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  • Shift Engineer
    Shift Engineer
    1 day ago
    £28000–£32000 yearly
    Full-time
    London

    Salary range from £28,000 - £32,000 per annum, based on experience. Holiday -- 28-day holiday, enhanced after 5 years of service. But there's more... • Free meals on duty., • Uniform offered and dry cleaned., • Food and beverage discounts., • Christmas gifts and employee parties., • Introduce a friend scheme., • Cycle 2 work scheme., • UK attraction discounts @ Merlin Entertainments., • Taste card., • Life assurance scheme., • Wage stream., • Employee assistance programme., • Arora star employee recognition., • Long service recognition award. About us... Nestled on the Greenwich Peninsula, attached to the O2, InterContinental London - The O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 493 bedrooms, a diverse dining selection, spa facilities, state-of-the-art conference and meeting rooms, including the UK's largest pillar-free ballroom. A bit about what you will do... Shift Engineers in our team provide effective repair and preventative maintenance to ensure our hotel, grounds and facilities are kept in excellent condition. • Maintain the building and grounds to the highest standard, without compromising the guest experience., • Complete day-to-day maintenance requests., • Ensure that all fixtures and fittings are maintained in perfect working condition and any defects are corrected promptly., • Complete regular machinery testing and maintenance on the hotel machines and equipment., • Responding to maintenance emergency calls from all departments. More about you... • Strong organizational skills and attention to detail., • Good at multi-tasking and being able to respond to changes in job priorities at short notice., • Flexible approach, remaining calm under pressure and working hard to avoid disrupting our guests., • You value being part of a team and supporting your colleagues., • Most of all, you will have an approachable, positive, and proactive manner., • Plumbing, carpentry, and electrical skills are a real advantage, • 5-star hotel experience in a similar role a plus. Grow with us... We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.

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  • 1st / 2nd Line Support Engineer – MSP (Hybrid, Immediate Start)
    1st / 2nd Line Support Engineer – MSP (Hybrid, Immediate Start)
    9 days ago
    £30000–£35000 yearly
    Full-time
    London

    We’re looking for an experienced 1st / 2nd Line Support Engineer to join a busy Managed Service Provider (MSP). This is a client-facing IT support role providing technical assistance across multiple customer environments. What You’ll Do: • Provide 1st and 2nd line support for multiple clients via tickets, phone, and email, • Troubleshoot Windows OS, end-user devices, hardware, and software issues, • Manage Microsoft 365 accounts, licences, and permissions, • Support Microsoft 365 services including Teams, Exchange, and SharePoint, • Assist with user onboarding/offboarding and Active Directory administration, • Diagnose basic networking issues (DNS, DHCP, TCP/IP), • Escalate complex problems to 3rd line support, • Maintain clear ticket notes and technical documentation, • Communicate technical issues effectively to non-technical users Skills & Experience: • Minimum 3 years’ experience in a 1st / 2nd line support role within an MSP environment, • Strong experience with Microsoft 365 / Office 365, • Solid knowledge of Windows OS and Active Directory, • Basic networking knowledge (DNS, DHCP, TCP/IP), • Experience working in a SLA-driven, client-facing environment, • Excellent communication, problem-solving, and multitasking skills, • Exposure to Microsoft Copilot (AI) in Microsoft 365 Why Join Us: • Hybrid working: 3 days office / 2 days home, • Fast-paced, varied MSP environment, • Immediate start, • No sponsorship – must have the right to work in the UK, • Apply today to take the next step in your IT support career!, • Job Type: Full-time Benefits: • Company pension, • Private dental insurance, • Private medical insurance, • Sick pay, • Work from home Work Location: Hybrid remote in London EC4N

    Immediate start!
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