Travel Consultant
2 months ago
Southall
Cloud Travel is a leading travel agency specializing in providing leading travel services to our clients. We are currently seeking a highly motivated and customer-oriented individual to join our team as a Travel Consultant. As a Travel Consultant, you will be responsible for assisting clients in planning and booking their travel arrangements, ensuring their satisfaction and a memorable experience. opportunities available sponsorship for skilled workers in the UK. Responsibilities
Assist clients in selecting and booking their travel arrangements, including flights, accommodations, and transportation.
Provide expert advice on destinations, travel itineraries, and attractions to help clients make informed decisions.
Handle all customer queries, complaints, and concerns in a timely and professional manner, ensuring customer satisfaction.
Stay up-to-date with the latest travel trends, airline regulations, and visa requirements to provide accurate information to clients.
Collaborate with airlines, hotels, and other travel partners to ensure smooth travel arrangements for clients.
Process bookings and payments accurately and efficiently, adhering to company policies and procedures.
Maintain a high level of customer service and build strong relationships with clients to encourage repeat business and referrals.
Requirements
A minimum of 1 year of experience in the travel industry or a related field.
Excellent communication and interpersonal skills.
Strong knowledge of various travel destinations, attractions, and travel booking systems.
Proven ability to work under pressure and meet tight deadlines.
Exceptional problem-solving skills and the ability to handle unexpected situations.
Proficiency in using computer systems and travel booking software(Galileo GDS).
A high level of attention to detail and accuracy in processing bookings and payments.
