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We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Real World Commercial Solutions to Create a Healthier World In RWCS we’re passionate about improving the life sciences ecosystem and making decisions that accelerate innovation for a healthier world. Every day our team develops evidence-based strategies that are used in published research, clinical guidelines, and market access decisions, to improve healthcare at every touchpoint. We design and deliver Commercial Analytics, supported by our world-class proprietary data assets, solve complex client challenges through strategic consulting, and use leading edge market research techniques to support clients brand strategy, planning and measurement. We’re purpose-driven problem solvers, that do what we love to make a greater impact on human health. Integrated Research We focus on understanding the behaviours and attitudes of Health Care Professionals and patients, and supporting international pharmaceutical companies to understand them as people. This is across the product lifecycle. We explore and measure what Health Care Professionals and patients say and do using different behavioural frameworks to deliver actionable insights and clear answers to our clients’ business questions. We typically use IQVIA data to contextualise our research and collaborate with other IQVIA teams to provide our clients with comprehensive solutions to their business issues. The Role The Engagement Manager role in our EMEA Integrated Research team is critical for driving innovative solutions to key HQ clients based in EMEA. It is expected that the post holder will assist generating target revenues and will work with clients to provide strategic support to answer business issues, oversee the delivery of high-quality studies and generate repeat business. The post holder will focus on integrating different research solutions, such as primary and secondary intelligence, and employing the broader IQVIA offer to have meaningful discussions with clients. The Engagement Manager would be responsible for developing winning proposals for clients, evaluating and proposing different methodological solutions to the client. They also play a key role in coaching the team and supporting the developing of up and coming talent. The candidate will therefore be excited about developing new solutions and services, driving business development activities and delivering projects of the highest quality by working across different geographies. What You’ll Be Doing • Leading the delivery of the IR offer for key HQ clients in EMEA, deploying the right delivery resources and innovation to ensure repeat and new business is generated from major accounts, • Understanding clients’ needs and developing high quality proposals to address those, • Bringing strategic thinking to client issues, developing clear actions for the client to solve their issues and acting as the trusted advisor to clients on a project basis, • Ensuring that offering development is scalable across different client business issues, • Design research solutions, including identification of relevant data assets, methodology, samples, questionnaires, discussion guides and other research tools, • Taking a leadership role in implementing B&IRS business vision and objectives, and support the development of the business, • Coaching offshore team and more junior team members, • Taking responsibility for a significant part of the business, achieving revenue targets, • Managing end to end consulting and Primary Market Research projects including coordination of multidisciplinary teams staffed to the project, such as fieldwork, programming and desk research Who You Are • A university degree holder with 8+ years of experience in life science or healthcare consulting. Preferential consideration will be given to candidates with experience in carrying out consulting and market research projects in the pharmaceutical area at an international/cross-country level., • Able to demonstrate excellent project management, relationship-building, and client-influencing skills with an established network and referral contacts., • Strong capability in managing large and/or multiple projects and juggling priorities so that deadlines are met while retaining consistently high-quality outcomes., • Ability to contribute to business development through the identification of leads, development of proposals etc., • Excellent knowledge of English and of the main Microsoft Office tools (Word, Excel, Powerpoint). Benefits We work hard to prioritise the things that matter most to you. Visit our ___ for information on everything from perks to well-being initiatives and career enhancement. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at ___ IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You’ll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you’ll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you’ll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with * Strategic thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. * Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others * Great influencing and senior stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. * Expertise in customer journey mapping and design thinking methodologies, collaborating closely with Journey Design Leads to produce high-quality journey artefacts. * Skilled in developing future state strategies for multi-channel customer journeys. * Good commercial acumen, understanding how exceptional customer experiences drive positive business outcomes. * Experience using customer data, market insights, and competitor analysis to identify opportunities and shape strategic customer journey development. * Experience briefing and synthesizing customer research, turning insights into journey themes and understanding the cumulative impact of frequent issues on overall journey performance. * Good facilitation and storytelling abilities to communicate journey narratives effectively. * Knowledge of agile working practices, with the ability to thrive in cross-functional environments. Some other highly valued skills may include * Experience in CX tools such as Figma, Adobe Analytics, and Qualtrics. * Excellent analytical and creative problem-solving skills, with a deep sense of customer empathy. * Proficient in using Jira and confluence. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities • Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping., • Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience., • Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products., • Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development., • Compliance to accessibility standards and guidelines to provide an inclusive experience for all users., • Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products., • Gathering and analysis of data from a wide range of sources to create in-depth insights into customer’s needs or pain-points to aid business understanding of the customer experience. Vice President Expectations • To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.., • If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.., • OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.., • Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment., • Manage and mitigate risks through assessment, in support of the control and governance agenda., • Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does., • Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business., • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies., • Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions., • Adopt and include the outcomes of extensive research in problem solving processes., • Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Oliver Wyman’s global Learning & Development team is hiring a Learning Product Manager to design, deliver and scale high‑impact learning products for our Principal and Partner population. You’ll work closely with Partners, the Partner Development Council, HR, designers, delivery specialists an

Technical Project Manager – Consumer Product Engineering. We’re looking for a Technical Project Manager (TPM) to join our client’s Engineering team, driving the delivery of exciting new consumer product launches to market. In this role, you’ll act as a key link between Design, Engineering, a

This is an exciting opportunity for an experienced Business Operations Manager to take central responsibility for the smooth running of the business. Develop product roadmap and ensure delivery in line with business goals. Reporting and KPI/OKR setting across multiple business units.

Reporting to the Product Director, the Product Owner / Business Analyst will play a pivotal role in driving the successful delivery of Verdantix’s digital products, including our new software catalogue platform and AI-enabled tools. Product Owner, Business Analyst, or Project Manager in a technolo

Overall, the product manager will be responsible for execution of the home connectivity strategy and ensuring the customer is championed throughout the product delivery process. Product Manager (Home Connectivity),. You will also support in all product lifecycle phases and help with building innovat

Product Programme/Lifecycle Manager. This critical role will lead the end-to-end development and delivery programme and relevant product-related projects for Humanoid's next-generation humanoid robot fleet solution from Alpha prototype to production version, and from early adoption to mass deploymen

We are seeking a highly skilled Consultant (Securities Engineering Manager) to lead the design, development, and delivery of secure, scalable solutions within the financial services sector. This role requires a strong mix of technical expertise, product mindset, and stakeholder engagement to drive innovation while ensuring regulatory compliance and operational excellence. Role- Consultant (Securities Engineering Manager) Contract- 12 months with possible extension Location- London, UK (1 day per week) Job Description: • An experienced individual with deep knowledge and proven expertise working within or closely with a Central Securities Depository (CSD). The successful candidate will provide critical subject matter expertise on Bonds and UK Gilts lifecycle to inform the design and development of a Digital Securities Depository (DSD)., • In this role, the individual will contribute domain expertise to support product design, regulatory engagement, and market outreach, helping ensure the DSD is aligned with market expectations, regulatory frameworks, and operational realities. This is a unique opportunity to help shape the future of the UK's financial market infrastructure from the ground up—without requiring prior experience in digital assets or blockchain. Responsibilities: • Provide subject matter expertise on the full lifecycle of Bonds and UK gilts (issuance, settlement, custody, corporate actions) to inform the design of a fit-for-purpose Digital Securities Depository), • Work closely with internal product, technology, and legal teams to translate traditional CSD services into digital equivalents while ensuring regulatory, operational, and market continuity., • Collaborate on the definition of the target operating model for the DSD, including participant roles, post-trade workflows, and asset servicing processes., • Support in discussions with key stakeholders in the ecosystem to validate assumptions and refine the solution and product roadmap.

🚀 Role: Product Manager - Customer Journeys 💰 Salary: £70,000- £80,000 (DOE) + Benefits 💼 Industry: Logistics & Technology 📍 Location: London – Hybrid Why join? Join a fast-growing logistics business transforming the way customers access and collect parcels. With core customer journeys already in place, this role focuses on scaling what works, optimising processes, and building next-generation services across a national network. Key Responsibilities: • Own end-to-end customer journeys for parcel drop-offs and collections, • Develop new services that work seamlessly across web and mobile platforms, • Manage the product roadmap and backlog for integrations with external partners, • Implement capacity management systems to ensure availability for customers, • Lead user journey mapping and stakeholder collaboration across customer-facing and backend teams, • Drive continuous improvement based on usage data and customer feedback using Agile methods The ideal candidate: • 3-6 years experience owning products end-to-end across multiple technical teams, • Skilled in user journey mapping and scaling customer-facing digital experiences, • Comfortable managing technical integrations and third-party partnerships, • Knowledgeable about logistics, fulfilment, or delivery operations at scale, • Able to balance a customer experience perspective with technical execution Sound like you? CV ➡️ 📧

Client Engagement & Support Manager Annapurna Recruitment is partnering with a growing technology business in the investment and wealth management space to find a Client Engagement & Support Manager. This is a pivotal, client-facing leadership role, bridging the gap between customers and internal teams to ensure seamless service delivery, proactive communication, and consistently high satisfaction levels. You’ll manage both the Application Support and IT Operations teams, oversee SLAs, and act as the trusted liaison for key accounts. What You’ll Do • Lead client engagement: Build trusted relationships, handle escalations, and maintain transparency throughout issue resolution, • Manage support teams: Oversee global Application Support Analysts and IT Operations, ensuring tickets are triaged, resolved, and documented effectively, • Own SLAs & service reviews: Monitor performance, report on service metrics, and present updates to both internal stakeholders and clients, • Enhance product knowledge: Understand platform logic, architecture, and tools to confidently communicate with clients and assist in troubleshooting, • Drive operational excellence: Coordinate upgrades, maintenance, and IT processes to ensure high system availability, • Spot growth opportunities: Identify potential upsells, cross-sells, and service improvements within the client base What You’ll Bring • 7–10 years’ experience, including 3+ years in a client-facing role (Customer Success, Account Management, Technical Project Management) and 2+ years leading application/technical support teams, • Strong track record managing SLAs, escalations, and service delivery in a technology-driven environment, • Confident communicator able to translate complex technical issues into clear, client-friendly language, • Experience working across time zones and managing distributed teams, • Knowledge of investment, wealth management, or financial technology is advantageous, • Flexible to work between 7am–9pm as needed to support global clients Why Join? • Play a key role in shaping client relationships in a growing, high-value sector, • Lead cross-functional teams and make a measurable impact on service quality, • Join a collaborative, professional environment where innovation and client success are top priorities

We are looking for two new Visual Merchandisers for our ZARA Home store in Battersea & Kings Road. Job Title MERCHANDISER Full time Position General IMAGE: • Keep up to date with fashion and interior design trends, as well as with the actions and proposals of competitors., • Understand the characteristics of each room and their display/location in the store., • Review the TGT daily, analyse the product news report and prepare the store displays to show them before opening., • Implement and adapt Visual Merchandising standards to store needs, ensuring that it is visually and commercially attractive., • Do the pre-check deliveries together with the Store Manager., • Supervise that image and restocking standards are applied by the entire team., • Ensure that labels are aligned with products by adapting it to the furniture and the moment: special prices, discounts, etc. CUSTOMERS: • Has a full customer care focus, overseeing team training to ensure customer care standards are always high to build customer loyalty., • Resolves possible conflicts with customers, always prioritising customer satisfaction. PRODUCT: • Work daily with sales rankings, new product performance, zero-sales items, and family weight distribution planning adjustments based on furniture profitability, adapting product placement to store needs and available stock levels., • Analyse and cross-check data with their store profiles and sales., • Monitor sales by ambience, tables and furniture to get the most out of the stores strategic sections., • Give product feedback, • Help with their proposals to drive sales and store performance., • Knows sales tools and give support to the store manager. PEOPLE: • On delivery days, present new items at the morning meeting, analyse sales by families/products and explain merchandising changes in store., • Fluid and effective communication with the store manager and the team regarding: Analysis of sales and rankings and stock levels of key products., • Provide timely and complementary support to Store Managers: Manage store opening procedures, staff planning and handle unforeseen situations with customers or team members., • Perform the Store Managers duties in their absence. Skills and Attitudes • Strong communication and interpersonal skills, • Ability to lead by example, motivate and develop staff., • Commitment to excellent customer service, • Ability to work under pressure, • Good interpersonal skills, • Strong initiative and self-motivation, • Strong time management and organisational skills, • Strong team management, • Strong KPI analysis to help to improve sales of the store (Ranking analysis), • Commitment to excellent customer service skills.

PRODUCT MARKETING MANAGER UP TO £60,000 + BONUS HYBRID – LONDON 2X A WEEK Please note, you must be a UK resident and citizen to apply THE COMPANY This international education provider supports students who want to study abroad in destinations such as the UK, USA, Canada, Australia, and New Zealand. It offers academic and English language pathway programmes designed to help students progress to leading universities. The organisation provides students with guaranteed progression routes, world-class support services, and early access to university facilities. Backed by decades of heritage and a strong international presence, the UK team is scaling rapidly, delivering best-in-class experiences and helping students achieve their ambitions! THE ROLE As a Senior Product Marketing Manager, you will: • Define product positioning in the market and shape how programmes are presented to prospective students., • Conduct competitive analysis to identify key differentiators and inform strategy., • Lead go-to-market planning and execution for new programmes, partners, and pathways., • Partner with universities and internal teams, acting as the face of the organisation in building and strengthening relationships., • Manage account marketing: develop partner-specific strategies, maintain regular engagement, and ensure key actions are followed through., • Deliver compelling messaging that highlights the value of programmes and resonates across global markets., • Collaborate cross-functionally with marketing, product, and commercial teams to align activity with broader business goals., • Apply commercial acumen to prioritise marketing initiatives that drive student recruitment, revenue, and long-term opportunity., • Use agile approaches to streamline launches and scale repeatable processes across multiple markets. YOUR SKILLS AND EXPERIENCE • 5+ years’ experience in product marketing, within a global or fast-paced environment., • Proven ability to define product positioning, craft go-to-market strategies and deliver successful launches., • Strong commercial acumen, able to connect marketing initiatives with revenue growth and business objectives., • Experience managing partner or client relationships, with excellent stakeholder engagement skills., • Comfortable working cross-functionally, influencing teams, and driving alignment., • A self-starter with both strategic vision and hands-on tactical delivery skills., • Familiarity with agile methods and product-focused ways of working is a strong plus.

Role Purpose Using the relevant company and customer purchasing and inventory systems, as Materials Controller you will be responsible for ensuring that all materials are ordered and effectively managed within the required timescales, meeting internal and external customer requirements, specifications and schedules. Stakeholders • Internal: Colleagues, Line manager, Support functions, • External: Customers, Suppliers, Auditors, HMRC Key Responsibilities • Internal and external customer and supplier liaison, ensuring correspondence surrounding departmental tasks is communicated appropriately, • Process all duty free and duty paid deliveries into the warehouse, ensuring documentation is controlled and maintained in line with departmental processes, • Process orders and returns for both internal and external customers, ensuring documentation is controlled and filed appropriately, • Manage all documentation and processes in line with HM Revenue & Customs, CAA and company requirements, • Manage and maintain all customer portals, including stock submissions and confirmations upon receipt, • Keep the operation informed on product issues and set up par levels, • Keep HMRC updated on inventory status and ullage notifications, • Investigate delivery failures and implement corrective actions, • Carry out stock takes as necessary and use information to manage ordering levels and prevent shortages, • Liaise with operations regarding menu and product changes promptly, • Ensure any quality issues are resolved with minimal customer impact, • Ensure period-end stock takes are completed and entered onto SAP, • Ensure all goods are received in line with due diligence and compliance targets, • Audit deliveries to ensure compliance standards are met as defined by the Vendor Rating System, • Maintain security processes to safeguard equipment, personnel and stock, • Undertake “housekeeping” activities as required, • Design, monitor and review plans to implement changes to customer requirements, • Receipt deliveries and ensure correct stock rotation to prevent product expiry, • Ensure packing operatives have the correct stock available This list is not exhaustive. Accountabilities may vary depending on locality or role complexity and may include other duties considered reasonable by the line manager. What you’ll have Essential • Experience of leading a team of employees within a fast-moving and changing work environment such as FMCG, manufacturing or logistics, • Ability to deliver within set targets with an understanding of cost and control management, • Ability to solve problems, generate innovative solutions and make justified decisions that influence key stakeholders, • Strong planning, organisation and delegation skills, with attention to detail and a logical approach, • Ability to multi-task in a pressured environment and work to tight deadlines, • Effective communication skills – able to communicate at all levels with good verbal and written English, • Team player and role model who leads by example, • Driven to operate to the highest standards, especially during periods of change Desirable • Driving licence, • Knowledge of Excel and Word What you’ll show • Evidence of behaviours aligned to company values

We are seeking an experienced Regulatory Affairs Manager to join on a 12-month fixed-term contract, supporting compliance and nutrition across multiple European markets. This is a senior role with broad cross-functional exposure, ideal for someone with strong regulatory expertise who thrives in a fast-paced international environment. Key Responsibilities • Act as a subject matter expert on European food regulations, labelling, and claims., • Provide expert guidance on regulatory matters for existing, new, and reformulated products., • Lead the regulatory review and approval of consumer labels in English and French, with potential oversight of additional European markets., • Manage and resolve complex regulatory incidents, engaging with internal teams and external authorities., • Monitor and interpret emerging legislation, shaping compliance strategies and contributing to industry discussions., • Support cross-functional projects, including product development, reformulations, and marketing communications., • Drive improvements in regulatory processes and systems, including the rollout of new labelling software., • Manage and develop contractors, ensuring delivery of compliance-related activities. About You • Degree in Life Sciences required; Master’s preferred., • 8–10+ years’ experience in regulatory affairs/nutrition with a strong focus on European markets., • 5+ years’ experience leading teams preferred., • Deep knowledge of European food regulations and labelling requirements., • Fluent in English and French (additional European languages an advantage)., • Excellent communication and influencing skills, with proven ability to manage senior stakeholders., • Skilled in Microsoft Office, Adobe, SAP-PLM, and product lifecycle management systems. What’s on Offer • A 12-month fixed-term contract with significant responsibility and visibility., • The opportunity to work across multiple markets and regulatory environments., • A chance to shape compliance processes and contribute to industry discussions at European level.

ROLE DESCRIPTION: Supply Chain Manager The Company The Outform Group is an award-winning global innovation agency. We partner with some of the best-known brands and retailers worldwide to transform customer experience through insight, technology, and creativity. Our dream is to be revered as the agency shaping the Future of Retail, and in EMEA we have ambitious plans for growth. The Opportunity We are seeking a highly skilled and commercially astute Supply Chain Manager to lead the development and optimization of our global supply chain for turnkey retail display equipment and component supply across metalwork, joinery, plastics, and print. This role is pivotal in ensuring cost-effective, high-quality, and timely delivery of materials and finished goods to support our clients’ needs. The Role: Supply Chain Manager Responsible for developing and managing a global supply chain for turnkey retail display equipment and component materials including metalwork, joinery, plastics, and print. The role focuses on supplier identification, cost optimization, quality assurance, and strategic sourcing to support scalable, high-quality retail solutions. Collaboration with cross-functional teams and supplier partners is key to ensuring timely, cost-effective, and compliant delivery of goods. Location: London or Fleet in UK, Mijdrecht in Netherlands or Lodz in Poland Key Responsibilities • Strategic Supplier Development:, • Identify, evaluate, and onboard suppliers capable of delivering turnkey retail display solutions and individual components., • Build long-term partnerships with manufacturers across metalwork, joinery, plastics, and print disciplines., • Supply Chain Optimization:, • Working closely with the estimating teams, develop and implement sourcing strategies that reduce cost, improve quality, and ensure supply continuity., • Drive regional and global sourcing initiatives to support scalability and responsiveness., • Cost Management & Negotiation:, • Lead commercial negotiations to secure competitive pricing and favorable terms., • Analyze cost structures and identify opportunities for savings across the supply base., • Quality & Compliance:, • Collaborate with QA teams to ensure supplier compliance with product specifications, sustainability standards, and regulatory requirements., • Monitor supplier performance and implement corrective actions where necessary., • Cross-Functional Collaboration:, • Work closely with design, engineering, project management, and operations teams to align sourcing strategies with project requirements., • Support new product development with early supplier involvement and feasibility assessments., • Market Intelligence & Risk Management:, • Stay abreast of market trends, material innovations, and geopolitical risks affecting supply chains., • Develop contingency plans to mitigate supply disruptions. Key Skills and Experience · Proven experience in strategic sourcing or procurement within retail display, furniture, or fixtures · Strong knowledge of manufacturing processes in metalwork, joinery, plastics, and print. · Excellent negotiation, analytical, and project management skills. · Ability to travel internationally and manage cross-border supplier relationships. · Proficiency in ERP systems and sourcing tools

Autel Energy business is booming in Europe. We are now inviting talented people to join our team and create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent diagnostics, testing, and TPMS products and services. In February 2020, Autel was listed on the SSE STAR Market (stock code: 688208). Autel Energy was launched in 2021, dedicated to providing a full range of AC/DC charging station products and solutions for various scenarios. After three years of rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. In Europe, we have: • Over 120 employees actively engaged in researching and developing electric vehicle charging solutions, aiming to explore sustainable development for people, vehicles, technology, and new energy., • 7 subsidiary companies located in the United Kingdom, France, Germany, the Netherlands, Italy, Spain, and Sweden, providing local services and support. We work closely with our customers, understand their needs, and provide customized solutions., • 4 local training centers dedicated to providing professional product technical training for our customers., • 2 local cooperative warehousing centers to ensure stable product supply. For further information, please visit us now at ___ We offer: • Highly competitive salary and benefits package, • Excellent career development opportunities, • International work environment, • Opportunities to collaborate and learn from top talents in the industry We look forward to candidates who: • Have a passion for the new energy industry and are enthusiastic about the charging pile industry, • Possess good communication skills and a spirit of teamwork, • Demonstrate a sense of responsibility and proactiveness, • Candidates with relevant work experience are preferred By joining us, you will: • Participate in the rapid development of the European new energy market, • Contribute to the cause of green environmental protection, • Collaborate with outstanding talents from around the world, • Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive service excellence. The ideal candidate will possess solid knowledge of charging infrastructure, AC/DC chargers, remote monitoring systems, and service contract management. Key Responsibilities Service Quality & Process Optimization • Collaborate with the technical support team to drive continuous improvement in service delivery quality., • Provide professional insights into AC/DC charging technologies, including fault diagnosis and issue analysis., • Lead maintenance process optimization, incident response mechanisms, and standardization of service workflows., • Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes., • Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction., • Work with customer success, sales teams, and third-party service providers to ensure consistent service delivery., • Responsible for the selection, onboarding, and management of service partners, ensuring their competence and competitiveness., • Establish and monitor performance KPIs for service partners, driving ongoing improvement in service quality., • Monitor key service performance indicators (KPIs) and promote data-driven continuous improvement., • Participate in customer meetings, responsible for communicating and reporting service KPIs, and providing improvement proposals., • Coordinate with remote monitoring teams to enhance proactive alerting and issue response mechanisms., • Support the application and advancement of remote diagnostics and predictive maintenance capabilities. Qualifications & Requirements Education & Experience • Bachelor's degree or above in Electrical Engineering, Mechanical Engineering, or a related technical discipline., • 5+ years of service management experience, preferably in EV charging, power electronics, or electrical infrastructure sectors., • Solid understanding of AC/DC charging technologies, power electronics, and EVSE protocols (e.g., OCPP, ISO 15118, etc.)., • Familiarity with common EV charger fault types and resolution processes., • Knowledge of remote monitoring systems, diagnostic tools, and IoT technologies., • Strong problem-solving skills with a customer-focused mindset., • Excellent cross-functional collaboration and communication skills., • Ability to work independently and continuously drive service process improvements., • Prior experience in EV charging industry or related power infrastructure sectors., • Certifications in power electronics, electrical engineering, or maintenance management are a plus., • Experience working with international customers or cross-regional service teams is an advantage. Location: London, UK Start date: As soon as possible Working hours: Full-time Apply now and join Autel Energy to create a green future together! Contact: Apply directly on LinkedIn or send your resume to . Please mention the position that you are applying for in the subject. Best of luck with your job application! Autel 欧洲新能源业务蓬勃发展，现诚挚邀请优秀人才加入我们的团队，共创绿色未来！ 关于Autel Energy: Autel Intelligence 成立于2004年，在全球共有超过2000名员工，专业从事汽车智能诊断、检测分析系统和汽车电子元件的研发、生产、销售和服务，是世界领先的汽车智能诊断、检测和TPMS产品和服务的供应商之一。2020年2月，Autel在上交所STAR市场上市（股票代码：688208）。 Autel 欧洲新能源业务于2021年启动，致力于为各种场景提供全系列AC和DC充电桩产品和解决方案。经过三年高速发展，Autel 新能源已成为欧洲领先的充电桩产品解决方案提供商，旗下的 AC 和 DC 系列产品凭借过硬的品质和优质的本地化服务，深受欧洲能源公司、CPO 和经销商的青睐。 我们在欧洲拥有: • 超过120名员工，积极研究和开发电动汽车充电解决方案，旨在探索更好的人、车、技术和新能源的可持续发展；, • 7个实体子公司分布在英国、法国、德国、荷兰、意大利、西班牙和瑞典，提供当地服务和支持，紧密与客户合作，了解其需求并提供定制化解决方案。, • 4个欧洲本地培训中心，致力于为客户提供专业的产品技术培训；, • 2个本地合作仓储中心确保产品稳定供应； 欲了解更多信息，请立即访问我们的网站：___ 我们提供: 极具竞争力的薪酬和福利待遇； 良好的职业发展机会； 国际化的工作环境； 与行业顶尖人才合作学习的机会。 我们期待您: 热爱新能源事业，对充电桩行业充满热情； 具备良好的沟通能力和团队合作精神； 富有责任感和主动性； 拥有相关工作经验者优先。 加入我们，您将: 参与欧洲新能源市场的快速发展； 为绿色环保事业贡献力量； 与来自世界各地的优秀人才携手共进； 实现您的职业梦想。 岗位职责： 服务质量与流程优化 • 与技术支持团队协作，持续提升服务交付质量。, • 提供有关AC/DC充电技术的专业见解，包括故障诊断与问题分析。, • 主导维护流程优化、事故响应机制建设以及服务工作流程标准化。, • 支持预防性维护、故障排除和备件管理流程的开发与优化。, • 监督并推动服务等级协议（SLA）的执行，以提升响应速度与客户满意度。, • 与客户成功团队、销售团队及第三方服务商合作，确保服务一致性。, • 负责服务合作伙伴的选择、培训及管理，确保其能力与竞争力。, • 建立并监控服务合作伙伴的绩效KPI，推动服务质量持续改进。, • 监控关键服务绩效指标（KPI），推动以数据为基础的持续优化。, • 参与客户会议，负责传达与汇报服务KPI，并提出改善建议。, • 与远程监控团队协调，增强主动警报与问题响应机制。, • 支持远程诊断与预测性维护技术的应用与发展。 任职要求： 教育与经验 • 电气工程、机械工程或相关技术学科本科及以上学历。, • 五年以上服务管理经验，优先考虑具备电动车充电、电力电子或电力基础设施行业背景者。, • 扎实掌握AC/DC充电技术、电力电子及EV充电协议（如OCPP、ISO 15118等）。, • 熟悉常见充电桩故障类型及解决流程。, • 了解远程监控系统、诊断工具与物联网（IoT）技术。, • 具备强大问题解决能力，客户导向思维。, • 优秀的跨职能协作与沟通能力。, • 能独立工作并持续推动服务流程改进。, • 有电动车充电或相关电力基础设施行业经验者优先。, • 持有电力电子、电气工程或维护管理相关认证者优先。, • 具备国际客户服务经验或跨区域团队协作经验者更佳。 入职地点：英国伦敦 入职时间：尽快 工作时间：全职 立即申请，加入 Autel 新能源，共创绿色未来！ 联系方式: 领英直投或者发送到简历到 （请记得在邮件题目中注明您申请的职位） 祝您求职顺利！

Our client is a Luxury label, who are a force to be reckoned with. After seeing phenomenal growth over recent years, they are looking for a Product Developer Co-ordinator to join their accessories team. Based in their London office, they are looking for someone who has experience within luxury leather accessories who can come in and provide pivotal support. It is an exciting opportunity for someone to come in and hit the ground running and be part of something exciting. This role will be responsible for: • Provide pivotal support to the Senior Manager on the development of the collection, • Manage and drive the critical path for the development process, following up daily with the vendors and suppliers to ensure target dates are on track, • Take control of all raw material and trim development and monitoring these schedules in line with the critical path, • Solution orientated, seeking working solutions whilst respecting the design integrity of the product, • Tech pack creation and management for the development process as well as production, • Chase and track all samples and working with the managers and the team through approvals, • Provide regular updates to the teams on the delivery schedules, working through any issues proactively but also ensuring minimal delay to delivery, • Manage the development process, building up strong relationships and visiting suppliers through the season as required., • Support the costings and price negotiation process, ensuring target margins and prices are achieved. Our client is looking for someone who: • Proven experience in a similar role working with luxury leather goods., • Be confident in Italian – written and spoken, • Be a self-starter and motivated as well as excellent problem-solving skills and a high level of communication with the factories and in-house team with the ability to build successful relationships, • A quick learner and able to work within a dynamic team, be diligent with a strong work ethic and be able to work independently as well as under instructions when needed, • Have a flexible approach to your work and the business, be a key team player and adapt as required, • Excellent organisational skills and excellent attention to detail, • Strong all-round IT skills, including numeracy and literacy. This role is based on site at their offices Full time. I am also open to speak to anyone who is able to support on an Interim Fixed Term Contract immediatly.

Our client is a streetwear fashion brand who are redefining the scene through bold design and boundary-pushing storytelling. They’re now looking for a Creative Manager to join the growing team, reporting into the Creative Lead.. You are highly creative with a strategic mindset and a razor-sharp eye for detail. You thrive in fast-paced creative environments and bring energy, structure and direction to everything you do Responsibilities: • Own and manage the creative critical path, overseeing shoot timelines and content delivery across campaign, CRM, ecommerce, digital marketing and social., • Manage the Creative Assets Tracker, collaborating with the Creative team and wider departments to ensure content is briefed, produced and delivered on time., • Once established by the Head of Creative, manage creative briefs for all brand functions, from digital marketing and CRM to brand activations and ecommerce projects., • Support in the execution of creative shoots - including campaigns, ecommerce, social and still life - ensuring final assets align with creative direction and brand strategy, • Manage the production of ecommerce content, including briefing, directing and approving flat lay product imagery ready for final sign-off., • Lead ecommerce shoots end-to-end: overseeing and managing model bookings and locations, building and running the schedule, overseeing shoot days, and briefing final imagery edits., • Support Campaign & Drop Asset Management, • Manage all CRM content - from weekly newsletters to email marketing campaigns - continuously elevating our creative output., • Lead the development and approval of digital assets for all drops., • Lead the ideation and execution of digital marketing videos., • Manage paid digital marketing visuals, delivering final visuals to the Head of Digital., • Line manage 2 x Senior Creative Content Coordinators - supporting their day-to-day delivery, holding regular 121s, and driving their personal development and progression., • Manage the workflow, quality and output of the creative teams deliverables, ensuring projects are well-resourced, on brief, and on time., • Foster a high-performance culture with a strong sense of collaboration, accountability and ambition within the Creative team. Person specification : • 5+ years of experience in creative production, content management or similar, with strong exposure to both campaign and ecommerce environments., • Proven leadership skills with experience managing and mentoring direct reports., • Strong understanding of the digital content landscape, including CRM, paid social, email and .com., • Commercial mindset with the ability to balance creative vision with performance-led thinking., • Confident project manager with experience in timelines, scheduling, and cross-functional collaboration., • Data-literate - ability to interpret creative performance and use insight to inform decisions., • Confident owning briefs, working with designers, and managing content approvals., • Highly organised, detail-obsessed and able to thrive in a fast-paced, reactive environment.

Proclinical is seeking a Principal Product Manager to join a dynamic Digital Customer Experience (DCX) team. In this role, you will focus on developing innovative digital products and optimizing existing capabilities to enhance the customer journey. You will lead end-to-end product management for global connected products, translating business goals into impactful product initiatives. This position requires a strong understanding of customer needs, market dynamics, and technology opportunities to drive the execution of a digital roadmap. You will collaborate with cross-functional teams to deliver solutions that simplify the lives of people with diabetes. Responsibilities: • Develop a deep understanding of customer needs, competitive dynamics, and market opportunities., • Lead data-driven processes to test commercial viability and technical feasibility, translating insights into actionable business cases and roadmaps., • Build and deliver business cases aligned with strategic goals and outcomes., • Define and execute a clear product vision and integrated roadmap to achieve enterprise and franchise objectives., • Manage the full product lifecycle, including new feature launches, global market expansions, sustaining activities, and technical debt retirement., • Set release targets, scope, and value propositions to drive growth and innovation., • Monitor on-market product performance, including market share retention and product complaints., • Create process flows to illustrate operational impacts of new or improved capabilities., • Participate in usability studies to incorporate customer feedback into product development., • Collaborate with technical architects to ensure consistent solution designs across delivery teams., • Work with Product Marketing Managers to shape integrated launch strategies for global products., • Establish best practices for product management and ownership within the organization., • Coordinate architecture and scalability requirements, guiding investment timing., • Contribute to annual and strategic planning through bottom-up forecasting. Key Skills and Requirements: • Customer-focused mindset with the ability to translate insights into actionable product strategies., • Strong business acumen and passion for delivering impactful, innovative technologies., • Data-driven decision-making skills with the ability to balance technical constraints and business outcomes., • Familiarity with IT systems development, Web, and CRM platforms is preferred., • Proven ability to lead cross-functional teams and foster collaboration., • Strong project management skills to translate complex strategies into tactical initiatives., • Experience developing and commercializing digital products., • Excellent communication skills, both written and oral., • Bachelor's degree in engineering, life sciences, business, or a related field., • Knowledge or experience in diabetes care is a plus., • Flexibility to travel up to 25% as needed. If you are having difficulty in applying or if you have any questions, please contact Pat Melody at . Apply Now: If you are interested in applying to this exciting opportunity, then please click 'Apply' or to speak to one of our specialists please request a call back at the top of this page. Proclinical is a leading life sciences recruiter focused on finding exceptional people and matching them with the finest positions across the globe. Proclinical is acting as an Employment Agency in relation to this vacancy. By submitting this application, you confirm that you've read and understood our privacy policy, which informs you how we process and safeguard your data -

I’m currently working with a high-growth fintech client on their search for a Lead Product Manager. This business is on a mission to build the first full-stack financial services hub for the world’s immigrant population, a genuinely impactful product that touches millions of lives. They’re looking for someone who can drive strategy and execution, partner closely with cross-functional teams, and deliver customer-focused solutions in a complex, fast-moving environment. The Role • Take ownership of the full product lifecycle, from discovery through to delivery., • Define customer and business problems in collaboration with Engineering, Marketing, and Design., • Set and track key success metrics for product initiatives., • Research, test, and validate new features and market expansions., • Develop roadmaps and ensure delivery of elegant, simple solutions to complex challenges., • Lead customer workshops and testing sessions to gather insights., • Partner with technical teams to bring products to market, then measure and optimise their performance post-launch. What We’re Looking For • 5+ years’ experience in product management, ideally within fintech or complex digital products., • Strong track record of delivering products across iOS, Android, and web platforms., • Strategic thinker who can connect customer needs with commercial outcomes., • Solid understanding of agile methodologies and product delivery frameworks., • Excellent stakeholder management and communication skills., • A data-driven mindset with experience setting and achieving measurable product goals., • Ability to lead cross-functional teams and work independently in a remote-first environment. The Package • Salary range: £80,000 – £120,000, • Fully remote role – UK based, • Opportunity to work on a mission-led product with global impact If you’re forward-thinking, have an entrepreneurial mindset, and are ready to jump into a start-up environment where you’ll solve complex problems and lead the product process from discovery to delivery, always keeping customers and their interests at the centre then I'd love to hear from you. 👉 Send your CV to

We’re seeking a Technical Product Manager to lead strategy and delivery across multiple AI-driven initiatives. You’ll be the link between cutting-edge AI and enterprise value - partnering with engineers, executives, and end users. Instead of managing requirements in isolation, you’ll take full ownership of product outcomes, making decisions that impact millions of users and drive measurable revenue from day one. What You’ll Bring • 4–8 years’ experience in technical, product, or customer-facing roles, • A track record of delivering impact in complex software environments, • Ability to balance technical detail with business strategy, and communicate at every level What’s on Offer • Salary: £170K – £210K (depending on experience), • Bonus: 50% cash bonus + equity potential, • Hybrid: 3 days/week in London, plus some travel, • Full-time role

Senior Manager, Web and Digital About Hauser & Wirth Hauser & Wirth is one of the world’s leading contemporary art galleries with a strong international presence across Europe, America, and Asia. Renowned for its commitment to the transformative power of art, the gallery combines a passion for trail-blazing, learning, and innovating, with an internationally renowned programme of contemporary artists and beloved estates. This role offers a unique opportunity to lead digital initiatives in an environment that blends creativity, culture, and entrepreneurship. Role Summary The Senior Web and Digital Experience Manager oversees and leads the digital presence across Hauser & Wirth’s website, Shopify-powered e-commerce, and related digital platforms. This role serves as the primary internal partner for the agile development agency, ensuring timely delivery, quality, and alignment with business objectives. The Senior Manager promotes digital governance, SEO, analytics oversight, and collaboration across teams, supporting marketing and sales goals while mentoring the Digital Analyst. Key Responsibilities • Manage and coordinate the external development agency, prioritising backlog, overseeing sprint deliveries, validating releases, and ensuring quality and performance., • Lead and mentor the Digital Analyst, overseeing analytics, dashboard reporting, SEO tagging, and campaign support., • Own the digital product roadmap in partnership with the Senior Director of Global Marketing and key stakeholders (Head of Digital Content, Local Marketing Directors), ensuring initiatives align with gallery objectives and marketing calendars., • Collaborate closely with the Head of Digital Content and various other teams to ensure the prioritisation of workload according to market needs and the seamless integration of digital platforms and data-driven insights., • Oversee SEO strategy and implementation across the website and the Shopify platform; coordinate audits and technical improvements with the agency., • Maintain digital governance frameworks, ensure compliance with privacy regulations (e.g., GDPR), and implement effective incident management protocols., • Drive analytics interpretation and reporting for leadership; coordinate performance measurement and continuous improvement activities., • Facilitate digital governance meetings and strategic steering sessions, incorporating innovation pilots and reviews of emerging technologies., • Manage relationships with UX/UI designers and other third parties as required., • Design and deliver training programs and documentation to upskill internal teams on digital tools, CMS workflows, analytics platforms, and best practices. Required Skills & Experience • 5+ years’ experience in website management, within cultural, luxury, or creative sectors., • Preferred agency background desired., • Proven experience managing external digital agencies and cross-functional teams in an agile environment., • Preferred knowledge of headless CMS platforms and Shopify ecommerce., • Expertise in SEO best practices, analytics tools (GA4, dashboards), and privacy compliance., • Experience in collaborating with marketing teams, CRM tools, social platforms and media., • Demonstrated leadership and mentorship skills in managing junior staff and training colleagues., • Excellent communication, stakeholder management, and organisational skills. Personal Characteristics • Passion for the art world, luxury culture, and high-end brand experiences., • Collaborative and inclusive leadership style., • Highly organised, detail-oriented, and proactive., • Curious and constantly up-to-date with innovation and emerging technologies., • Comfortable in fast-paced, evolving environments., • Strong problem-solving and communication skills, with cultural sensitivity and discretion.

Procurement Project Manager (NPD) London - 4 days/week in the office 1 day from home Role Overview Reporting directly to the Head of Creative, you will be responsible for managing the end-to-end delivery of products—ensuring timely, cost-effective execution from project initiation through to market launch. This includes securing stakeholder buy-in and approvals at key stages, while maintaining the highest quality standards throughout. Leveraging strong project management expertise and a deep understanding of the drinks industry, you’ll work across all business sites to proactively identify and manage the impacts and interdependencies of new product development (NPD). Your scope will include overseeing development within categories such as whisky, rum, and cognac. You will also be tasked with identifying and developing opportunities to collaborate with local artisans for the creation of branded merchandise—both for retail and online platforms—as well as POS materials. This may extend to the development of food products and packaging innovations. Working closely with the in-house creative team, you’ll take ownership of sourcing dry goods including labels, bottles, cartons, and corks, ensuring alignment with brand standards and timelines. This is a unique opportunity for a driven and detail-oriented professional to join a dynamic organisation undergoing rapid growth and operational transformation. Key Responsibilities Project Planning & Execution • Partner with in-house project managers to execute NPD projects across creative, marketing, production, sales, and external agencies., • Maintain consistent communication with all internal and external stakeholders throughout the NPD lifecycle., • Lead and facilitate internal/external NPD meetings, in partnership with project managers, ensuring agendas, minutes, actions, and updates are documented and shared., • Build strong, collaborative relationships across suppliers and internal teams., • Manage pre-launch testing and quality checks to ensure all products meet defined standards and specifications., • Ensure all new products adhere to applicable regulations and industry standards., • Conduct evaluations following product launches to measure performance and gather insights for future improvements. Requirements • Deep knowledge of supply chain and operations, ideally within the drinks or FMCG sectors, • Proven experience with logistics planning, label compliance and international goods movement, • Strong track record in category innovation, including packaging and POS development, • In-depth understanding of the drinks industry, • Demonstrated project management expertise with the ability to drive complex initiatives to successful completion Lime Talent is a recruitment agency specialising in the consumer goods industry. To view a broader selection of our current vacancies go to ___Lime Talent is a recruitment agency specialising in the consumer goods industry. To view a broader selection of our current vacancies go to By making an application to Lime Talent you confirm that you have read and agree to our privacy policy which can be found at ___By making an application to Lime Talent you confirm that you have read and agree to our privacy policy which can be found at The Lime Talent team always review and process job applications swiftly. However, due to the high volume of CVs that we receive online, we regrettably are not always able to respond to every applicant individually. If you’ve not heard from us within 5 working days, unfortunately on this occasion your application has not been successful.

Location: London (4 days in office) Role: Operational Excellence Manager Sector: Online marketplace Salary: Up to £75k + 10-15% bonus We're working with one of the UK's leading online marketplaces on an ambitious journey to grow and strengthen its position in the market. They're looking for an Operational Excellence Manager who will play a pivotal role in improving the efficiency and effectiveness of their Trust and Safety operations. This will involve optimising workflows, automating repetitive tasks and managing relationships with outsourcing partners and third-party providers, ensuring quality and performance standards are consistently met. If you have marketplace experience with a strong project management skillset, this could be for you! The role:- • Identify and implement opportunities to streamline processes, reducing repetitive tasks for agents., • Collaborate with Product and Engineering teams to automate manual workflows where possible., • Lead and coordinate cross-functional projects, ensuring timely and successful delivery., • Work with key stakeholders to define project objectives, deliverables, and success criteria., • Oversee the performance and quality of BPO (Business Process Outsourcing) partners., • Monitor and report on partner performance against SLAs and KPIs, driving continuous improvement., • Manage relationships with third-party service providers, such as digital verification and open-source checks. What you'll need:- • Proven experience in operations, project management, or workflow optimisation, • Experience in an online marketplace, • Strong Excel and Data Analytics skills, • Experience working with external stakeholders such as BPOs, • Strong stakeholder management and communication skills

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career The role of Consulting Director in Unit 42 is a senior-level consulting position. The individual will be responsible for the day to day delivery of our threat-led and technology driven cyber security consulting services through leading and directly overseeing a team of Consultants. This person will have experience in developing teams and working with sales and domain leaders. The Consulting Director will work with a dedicated Regional Business Development Manager (BDM) and Customer Success Manager (CSM) to deliver pitches and prepare proposals to win new business and manage client relationships. We are seeking an individual who is passionate about cyber security and making a difference. You will be a continuous learner and have a sound knowledge of emerging cybersecurity trends and technologies. The individual serves as a trusted advisor to clients, is dedicated to delivering technical consulting services to an exceptional standard, thrives in a fast paced team environment, and advocates for innovative approaches to deliver the best outcomes for our cross-sector clients. Your Impact • Oversee the delivery of our proactive consulting services, ensuring their consistency, quality and highest level of customer service, • Provide hands-on, expert-level proactive Security Operations Center (SOC) assessment and transformation services to clients and deliver findings to CxO and/or Board of Directors, • Work with the BDM and CSM to perform pipeline generation activities, • Lead scoping and services overview conversations with clients for prospective engagements in area of expertise, presenting with credibility and authority, clearly articulating various approaches and methodologies to audiences ranging from highly technical to executive personnel, • Partner with the Unit 42 executive team and service line leaders to develop and execute strategy for the Unit 42 proactive services practice, • Drive innovation in Unit 42’s proactive offerings, by leading and managing the consulting team and collaborating with cross-functional teams to bring new capabilities and services to market that leverage Palo Alto Networks products, • Manage the productivity of a team through attainment of utilisation targets, • Collaborate with peers and leaders across Unit 42 to drive operational and practice development goals, • Recruit and onboard world class talent to support our growth goals, • Support the professional growth and development of our consultants through training and technical enablement, • Foster and maintain a culture that attracts and retains smart, kind team members dedicated to executing with excellence, • Identify and execute strategies for service development, enablement, and product adoption, • Cultivate and maintain relationships with key clientele to increase awareness of Unit 42’s’ capabilities and provide on-demand expertise for client needs, • Amplify Unit 42s’ presence and credibility in the marketplace through thought leadership, including via speaking engagements, articles, whitepapers, and media exposure Qualifications Your Experience • 10+ years of hands-on experience delivering a wide range of cybersecurity consulting services, including at least 4 of the following 8 for global enterprise customers, • Security operations (highly preferred for this position), • Application security (including AI), • Cloud security, • Red & purple teaming, • Cybersecurity risk assessments, • Cybersecurity strategy & transformations, • Cyber crisis management, • Zero Trust, • Experience as a senior-level team leader including overseeing other principal, senior, and mid-level analyst/consultant teams, • Able to split your time across commercial support, client delivery, team leadership, individual mentoring, and technical expertise and skills maintenance activities, • Strong presentation, communication, and presentation skills with verifiable industry experience communicating at CxO and/or Board of Directors level, • Client services mindset and exceptional client management skills, • Public speaking experience, demonstrated writing ability, including technical reports, business communication, and thought leadership pieces, • Bachelor’s Degree in Information Security, Computer Science, Digital Forensics, Cyber Security, or equivalent years of professional experience or equivalent relevant experience or equivalent military experience to meet job requirements and expectations, • Professional industry certifications such as CISSP, CISM, and other leading industry certifications in line with our services portfolio, • Expert level of knowledge of applicable laws, compliance regulations, and industry standards as it relates to privacy, security, and compliance Additional Information The Team Unit 42 Consulting is Palo Alto Network's security advisory team. Our vision is to create a more secure digital world by providing the highest quality incident response, risk management, and digital forensic services to clients of all sizes. Our team is composed of recognized experts and incident responders with deep technical expertise and experience in investigations, data breach response, digital forensics, and information security. With a highly successful track record of delivering mission-critical cybersecurity solutions, we are experienced in working quickly to provide an effective incident response, attack readiness, and remediation plans with a focus on providing long-term support to improve our clients’ security posture. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

About Compnay ViewSonic is a leader in the field of user connectivity and sharing with versatile product lines of LED monitors, touch screens, projectors, large format displays and virtual desktops. Our mission is to be the preferred global brand of Visual Solution products. ViewSonic is dedicated to meeting the needs of our customers, generating profitable growth through efficient operations, and delivering value to our shareholders. For more information, please visit our website ___ For more information, please visit our website Job Summary As an HR Generalist for the EMEA region, you will play a key role in supporting our HR initiatives and programs to ensure the effective and efficient delivery of HR services. This position involves collaborating with various stakeholders across the organization, providing HR guidance, managing employee relations, contributing to the development and implementation of various HR initiatives and supporting the completion of HR projects. General HR Operations Support • Assist in the administration of the entire employee lifecycle, from onboarding to offboarding., • Conduct right to work check in compliance with local requirements., • Be first point of contacts for all employees, support to answer day-to-day HR inquiries and provide timely and effective resolutions., • Prepare standard routine correspondence such as e-mails and letters., • Collate and administration of annual leave and absence., • Maintain accurate employee records and ensure compliance with data protection regulations., • Suppliers, contractors invoice submission and processing., • Arrange Induction Training for new staff, work with IT to set up new starters on various company software, accounts and internal online learning portal. Recruitment • Prepare Job Description for hiring manager, arrange job advertisement for internal career page and external job board., • Advertise, source and conduct initial candidate’s screenings, and follow through the entire recruitment process., • Liaise with recruitment agencies to place orders, schedule and arrange interviews for position openings. HR Administration • Responsible for HR data administration, including documentation, filing, maintaining data in staff folder, HR system etc., • Coordinate and manage alongside other HR team member(s) to ensure accurate and timely payroll processing., • Administrate various Staff Benefit program by signing up new employees, making changes, liaising with external service providers to answer staff benefit related questions., • Company car leasing management: leasing contract, cost management, fuel card., • Support the regular staff benefit and salary benchmarking., • Support quarterly sales commission and annual bonus calculation and issue the relevant confirmation letters and data input in payroll., • Support the overall management of Performance Review process and Annual Staff Award. Training and Development • Support training initiatives by coordinating training sessions and tracking employee participation., • Assist in the development of training materials and resources. Employee Relations • Support the handling of various ER cases, including but not limited to disciplinary, redundancy, poor performance, grievance etc., • Assist in handling employee relations matters, escalating issues as needed. Job Specifications • 4-5 years’ experience in HR field., • Degree in HR Management and/or relevant HR qualification (CIPD) is a must., • Experience in managing a multi-national payroll (within UK and EU)., • Excellent communication skills, able to build long-term, good relationship with internal and external stakeholders., • Strong organizational and administrative skills., • Ability to work within a fast-paced environment., • Detail-oriented with a commitment to accuracy and confidentiality., • Fluency in English, and any EU language desirable.

About us The Independent is an online news publisher that was established in 1986 as a national newspaper independent of party political affiliations or proprietorial influence. In 2016, The Independent became a fully digital publisher, moving away from print in pursuit of sustainability, and to safeguard its values and journalism for the future. The Independent has always thrived through innovation and change. It was the first British newspaper to add a Saturday magazine; the first to give photography the same prestige as a news copy; the first to challenge the Westminster lobby system of closed briefings; the first broadsheet to move to the more compact ‘tabloid’ format; the first to launch a concise quality compact paper; and the first – and only – major newspaper to pull off a successful transformation to fully digital publishing. Through The Independent, Independent TV, eCommerce, indy100, subscriptions and other ‘reader revenues’, The Independent plans to continue the work of many decades, bringing much-needed independent journalism to over 100 million unique global visitors a month, make its voice ever louder and more insistent the world over. We have an international editorial team with our main offices in London and New York. In 2024 The Independent’s portfolio of brands increased through a new licensing partnership with BuzzFeed Inc. to operate the BuzzFeed brands in the UK - BuzzFeed UK, Tasty, Seasoned and HuffPost UK. The additional brands echo the existing business ethos and allow for increased audiences and a further strategic diversification of revenue streams. About You A highly collaborative, proactive and commercial astute person with experience in providing insights, business intelligence and development of products and data tools which enhance commercial campaign delivery and effectiveness. • Aspiring data analyst with a passion for digital publishing, advertising and media, • Track record of using data to improve campaign performance, • Has the ability to build strong, lasting relationships with stakeholders., • Self-motivated, highly organised and able to work to demanding deadlines., • Ability to work autonomously, • A willingness to continuously improve, being adaptable and agile., • Clear eye for detail, with strong time management, administration, and organisational skills., • Efficient in meeting deadlines while maintaining high-quality execution Job Purpose As the Commercial Data Analyst, you will support commercial business intelligence, delivering, evolving and optimising the reporting suite to drive campaign planning and effectiveness. You will innovate our suite of tools and output to support to strategic initiatives. You will be responsible for: • Campaign performance analysis and measurement, evolving and productising reporting capabilities to provide the commercial teams and direct clients with detailed-oriented and actionable insights., • In collaboration with key stakeholders where required, identify and build dashboard solutions to support decision making., • Optimise data-driven ad performance & measurement capabilities, working with the Head of Data Monetisation, Commercial Campaign Data Manager, Ad Ops and Programmatic teams., • Assist in the development of the direct advertising & cookie-less strategies., • Support and maintain the development of data products that deliver value to advertisers. Key Responsibilities and Accountabilities • Deliver against your monthly and quarterly revenue targets agreed with your line manager., • Create accurate and engaging dashboards for internal and external stakeholders., • Understand stakeholders’ key objectives to ensure that dashboards highlight the most relevant KPIs., • Perform regular QA and troubleshooting so that dashboards remain accurate and up to date., • Identify opportunities to drive efficiency by streamlining dashboard build process and reporting through automation tools and technologies available., • Collaborate with other teams to develop reusable dashboards and data set templates or modules to improve team efficiency., • Create and maintain documentation, naming taxonomies to ensure scalable, maintainable and reliable solutions., • Drive adoption of and engagement with campaign reporting among commercial sales & ad operations teams, whilst highlighting managing external client access to dashboards., • Keep up to date with trends in dashboarding, automation and analytics to bring fresh thinking to your work., • Support the execution of the data advertising strategy to drive increased direct/programmatic direct revenue., • Work collaboratively with stakeholders to develop the ETL process and develop initiatives that increase zero- and first-party data collection and enrichment. Skills and Experience Essential • Experience in analysing data and using data visualisation tools (preferably DOMO)., • Skilled in developing a suite of reports which drive improvements in campaign performance., • Ability to tell data stories, communicating complex information clearly and concisely to non-data experts., • Stakeholder management skills with the ability to influence commercial and product teams., • Experience supporting and working with cross-functional teams in a dynamic environment., • Understanding of analytics platforms and/or ad manager platforms such as GA4, Adobe, Meta Ad Manager etc., • Familiarity with Python and SQL preferred – while direct experience isn’t required, a basic understanding of what these tools are and how they’re used is beneficial., • Knowledge of data privacy laws, governance, ethical data use and its impact on digital advertising., • Understanding of digital advertising, the ad tech ecosystem and a publisher’s ad stack., • Knowledge of and experience with using digital data technology platforms, such as DMPs, SSPs., • Experience presenting to internal and/or external stakeholders., • Strong project management and organisational skills, familiar with tools like JIRA. Diversity, Equity and Inclusion We champion diversity in our teams and in our reporting. As a growing and global brand, we must have a workforce that’s more representative of our readers, viewers, clients and partners, and a workplace that creates a sense of belonging for everyone. We are committed to hiring and developing a diverse workforce regardless of background, and we support our people to thrive in their careers here. The Independent is an equal opportunities employer, if you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly. Our values – you will deliver across all our values Inclusive: We champion diversity in our teams and in our reporting. Working as a team, we put transparency and effective communication at the heart of everything we do. Innovative: From the very beginning, The Independent has been breaking the mould. We take risks and are always looking to try new ideas in pursuit of excellence. Independent: Nobody tells us what to think; we make up our own minds and aren’t afraid to do things differently. Like our readers, we value honesty and integrity above outside influences.

Customer Success Manager Hybrid working - South West London office 3 days per week £40,000 + Bonus | Data | Media | Events | B2B SaaS A great opportunity to join a growing business in a critical client management role. BMS have been engaged to recruit for a fast-growing, global financial intelligence business that's redefining how professionals across investment finance connect, learn, and grow. This is your chance to join a high-performing Customer Success team, working with market-leading data tools, virtual and in-person events, and award-winning editorial platforms. The Company - Our client is a digital-first B2B media and intelligence group serving international finance markets. Through multiple respected brands, they produce high-impact conferences, deliver premium market data, and publish trusted editorial content consumed by major players in banking, government, infrastructure, and commodity finance. Their platforms serve thousands of professionals worldwide, offering multi-stream industry conferences, in-depth market reports, and cutting-edge AI-driven tools that support decision-making in complex global markets. Having doubled in size in recent years, the company continues to expand rapidly-providing significant growth opportunities for ambitious individuals. The Role: Reporting to the Head of Customer Success, the Customer Success Manager will manage a portfolio of 40-50 clients, guiding them through onboarding, engagement, training, and value delivery. This role combines strategic client management with hands-on support to maximise client retention and growth. This is a critical, strategic client management position. It requires logical, patient thinkers who can handle challenging situations and turn them in to opportunities. Key responsibilities: • Own the client journey from onboarding., • Ensuring the client has the best likelihood of renewal, • Deliver tailored training and platform demos aligned to client roles, • Monitor usage metrics and communicate ROI and value clearly, • Identify upsell and cross-sell opportunities, • 2+ years of b2b client management experience, • Experience working with a license based sales model, • Strong relationship management and communication skills, • Proactive, adaptable, and driven personality who takes initiative, • Previous customer success experience,, • Experience onboarding and managing enterprise clients, • £40,000 base salary plus bonus, • Flexible hybrid working (3 days in office, 2 remote), • 25 days holiday + UK bank holidays + Christmas office closure, • Private health insurance and wellbeing programmes, • Free gym and Pilates classes, • Cycle-to-work scheme and ethical pension plan Desired Skills and Experience Customer Success, B2B, Information Services, Trade Finance, Account Management, BI, Retention

Agile Delivery Manager | Charity | London | £50k - £61k Are you a pragmatic and passionate Agile Delivery Manager who thrives on coaching teams to deliver meaningful, user-centred products? This is your chance to join one of the UK’s leading Cancer charities, dedicated to supporting people living with cancer, where your expertise will directly contribute to life-changing services. Funded entirely by voluntary donations, their mission is to ensure no one faces cancer alone. The role is primarily remote with monthly travel to London and are exceptionally flexible in terms of work schedule including compressed hours. As an Agile Delivery Manager, you will: • Coach and Support cross-functional Product teams through the full Scrum lifecycle, ensuring all ceremonies are effective and valuable., • Optimise Delivery Flow by removing blockers and impediments, managing capacity, and addressing complex internal and external risks., • Champion Alignment by facilitating effective collaboration across teams and departments to ensure delivery toward shared goals., • Foster Culture by creating an empowered team environment that takes ownership of delivery outcomes and drives continuous improvement., • Maintain Transparency by supporting Product Managers in maintaining a healthy backlog and clearly reporting progress to all stakeholders. What We're Looking For • Proven experience coaching multidisciplinary teams to apply Agile and Lean best practice while delivering technology products and platforms., • Demonstrable experience in capacity planning and managing complex internal and external dependencies to prioritize highest value activity., • Excellent communication and facilitation skills, with proven ability to manage challenging conversations and senior stakeholders' expectations. If you have an Agile delivery qualification (or equivalent professional experience) and are committed to creating a culture of psychological safety, learning, and continuous feedback, then we want to hear from you. This is a permanent role based in London with a salary of £50k - £61k per annum. They offer a great benefits package, including flexible working options, an excellent pension scheme, and a genuine mission to guide your work. If you are ready for a challenge, want to make a tangible impact and grow your career, apply now.

Location: On-site at our bakeries, and our team office in Shoreditch Salary: £38,000 Reports To: CEO & Operations Job Type: Full-Time Summary of role As our Product Quality & Training Manager, you will be the single source of truth for how Humble Crumble products are made and served. You’ll own all training materials, ensure managers are equipped to train their teams, and deliver specialist workshops where needed. You’ll also safeguard food quality and allergen compliance across all sites, ensuring consistency as we grow. This is a brand-new position created to invest in our people and their careers - an exciting opportunity for the right person to mould the role and make a lasting impact. It’s a super important role with direct influence on how our people learn, grow, and deliver excellence across all our bakeries. Our mission is to be the best dessert company in the world by providing the highest-quality product, exceptional customer service, and creating a positive work environment for our teams. Who we are Humble Crumble is a female-founded crumble bakery - the first of its kind. We currently have five bakeries and are looking to expand across the UK. We are a high-growth company that changes quickly and is always striving to be the best in our industry. We pride ourselves on focusing on one thing so that we can perfect it. We also believe deeply in investing in our people and the skills they develop in their careers with us. That’s why we’ve created this new role - to give our teams the best training, support, and opportunities to grow with the business. Who you are You’re a technically skilled baker with a strong understanding of food quality management and training. You are an excellent communicator - in person and virtually - able to inspire confidence in managers and team members alike. You’re highly organised but also creative, finding fun and engaging ways to deliver training. You’re proactive, confident leading teams, and able to translate technical expertise into accessible, effective guidance. You’re also comfortable creating professional, visually engaging training resources using tools like Canva or Adobe Express. Most importantly, you’re motivated by the chance to develop people and shape their skills and careers, knowing the impact this role will have across the business. Essential skills • Minimum 2 years in a commercial bakery or kitchen setting, • Strong technical baking skills and attention to detail, • Proven experience in food quality management or a product technical team, • Strong understanding of food safety systems, allergens, and traceability, • Level 2 Food Hygiene qualification, • Experience creating, maintaining, and delivering training materials, • Comfortable leading training sessions and presenting on camera, • Excellent communication (verbal, written, and virtual), • Highly organised with strong time management skills, • Creative approach to training design and delivery, • Confident using tools such as Canva or Adobe Express to create training content Desirable skills • Familiarity with costing, stock systems, shelf life testing, food labelling, and supplier management, • Confident using Google Sheets, • Experience working in a multi-site food business, • Level 3 Food Hygiene qualification Key responsibilities Training • Own and update all training materials for Humble Crumble, ensuring clarity and consistency., • Create professional, engaging training resources using software such as Canva or Adobe Express., • Train bakery managers on how to train their teams, supporting them in rolling out effective training on-site., • Deliver monthly in-person training sessions at each bakery, focused on the monthly special (created by the CEO) and any bakery specific training that is needed., • Run ad-hoc workshops — e.g. piping masterclasses, customer service training, or product presentation., • Ensure bakery managers are consistently using training materials and following best practices., • Support video-based training (YouTube/online guides) by presenting, demonstrating, or overseeing content creation. Quality Management • Be the single source of truth for how Humble Crumble products should be prepared and presented., • Conduct regular visits to bakeries to monitor product quality, taste and team execution., • Lead quarterly quality control seminars and train quality champions at each site., • Monitor and address recurring customer complaints linked to product quality., • Manage and update allergen information for all menu items, ensuring accuracy and compliance., • Maintain supplier specification sheets and allergen matrices, communicating updates to managers., • Test and evaluate products from new and current suppliers to ensure top product quality., • Arrange shelf life testing and maintain supporting documentation for audits., • Oversee compliant food labelling and packaging information for all retail products. Weekly work schedule • Monday to Friday role, with weekend work during key launches, events, or site specific needs., • Based primarily at Old Spitalfields Market and our team office, with monthly visits to each bakery., • Flexibility required during new bakery openings — this may involve staying near the new site for several weeks to train the full team on-site. New locations may be anywhere in the UK and could also include Europe or the US., • Balanced schedule of in-person training, quality checks, and administrative work. Benefits • A consistent work schedule (Monday–Friday, occasional weekends), • Access to unlimited CBT and therapy through our wellbeing provider, • Private healthcare (opt-in) after probation, • Free crumble, • 28 days holiday per year, including bank holidays, • Ongoing training and professional development To Apply Please email your CV, cover letter and bakery portfolio to: 📩

JOIN OUR JOURNEY Medialab is the UK’s leading independent media agency, and one of the fastest growing in the industry. We’re a media agency that’s made differently: purpose-led, data-driven, founder-run and proudly independent. Our entrepreneurial spirit means success is rewarded and there are no limits to what you can achieve, which our employees agree with, evidenced by being a Campaign ‘Best Place to work’ for the last 5 years in a row, Campaign's Independent Agency of the Year 2024 and The Sunday Times Best Places to Work 2025. We are IPA Effectiveness accredited, an IPA People-First agency and widely awarded including a double-gold at the 2024 IPA Effectiveness Awards for our work with Laithwaites. Our independence means we can focus 100% on doing the right thing to secure success for our clients and our brilliant people. We work with a wide variety of clients including Hovis, Sharps Bedrooms, SunLife, Standard Life, Laithwaites Wine, EMMA Mattresses, Save the Children, Mind, Guide Dogs, , Alzheimer’s Society, RNLI and Clearscore. OUR VALUES • Commit to Doing the Right Thing (Act with integrity and accountability), • Help People Flourish (Invest in people), • Dig Deeper to Understand Better (Data driven curiosity) OUR COMMITMENT TO YOU Working at Medialab comes with lots of perks including all the usual things you would expect, such as a competitive salary package, pension, season ticket loans, cycle to work scheme, weekly social events and big summer / end of year celebrations. On top of that, we offer extra benefits, which make life at Medialab even more rewarding: • Time to Unwind – 22 days holiday (+ Christmas holiday closure), birthday & mental health day off, holiday buying scheme, flexi-hours and work abroad scheme., • Hybrid Working – Balance between home and office. We welcome requests for flexible working arrangements from the commencement of employment., • Career Growth – A meritocratic approach to progression with quarterly reviews, CPD Platinum accredited training, mentoring and leadership support., • Health & Wellbeing – Private medical insurance, health cash plan, gym discounts, wellbeing apps Mental Health First Aiders and unlimited free professional counselling., • Supporting Families – Enhanced parental leave, flexible working and life assurance., • Giving Back – Paid charity days and sustainability initiatives., • Perks & Rewards – Retail discounts, long-service trips and an unforgettable team culture. YOUR NEXT CHALLENGE We are hiring for a Digital Account Director to play an integral role within one of our Client Planning teams, requiring deep experience and understanding of digital paid media, specifically Paid Social, Display and Online Video. This role will serve several key clients across various digital channels, including but not limited to paid social, display, and online video strategy and activation. This role requires a strong understanding of how to plan, set up, and monitor digital campaigns, as well as a working understanding of data analysis and insight techniques and a competent level of general marketing and creative processes. The position offers significant room for growth and career progression, with training provided to cover any knowledge gaps. Experience in direct response (DR) objectives is essential, with experience in upper-funnel brand awareness objectives important. Along with strong digital technical skills, you will be client-facing and adept at presenting strategic plans and leading campaign activation and reviews. You will help develop effective ways of working, managing, motivating, and training Digital Managers and Executives. WHAT YOU’LL BE DOING • Accountable for social and programmatic strategy and media plan activation across your key clients. As well as providing consultation on sizeable digital briefs across the wider Client planning team, where needed., • Taking ownership of client accounts, including sharing strategic opportunities, creating and presenting yearly forecasts & plans, day-to-day campaign management, preparation and delivery of post-campaign analysis, and client engagement., • Responsible for ensuring Digital Managers and Executives deliver best-in-class client leadership, alongside the Client Planning teams, and best practice digital activation for all clients, through ownership of in team training, process management and consultation., • Quickly learning about and adopting Medialab’s data driven approach to media, and our high levels of client service, being a resourceful and independent thinker and problem solver, • Deliver accurate and detailed media plans and yearly forecasts across digital channels, including Paid Social, Display and Video. Including providing reasoned rationale and performance projections based on client/platform data., • Presenting strategic recommendations to clients to help them achieve their long term objectives, whilst also continuing to raise the bar and constructively challenging media plans to drive growth for clients., • Working with in-team Digital Directors to support Operational & Strategic projects including; training, process, partner relationships, product testing & onboarding, measurement, thought leadership and best practises. THE SKILLS YOU WILL BRING • Experience of activating Paid Social, Display and Video strategy to the highest standard. Including experimentation and an understanding of best practice in key platforms., • Experience delivering these campaigns through social platforms, and the Google stack, including DV360. Experience with programmatic partners is desirable., • Deep knowledge and proven performance utilising key digital platforms; including but not limited to Platform Business Managers, Google Campaign Manager, and Google Analytics., • Deep understanding of digital performance to analyse clients’ historic and current activity to inform your media recommendations., • Ability to communicate complex topics with clarity, confidence and conviction, to both specialist and non-specialist audiences., • Highly numerate and able to set and monitor budgets across multiple campaigns., • Adept at juggling multiple projects for multiple stakeholders.

Be part of a bold energy company on a mission to power a sustainable future in the UK. We’re on the hunt for a passionate, forward-thinking Senior Product Manager who loves turning big ideas into real impact. In this role, you’ll shape a scalable platform, cut through complexity, and make strategic moves that unlock fresh opportunities. You’ll work hand-in-hand with our tech teams, using creativity and collaboration to solve tough challenges and spark innovation. If you thrive on bringing order to chaos and want your work to make a visible difference, this is your next big adventure. This is a full-time, fixed-term position with a hybrid working model. The role requires one day per week in the London office, with occasional travel to the Nottingham office for infrequent meetings. Accountabilities: • Drive the full product lifecycle from discovery to launch, delivering seamless, high-quality integrations that elevate user experiences., • Lead the technical side of partnerships, ensuring smooth, reliable integrations with third-party platforms., • Be the product voice in engineering-focused discussions, balancing immediate priorities with a forward-looking vision that keeps future possibilities open., • Champion and inspire, share your product vision with clarity and passion, motivating teams and stakeholders across the organization., • Embrace iteration and experimentation, accelerating learning, adaptation, and continuous improvement., • Shape the Product Community by sharing insights, mentoring peers, and setting a higher standard for product excellence. Align your team around tackling the most critical challenges and seizing high-impact opportunities., • Develop deep market intelligence, uncovering user needs, behaviours, and the full breadth of product possibilities., • Harness data-driven insights to sharpen strategies, maximize performance, and deliver meaningful value to users. Knowledge and Skills: • Bachelor’s degree in a relevant field — or equivalent professional experience that shows you’ve mastered your craft., • Proven success in product management, with a track record of driving complex, technical initiatives from concept to launch., • Strong product fundamentals: adept at discovery, prioritization, and strategy to guide smart decisions in high-stakes, fast-moving environments., • Skilled in user research and discovery, with a passion for working closely alongside technical teams to bring insights to life., • Deep understanding of emerging technology trends and how to translate them into real-world product opportunities., • A strategic thinker who can deliver immediate results while always keeping the future in focus., • Exceptional communicator and leader, able to energize and align cross-functional teams., • Comfortable navigating ambiguity, with a knack for creating clarity and momentum in uncertain or volatile markets., • Familiarity with tools like Jira, AWS, Google Suite, Mixpanel, and Miro (a plus, not a requirement)., • Outstanding collaboration and stakeholder management skills, with the ability to influence at all levels., • Experience in energy flexibility or other highly regulated industries., • Knowledge of large-scale integrations and the dynamics of complex technical ecosystems., • A track record that proves you can balance immediate delivery pressures with a long-term, strategic vision. Please note: Should your application be successful, and you are offered the role, a number of pre-employment checks need to be carried out before your appointment can be confirmed. Any assignment offer with our client will be subject to a satisfactory checking report from the Disclosure Barring Service. This vacancy is being advertised by Rullion Ltd acting as an employment business. Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion’s approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants.

About Us: Here at c2c we take pride in being an award-winning train operator running services between Fenchurch Street and Shoeburyness, serving 26 stations in East London and South Essex. Our customers never stand still and neither do we. We anticipate, innovate and flex around our customer’s needs and it takes a great team to do this. We are looking for a dedicated and versatile individual to join our team as a Service Delivery Manager. Purpose of the Role: • The principal role of this post is to ensure that c2c rail is adequately resourced to provide the service which is advertised and any additional requirements that arise at short notice. Additionally, to ensure that all Train Crew are issued with relevant information and publications., • The role has overall responsibility for the authorisation and control of all movements on Shoeburyness Depot through effective utilisation of Depot Supervisors and Depot Drivers., • The post holder will hold overall safety responsibility for Shoeburyness Yard., • Responsible for the supervision of Drivers, Depot Drivers, Depot Supervisors, Depot Managers, rosters and other staff under your control at c2c Depots., • To efficiently respond to service problems and company incidents to ensure a high standard of company service., • Responsible for the working arrangements of the Depot, in particular the implementation of statutory and mandatory schedules, instructions and standards which govern the safety of staff, contractors, and product. Responsibility for all aspects of remote signing on points., • The demands of the post will be to communicate with both internal and external bodies. Able to keep accurate records and work systematically and under pressure., • You must at all times adhere to the relevant sections of Personalised Rule Books, Sectional Appendix the c2c Safety Manual and other relevant publications., • You will ensure all activities and opportunities are delivered in a compliant and safe manner and reflect accurately the c2c Rail Codes of Conduct., • Manage and resource all services running throughout the c2c route., • Manage a team within the c2c Service Delivery Centre and Shoeburyness depot whilst ensuring there is a Senior presence in the SDC during peak hours., • Improve the performance and quality of service to Customers on all routes through the timely introduction of remedial actions whenever required Generate a record of all events which affect the c2c route and ensure that the team, correctly record all incidents on each shift., • Carefully manage the train service to protect schedule 7.1 targets, • Ensure all competencies within the SDC and Service & Resourcing department are maintained Experience and Qualifications Required: • Previous experience of liaising with Local Union Representatives, • Traincrew & frontline terms & conditions of service., • Traincrew Group Standards., • Full knowledge and understanding of relevant Rules, Regulations and Appendix Instructions., • Awareness of Customer Service and its key importance to business success., • Positive forward-thinking individual with team building, leadership, and development qualities to include strong interpersonal skills., • Able to work as a Team member and to know abilities, personalities of direct report staff to achieve maximum achievement from them., • Capable of retaining aptitude, skills, and knowledge to participate in the programme of continuous assessment in line with the relevant section of the c2c Safety Manual., • General education to GCSE, or O level standards, including English and Mathematics, • In depth knowledge of all procedures relating to the use and rostering of train crews, frontline staff and rolling stock, • Thorough knowledge of c2c and Network Rail operations, geography, and train plans, • Ability to investigate and interpret data thoroughly and accurately, including detailed knowledge and experience with TRUST, Shelia, P2, CCF, Tyrell, Gemini and Tracs Enterprise, • Sound practical experience in Health and Safety, welfare, and other related matters, including c2c alcohol and drugs policy and HR procedures, • Knowledge of rules within the competency framework for c2c operations, particularly those appertaining to train crew and AC EMU Rolling Stock, • Experience in managing a small to medium sized team

Background The URC is a challenger sports league with a bold vision: to unite diverse rugby cultures and deliver world-class entertainment to fans worldwide. As our digital footprint expands, we are focused on creating products and experiences that strengthen the connection between fans, partners, and the competition. The Role The Digital Platforms Product Lead will act as the product owner for URC’s digital ecosystem. This role defines the roadmap, drives product innovation, and ensures platforms support URC’s audience growth, brand, and commercial goals. You will be responsible for shaping fan journeys, gathering feedback, and prioritising features across web, app, OTT, CRM/CDP, and engagement tools. Day-to-day, you will manage platform settings, support marketing campaigns, and deliver experiences that put fans at the heart of the URC. This role combines creativity and product vision with enough technical literacy to work closely with the Senior Marketing Manager, Technology Lead and external developers. It is suited to someone who is equally comfortable brainstorming new features, tweaking CMS settings, and presenting product strategies to stakeholders. Responsibilities • Own the vision and roadmap for URC’s digital platforms (web, app, OTT, CRM/CDP, fan engagement)., • Align platform development with URC’s brand, fan growth, and commercial strategies., • Prioritise new features and improvements based on fan insight, partner needs, and budget., • Work with UX designers to optimise fan journeys (onboarding, ticketing, highlights, loyalty)., • Manage CMS, CRM, CDP, and app settings for campaigns, notifications, and platform content., • Track adoption, performance, and engagement across platforms to produce actionable insights., • Coordinate with clubs and unions to support their use of URC-provided platforms., • Develop documentation, training materials, and onboarding resources for both internal and external users., • Act as product consultant for Outlier clients: gather requirements, shape delivery plans, and guide onboarding., • Represent URC professionally in workshops, client meetings, and product demonstrations. Candidate Profile • Experience in product ownership, digital platform management, or similar roles., • Creative and commercially minded, with an understanding of fan engagement in sport., • Confident working in CMS, CRM/CDP dashboards, and app/OTT consoles., • Strong communicator, able to translate fan and partner needs into clear product requirements., • Comfortable balancing day-to-day operational delivery with long-term strategic thinking., • Able to collaborate effectively with technical colleagues and external suppliers., • Curious, proactive, and aligned with URC values: Aim to Amaze, Be Brave, Lead from Your Position, Act as One Team United.

About epx epx, formerly EP&T Global Limited, is a global leader in building performance optimisation with energy & operational management solutions that reduce energy and water wastage and improve operational outcomes across an array of commercial real estate. Our EDGE platform extracts, analyses and reports data to reduce building energy use by identifying opportunities to reduce energy, water, and waste consumption within buildings. EDGE collects, processes, analyses, visualizes and interprets billions of sets of data per year to optimize the performance of buildings. It provides data-enabled technology to a portfolio of building assets in 26 countries throughout Asia, Australia, Europe, Africa, Middle East and North America. About EDGE Industrial EDGE Industrial is a new cutting-edge product designed for property owners and operators in a range of sectors including transport, logistics and industrial. It delivers a comprehensive suite of services including security, health & safety, risk management, energy optimisation, critical asset management, compliance and reporting. With a land-and-expand model, EDGE Industrial is poised for significant growth across the UK and European market. The Role: We are seeking a dynamic and customer-centric Customer Success Manager (CSM) to join our London team. This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers, while also driving account growth through strategic relationship management and solution expansion. The ideal candidate will be a trusted advisor to our customers, deeply understanding their business needs and proactively identifying opportunities to enhance value through our platform. What You’ll Do: • Deliver Success: Ensure all contracted services are delivered smoothly and meet customer expectations., • Own the Relationship: Be the trusted point of contact, building strong stakeholder relationships and leading strategic customer engagements., • Drive Growth: Lead renewals, retention, and identify opportunities to expand account value through up-sell and cross-sell., • Enable Customers: Run onboarding and training to maximise platform adoption and customer confidence., • Collaborate Internally: Work cross-functionally to ensure seamless service delivery and champion the customer voice., • Share Insights: Work with the appointed Customer Delivery Analyst to coordinate reporting, present performance data, and provide feedback to improve outcomes., • Be the Expert: Develop deep expertise in the EDGE Industrial platform and its underlying IoT technologies. What We’re Looking For: • Proven experience in Customer Success, Account Management, or Client Services, ideally within SaaS, IoT, and/or property sectors., • Strong commercial acumen with a track record of growing customer accounts., • Excellent communication, presentation, and stakeholder management skills., • Ability to understand and explain technical concepts to non-technical audiences., • Experience working with transport, logistics, or industrial customers is a plus., • Comfortable working in a fast-paced, evolving environment with a high degree of autonomy. What We Offer: • Hybrid working conditions (3:2), • Competitive salary and benefits including Mental Health Leave, and Health insurance., • Career growth opportunities with senior leadership exposure, • Be part of the fast-growing prop-tech sector focused on sustainability Why epx? We embrace change, celebrate wins, and strive to make a positive impact every day. We value diversity and encourage applications from all backgrounds. Apply Now! Submit your CV and join us in creating a sustainable future.

Company Overview We are an industry-leading cocktail and live music bar company, operating throughout London. Known for delivering awesome live music and killer cocktails, our venues are in Battersea, Clapham Common, Shoreditch and The City. We pride ourselves on creating unforgettable guest experiences and fostering a vibrant atmosphere across our locations. With our ambitious growth plan over the next 1-3 years we are looking to add several venues to our portfolio. Perks and Benefits • Competitive Option to Earn (salary, performance bonus, and service charge). The package will be discussed in the first call., • 28 days of holiday per annum, • Access to a gym at our Head Office, • Well balanced rota including two admin days, • Regular team get-togethers and events, • Access to Hospitality Action for you and family, • Discounted gym membership to Pure Gym, • Cycle to Work scheme, • Fantastic development opportunities as Records Bars continues to grow, • Big discounts at all Rocket Leisure venues, • Strong recognition systems in place to reward your hard work Summary of The Role We are on the hunt for a dynamic GM who has a proven track record running a multi-faceted venue, managing of a large team, delivers on product and has a good acumen on core KPI delivery (sales, GP %, labour %, consumables). They must have 1+ year plus experience in a high volume venue. Old Street Records has been operating since 2016 and has been a popular Shoreditch destination ever since. It is vital thart the successful candidate has the passion to continue that journey. Main Responsibilities and Duties • Ensure all weekly reporting is delivered on time including key KPIs and being 1-2 weeks ahead with rotas. KPIs include sales vs budget, labour %, gross profit %, consumable spends, guest happiness., • All team members to have required personal development plans in place., • Work collaboratively with heads of departments from the Head Office team., • All daily, weekly, monthly, and periodically compliance is managed including food safety, Premises License, health and safety and fire due diligence., • Oversee recruitment for the venue by following the agreed recruitment process., • Manage all disciplinary issues following the company and ACAS guidelines., • Work closely with all local authorities including licensing, EHO, and the police., • Report all maintenance to the Operations Manager and ensure that the venue is well maintained., • Ensure all members of staff have an employment contract, right to work, health questionnaire, and a signed copy of identification. What We Are Looking For: • A hospitality professional who is passionate about the guest journey., • A candidate who is dedicated to the develeopment and happiness of all their team members., • A candidate who embodies self-development to continually improve., • A candidate who has attention to detail and manages the finer details well.

Project Manager - Insurance Broker Model Duration: 6-Month Contract (potential for extension) Location: Remote-first with occasional travel to Bracknell & Victoria Our leading retail-backed financial services client is launching a brand-new insurance broker model — and they're looking for a Project Manager to lead the Proposition workstream of this high-impact initiative. This is a first-time launch for the business, so they need someone who’s done it before — someone who understands what it takes to build a broker model from the ground up and bring it to market. Key Responsibilities: • Lead the development of a new insurance broker proposition (Home & Car), • Oversee product, pricing, marketing, and customer journey strategy, • Manage relationships with a panel of insurers and key third parties, • Collaborate with a leading insurance software provider (CDL experience highly desirable), • Drive delivery across multiple workstreams and ensure go-live readiness Ideal Candidate: • Has launched an insurance broker model in a previous role, • Deep understanding of insurance propositions and market competitiveness, • Strong stakeholder and delivery management skills, • Experience working with or alongside CDL is a big plus, • Senior-level delivery expertise (Programme-level scope) To apply for this position please submit your CV.

Project Manager (Case/Matter Management – Global Rollout) Location: London (2 days in office / 3 days remote – flexible hybrid working) Salary: Circa £120,000 + benefits (Open to long term contract basis) About the Role Our client, in the Legal sector are embarking on a significant global transformation programme, moving from a home-built CRM and matter management system to ShareDo, a modern work and case management platform. This role will be central to the successful global rollout, starting in the UK and then extending across the US and APAC regions. We are seeking a highly methodical, delivery-focused Project Manager with experience leading large-scale technology deployments within a law firm or professional services environment. This is a unique opportunity to shape a business-critical platform that will underpin the firm’s client service, operational efficiency, and future digital strategy. This project is anticipated to last 2-3 years, with wider projects lined up across the firm. We are ideally looking for an experience PM with Matter Management Deployment experience. Key Responsibilities • Lead the end-to-end project management of the ShareDo deployment across the firm, from UK rollout to international implementation., • Drive delivery through structured project governance, ensuring scope, budget, timelines, and quality are met. (Success will be measured), • Work closely with the COO, Product Lead, Business Analysts, and Change Team to translate requirements into actionable delivery plans., • Manage vendor relationships and third-party suppliers involved in the ShareDo deployment and integrations., • Coordinate with IT and business stakeholders to ensure seamless integration with other core firm systems (DMS, finance, CRM, reporting, etc.)., • Oversee risk, issue, and dependency management, ensuring timely resolution and proactive communication to senior leadership., • Partner with the Change Management team to ensure strong user adoption and effective training across regions., • Provide clear reporting and updates to the Systems & Solutions leadership team and firmwide stakeholders. Skills & Experience • Proven track record of managing large, complex technology transformation projects, ideally within legal, insurance, or wider professional services., • Direct experience of case/matter management or work management platforms (e.g., ShareDo, or equivalent)., • Strong understanding of legal practice operations, particularly in insurance law, desirable., • Demonstrable expertise in stakeholder management, including at Partner, Executive, and global levels., • Skilled in project methodologies (Agile / Waterfall / Hybrid), with the ability to bring rigour and structure., • Excellent organisational skills, with a methodical and efficient approach to planning and delivery., • Strong vendor and supplier management experience., • Ability to work across multiple time zones and cultures as the programme expands internationally. Opportunity • Opportunity to lead one of the firm’s most strategic technology programmes with global impact., • Highly collaborative environment with a dedicated Change Team, Product Lead, and BAs supporting delivery., • Flexible hybrid working – typically 2 days in the office, 3 days from home., • Competitive salary package, • A culture that supports innovation, professional growth, and work-life balance. This position has been signed off and keen to arrange interviews. Please apply ASAP!

Global skincare and wellness brand are looking for a permanent and highly experienced Senior Supply Chain Manager to lead and optimize supply chain operations across multiple third-party logistics providers and contract manufacturing sites within the cosmetics industry. This pivotal role will manage complex logistics networks, ensure consistent product availability, and drive operational excellence across manufacturing, warehousing, and distribution. Key Responsibilities • Develop and execute supply chain strategies that support product launches, seasonal campaigns, and global expansion., • Align supply chain operations with brand objectives, sustainability goals, and customer expectations., • Manage relationships with multiple 3PL partners across regions, ensuring consistent service levels, compliance, and cost efficiency., • Monitor key performance metrics including OTIF, inventory accuracy, and warehouse productivity., • Maintain optimal stock levels across all 3PL sites to meet demand., • Source raw materials, packaging, and finished goods from global suppliers while ensuring quality and regulatory compliance., • Collaborate with suppliers and 3PLs to streamline inbound and outbound logistics., • Lead demand forecasting and inventory planning across multiple distribution centres and retail channels using AI-driven forecasting tools., • Implement inventory optimization strategies to reduce obsolescence and improve product availability., • Oversee transportation planning and execution, including international shipping, customs clearance, and last-mile delivery., • Ensure all logistics operations meet sustainability targets and regulatory standards., • Lead a team of supply chain professionals and foster collaboration with marketing, sales, and finance teams., • Utilize ERP (NetSuite) and WMS (SNAP) systems to manage supply chain data and generate actionable insights., • Leverage analytics to identify risks, opportunities, and cost-saving initiatives. 7+ yrs of experience in supply chain management, within cosmetics, skincare or FMCG, with a proven track record in managing multi-site operations and building strong 3PL partnerships.

Interim HR Project Consultant London/Hybrid 2-3 days on site £70-80,000 Fixed Term Contract (Day Rate not available) We’re looking for an Interim People Project Consultant to lead the delivery of high-impact HR Projects that drive transformation and support the business strategy. You’ll work closely with Strategic HR Business Partners and specialists across the organisation to design and implement innovative, pragmatic solutions that add measurable value. As a key contact for stakeholders, you’ll manage multiple projects end-to-end, ensuring clear communication, stakeholder engagement, and successful outcomes. This role is being offered initially on a 12-month fixed term contract. If you have significant experience managing complex change projects, apply to help shape meaningful change and drive value through people. What you’ll be doing: • Scope, design, and lead delivery of People projects aligned with business priorities, • Collaborate with key stakeholders to ensure effective planning, communication, and project governance, • Track project plans, risks, actions, and dependencies to ensure timely delivery, • Deliver clear and engaging communications and presentations to support change initiatives, • Provide expert advice on People processes and policies throughout the project lifecycle, • Analyse People data to inform decision-making and measure success, • Contribute to wider HR transformation initiatives across the UK business, • Business Transformation (OD) experience, • Ideally, experience of working in an organisation that has moved to an agile Product-led operating model What you’ll bring: • Strong consultancy and stakeholder management skills, • Confidence managing multiple projects and priorities in a fast-paced environment, • Experience analysing data to identify trends and guide decision-making, • Excellent communication and influencing skills at all levels, • Knowledge of HR processes and employment legislation, • Customer-focused, solutions-oriented mindset You can expect to receive: £70-80k d.o.e, bonus, 12% pension, life x10, PMI, 28 days holiday. Please quote 51896 when calling Simon at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd Human Resources Recruitment Solutions is the leading recruiter for HR Director, Manager, Business Partner, Learning & Development, Internal Communications, Talent Acquisition and Reward opportunities across Surrey, Sussex, Kent and London. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role.

The Manager of Hotel Operations is responsible for maintaining and improving the product execution for the Oasis Class and Icon Class vessels and ensuring all concepts and standards are followed and monitored. The Manager of Hotel Operations is responsible to oversee all Oasis Class neighborhoods, Open Deck areas, Boarding and Departure in turnaround ports and a seamless on/off the ship operation in the various port of calls. He or she shares the overall responsibility for the execution of the OPP Plan across the Hotel shipboard organization. The Manager of Hotel Operations role is the steppingstone to the Associate Hotel Director role and eventually to the Hotel Director position. Successful Managers of Hotel Operations have demonstrated exceptional leadership skills, a strong ability to build business relationships and achieve results through others while working in a very fast paced and physically demanding environment. Other behaviors that characterize high performing Managers of Hotel operations include being self-driven, proactive, and showing a growth and a problem resolution mindset. Qualifications: • SHIPBOARD Employment type., • 3 years or more years operational experience above Front of House Divisional head position with a proven ability to manage and lead., • Ability to speak additional languages, such as Spanish, French, Italian or German, is preferred, • Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, manpower modeling, leadership techniques and production methods., • Knowledge of the principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques. Essential duties and responsibilities: • Updates the Hotel Director on the cruise flow daily, including manage the gangways for arrival and departure in each port of call informing the Hotel Director of ship clearance, guest off and on experience and confirming zero counts., • Internal reviewer for all annual Hotel compliance and divisional operational audits and ensures that corrective processes are in place and reports completed for audit findings within Hotel Operations., • Champions the Royal Way program onboard and ensures the culture is promoted throughout the ship to encourage Hotel and Marine teams are fully engaged., • Recruit, motivate, and develop staff to encourage continuous growth and retaining and developing talent amongst all crew., • Assists the Hotel Director in implementing the business and operating budget plans to ensure KPIs and metrics meet targets. Reviews operating budgets, revenue reports, analyzes established goals and objectives compared to actual results, and implements recommendations to achieve projected goals., • Ensures the security and safety of guests and shipboard employees through established emergency procedures. Oversees the Evacuation Control Center (ECC) in conjunction with the Hotel Director. Monitors crew drills and ensures effective training is completed.

M-Cube is a leading company in In-Store Digital Engagement solutions, offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customer retention and communication within the retail industry. M-Cube, established in 2001, during the years expanded its range of services with the aim of creating increasingly personalized customer journeys by bringing the advantages of the online world into the physical store. With offices in Italy, United Kingdom, France, Belgium, The Netherlands, Germany, Spain, China and Hong Kong, an operational branch in New York and a consolidated network of global partners, M-Cube currently manages over 50,000 installations around the world for over 400 brands in the Fashion & Luxury, Retail, Finance & Insurance, QSR, Grocery Retail and Automotive sectors. The Job For our branch M-Cube UK we are looking for an experienced Technical Lead and Solution Design Manager. Leading the M-Cube UK Technical Team, this position is fundamental to the Solution and Product Definition Strategy and supports the sales process from a technical perspective, both pre and post sales. This position requires a solutions-driven individual with strong technical expertise and the ability to collaborate across teams and external partners. Strong management skills are crucial, with the individual being able to drive solutions, proactively seek information, manage multiple tasks and be very confident when speaking with customers / suppliers. Main responsibilities • Face to face and remotely consult with clients, current and potential, to help define their project requirements., • Manage and coordinate technical design phases to meet customer needs., • Proactively coordinate and activate resources as needed to achieve project goals., • Engage and coordinate with internal teams, including Software Development (for project integrations), Delivery (to validate reliability and after-sales management), and Content Production (for cost analysis)., • Collaborate with the Sales team on proposals and support pitches, ensuring solutions are cost-effective, appropriately designed, and aligned with customer requirements., • Coordinate and maintain relationships between M-Cube and various stakeholders., • Design, suggest and test / implement new solutions., • Provide remote and onsite support for installations., • Produce technical documentation and manuals., • Be driven by successful results, ensuring a professional manner from initial meeting to conclusion., • Manage a small, focussed team., • Follow Product Guidelines and stay aligned with market trends, competitors, and internal strategies. Essential Skills • At least 3 years of experience working for an AV System Integrator., • Motivated, determined and confident decision-making skills., • Client communication skills, acting as a primary point of contact and representing the company professionally in meetings and on-site visits., • Ability to coordinate and maintain relationships with clients, stakeholders, and internal teams., • Strong organisational skills, with the ability to manage multiple projects simultaneously., • Expertise in digital and interactive Audio/Video Hardware and Software. Specifically, LED, LFD screens and content management systems., • Extensive experience using Microsoft Office tools, especially Excel, Word, Power Point., • Infrastructure Knowledge, basics of networking (LAN/WAN, VPNs, Firewalls)., • Fundamental Understanding of Mechanical and Electrical engineering., • Small Scale Audio Design and Commissioning., • Experienced in creating technical proposals, diagrams, and presentations., • Strong problem-solving skills to address customer complaints and implement effective resolutions. Desirable Skills • Experience with some or all the following: Autocad, Visio (or similar), Solidworks Our offer • A salary in line with experience and market conditions, • Opportunity to work with a driven, passionate, talented team, • A position in an international company with an innovative and dynamic environment, • Company hybrid working policy Worksite Central London

DEPARTMENT: Ki Risk REPORTS TO: Manager (Property) Who are we?👋 Ki is the biggest global insurance tech company you’ve never heard of, unless you’ve been looking to insure a satellite, wind farm or music festival recently. Having written over $877m in gross written premium in 2023, we’ve achieved significant growth since our beginnings in 2021. Our investors were excited about the fact we were revolutionising the way a 333 year-old industry was working. There are hardly any industries left that are mainly paper based, but the specialty insurance market is one. Together with partners at Google and UCL we developed Ki and created a platform that helps insurance brokers place risk in a fast and frictionless way. We’re continuing to lead the charge on the digitisation of this market and we need more excellent minds to work with us to realise this goal and create more opportunities. Where do you come in? To ensure that the team provides underwriters with a fast, consistent and accurate service in line with risk aggregation strategy agreed with the Senior Manager (Catastrophe Modelling) and Head of Risk Aggregation. To ensure complete and accurate exposure data and modelled loss information, in line with Risk Aggregation strategy, is available to provide internal and external stakeholders with appropriate reporting within agreed timeframes to enable compliance with internal and regulatory requirements. To continuously strive to develop, streamline and implement best practice processes, tools and analytical reporting for the risk aggregation function whilst aligning processes across classes of business and different uses of modelling (e.g. ORI and Pricing). What you will be doing: 🖋️ To work with the Risk Aggregation team members and other relevant functions (capital modelling, actuarial and ERM) to ensure that modelling processes and assumptions are closely aligned, operate as intended and meet all regulatory requirements. To provide the relevant pricing, rollup, analytics, management information and reporting to the relevant stakeholders (e.g. underwriting and ORI placement teams) with a high degree of accuracy and timeliness. To manage the quality of exposure data and the production of data from Ki’s processing teams. To provide the relevant subject matter expert input into wider risk aggregation projects and deliverables (e.g. Ki view of risk and ORI). To interact with and maintain good relationships with all internal and external stakeholders (e.g. model vendor and brokers). To assist the other members of the Risk Aggregation team where necessary. Work cross-functionally with other team members to support product development and advance Ki’s view of risk across various classes of business and product offerings. Work cross-functionally with other team members to support the delivery of new revenue opportunities. What to expect during the recruitment process: 1. Initial recruiter screening call, 2. Interview with hiring manager, 3. Technical Interview (this may vary depending on the role), 4. Values Interview Ki Values: • Know Your Customer: Put yourself in their shoes. Understand and balance the different needs of our customers, acting with integrity and empathy to create something excellent, • Grow Together: Empower each other to succeed. Recognise the work of our teams, while celebrating individual success. Embrace diverse perspectives so we can develop and grow together., • Be Courageous: Think big, push boundaries. Don’t be afraid to fail because that’s how we learn. Test, adapt, improve - always strive to be better. Our culture: At Ki, we are committed to creating an inclusive environment where every colleague is valued and respected for who they are and can do the best work of their careers. Inclusion is a critical foundation of our business and people strategies and supports our vision of becoming a market-leading, digital and data-led specialty insurance business. An inclusive workplace fuels innovation because creativity thrives when everyone feels valued, respected, and supported to drive it. So, no matter who you are, where you’re from, how you think, or who you love, we believe you should be you. What we offer You’ll get a highly competitive remuneration and benefits package. This is kept under constant review to make sure it stays relevant. We understand the power of saying thank you and take time to acknowledge and reward extraordinary effort by teams or individuals. If this sounds like a role and a culture that appeals to you, apply now!

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. The Data and AI revolution is changing everything. It’s everywhere – transforming how we work and play. Join Accenture and help transform leading organizations and communities around the world. Accenture Data and AI is driving these exciting changes and bringing them to life across 40 industries in more than 120 countries. The sheer scale of our capabilities and client engagements and the way we collaborate with the ecosystem, operate and deliver value provides an unparalleled opportunity to grow and advance. Accenture’s Data and AI practice covers the range of Data and AI skills, from Strategy, Data Science, Data Architecture, AI Engineering and Visual Insights. When combined with Accenture’s broader Strategy and Consulting practice, we are able to bring together the unique ability to drive end to end business change through the application of Data and AI. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. We are expanding our Data & AI practice to help clients transform their content supply chains using Generative AI. As a Manager, you will lead the development of our GenAI-enabled content supply chain offering, drive thought leadership, and deliver innovative solutions that help clients achieve speed, scale, and personalization in their content operations. You will work at the intersection of AI, data, and marketing technology—partnering with leading brands to automate and optimize content creation, production, and distribution workflows. This is a strategic role with a balance of business development, solution design, and delivery leadership. Key responsibilities: Offering Development • Define and shape our GenAI content supply chain service offering, including go-to-market strategy, frameworks, and accelerators., • Evaluate emerging GenAI technologies and platforms to integrate into our ecosystem. Client Engagement & Advisory • Act as a trusted advisor to C-level and senior marketing/IT leaders on content supply chain transformation., • Identify client challenges and design solutions leveraging AI, automation, and data-driven insights. Delivery Leadership • Lead end-to-end engagements: from discovery and strategy to design, prototyping, and implementation., • Ensure quality, timeliness, and measurable outcomes for client projects. Business Development • Support sales efforts through proposal development, pitches, and thought leadership., • Develop case studies, POVs, and participate in industry events/webinars to establish market presence. Team Leadership & Capability Building • Mentor and grow a team of consultants focused on AI, automation, and content operations., • Create internal knowledge assets and drive practice-level capability development. Qualifications & experience: Consulting Experience: • Strong experience in management consulting, digital transformation, or data/AI roles with a strong track record in client delivery within content supply chain. Technical & Domain Expertise: • Strong understanding of content supply chains, marketing technology ecosystems (DAM, CMS, PIM, workflow tools)., • Hands-on experience or working knowledge of Generative AI applications (text, image, video generation), LLMs, and automation platforms., • Familiarity with data pipelines, cloud platforms (AWS, Azure, GCP), and API-based integrations. Strategic Thinking & Solution Design: • Ability to design AI-driven solutions for large enterprises, balancing business value with technical feasibility. Commercial Acumen: • Experience supporting sales, business development, and shaping proposals. Communication & Leadership: • Exceptional stakeholder engagement, presentation, and influencing skills., • Experience leading teams and managing complex projects.