based in Kettering, Northamptonshire As a Dutch Speaking Account Coordinator / Customer Service Advisor it will be your responsibility to wo

Key Responsibilities: Welcome and support customers, providing a professional and friendly service Understand customer needs and introduce relevant products and services Build strong customer relationships and identify referral opportunities Handle customer information and documentation accurately a

Handling queries with confidence whether its about our products, services, or anything else customers need. What youll be doing: Providing a service so good that our customers tell their friends and family about us. Staying up to date on all our products and services so youre always ready to share y

As a Graduate Customer Service Coordinator, you'll play a key role in: Responding to customer enquiries by telephone and email. The opportunity to develop valuable customer service and commercial skills. Your work will directly contribute to creating a positive customer experience and helping the wi

Customs & Customer Service Administrator. This role will require a professional individual who is highly organised, customer focused, with great attention to detail. Answering customer queries via telephone & email.