We are seeking a Support Analyst to join our team. The ideal candidate will have strong communication skills, be detail-oriented, and possess the ability to analyze and resolve customer issues efficiently. Responsibilities: - Communicate effectively with customers to provide support and assistance - Conduct data entry and maintain accurate records of customer interactions - Utilize phone etiquette to handle inbound and outbound customer calls - Analyze customer needs and recommend appropriate solutions - Upsell products or services to enhance customer experience Skills: - Proficient in English; multilingual abilities - Strong communication skills to effectively interact with customers - Ability to analyze customer inquiries and provide suitable solutions - Experience in data entry to maintain accurate customer records - Knowledge of phone etiquette for professional customer interactions - Bilingual proficiency is desirable for enhanced customer support
Job Summary: We are seeking a skilled Beautician to join our team. The ideal candidate will have a passion for beauty services and providing exceptional customer experiences. Responsibilities: - Communicate effectively with clients to understand their needs and preferences - Provide a range of beauty services including barbering, makeup application, eyelash extensions, and deep tissue massage - Manage appointments and ensure efficient scheduling - Upsell products and services to clients - Deliver high-quality customer service and hospitality - Enhance guest services by creating a welcoming and professional atmosphere Experience: - Proven experience in beauty services such as barbering, makeup application, eyelash extensions, and deep tissue massage - Strong ability to manage appointments and prioritize tasks effectively - Excellent communication skills to interact with clients and team members - Demonstrated expertise in upselling products and services - Prior experience in delivering exceptional customer service in a salon or spa setting If you are a dedicated Beautician with a passion for beauty services and creating memorable experiences for clients, we invite you to apply. Join our team and be part of a dynamic environment where your skills are valued and growth opportunities are available. Job Types: Full-time, Part-time, Permanent, Temporary contract Pay: £11.00-£11.50 per hour Benefits: Company pension Employee discount On-site parking Store discount Schedule: Day shift Flexitime Monday to Friday Overtime Weekend availability Supplemental pay types: Commission pay Performance bonus Licence/Certification: NVQ Level 2 Beauty Therapy (preferred)