Live chat customer service jobs in Richmond - Page 2Create job alerts

Manage the day to day running of the Customer Service function (email, live chat, phone), ensuring all customer queries are responded to with warmth, care and efficiency * Ensure every interaction ...

Channel-agnostic Customer Service: Drive the delivery of consistent and outstanding customer ... and live chat. * Passion for Ticketing: Bring your love for the world of ticketing to your ...

Take incoming sales calls and operate the Live Chat System in the absence of the Sales Team. * Work collaboratively with the Customer Service Team, Despatch, Accounts, and H/R departments to ensure ...

If you live and breath customer service, and are like a dog with a bone in your pursuit of100 ... Managing telephone, email and web-chat enquiries. * Managing all customer enquiries with a view to ...

... live chat, email, social media and clienteling/CRM platforms, enjoy problem solving and task management and have great attention to detail. Responsibilities * Provide outstanding customer service ...

... live chat, and social media platforms. The ideal candidate is passionate about delivering outstanding customer service and enjoys problem-solving in a fast-paced environment. Responsibilities

Track and improve key metrics such as live chat & email response times, and same-day resolution ... Previous experience in a customer support/service role, ideally in a SaaS or technology company

Respond to customer inquiries via email, chat, and phone, ensuring a high level of service. * Assist customers with order processing, returns, and product information. * Resolve customer complaints ...

... customer service alongside supporting our Coordinators who administer courses and deal with ... Speediness in responses to live chat queries Administration * Undertake administrative duties on ...

Provide a contact forecast to Customer Service partner, split by tickets and chat based on previous contact trends (Contact per order rate), 90 days in advance, to be locked in 45 days in advance

Customer Service: Serve as the primary contact for travellers, providing excellent support via phone, email, and live chat. Address inquiries with a professional and friendly approach, ensuring a ...

The Customer Services Executive role sits within the Customer Record Support Team. This team are ... WE LIVE BY OUR VALUES * Integrity of our records, asse

Do you love to chat and socialise with people? Would you consider yourself as a people person? If ... The Role You'll Play As a Customer Assistant you go above and beyond to provide exceptional service ...

Implement and manage customer support channels, including phone, email, chat, and social media ... Analyze customer service metrics and trends to identify areas for improvement. * Prepare and ...

Our awesome client in Slough has immediate openings for Sales and Customer Service Representatives ... Our client's recruitment team is super excited to chat with you! All successful candidates must be ...

Collaborate closely with the sales team to ensure excellent customer service. * Ensure that ... If you are interested in having a chat about this role, please forward updated CV's to Mark ...

Log and classify incidents and requests raised by the customer by telephone, email and via the Service Now chat function * Record calls from customers. Deal directly with requests and complaints and ...

Answer customers enquiries on all channels, including live chat, email, telephone, and social media ... Be creative and constantly consider new ways to help us provide the best possible customer service

Providing customer advice and support over the phone, via Live Web chat and by email enquiries ... Ensuring the client is happy with the service they receive, including aftercare * Meeting customers ...

... Live Chat; * Achieve sales targets by analysing the needs of the customer and making informed ... Work with our customer service and operations teams to ensure efficient customer solutions; * Be an ...

As a Company we have a family culture and live by one of Geraldine's beliefs: "It's more than just ... Act as an ambassador of a world-class brand and deliver our products and services in accordance ...

Responding to and resolving customer queries / requests via chat, email, and social media channels. * Observe and report on customer behaviour and trends to improve service. * Suggest and work on ...

... chat. ✅ Understand the needs and wants of our customers on the front-line and translate those ... Your profile: ✅ You're customer oriented and have previous experience in a customer service or ...