London
Job Overview:
Our Team Members are essential to the smooth operation of Pittagoras. They ensure their sections run efficiently according to company standards and provide outstanding service to our customers, creating a memorable experience every time.
Role Purpose:
Team Members contribute to the overall success of the store by maintaining high standards in food preparation and service, supporting their colleagues, and ensuring a positive customer experience.
Key Responsibilities:
Attendance: Maintain timely attendance according to the scheduled hours.
Uniform and Hygiene: Always wear a full, smart, clean uniform while on shift and use protective clothing as required.
Section Monitoring: Oversee the standards of their sections and report any issues to the shift leader.
Compliance: Follow all Pittagoras systems and processes, including Food and Hygiene standards, Health & Safety, and opening and closing procedures.
Training: Support the training of new team members.
Scope:
Financial: Contribute to cost management by minimizing food wastage.
Non-Financial:** **Ensure high customer satisfaction and quality food standards.
Values:
Authentic: Deliver authentic Greek food experiences.
Informal: Provide excellent customer service in a friendly manner.
Forward Thinking: Plan and work efficiently, adapting to rush orders and maintaining par levels.
Honest: Support management and team members, fostering a strong team ethic.
Energetic: Approach tasks with enthusiasm and contribute to a positive work environment.
Key Relationships:
Internal: Branch Manager, other team members.
External: Customers, suppliers, delivery drivers.
Education, Qualifications
Essential: - Basic kitchen experience. - Reasonable command of the English language. Desirable: - Food and safety level 2 certification. - Health and hygiene certification/understanding of COSH. Competency/Behavioural Indicators: - Team player with flexibility for various tasks. - Professional attitude aligned with company values. - Can-do attitude and courteous approach to customers and team. - Passion for cooking and customer service. - Excellent communication skills and strong customer service ethic. - Flexibility in working hours and location. People Management Responsibility: Team Member (individual contributor).
By joining Pittagoras, you become part of a dynamic team with opportunities for personal and professional growth. We look forward to receiving your application and potentially welcoming you to our team!
