Senior Support Worker
6 days ago
Luton
Position Summary We are seeking a dedicated and proactive Support Worker to join our team. You will be responsible for delivering meaningful support to up to 14 residents, ensuring compliance with accommodation agreements, facilitating referrals, and helping residents achieve their personal goals. This is a hands-on role requiring excellent communication, organization, and leadership skills. Key Responsibilities • Deliver weekly key working sessions tailored to individual residents' needs., • Support residents to create and follow personalised action plans to improve independence and well-being., • Manage licence agreements, support housing benefit claims, and maintain accurate documentation., • Identify and manage voids, as well as oversee eviction procedures in line with policy., • Assist residents in accessing external services, including employment, mental health, training, and healthcare support., • Liaise with external agencies, including local authorities, housing providers, and health professionals., • Allocate bed spaces efficiently and sensitively, ensuring proper resident placement., • Source and support transitions into suitable permanent accommodation., • Prepare and submit monthly resident progress reports and incident reports as required., • Promote and maintain a positive, respectful, and safe living environment in line with safeguarding practices and company culture. Requirements • Proven experience in supported housing, homelessness, or social care sectors (required)., • Strong understanding of homelessness-related issues, safeguarding, and trauma-informed practice. (preferred), • Excellent communication, organisational, and report-writing skills., • Ability to work independently and take initiative in problem-solving and case management., • Driving license (preferred but not essential)., • Flexibility to work across a part-time rota, including occasional out-of-hours support.
