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Trabajos implementation consultant en Reino Unido

  • Revenue Consultant | Project-Based Assignments | Acelo Collective
    Revenue Consultant | Project-Based Assignments | Acelo Collective
    hace 16 horas
    £60 por hora
    Jornada parcial
    Richmond

    Join the Acelo Collective, our network of experienced independent Revenue Practitioners. This is not a permanent role. Instead, you'll be considered for project-based client engagements that match your expertise, with assignments typically ranging from a few weeks to several months. About Acelo Acelo is the revenue partner for ambitious B2B businesses. We diagnose what's slowing growth, build the systems to fix it, and help clients create sustainable revenue momentum. Combining experienced operators, proven methodology and AI-enabled delivery, we help businesses generate revenue, retain customers and make better commercial decisions. The Opportunity We're looking for Senior Revenue Leaders who have built, led or transformed commercial functions and can step into client engagements with credibility from day one. You'll lead discovery, diagnose challenges, shape practical solutions and help clients implement meaningful change across sales, marketing, customer success and revenue operations. Supported by Acelo's methodology, proprietary tooling and AI-first approach, you'll focus on delivering outcomes, not just recommendations. Why Join the Acelo Collective? • Access to high-quality, pre-vetted client engagements, • Spend less time selling and more time delivering, • Flexible assignments alongside your existing portfolio, • Proven methodology, proprietary tooling and AI-enabled delivery, • Competitive day rates agreed per engagement, • Opportunity to work alongside experienced Practitioners who have led revenue functions themselves If you’ve carried the number, built teams and delivered commercial change firsthand, we’d like to hear from you.

    Sin experiencia
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  • Customer Relations Manager
    Customer Relations Manager
    hace 4 días
    Jornada completa
    London

    Main Duties and Responsibilities • Manage and develop ongoing relationships with key clients and policyholders of Belgravia Indemnity Service, acting as the primary point of contact for policy, renewal, and escalated queries on E ASher Ltd's behalf., • Act as liaison between E A Sher Ltd's administrative/support staff, Belgravia Indemnity Service's insurers and underwriters, and clients to ensure policies, renewals, and claims are administered to the standard and timescale expected., • Lead, supervise, and develop a team of customer relations/client service staff employed by E A Sher Ltd, setting objectives, monitoring performance, and providing coaching and training., • Design and implement customer service policies, standards, and procedures to ensure consistent, professional handling of client queries across phone, email, and in-person channels., • Investigate and resolve escalated client complaints (e.g. relating to policy administration, claims handling, renewals, or service quality) promptly and effectively, identifying root causes and implementing corrective actions to prevent recurrence, in line with FCA complaint-handling requirements applicable to Belgravia Indemnity Service., • Monitor client satisfaction through feedback, surveys, and key performance indicators, and use findings to drive continuous improvement., • Analyse client accounts and policy/renewal data to identify trends, risks, and opportunities for improved retention and growth of the client base., • Liaise closely with E A Sher Ltd's administrative and consultancy teams and Belgravia Indemnity Service's compliance, claims, and underwriting functions to ensure client needs and feedback inform service delivery., • Manage and maintain the CRM system used to support Belgravia Indemnity Service's client base, ensuring data accuracy and effective use of reporting tools., • Prepare regular reports for E A Sher Ltd's senior management on client relations performance, complaint trends, and service levels., • Support policy/account reviews and renewal negotiations with key clients, working to protect and grow account value on behalf of Belgravia Indemnity Service., • Ensure compliance with FCA regulatory requirements, Treating Customers Fairly (TCF) principles, data protection legislation (UK GDPR), and internal policies of both E A Sher Ltd and Belgravia Indemnity Service in all client-facing activity., • Manage departmental budgets and resources as required. Person Specification Essential • Proven experience in a customer relations, account management, or client relationship role, with some experience of managing or supervising staff., • Strong written and verbal communication skills., • Excellent problem-solving skills and the ability to manage escalated or sensitive issues diplomatically., • Proficient in CRM software and Microsoft Office applications., • Strong organisational skills with the ability to manage competing priorities., • Good understanding of customer service best practice and data protection requirements. Desirable • Bachelor's degree in business, Marketing, Communications, or a related field (or equivalent experience)., • Experience within insurance broking, underwriting support, or financial services., • Working knowledge of FCA regulatory requirements for insurance intermediaries, including complaint handling and Treating Customers Fairly (TCF)., • Professional qualifications such as Cert CII (or working towards) are an advantage. Skills • Leadership and team management, • Relationship building and stakeholder management, • Analytical and data-driven decision-making, • Negotiation and conflict resolution, • Attention to detail

    Sin experiencia
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  • Operations Graduate
    Operations Graduate
    hace 6 días
    Jornada completa
    London

    OPERATIONS GRADUATE - LONDON HQ As Operations Graduate, you’ll support the teams behind the scenes that keep our properties running smoothly and our guest experiences exceptional across edyn’s portfolio of brands. Working closely with property teams and central functions, you’ll gain hands-on experience across operational performance, reporting, process improvement, and service delivery. You’ll help monitor performance, support operational initiatives, maintain standards, and identify opportunities to make the way we work even better. This role is perfect for someone who is curious, organised, and enjoys understanding how things work. Combining analytical thinking with a proactive approach, you’ll play an important part in supporting our operations function and contributing to the continued growth of our hospitality business. This role is based five days a week in our London Bridge Head Office. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Operational Coordination & Administration Support the coordination of operational activities between Head Office and property teams. Assist in maintaining central operational procedures, policies, and process documentation. Monitor the completion of operational actions and follow up with relevant stakeholders where required. Support the rollout of new operational initiatives, tools, and ways of working across the portfolio. Performance Monitoring & Reporting Assist in preparing daily, weekly, and monthly operational performance reports for senior management. Consolidate data from multiple properties and systems to support business reviews and operational decision-making. Monitor key operational metrics, identify trends, and escalate potential risks or performance issues where appropriate. Support the preparation of presentations, dashboards, and analysis for operational meetings and reviews. Cross-Functional Stakeholder Support Work closely with Finance, Commercial, HR, Technology, and other central functions to support operational priorities. Provide operational information and administrative support for cross-functional projects and initiatives. Assist property teams with queries relating to operational processes, reporting requirements, and system usage. Build effective working relationships with stakeholders across the business. Compliance & Governance Support Assist with the coordination of operational compliance activities, including audit tracking and policy adherence. Maintain records of compliance actions and ensure documentation is complete and up to date. Support the monitoring of operational standards and governance requirements across multiple jurisdictions. Ensure operational activities are carried out in line with company policies and relevant regulatory requirements. Continuous Improvement & Projects Participate in operational improvement projects and strategic business initiatives. Help identify opportunities to improve efficiency, standardise processes, and enhance operational effectiveness. Support the testing, implementation, and review of new systems, reporting tools, and operational processes. Contribute ideas and feedback to support the ongoing development of the Central Operations function. THE FIRE YOU CARRY You will be self-motivated, organised, and outcome-focused, looking to achieve all metrics and expectations set in terms of task delivery. Strong attention to detail and the ability to manage multiple priorities effectively. Excellent communication and interpersonal skills, with the confidence to work with stakeholders across different functions and levels of the business. Strong analytical and problem-solving skills, with the ability to interpret operational data and identify insights. A proactive approach to learning and continuous improvement MS Office skills, particularly Excel, Word, and PowerPoint. YOUR PROVEN TRACK First-class or Upper Second-Class Honours degree in Business Management, Operations Management, Hospitality Management, or a related field. Previous internship, placement, or work experience in operations, business support, consulting, or hospitality is desirable. Experience working in a multi-site, hospitality, or service-based organisation WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

    Sin experiencia
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  • General Practitioner
    General Practitioner
    hace 13 días
    Jornada completa
    Dartford

    CRAYFORD TOWN SURGERY SALARIED GP REQUIRED JOB TITLE: 2 x SALARIED GP REPORTS TO: PARTNERS /PRACTICE MANAGER HOURS/SESSIONS: 37.5hrs per week / 6/8 sessions per week SALARY: To be discussed Job Summary: The salaried GP will be responsible for delivering the full range of primary care services as part of the practice ensuring the highest standards of care for the differing needs of our patient population. The salaried GP will work closely with the practice’s multi-disciplinary team of other GPs, nurses and non-clinical staff to provide a high quality and accessible service to patients · 6/8 x sessions per week · 1 x Duty day out of 5 · To include 1 hours of extended hours out of contractual core open hours · In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork, referrals and correspondence in a timely manner. · Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation. · Assessing the health care needs of patients with undifferentiated and undiagnosed problems. · Screening patients for disease risk factors and early signs of illness. · In consultation with patients and in line with current practice disease management protocols, developing care plans for health. · Providing counselling and health education. · Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate. · Recording clear and contemporaneous consultation notes to agreed standards. · Collecting data for audit purposes. · Experience in Long Term Health Conditions · Experience in Elderly patients Health conditions · Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible. EPS is now implemented at the Practice) · Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate which will include a DUTY day. · In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care. · Complete care plans required for local enhanced services TRAINING AND EDUCATION · Prepare for and complete the annual external appraisal process. · Prepare for and complete the revalidation process. · Undertake training that meets personal, mandatory and practice learning needs including recording of learning, reflection, complaints, information governance etc. · Participate in and contribute to learning activities such as significant event reviews, clinical audit, protected learning time, video analysis of consultations. · Contribute to delivering teaching for doctors in training in the practice and other health professionals in training Other responsibilities with the Practice: · Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety. · A commitment to life-long learning and audit to ensure evidence-based best practice. · Contributing to evaluation/audit and clinical standard setting within the organisation. · Contributing to the development of computer-based patient records. · Contributing to the summarising of patient records and accurate Read-Coding of patient data. · Attending training and events organised by the practice or other agencies, where appropriate. Confidentiality: · In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. · In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. · Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & safety: The post-holder will implement and lead on a full range of promotion and management of their own and others’ health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to): · Using personal security systems within the workplace according to practice guidelines · Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines · Providing advice on the correct and safe management of the specimen’s process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements March 2017 · Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients. · Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances) · Hand hygiene standards for self and others · Managing directly all incidents of accidental exposure · Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice · Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person · Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process · Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes · Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager · Safe management of sharps use storage and disposal · Maintenance of own clean working environment · Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management · Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised · Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers · Undertaking periodic infection control training (minimum twice annually) · Correct waste and instrument management, including handling, segregation, and container use · Maintenance of sterile environments · Demonstrate due regard for safeguarding and promoting the welfare of children. Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: · Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation · Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues · Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights Personal/Professional Development: · The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: · Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development · Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: · The post-holder will strive to maintain quality within the practice, and will: · Alert other team members to issues of quality and risk · Assess own performance and take accountability for own actions, either directly or under supervision · Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance · Work effectively with individuals in other agencies to meet patients’ needs · Effectively manage own time, workload and resource Communication: · The post-holder should recognise the importance of effective communication within the team and will strive to: · Communicate effectively with other team members · Communicate effectively with patients and carers · Recognise people’s needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services: · The post-holder will: · Apply practice policies, standards and guidance · Discuss with other members of the team how the policies, standards and guidelines will affect own work · Participate in audit where appropriate

    ¡Incorporación inmediata!
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  • Sales Advisor
    Sales Advisor
    hace 27 días
    £12.71 por hora
    Jornada parcial
    London

    Sales Management Knowing the Key Performance Indicators (KPI’s) for Retail related to the store (including previous years’ figures): Sales according to Budget, Average Receipt Price, Conversion Rate, UPT. Customer Service Guaranteeing the customer satisfaction standards set by Retail Management and assessed via the Mystery Shopper. Applying Camper’s Customer Services policies: Following the steps of the Sales Cycle. Applying specific SELL FOR SUCCESS training. Knowing how to transmit product benefits and care tips to the customer. Applying Camper’s guarantees in the event of returns and exchanges, ensuring complete customer satisfaction. Encouraging customer loyalty. Developing and maintaining commercial relations with customers with the aim of reinforcing the brand’s image and prestige. Operations and Procedures Store Operations: Opening and closing the Store. Managing using the SAP program: product registration and reception, product returns, orders and transfers between stores, stocktaking, faulty goods, CLUB CAMPER. Correctly controlling and managing the cash register. Handling the POS-terminal. Ensuring the organisation of the storeroom: Managing and ensuring effective and successful stocktaking procedures. Keeping the storeroom in correct working order and tidy. Placing the products on the shelves. Image: Implementing Marketing and Visual Merchandising policies and strategies. Complying with the Uniform Policy established by the Company. Keeping the store area clean and tidy. Job Description 2 Keeping the staff room clean and tidy. Immediately informing of any maintenance incidents. Business Knowledge: Knowing the commercial and brand trends of the Company and its competitors in the sector. Knowing the Camper collection (lines, concepts, models, materials, soles, technical footwear vocabulary). Knowing Camper’s Customer Services policy. Knowing the Marketing and Visual Merchandising policies and strategies. Knowing the SAP tool and its application.

    Inscripción fácil
  • Sales Consultant
    Sales Consultant
    hace 1 mes
    Jornada completa
    London

    We are a sauna design and install company seeking a dedicated Sales Interns. This role is ideal for someone passionate about sauna culture, with a regular home sauna practice, and capable of conversing in Finnish, Estonian, or Latvian to liaise with our suppliers. While Sales, Marketing and SEO skills are required, comprehensive training will be provided in these areas if needed. Key Responsibilities: • Develop, implement, and manage our sales strategy., • Create, edit, publish, and share engaging daily content, including original text, captivating photos, videos, and relevant news., • Monitor sales performance and user engagement metrics, offering insightful suggestions for content optimization., • Actively communicate with our followers, promptly respond to queries, and diligently monitor customer reviews., • Oversee the aesthetic and functional design of our social media accounts, including platform-specific elements like Facebook timeline covers and profile pictures., • Stay up-to-date with the latest technologies and emerging trends in social media, design tools, and applications., • Collaborate effectively with other teams to ensure consistent brand messaging and presence across all channels. Qualifications: • Familiarity with web design principles., • Strong analytical and multitasking capabilities., • A genuine passion for wellness, health, or the sauna industry is highly advantageous.

    ¡Incorporación inmediata!
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  • Remote B2B Sales Executive - Uncapped Commission
    Remote B2B Sales Executive - Uncapped Commission
    hace 2 meses
    £20000–£65000 anual
    Jornada parcial
    London

    We are recruiting a Remote B2B Sales Executive to manage the full sales cycle within a growing AI solutions business. This is a work from home, sales role combining outbound prospecting, appointment setting and consultative closing. If you have experience in B2B outbound sales, telesales or business development and want full ownership of your pipeline with uncapped earnings, this role offers strong earning potential and long-term growth. The Role – Full Sales Cycle Ownership As a Remote Sales Executive, you will: • Make outbound B2B calls to business decision makers, • Book structured AI Performance & Revenue Review Sessions, • Conduct the review session yourself (15–20 minutes), • Run a live AI voice technology demonstration, • Close implementation where appropriate You will manage both appointment setting and closing. This is not a split-role position. Full scripts, positioning, objection handling and sales structure are provided. Compensation & Earnings • Contract Type: Self-employed contractor, • Basic: £14,000 per annum, • OTE: £50,000 – £65,000 (basic + commission), • Commission: Generous, uncapped commission on every closEd deal Your income is directly linked to performance and closing ability. Ideal Background This Remote Sales Executive role suits candidates with experience in: • B2B outbound sales, • Telesales or inside sales, • Business development, • Appointment setting, • SaaS or consultative closing You should be: • Confident speaking with business owners and directors, • Comfortable handling objections, • Commercially minded and ROI-focused, • Disciplined with follow-up, • Self-motivated in a remote environment Requirements • Previous B2B sales experience, • Available during UK business hours, • Reliable laptop and professional headset, • Stable internet connection, • Comfortable operating as a self-employed contractor AI adoption across UK businesses continues to grow rapidly. This role offers the opportunity to represent a practical AI solution that directly impacts revenue performance. If you are confident in outbound sales and closing, and you want a structured remote sales role with uncapped earning potential, we would like to hear from you. Please apply with a short summary of your B2B sales experience and availability.

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  • Store Manager Expert Perfumery
    Store Manager Expert Perfumery
    hace 2 meses
    £40000–£45000 anual
    Jornada completa
    Carnaby, London

    About the Maison Our client is an independent French luxury fragrance Maison renowned for its contemporary approach to fine perfumery, combining exceptional craftsmanship, creative freedom and uncompromising quality. Working alongside internationally acclaimed perfumers, the Maison creates distinctive fragrances using carefully sourced raw materials, celebrating authenticity, innovation and sustainable luxury. With ambitious international expansion plans, the brand is looking for an inspiring Fragrance Boutique Manager to lead its London boutique and deliver an exceptional retail experience. Key Responsibilities Commercial Leadership • Lead the commercial performance of the boutique by driving sales, profitability and sustainable business growth., • Monitor and analyse key performance indicators, including sales performance, conversion rate, average transaction value, units per transaction and operational efficiency., • Develop and implement action plans to maximise commercial opportunities and continuously improve boutique performance., • Plan and execute local initiatives, including product launches, exclusive client events and community partnerships., • Prepare regular business reports and provide strategic recommendations to the Retail Manager and Head Office. Team Leadership & Development • Recruit, onboard and develop a high-performing team that embodies the Maison's values and luxury service standards., • Set clear objectives, conduct performance reviews and provide regular coaching to support individual development., • Foster a collaborative, inclusive and motivating working environment focused on excellence and continuous improvement., • Manage staffing, scheduling and workforce planning in line with business needs and UK employment legislation., • Identify future talent and contribute to succession planning within the retail network. Client Experience & Clienteling • Ensure every client receives an exceptional luxury experience aligned with the Maison's identity and service philosophy., • Drive clienteling initiatives by developing long-term relationships, encouraging personalised follow-ups and expanding the client database., • Inspire the team to deliver expert fragrance consultations, engaging storytelling and memorable client experiences., • Build loyalty among local and international clientele while continuously elevating service standards. Boutique Operations • Oversee all aspects of boutique operations, ensuring impeccable presentation, visual merchandising and operational excellence., • Manage inventory, stock accuracy, replenishment, deliveries and loss prevention procedures., • Ensure full compliance with company procedures relating to cash handling, health & safety, security and data protection., • Maintain efficient back-of-house organisation and ensure the boutique operates to the highest luxury retail standards., • Act as the primary point of contact for landlords, suppliers and local business partners. Candidate Profile • Minimum of three years' management experience within luxury retail, fragrance, beauty, premium hospitality or another high-end customer-focused environment., • Proven experience leading commercial performance and successfully developing high-performing teams., • Previous experience with boutique openings, retail projects or market launches would be a strong advantage., • Strong entrepreneurial mindset with excellent organisational and leadership skills., • Ability to work autonomously while collaborating effectively with an international Head Office., • Genuine passion for niche perfumery, craftsmanship and luxury retail., • Exceptional communication, leadership and coaching abilities., • Fluent English is essential; additional languages are highly desirable., • Flexibility to work weekends, late trading hours and peak retail periods., • Must have the legal right to work in the United Kingdom. What We Offer • Competitive salary based on experience., • Performance-related bonus scheme., • Comprehensive training in fragrance expertise, product knowledge and luxury client experience., • Ongoing coaching, leadership development and career progression opportunities., • Employee discount and product allowance., • The opportunity to play a key role in the international growth of a contemporary French luxury fragrance Maison. Why Join the Maison? Joining the Maison means becoming part of an entrepreneurial and people-focused company where excellence, creativity and innovation are at the heart of everything we do. You will play a pivotal role in the success of the London boutique while working closely with the Retail Manager and the Paris Head Office to support the Maison's continued international expansion. Location This position is based in London, welcoming both local and international clients within a premium retail environment. A strong understanding of London's luxury fragrance, beauty or niche retail market will be considered a significant advantage.

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