To provide a warm, friendly and efficient food and beverage service to our guests, ensuring exceptional service standards are delivered and maintained at all times in line with our guest expectations.
Key responsabilities
· Assist in creating a warm and welcoming environment for our guests
· Ensure that guests are seated and assisted promptly
· Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is delivered to guests at all times
· Familiarise yourself with the duties and as much information about the food and beverage offering available in order to answer any questions guests may have
· Take food and beverage orders and ensure that orders are communicated promptly and accurately
· Ensure an efficient and safe delivery of all food and beverage orders in line with guest and hotel’s expectations ensuring an exceptional level of service is maintained at all times
· Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner
Key requirements for the role
· Experience of working in a similar role (preferably in a high end busy environment within the hotel, leisure or hospitality industry would be a distinct advantage)
· Basic Food Hygiene Certificate (desirable)
· High standard of personal presentation
· Excellent communication and interpersonal skills with a confident and outgoing personality and an ability to interact with people at all levels
· Ability to take initiative and resolve queries in a practical and positive manner
· Passion for delivering exceptional guest service
· Courteous and pleasant attitude towards guests and colleagues
· Ability to work as part of a team
· Good attention to detail
· Ability to work under pressure and juggle competing priorities in a busy, fast paced and challenging environment with minimum supervision
· Positive and flexible approach to work (weekend and evening work will be required)
· Confident and outgoing personality
336-337 Strand, WC2R 1HA, London
Restaurants, Rooftop dining and Bars • 51-250 Employees
Hiring on JOB TODAY since December, 2024
A creative and ambitious team building one-of-a-kind hotels, restaurants and bars in Europe's most interesting neighborhoods.
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