Offres front desk manager à Royaume-Uni

Senior Quant Developer (Python) - Equities StatArb - London - Up to £500k+ TC Custom-built, high-performance Python DAG framework powering everything from research to live execution. Same codebase, same infrastructure, zero friction between backtesting and production P&L. A global systematic investment manager ($6bn+ AUM) is expanding their Equities StatArb platform. Live since 2021, trading 24/6 globally. Unified graph-based framework (DAG) across research, production, analytics, risk, and P&L. Deep Numpy/Numba work, processing vast historical datasets and real-time tick data. You'll contribute to shared tooling that researchers actually rely on. You'll sit between researchers and the live trading desk, designing and owning critical pieces: portfolio construction, execution optimisation, transaction cost analysis. Direct line of sight to P&L. Brand new City offices. Open floor plan, non-siloed. 60% of staff have 6+ years tenure. Technology is front-line, not a cost centre—real scope for mobility between desks, strategies, and business lines. What you'll need: • 5+ years as a Quant Dev in a systematic hedge fund (StatArb/equities experience ideal), • Deep Python expertise (Numpy/Numba), • Strong grasp of statistical methods, numerical optimisation, and equity market microstructure, • Experience with Unix internals and graph-based data processing frameworks What you'll be doing: • Building and supporting complex StatArb strategies across large-scale data processing, modelling, portfolio construction, and execution, • Contributing to the design of the DAG framework used across the entire stack, • Working closely with researchers to build tooling, shared libraries, and frameworks that they actually rely on, • Taking ownership of system components in a fast-paced, agile setup Compensation is genuinely uncapped, this could go north of £500k TC for the right person. No fixed budget, just a question of fit and impact. We encourage you to apply even if you don't tick every box, proven academics, willingness to learn, and genuine intellectual curiosity count for a lot here. Note: if you haven't received a reply within 3 days, your application was unfortunately not accepted. Senior Quant Developer (Python) - Equities StatArb - London - Up to £500k+ TC

This Concierge position is working in a prestigious, high‑end development consisting of 40 luxury apartments, an office unit, and a café. As the Day Concierge, you will play a pivotal front‑facing role in maintaining the building’s reputation for excellence. You will be responsible for creating a warm, professional, and welcoming environment for all residents, visitors, and contractors, while ensuring the smooth day‑to‑day operation of the front‑of‑house service. A commitment to exceptional service, strong attention to detail, and the ability to leave a lasting positive impression are essential. Reporting to: Building Manager and Property Manager Hours of work: Rotational shift patterns 4 days on and 4 days off from 7:00 am to 7:00 pm Holiday allowance: 24 days pro rata (excluding Bank and Public Holidays) paid holiday in any one complete holiday year. • Bonus structure, • Supportive and collaborative environment Role and Responsibilities • Maintain Exceptional Presentation Standards Ensure the reception and concierge areas are consistently clean, organised, and presentable. This includes proactively addressing any issues that detract from the appearance or smooth operation of the front desk. • Demonstrate Professionalism and Personal Presentation Uphold a courteous, approachable, and professional demeanor at all times. A clean, well‑kept uniform and polished appearance are essential to representing the standards of Merano Residence. • Execute Managerial Instructions Follow all reasonable directions provided by the Building Manager and Property Manager, supporting the delivery of a well‑run and compliant building. • Build Strong Professional Relationships Act as the first point of contact for residents, contractors, and guests. Foster positive relationships, handle enquiries efficiently, and ensure every interaction reflects the quality of service expected at a luxury development. • Manage Key Handling and Logging Procedures Oversee secure handling of resident and contractor keys, ensuring logs are accurately maintained in line with established procedures. • Conduct Daily Site Walk‑Throughs Carry out routine building inspections to identify maintenance concerns, ensure health & safety standards are upheld, report any hazards, and escalate issues promptly. • Support Smooth Building Operations Assist with deliveries, contractor access, resident enquiries, and other operational tasks to help maintain the building’s high standards. Required Skills and Experience • Front‑of‑House Experience Previous experience in a concierge, reception, hospitality, or luxury service environment with a strong track record of delivering outstanding customer service. • Excellent Communication Skills Confident, clear, and professional communication, both verbal and written, with the ability to engage effectively with residents, colleagues, and external stakeholders. • Ability to Work Independently and Collaboratively Self‑motivated, dependable, and able to manage responsibilities autonomously while also contributing positively within a team environment. • Strong Time Management and Problem‑Solving Ability Capable of prioritising tasks, handling unexpected situations calmly, and resolving issues efficiently while maintaining a high standard of service.

Role Summary Join one of the fastest-growing teams in the agency and take ownership of high-impact programmatic campaigns across a diverse client portfolio. As a Programmatic Account Manager, you’ll lead end-to-end campaign delivery across video, display, audio, YouTube, Connected TV and digital OOH, working closely with client teams and senior stakeholders to drive performance and innovation. This is a genuinely client-facing role with real responsibility from day one - combining hands-on platform expertise, strategic thinking and team leadership within a culture built around Freedom, trust and collaboration. About the7stars the7stars is unlike any other agency. The distinction started the day we launched in 2005 when we named ourselves after a pub, but more importantly when we made a promise that we were going to do things differently. And this commitment has stuck with us. It guides how we work, how we think and how we treat one another and can be expressed in a single word. Freedom. Our Freedom philosophy lives across our entire business from people, product and planning. It means we plan & buy media how we want, develop careers how we want, take holiday when we need it, invent tools when we need them, give people a platform to speak up, question and express themselves freely – but more importantly it has allowed us to create an amazing place to work. We have a unique working environment and open structure which encourages personal development through client contact, teamwork, training, exposure to all media and internal teams – and a “sky’s the limit” approach to your growth within the agency. In 2024 we achieved our 13th year in a row as a Sunday Times Best Places to Work and in 2023 were awarded Campaign’s number one media agency to work for accolade for the second year running. the7stars is 300 passionate media people that are able to focus purely on creating great work for our clients. If thinking freely and with integrity is your bag, then the7stars is an agency you should meet. The Role Across the7stars, we have specialist teams in all channels, and we have recently brought together the programmatic and direct buying teams into one omni-channel team to remain future facing and drive collaboration. We are looking for a Programmatic AM to join one of the fastest growing teams within the agency. We are looking for an ambitious & enthusiastic programmatic specialist with a track record of account management responsibilities. The ideal person will fit with the culture of the7stars, be a team player, friendly, positive & self-disciplined. The successful candidate will join our growing team in a client facing role that is responsible for the planning, activation, optimisation and reporting of activity across various DSP platforms including DV360, Trade Desk, Yahoo, Quantcast and Amazon. You will have ownership of client relationships from a programmatic perspective, and the opportunity to support the senior management with various projects. This is a unique opportunity to work with exciting brands across a variety of channels including digital OOH, YouTube, Connected TV, Audio, Video and Display. To be a future-facing Activation team that truly plans in a holistic way means that we need to supercharge the agency. This is a fantastic opportunity for the right candidate, and we are looking for driven motivated individuals to be part of this new exciting team. What you’ll be doing • Be a leader in the team and across the agency in terms of how best to apply programmatic buying strategies. Set the standard across tactical execution, planning, reconciliation and all end-to-end process managed by the team., • Be responsible for managing some of the biggest clients in the agency on all things Programmatic, attending initial client briefings and providing feedback early on the planning process., • Line manage and mentor junior traders in the team, responsible for their career progression and training., • End to end programmatic account management from planning, set up, optimisation and reporting., • Deliver best in class and market leading programmatic media plans across multiple channels., • Drive innovation – we want to win awards for our clients so be creative., • Work closely with Client teams to ensure all plans are adhering to business objectives, the comms platform and key KPIs., • Assist with the management and delivery of audit guarantees across PRF Clients., • Drive the development of media owner relationships to ensure we are seeking out opportunities that are new to market within the programmatic sector., • Stay up to date with new trends and push innovation with your clients, contributing to wider digital testing roadmaps., • Confidently present analysis, updates and strategic recommendations in face-to-face meetings and calls., • Execute and deliver best in class PCAs across the agency., • Demonstrate diligence, attention to detail and adherence to the campaign QA process. Required Skills • Prior experience in a programmatic planning and/or buying role (agency or trading desk), with a proven ability to deliver successful large-scale Programmatic Campaigns., • Hands-on experience working in various DSPs (ideally DV360 & The Trade Desk), activating across video, YouTube & display., • Up to date knowledge of the ad tech landscape., • Strong critical thinking and problem-solving skills., • Strong interest and knowledge in the Programmatic landscape., • Strong knowledge and hands-on experience of technology platforms and integration., • Great communicator, confident in front of clients with the ability to understand their wider business & challenges., • Ability to anticipate issues and be proactive in producing solutions with measurable outcomes., • Excellent numerical and analytical skills., • Solid understanding of all media channels. Apply if you want to • Join the largest independent, free thinking, fast moving media agency in the UK., • Have the freedom to grow your career at pace., • Be surrounded by a diverse team of talented thinkers who love the work they do., • Have the freedom to design a flexible approach to your working life., • Be challenged to learn and grow every day., • Join a business that gives 5% of its profits back into the community., • Be part of a culture that encourages creativity, entrepreneurialism and most importantly of all… fun. Benefits • Uncounted holiday, • Discretionary performance related summer profit share & Christmas bonus, • Flexible & hybrid working with a focus on togetherness (4 days per week in the office), • Personalised training plan & access to coaching, • Wellbeing days, • Flexible pension plan through Royal London (8% employer contribution under £35k), • Optional private medical insurance (Vitality) & cash back plan (Medicash), • Employee Assistance Programme, • Work from anywhere up to 2 weeks each year, • Paid for gym membership with a choice of 5 gyms, • Enhanced family friendly policies, • Personal finance advice & support, • Life Assurance & Critical Illness cover, • Profit share scheme (after 3 years’ service), • Electric Vehicle scheme, • Nursery Partnership, • Tech & Cycle to Work scheme, • Season ticket loans & expensed Railcard, • New Business Bonus eligible in your first years as a the7stars employee

The Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive anticipation to every guest’s needs and expectations. The Front Desk Manager must possess outstanding hospitality, communication, leadership and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Front Desk Manager is held fully accountable for the leadership required to foster a quality and personalized guest experience within the team. This individual will take full ownership of Front Desk Team regarding all results, financial, development, training and analytical aspects including the accountability of escalated guest interaction, the guest sentiment following the interaction and the orderliness, emergency preparedness and efficacy of the Front Desk Operations, back and front of house. Qualifications: • SHIPBOARD Employment type., • Must at least have more than 4 yrs of experience in a Front Desk Managerial position or a General Manager position in a boutique hotel or in a 4–5-star hotel experience., • Experience in handling 100+ guests in a 4–5-star hotel., • Experience in handling and supervising 30+ Team Members in Guest Services Department., • Must be willing to work under pressure, • Ability to speak additional languages such as Spanish, Italian, Portuguese, French or German preferred (Conversational Proficiency). Essential Duties & Responsibilities: • All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required., • Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and Guest Relations for all interactions and calls providing impeccable, personalized quality of service to internal and external guests and crew alike, • Executes the Ability to Resolve Issues vision in accordance with the current Standards of Excellence, holds accountability over all team development and performance opportunity, fosters healthy financial figures and guest satisfaction results., • Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysis, • Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools, • Due diligence, care and attention to detail in all interactions and operations with an elevated focus on precision during financial transactions and cash float operations, • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening

Senior Product Manager | Metals Trading Firm | £130,000 + Bonus + Benefits | Hybrid London Senior Product Manager required for a leading metals trading organisation, operating across physical and derivatives markets with a strong global footprint. This is a key hire within a growing technology function, supporting front-office trading, risk, and commercial teams across a complex and fast-moving trading environment. You will play a pivotal role in shaping and delivering strategic digital products aligned to metals trading workflows, with a particular focus on trade lifecycle, pricing, risk, and data platforms. The Role This Senior Product Manager position offers the opportunity to define product strategy, establish best practices, and drive alignment across technology, trading, and commercial stakeholders. Working closely with the CTO, Engineering Leads, Traders, and senior business stakeholders, you will operate with significant ownership and influence across a high-impact product landscape. The organisation is currently undergoing key transformation initiatives, including: • Enhancing metals trading platforms across front-to-back office workflows, • Building out data and analytics capabilities to support pricing, risk, and trading decisions, • Modernising core systems and architecture, including integration with ETRM platforms, • Delivering new digital capabilities to improve trade capture, lifecycle management, and reporting Key Responsibilities As Senior Product Manager, you will take ownership of the end-to-end product lifecycle, including: • Defining and executing product strategy and roadmap aligned to trading and commercial objectives, • Partnering closely with front-office metals traders to understand workflows and pain points, • Driving delivery across Agile engineering teams, ensuring high-quality and scalable solutions, • Prioritising initiatives based on commercial impact and trading value, • Embedding data-driven decision making across product development, • Ensuring strong stakeholder alignment across technology, risk, and business functions Package 💰 Up to £130,000 + Bonus + Benefits 📍 London (Hybrid – 3 days onsite) 🚂 Nearest stations: Liverpool Street, Bank, St Paul’s Experience Required • Proven experience as a Senior Product Manager within a metals trading environment, • Strong domain knowledge across metals markets (LME, physicals, derivatives, or structured products), • Experience working with trading systems / ETRM / CTRM platforms, • Strong understanding of front-to-back trade lifecycle (trade capture, risk, PnL, settlements), • Experience operating within fast-paced, transformation-driven trading environments, • Deep understanding of Agile product delivery and software development lifecycle Key Skills • Product Strategy & Roadmap Ownership – Track record of delivering product vision aligned to trading and commercial outcomes, • Front Office Engagement – Ability to work closely with traders and desk heads, translating requirements into scalable solutions, • Stakeholder Management & Influence – Confident engaging with senior leadership across trading, risk, and technology, • Data-Driven Decision Making – Strong analytical mindset, leveraging trading data and market insights, • Agile Delivery Expertise – Hands-on experience working with engineering teams to deliver complex trading systems, • Commercial Awareness – Strong understanding of market dynamics within metals trading environments If you are interested in this Senior Product Manager opportunity, please apply with an updated CV and contact details for immediate consideration. Alternatively, please email Senior Product Manager | Metals Trading | £130,000 + Bonus + Benefits | Hybrid London

Night Manager will be responsible for:. Directly communicates with the Front of House Manager regarding all points concerning the Front Desk and Guest Services department at night. Night Manager to conduct daily briefings with all Front Office staff to be sure that all are aware of hotel movement.

Housing Manager — Neighbourhood Services London Borough of Hammersmith & Fulham · West London Location: Area Housing Office, Hammersmith & Fulham — full-time on-site presence required Contract: Temporary – 3 months initially, then rolling Hours: 36 per week, Monday to Friday Pay Rate: £276.22 per day (Umbrella PAYE) Team: Neighbourhood Services — managing Housing Officers and Housing Assistants Hammersmith & Fulham is one of London's best-run boroughs, and Neighbourhood Services is at the heart of what makes it work. This is a hands-on leadership role where you'll manage a team of Housing Officers and Assistants, drive performance across a busy patch, and make a real difference to residents' quality of life — day in, day out. This isn't a desk job. You'll be on-site, visible, and leading from the front. What you'll be responsible for Leading and managing a team of Housing Officers and Housing Assistants to deliver a high-quality neighbourhood service Driving performance against key targets — tenancy checks, estate inspections, void turnaround, ASB case management and resident satisfaction Overseeing a proactive programme of quarterly estate inspections alongside repairs and estate services teams Taking final responsibility for complex tenancy management cases — including instructing Legal Services and representing the service at County Court M...

Jackson Hogg is supporting a well-established manufacturing business in Melsonby with the appointment of a Team Leader. This is a hands-on leadership role suited to a strong electrical assembler who naturally leads from the front. Around 60% of your time will be spent actively involved in electro-mechanical assembly, with the remaining 40% focused on coordinating workflow, supporting the team and ensuring production targets are achieved safely and efficiently. This is not a desk-based supervisor position. We’re looking for someone who enjoys being on the shop floor, setting standards and driving performance through example. The Role Working closely with the Production Manager, you will: * Carry out hands-on electro-mechanical assembly work * Support and coordinate a small team of assembly operators * Allocate daily tasks in line with the production plan * Oversee Traffic Controller builds, testing and basic quality checks * Support safety, quality and delivery performance * Assist with troubleshooting and resolving production issues * Contribute to Lean and continuous improvement activities * Act as the key communication link between operators and management About You * Minimum 3 years’ experience in an electrical or electro-mechanical assembly environment * Experience as a Lead Operator, Senior...

The Night Manager needs a strong background in a hotel night-time front-of-house role, with a passion for creating memorable moments, attention to detail, and personalised guest service. Directly communicates with the Front of House Manager regarding all points concerning the Front Desk and Guest Se

Engineering Manager Rotherham Days (Mon-Fri) The Role Shillito Group are recruiting for an Engineering Manager for a major manufacturing client in Rotherham. This role leads the Cold End Engineering function - the part of the process where product is inspected, handled, conveyed and prepared for dispatch. You'll run the department. You'll lead from the front. You'll set the standard. What You'll Be Doing Leading, coaching and developing a team of engineering technicians Owning Health & Safety, driving standards daily Managing breakdowns and keeping production moving Planning work through CMMS and ensuring completion Managing budgets, labour and resource Delivering toolbox talks and developing capability Providing technical support to engineers across shifts Managing contractors, permits and risk assessments Driving improvements, projects and PPM optimisation Stepping in for senior leadership when required Ideal Background: Strong manufacturing / FMCG maintenance background Apprentice trained electrical engineer HNC/HND or equivalent Proven experience leading engineering teams Comfortable owning performance, budget and delivery A problem-solver who takes action Desirable: Experience with inspection equipment, conveyors, palletisation or automation Lean / SMED experience ILM Level 5 or similar The Person Leads from the front Takes ownership Makes decisions Drives standards Delivers under pressure No shortcuts Why This Role? You'll own a critical part of the operation You'll shape the team and standards You'll make a visible impact This is for someone who wants to run a department properly, not sit behind a desk. At Adept Resourcing - Commercial & Engineering, we specialise in connecting companies with top talent that drives innovation, growth and success. With our industry expertise, extensive network and personalised approach, we're here to help you. TPBN1_UKTJ

Planned Maintenance Lead Location: Bridgwater Salary: £51,000 - £53,000 Shift: Monday - Friday (Days) About the Role This is a permanent hands-on Planned Maintenance Lead role within a well-established and industry leading manufacturing site. You'll take ownership of how planned maintenance is delivered across the plant - making sure work is properly planned, carried out to a high standard and genuinely improving reliability. This isn't a role sat behind a desk. You'll be out on the shop floor, supporting the team, raising standards and leading by example. Working closely with the Engineering Manager and shift engineers, you'll play a key role in moving the site towards a more proactive maintenance approach. What You'll Be Doing • Owning and developing the site PPM system (CMMS) * Planning and scheduling maintenance across production equipment * Ensuring PPM work is completed properly and consistently * Supporting engineers on breakdowns and technical issues when required * Driving root cause analysis and implementing long-term fixes * Improving asset reliability, uptime and overall maintenance standards * Working closely with production to minimise disruption * Supporting continuous improvement and maintenance best practice * Managing maintenance records, documentation and spares planning What They're Looking For • Multi-skilled maintenance engineer with a strong hands-on background * Electrical bias preferred, but not essential * Experience within manufacturing or production environments * Confident fault finding on 3-phase systems, control panels, drives, relays and associated equipment * Experience working with PLC-controlled machinery * Strong understanding of PPM systems and structured maintenance * Mechanical capability including bearings, gearboxes, conveyors, hydraulics and pneumatics * Proactive mindset with the ability to take ownership and lead from the front Site & Equipment • Automated manufacturing and production equipment * Conveyors, motors and drive systems * Electrical systems including control panels, inverters and relays * Pneumatic and hydraulic systems * PLC-controlled machinery and automated lines Why Apply? • Days-based role with no call-out * Opportunity to take ownership of maintenance standards on site * Growing business with continued investment in equipment and processes * Strong engineering team and supportive leadership Interested? If you're a hands-on engineer who takes pride in doing things properly and wants to step into a role where you can genuinely influence standards and reliability, get in touch for a confidential chat. TPBN1_UKTJ

Job Description National Field Services Manager Nelson Permanent, full-time Competitive salary, Bonus + Company Car plus benefits The National Field Services Manager is to support the businesses plans by ensuring that Detectronic provides a reliable, repeatable and customer centric service to its customers from installation of the first product through to the ongoing provision of maintenance activities and data services. The National Field Service Manager will report directly to the Service Delivery Director will have a proven track record of delivering complex and geographically widespread projects ranging from 1000's of installs to bespoke solutions for our customer base. The Service Delivery lead will inspire great performance and build a high performing team with a focus on quality, innovation and efficiency. The current Field Services Team has grown to over 100 employees and includes 2, 3 and 1 person crew as well as Project Engineers who supervise and manage the project. The role will also be responsible for managing our contract partners who help to deliver our major projects. The Current portfolio of works cover most of the UK, so some travel should be expected. More about the role: • Overall responsibility for all Service Delivery activities including installations of Detectronics portfolio of Monitoring equipment, Including Level, flow and Water Quality., • Manage a team of Project Engineers and Field Service Managers to inspire our front-line staff to delivery best in class service to our clients, • Refine and develop Standard Operating Procedures for all activities involved in Field Services, • Be responsible for the Field Services Budget and aim to delivery below budget by increasing efficiencies and productivity, • Drive quality as a priority on all projects and contracts with a right first-time ethos., • Be curious - use Innovation and procedural improvements to drive performance and efficiencies., • Develop our people to be the best they can be, creating a culture of learning, coaching and empowerment., • Inspire and motivate best in class delivery from installation, maintenance and data quality., • Promotes a culture focused on the health, safety, wellbeing, diversity and inclusion of all employees within their function and deliver associated outcomes., • Work closely with the Service Delivery Lead and PMO to ensure consistent and effective results for our clients, • Manage contractor work force, • The role will cover all of our contracts, • A good knowledge of services pertaining to Adler & Allan group wide offering., • Tenacity, durability and able to demonstrate resilience with a positive attitude to change., • Excellent communication and interpersonal skills., • Good financial acumen., • PC based IT skills - Word, Excel, Project and PowerPoint, • Proven track record of delivery and achievement., • Strong planning and presentation skills., • Proven ability to manage and influence a skilled multidisciplinary team, • High level of organisational skills, • Possession of a clean UK driving licence and Right to Work in the UK, • Engineering competency, • Knowledge of the water sector, • Experience in managing field and desk-based operatives and leadership teams in matrix organisations., • Ability to create bespoke solutions based on customer needs from the suite of Adler & Allan solutions and services., • A Criminal Record Check will be required due to the environments in which the postholder will operate., • IOSH Managing Safely, • SMSTS, • Prince 2, • NEBOSH - General Certificate, • Enhanced maternity, paternity and adoption pay and leave, • Company pension, • Life assurance scheme (x4 salary), • Medicare Cash Plan (includes cash payments towards dental, medical, therapeutic treatments) with the option to add up to 4 dependants, • Refer a friend scheme, • Employee assistance programme (access to GP appointments and mental health support), • Competitive annual leave plus bank holidays, • Training and career progression opportunitiesAdler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know. JBRP1_UKTJ

Assist the Night Operations Manager in managing all night departments including Front Desk, Security, Housekeeping, Night Porters and Drivers. Overview The Assistant Night Operations Manager is responsible for the overall operation, safety, and guest experience of the hotel/resort during the night s

A leading construction firm located in Sutton is seeking a Front of House Manager to oversee customer service operations and ensure a welcoming environment for clients and stakeholders. The role involves managing front desk activities and collaborating with sales teams to enhance client satisfaction

A prominent Hotel in London is seeking a Duty Manager to lead front-of-house operations ensuring exceptional guest experiences.

All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required.

General Manager Cumbria Luxury Hotel We are recruiting a General Manager to lead a well-established luxury hotel in the heart of Cumbria, offering a hands-on leadership role within a large and diverse operation. Please note: We are unable to offer sponsorship for this role and candidates must have the right to work in the UK without visa sponsorship. If you require Sponsorship please do not apply, thank you. This impressive property features over 50 bedrooms alongside a busy restaurant and bar, as well as extensive leisure facilities including a spa. The hotel is particularly renowned for its strong weddings and events business, hosting a high volume of functions throughout the year, from intimate gatherings to large-scale events. Significant recent investment has further enhanced the offering, positioning the property for continued growth and success. Benefits: Salary up to £53,000 plus additional tronc and tips 45 hour contract Opportunity to lead a large, established team Work within a thriving and continually developing business This is a pivotal appointment within the business, offering the opportunity to take full operational responsibility while working closely with ownership and senior leadership. The role requires a General Manager who is highly visible, leads from the front, and is comfortable being involved across all departments this is very much a hands-on position rather than a desk-based role. You will oversee a team of 40+ staff, with all Heads of Department reporting directly to you, ensuring the smooth day-to-day running of the hotel while driving standards, service, and overall performance. Duties: Oversee all day-to-day operations across the hotel, restaurant, bar, leisure, and events Lead, motivate, and develop a large team, including Heads of Department Ensure exceptional guest experience across all areas of the business Drive performance across weddings, events, and core hotel operations Maintain strong operational control, including staffing, standards, and service delivery Work closely with senior leadership on the ongoing development of the business This is an excellent opportunity for an experienced General Manager looking for a hands-on leadership role within a busy, multi-faceted property with a strong reputation and exciting growth potential. Due to the number of applicants received, unfortunately we are unable to reply individually to each. Should your application be suitable for the role, then you'll hear from us within 48 hours, thank you. TPBN1_UKCT

MS668 - Front Office Service Manager Location: Watford Salary: £70,000 - £80,000 • package Overview: First Military Recruitment are currently seeking a Front Office Service Manager on behalf of one of our clients. You will be responsible for the end-to-end delivery, performance, and continual improvement of IT services supporting front office functions. This includes service desk, field support, and asset management, alongside budget responsibility, team leadership, and adherence to IT policies and best practice. Our client encourages applications from ex-military personnel; however, all candidates will be given due consideration. Duties and Responsibilities: Manage delivery of front office IT services including end-user support and incident management Oversee hardware lifecycle: procurement, deployment, maintenance, and repair Manage software licensing, compliance, and asset tracking Support mobile devices, telephony, printing, and end-user equipment Build strong relationships with stakeholders and align services to business needs Manage full service lifecycle from design through to improvement and retirement Maintain accurate records across service catalogue, CMDB, and asset repositories Ensure smooth transition of new or changed services into operations Drive automation and continuous improvement initiatives Apply SIAM principles to manage internal teams and external suppliers Monitor service performance against SLAs/KPIs and conduct service reviews Manage service costs and budgets, ensuring value for money Provide performance and financial reporting to stakeholders Ensure effective incident resolution and root cause analysis Lead service improvements to enhance performance and user experience Collaborate with other Service Managers and IT teams for consistency Support IT asset audits and ensure compliance with policies Promote a customer-focused, service ownership culture Skills and Qualifications: Experience delivering end-user IT services (service desk, devices, software, etc.) Experience in multi-vendor or outsourced environments Knowledge of IT asset management best practices Understanding of ITIL and SIAM frameworks Experience in incident, problem, and change management Strong stakeholder engagement and communication skills Budget and vendor management experience Service-driven, business-focused mindset Strong organisational and documentation skills Ability to work independently and within teams Additional Requirements: Security clearance may be required Flexible working and travel as needed

Job Title: Maintenance Manager (Hands-On) Location: East London – Multi-Site Salary: £50,000 per annum Job Type: Full-time, Permanent About the Role We are looking for a highly practical and hands-on Maintenance Manager to oversee maintenance operations across several sites in East London. This is not a desk-based management role — you will be expected to lead from the front, actively carrying out maintenance tasks while coordinating works across multiple locations. The successful candidate will ensure that all properties are maintained to a high standard, respond quickly to issues, and manage planned and reactive maintenance. This role suits someone who enjoys problem solving, working with tools, and taking ownership of site standards. Key Responsibilities Manage maintenance across multiple sites in East London Carry out hands-on repairs and maintenance including basic plumbing, electrical, carpentry, and general building repairs Diagnose and resolve maintenance issues quickly and efficiently Coordinate and supervise external contractors when required Implement and manage planned preventative maintenance (PPM) schedules Ensure compliance with health and safety regulations Maintain accurate maintenance records and reports Conduct regular site inspections to ensure properties remain in excellent condition Respond to urgent maintenance issues across sites when needed Requirements Proven experience in a maintenance manager, facilities manager, or senior maintenance role Strong multi-trade practical skills (plumbing, carpentry, basic electrics, general repairs) Experience managing maintenance across multiple properties or sites Ability to troubleshoot problems and work independently Good organisational and communication skills Full UK driving licence (essential) Comfortable being both hands-on and responsible for oversight of works Desirable Experience within property management, hospitality, student accommodation, or residential portfolios Health & Safety or Facilities Management qualifications (IOSH, NEBOSH, etc.) What We Offer Competitive salary of £50,000 per year Varied role across multiple sites Autonomy and responsibility within a growing property portfolio Opportunity to shape maintenance standards and systems How to Apply If you are a practical, solutions-focused Maintenance Manager who enjoys being on the tools while managing multiple sites, we would love to hear from you. Please submit your CV and a short cover note outlining your relevant experience

My client is seeking a hotel Reception Manager, to join a hotel in the Bromley area. We are seeking an experienced and guest-focused Reception Manager, to lead the Front Office team and oversee the daily operation of reception services. This role is pivotal in ensuring a seamless guest journey, from check-in to check-out, whilst maintaining the highest standards of service, professionalism, and efficiency. The ideal candidate will be a confident leader with excellent communication and organisational skills, capable of managing a team, resolving guest concerns, and driving service excellence. A strong understanding of front office systems, revenue awareness, and a proactive approach to problem-solving are essential. This is a hands on role to include, working both early and late shifts and weekends on a rota. As RECEPTION MANAGER, duties / responsibilities, consist of: * Oversee the daily operation of the reception desk, ensuring smooth and efficient service at all times. * Lead, motivate, and develop the Front Office team, including Receptionists and Night team. * Ensure a warm, professional welcome and departure experience for all guests. * Manage guest check-in, check-out, and reservation processes, ensuring accuracy and efficiency. * Handle guest enquiries, feedback, and complaints promptly and professionally, ensuring resolution and guest satisfaction. * Monitor room availability, occupancy levels, and coordinate closely with Housekeeping to optimise room readiness. * Ensure all front office systems and procedures are followed, including cash handling and billing accuracy. * Support reservation and revenue management strategies by maximising room sales, upselling, and promoting hotel services. * Assist with and review daily reports for departments where necessary * Maintain high standards of presentation, cleanliness, and organisation within the reception and lobby areas. * Conduct regular team meetings as well as regular team performance reviews to communicate operational updates and service expectations. * Ensure compliance with hotel policies, data protection regulations, and health & safety procedures. * Assist with recruitment, onboarding, and training of new front office team members. * Monitor team performance, attendance, and conduct appraisals in line with company procedures. * Work collaboratively with all departments to ensure a seamless and consistent guest experience. * Support the Night Audit process where required and ensure accurate end-of-day procedures. * Drive guest engagement, loyalty, and positive reviews through exceptional service delivery. * Perform additional duties as assigned by senior management including Duty Management shifts The salary for the role of Reception Manager, is given as £33,000 / per annum base salary, plus a quarterly incentive scheme in addition. A selection of other company benefits are available, including company benefit and free car parking. There is the possibility of temporary live-in accommodation for relocation if required. N.E. Recruitment is acting as an Employment Agency in relation to this vacancy Please send an up to date copy of your Curriculum Vitae. We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in London. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process

We are currently recruiting for a Building Manager on a 2 month fixed-term contract (July start) to work in our commercial developments based in central London (EC4A). Here you will have responsibility for delivering the highest levels of customer experience and service to all residents, guests, contractors, the client. You'll be a real people person and go that little bit further to get to know the residents at this small but perfectly formed development, building strong relationships with them on an individual level whilst always being completely professional, courteous and respectful. You'll be the first and primary point of contact for residents when it comes to any support they need at the place they call home. Ideally, you'll have all or most of the experience we're asking for: Previous experience within residential building management Significant experience providing exemplary levels of customer service Experience in managing contractors and building works within a busy development Awareness of general fire, health & safety and security Proven ability to and handle confidential information with professionalism and discretion Responsibilities Meet and greet the residents and answer enquiries by telephone or from callers to the desk. Assist the residents, guests and visitors when required. Ensure effective security of residents and the building at all times including manning any CCTV and aid the smooth running of car parking facilities. Being courteous and helpful to residents, guests, suppliers, tradesmen and the general public. Communicate with leaseholders and managing agents in an attentive and personable manner. Manage and delegate to the on-site team. Carry out regular patrols of the entire building and report any faults and/or security breaches found to the Property Manager. Ensure correct reporting of any security/Health & Safety issues, incidents and complaints. Taking appropriate action in the event of an emergency. Issuing of keys only to correct personnel/residents whilst recording at all times the signing in and out of keys. Responsibility for all deliveries to the main reception desk, receiving and safekeeping of all parcels/registered mail. Correct issuing of all parcels/registered mail with a record which must be signed by residents. Notify residents of any deliveries to arrange collection from the front desk. Hours: Monday to Friday / 08:00-18:00 Salary: £14.18 per hour / £36,855 per annum Location: EC4A (closest stations are City Thameslink or Chancery Lane) If this position is of interest to you please send your CV across. Unfortunately, if you've not heard from us within two weeks, please assume your application has been unsuccessful on this occasion TPBN1_UKCT

Your new role A leading construction and infrastructure organisation is seeking an experienced Front Office Service Manager to lead the end‑to‑end delivery and continual improvement of IT services that support front‑office business operations. This role oversees critical end‑user services including service desk, field support, device provisioning, software licensing, telephony, and peripherals within a multi‑vendor, outsourced environment. You will ensure these customer‑facing services deliver measurable business value, meet agreed performance targets, and offer a high‑quality user experience. You will maintain accurate service information in the IT Service Catalogue and ensure all front‑office services are delivered efficiently, cost‑effectively, and in line with ITIL and SIAM principles. This role includes leadership responsibility for service desk, field support, and asset management teams. You will shape operational processes, drive service improvements, and optimise budget utilisation while ensuring adherence to IT policies, standards, and asset management best practices. Strong stakeholder relationships are essential. You will work closely with business leaders to understand operational priorities and ensure IT services maximise productivity and align with business needs. Working alongside other Service Managers and Digital teams, you will champion consistent service delivery and drive continuous improvement across the wider IT function. What you'll need to succeed Proven experience managing end‑user workplace services (service desk, devices, telephony, printers, software licensing, etc.) Experience managing services in multi‑vendor, managed service, or outsourced environments Strong knowledge of IT asset management best practices Excellent stakeholder management and relationship‑building skills Hands‑on experience with ITIL and SIAM frameworks Experience in incident, problem, and change management Budget and cost allocation experience Business‑focused, service‑driven mindset Excellent communication and presentation skills Strong documentation and reporting capabilities Self‑motivated and able to work independently and collaborativelyDesirable: Experience leading teams in a matrix environment Familiarity with front‑office business processes Knowledge & Skills IT service management (ITIL, SIAM) - Expert Incident, problem, and change management - Competent Stakeholder engagement & communication - Accomplished Service portfolio and catalogue management - Competent Budget & financial management - Competent Vendor management - Competent Hardware & software asset management (full lifecycle) - Competent Process improvement & governance - Competent What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Elior at work - Workdays Made Better with Great Food A great workday starts with great food , and we know food at work should be more than just a sandwich at your desk. That's why we bring exciting, fresh, and flexible catering to workplaces across the UK. Whether it's a quick grab-and-go snack or a hearty lunch, with tech-powered ordering and diverse menus , we keep teams happy, energised, and ready to take on the day . What you'll be doing... As a Chef de Partie you will support, organise, mentor and train members of the kitchen team in line with company procedures. Ensure food preparation and control meets requirements in respect of COSHH, Food Safety and Health & Safety regulations are adhered to and any incidents are reported Support the manager in maintaining, ordering and controlling food stocks within budget Maintaining up to date product and menu knowledge, and maintaining a high standard of food preparation and presentation, ensuring portion and quality control Ensuring high standards of cleanliness of all areas in the kitchen and of equipment Maintain and achieve catering budgeted targets and costs as stipulated by head chef and the management team To ensure all daily tasks are carried out to a high standard. To assist with ordering, costing, recipes and stock taking as and when required. To ensure that all casuals working under your supervision follow the standards expected within Schroders and by Elior / Lexington To ensure accurate weekly stock take is carried out and completed in the correct time scale. Ensure cleaning schedules are strictly adhered to and signed as and where required. To ensure the accurate recording of all temperature requirements are documented correctly, raising any concerns immediately To ensure all allergen information are documented correctly Report any problems that occur with regards to Health & Safety, temperatures, cleanliness and other general issues to the correct departments, bringing to the Head Chef's attention To ensure that complaints are handled quickly and efficiently and brought to the attention of the management at the earliest opportunity. To report any malfunctions of equipment to the persons responsible. To take a proactive and professional approach to the business as a whole and to actively promote Elior / Lexington to our customers and clients To adhere to all company policies and procedures To carry out any other reasonable request made by a member of management Report and take necessary action for any incident of injury, fire, theft, loss, damage and unfit food to management. Working Pattern: Monday - Friday, P redominantly between 7am -3:30pm but some flexibility is required between 7am - 5:30pm depending on business needs What can you bring? Possess a passion for food Focused on the front line Genuine interest in customer service excellence Team player Previous experience of working in a kitchen Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

At Polypipe Building Products, our people and values sit at the centre of everything we do. We design and manufacture plumbing, drainage, ventilation and water management solutions used in homes and buildings across the UK. Part of the Genuit Group, we combine long-term stability with a culture built on teamwork, accountability and continuous improvement. We encourage fresh ideas, invest in development and are committed to creating a safe, inclusive and supportive workplace where everyone feels like they belong. Role Overview: As a Field Sales Manager at Polypipe, you’ll be at the forefront of driving regional growth through a dual-pronged approach, creating demand via specification with developers and contractors, while building stronger, more valuable partnerships with our merchant customers. This role balances tactical account development with front line sales execution, ensuring Polypipe is the first choice in both the open specification and merchant space. This role will cover the following areas; KT/TW/SW/CR/BR/RM/DA/SM/GY/JE Key Responsibilities: Specification Sales & Opportunity Conversion Proactively identify and convert specification opportunities across private and social housing developers, local authorities, contractors, groundworkers and site managers. Build trusted relationships with key customer decision makers including technical, commercial, and procurement teams. Track, manage, and win project-based opportunities using early engagement and real time tracking with our CRM platform. Ensure our full product range is positioned at both on-plot and off-plot stages, driving value and volume across the board. Merchant Development & Account Management Manage and grow sales across regional merchants (open market and OTC), maximizing share of wallet, stockholding, and POS visibility. Deliver professional, value-led presentations and campaigns tailored to branch and group level objectives. Build strong working relationships with branch managers and influencers to support pull-through activity, whilst taking share from the competition. Collaborate with internal stakeholders (Marketing, Merchandising, Category Manager and the Desk Based Account Managers) to deliver against trading plans and growth opportunities for your portfolio. Sales Execution and KPI’s Deliver and exceed volume, revenue, and open specification pull through targets across your customer base. Meet weekly customer call expectations. Accurately report, update and manage sales activity through the CRM (Genvue) and business planning tools. Deliver customer messaging and ambitions with clarity and confidence while preserving commercial relationships. Market Intelligence & Continuous Improvement Act as the regional eyes and ears of the business – feeding back market insights, competitor activity, and customer sentiment. Support compliance, auditing, and site reporting where applicable. Maintain up-to-date knowledge of product solutions, regulations, and construction trends. Capabilities and experience required Proven sales experience, exceeding targets, preferably within the construction sector. Preferable experience of working within a manufacturing business in field sales role. Experience of specification and channel sales in commercial building segments. Ability to communicate, present and influence at all levels of the organisation. Ability to analyse data and provide succinct solutions. Excellent listening, negotiation, motivation, and presentation skills. Excellent verbal and written communications skills. A full driving licence as travel to customers and Polypipe sites is required. Commercial savvy with understanding of customer motivations linked to ability to develop tactics for negotiation and solution orientated business development. Proven experience of modern sales enablement tools eg CRM, digital marketing

Deputy Development Manager Mon to Thurs 7am to 7pm Twickenham TW1 £34k - £36k (12 month fixed term contract) Our client is looking for a top notch Deputy Development Manager with exceptional customer service to be responsible for the day-to-day operational running of this modern riverside residential development in Twickenham. Duties will include hands on management of the front desk (involving concierge duties such as managing parcels, keys, resident queries and complaints), carrying out health and safety inspections, daily audits, plant room checks and reporting as required, ensuring any action points are attended to in a timely manner, overseeing contractors and ensuring Permits to Work are correctly completed and accompanied by Risk Assessments and Method Statements (RAMS), ensuring the communal areas, plant rooms and the estate meets all Health and Safety Standards, ensuring that the onsite team are following all policies and procedures, liaising with residents and contractors regarding routine repair and maintenance requests, attending regular meetings with the client, reporting on various aspects of estate management including Health and Safety, remedials, project management, operational overview etc, and undertaking the general duties as required from time to time commensurate with the management of residential property in accordance with industry best practise. The Deputy Development Manager should have prior experience in similar role, a strong understanding of health and safety regulations, be proactive approach, and be able to use initiative when required. This is a 12 months fixed term contract

We are currently recruiting for a Building Manager on a 2 month fixed-term contract (July start) to work in our commercial developments based in central London (EC4A). Here you will have responsibility for delivering the highest levels of customer experience and service to all residents, guests, contractors, the client. You'll be a real people person and go that little bit further to get to know the residents at this small but perfectly formed development, building strong relationships with them on an individual level whilst always being completely professional, courteous and respectful. You'll be the first and primary point of contact for residents when it comes to any support they need at the place they call home. Ideally, you'll have all or most of the experience we're asking for: Previous experience within residential building management Significant experience providing exemplary levels of customer service Experience in managing contractors and building works within a busy development Awareness of general fire, health & safety and security Proven ability to and handle confidential information with professionalism and discretion Responsibilities Meet and greet the residents and answer enquiries by telephone or from callers to the desk. Assist the residents, guests and visitors when required. Ensure effective security of residents and the building at all times including manning any CCTV and aid the smooth running of car parking facilities. Being courteous and helpful to residents, guests, suppliers, tradesmen and the general public. Communicate with leaseholders and managing agents in an attentive and personable manner. Manage and delegate to the on-site team. Carry out regular patrols of the entire building and report any faults and/or security breaches found to the Property Manager. Ensure correct reporting of any security/Health & Safety issues, incidents and complaints. Taking appropriate action in the event of an emergency. Issuing of keys only to correct personnel/residents whilst recording at all times the signing in and out of keys. Responsibility for all deliveries to the main reception desk, receiving and safekeeping of all parcels/registered mail. Correct issuing of all parcels/registered mail with a record which must be signed by residents. Notify residents of any deliveries to arrange collection from the front desk. Hours: Monday to Friday / 08:00-18:00 Salary: £14.18 per hour / £36,855 per annum Location: EC4A (closest stations are City Thameslink or Chancery Lane) If this position is of interest to you please send your CV across. Unfortunately, if you've not heard from us within two weeks, please assume your application has been unsuccessful on this occasion TPBN1_UKCT

A leading boutique investment firm with stunning offices in the West End is looking for a front-of-house receptionist and events coordinator. The role will begin on an ongoing temporary basis with the view to going permanent after 3 months. Rate: £15.50 per hour plus holiday pay for a 37.5 hour week during the period of temping, becoming £30,000 per annum when the role goes permanent. Hours: Rotational shift pattern (normally 07.45-16.45 or 09.00-17.30 shift) MAIN PURPOSE OF JOB: Project a professional and friendly image. Facilitate the smooth running of the London meeting rooms and their events and maintain a high standard of service to both staff and clients. The job will involve working alongside 3 other front of house administrators with whom you will be sharing the following duties and responsibilities. MAIN DUTIES AND RESPONSIBILITIES: Front of House: Welcome all visitors in a friendly, professional manner, directing them to allocated meeting rooms and catering for any additional guest requirements Manage the physical and virtual meeting room space. Schedule appointments and maintain meeting room schedule via Office Tracker software, ensuring appropriate rooms and dial in details are booked, set up beforehand and staff are informed promptly of guest arrival. Keep the reception desk and public areas clean and tidy throughout the day. Set up and management of all audiovisual requirements for meetings, testing equipment on a weekly basis and trouble-shooting solutions to any issues that arise, escalating issues to our Technology team and working with them and our AV contractors to resolve Work alongside waiting staff team, keeping them informed of the running of the day, advising of any changes & training any new waiting staff on shift. Booking waiting staff for regular daily shifts and additional staff as required for busy/event days. Work as a team to ensure all emails & enquiries to the Reception London inbox are replied to, responding to all room bookings within an hour and dealing with urgent requests promptly. Answer all incoming calls promptly and in a professional manner, taking accurate messages, transferring and screening calls as appropriate and liaising with Edinburgh reception to ensure phone cover is provided at all times Booking car park spaces and assisting with security passes and door passes. This is done alongside the building security team Locking down the office in the evening & securing the office floors. Opening up in the morning and prepping for early morning meetings. Book staff taxis as required & advising on appropriate service Arranging courier collection/delivery, advising staff on best service options & following up any missing/late couriers, checking all deliveries and informing staff of their arrival Sort and distribute all incoming post, ensuring time sensitive post is delivered on time; confirming daily internal mail from Edinburgh is received. Collect all outgoing post, frank accurately & issue for collection by Royal Mail at 5pm Provide additional support and ad hoc clerical duties to the PAs as required. Supporting the Office Manager by reporting any maintenance issues & arranging contractors when requested. Undertake any tasks within the jobholder’s skills and abilities as may be requested from time to time Assist with fire evacuations, provide first aid and complete staff Health & Safety inductions as required (when appropriately trained) Liaising and assisting with office contractors to ensure delivery of service, mainly confidential waste contractors, cleaners, pest control, hygiene waste companies Events: Helping to arrange all office events including liaising with event hosts, the chef and waiting staff to ensure the smooth set up and running of all lunches, dinners & drinks parties. Staying on late or coming in early as required Office supplies: Assisting the team to maintain supplies of office stationery, paper, soaps & shower gels and ground floor meeting room supplies. Assist with the weekly staff shopping order and keeping accurate records of purchases and orders made. Completing monthly visa statements and petty cash reconciliations for Finance Arranging sandwich lunches & catering for meetings Ordering office sundries & additional items as requested by Office Manager or staff Weekly wine stock check & ordering any additional bottles for events PERSONAL REQUIREMENTS: Efficient. Good communication skills. Ability to work accurately, neatly and without supervision – attention to detail is key. Good organisational and multitasking skills. Ability to handle confidential information Ability to adapt to the needs of the business and changes to the role Willingness to work as part of a team Good presentation and a pleasant manner

Assistant Reception Manager Needed for a Luxury Hotel Company- East Sussex Areas - Up To £30,000 + Live In + Benefits IMMEDIATE START An exciting opportunity has arisen for an experienced Hotel Assistant Reception Manager to join a luxury hotel company in the heart of Sussex. The client is proud of their strong customer relationships and friendly atmosphere and are looking for an experienced Hotel Reception Manager who can deliver on the upkeep on all aspects of front office. Due to the demand to servicing their discerning clients, they are looking for like-minded individuals who have worked in hotels with experience in hotel Reception management to join their team on a permanent basis. The Duties: Receive guests to the hotel by greeting them warmly, and attending to their inquiries and also answer inquirers over the phone. Directs, plans and works with other managers Be able to analyse budgets, forecasting and expenditure & room occupancy along with the Reception Manager Inform guests of the services and accommodation rates in the hotel, make reservations for guests according to their needs, and also make sure that all reservations are taken care of. Working closely with the housekeeping & other departments Have a good understanding about Opera PMS systems Also work as a Duty Manager in the absence of the General Manager Build good relationship and rapport with guests to make them feel comfortable and address any complaints they might have in a very courteous manner to protect the image of the hotel. Manages and keeps clear and comprehensive records of guest room bookings and all billings for accountability and future reference. Manages and maintains orderliness at the front desk by arranging documents accordingly and keeping the front desk area clean at all times to avoid rowdiness. Attend to all routes of room bookings, such as online, phone, and in person, to ensure that reservations are attended to promptly Report issues of maintenance and malfunctioning appliances to the manager for quick repair in order to ensure guests comfort and satisfaction. The Ideal candidate will be: Experience in a similar hotel reception Supervisor/Management role within a hotel environment Must have a warm and engaging personality Conduct regular audits MUST have Opera experience Involved in appraisals and reviews with all staff members Must be able to drive MUST also have experience in Duty Management duties within hotels Able to communicate at all levels and give clear direction to the team Flexible to work various shifts Managing a small team Good computer skills Have a "can do" attitude Conducts regular front desk meetings Good telephone manners and is well groomed Be able to give verbal and written communication at all times Used to being on their feet Being proactive and being able to think on their feet Used to dealing with different types of clientele with customer service being the top priority The ideal candidate will have great organisational skills along with the passion and commitment in driving excellent service to the clientele and a proven track record within a Reception Management hotel environment. TPBN1_UKCT

Night Manager - MOXY London Heathrow Airport Full-Time contract Gross annual salary - competitive + amazing benefits! Are we looking forYOU?! As a Night Manager at the MOXY London Heathrow Airportyou are responsible for ensuring that consistent high quality customer service is delivered at the Front Office during the night shifts. You will provide guidance and leadership for the Front Office Night Receptionists / Auditors. You will motivate and support our team and ensure our guests' satisfaction and you will provide a personal and friendly service to our guests. The front desk is open 24/7 and you will be working during night shifts We are looking for a person who wants to be apart of developing our hotel. As a Night Manager you are responsible for the entire Front Office Night team and you report to the Front Office Manager. You will be a member of a great team where everyone is just as important as the other! You are: You are a natural leader and host You are flexible and positive You have a experience from working in a frond desk before You have excellent communication and guest service skills You have an eye for details and only the best is good enough You have an inspiring energy and always with a smile on your face You have minimum 1 year of supervising position You speak and write fluently English and preferably a second language You are good with technology and youve been working with Opera before You will be responsible for the arrival and departure of our guests and the completion of all supervisor shift checklists. You will be responding to every guests requests including concierge requests. You have a experience from working as a Night Receptionist / Supervisor before You need to provide a personal and friendly service to our guests. You are service minded and your focus is on the guest experience. You are a team player BENEFITS FOR YOU! Health Cash Plan Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide Discount on Food & Beverages at Marriott hotels worldwide Enhanced Maternity/Paternity/Adoption pay Pension scheme Twenty eight holidays (annually increasing to max thirty two holidays) Training and development opportunities Social activities TPBN1_UKCT