About the job Job Description As Transport Operations Manager, you are responsible for the day to day managing of all transportation matters within DO & CO. This includes managing members the transport department that includes landside and airside supervisors, support staff, drivers and loaders. Overseeing the operational planning of flight and people schedules and managing the live airside and operation. Through strong communication, you will ensure all members of the transport team are aware of the expectations of their role, and how to operate safely airside. You will play a major part in supporting the DO & CO family to deliver exceptional food and service, maintaining the high reputation of DO & CO with our partners. Day to day managing of all people management processes for the Transport department both airside & landside Collaborating with other internal departments to ensure that flights are serviced on time in a safe and efficient manner. Ensure success is not limited to your department. Operational point of contact for external stakeholders such airline clients and airport contacts. Taking the lead with confidence, and being dependable during times of disruption. Motivating the team, and providing direction and guidance to Supervisors, Support team, driver and loaders on shift. Managing, reporting, and implementing any changes as required, to ensure DO & CO is compliant with the regulations relating to airside and landside operations. Having the composure and ability to adapt to stressful situations and deal with any emergencies or last-minute changes to scheduled flight operations. Taking the initiative to create and maintain an environment of continuous improvement and positivity. You will be precise and have great attention to detail when recording and completing paperwork as well as ensuring all records are up to date. Maintaining the DO & CO high standards by ensuring airside and landside deliveries are on time and in accordance with airline and airport safety standards. Maintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholders. Contributing to the team’s successes in periods of disruption or where required due to heavy workload. Ensuring all aspects of the operation are assessed and all members of the department consider DO & CO a safe place to work. Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications You are a role model, leading by example, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Passion and motivation for delivering high levels of safety and service standards. Well presented, professional individual with a can-do, positive attitude that indulges in team success Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best Strong, dependable leader that will happily join and assist your team to maintain the high DO & CO standards at any given moment You are a clear and engaging communicator, strong verbal and written English, and will use a variety of methods to keep the team well informed on all important matters Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Have energy and drive to deliver beyond expectations and effectively balance priorities and always looking for ideas and opportunities to improve our service and operations Approachable leader that the large DO & CO Family can depend on and trust With your guidance, your department will always remain a safe place to work and operate You must have previous experience in Operations Management role. You must have a clean, 5-year checkable history due to working in a restricted zone of an airport Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Room Division Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Are you a kind and caring person? Could you care for an older person that needs some help to stay living safely at home? Do you have experience working in a care home or looking after a loved one? We're on the lookout for Home Care Professionals who are passionate about making a real difference to the lives of older people. At Clarendon Home Care we're dedicated to providing top-quality home care to local people who need support to live independently and happily in their own homes. Our award-winning care team has been working in the Surrey area since 1994 to assist clients with personal care, housework, medication, meals and all manner of tasks. As anybody that works in care will tell you - no two days are ever the same! Job Description You'll drive from door-to-door visiting older people at home and assist them with daily tasks such as meal preparation, cleaning, personal care and medication administration. Home Care Assistant Benefits: - Great rates of pay - £12.21-14 per hour weekdays, £13.00 at weekends - Per mile travel allowance plus additional travel time payments per round - 28 days paid Holiday - Full paid care professional training from induction to shadowing experienced staff to the Care Certificate and QCF (NVQ) - Regular support, supervision, and appraisal - Auto-enrolment in company pension scheme - Paid DBS - Free uniform and PPE What we're looking for: You don’t need to have previous experience in this field and you don't need any qualifications – we’re happy to work with you to help you become an excellent care worker. Above all we want someone that shares in our values. These are: - a commitment to quality and being the best we can - treating the people we support with compassion - showing dignity and respect to the people that they will be working with - having trust and respect for all members of our team. The duties are varied and no two days will be the same. Our service users are individuals and they all deserve to be treated as such. However, as a general guide, duties may include some support with personal care needs, medication administration, meals, housework and companionship. You should have: - Kind, caring, people skills - Passionate about making a difference to older people’s lives - Available to work between 7am-2pm and/or 4pm-10pm and at least one weekend per month - A full UK driving licence (car or motorcycle) - Right to live and work in the UK without sponsorship Qualifications Your communication skills will make an older person feel safe and give you the satisfaction that you are providing amazing care while supporting them to stay at home safely and independent. It would be useful to have some experience of working in a care setting or interacting with older people. This could be a personal experience of caring for a family member or a voluntary experience. However, this is not necessary as we offer a superb environment to develop your life skills, provide FULL training from the start, and will support you throughout your career with us. Additional Information All offers are subject to successful references and DBS disclosure. Clarendon Home Care is a founding member of the Surrey Care Association. We are fully licenced and regulated by the Care Quality Commission. THIS ROLE REQUIRES THAT THE APPLICANT IS A DRIVER, RESIDES IN THE UK AND HAS THE RIGHT TO WORK IN THE UK. We are not sponsoring VISA applications at this time.
The Shop Manager will be responsible for the day-to-day operation and overall management of the Tops Pizza takeaway branch located in Walton. This role requires strong leadership, operational oversight, and excellent customer service skills to ensure smooth running of the store, staff performance, product quality, and customer satisfaction. Key Responsibilities: Operational Management: Oversee the daily operations of the takeaway shop, ensuring timely and accurate food preparation and delivery. Manage stock levels, order supplies, and ensure proper inventory control to avoid shortages or wastage. Ensure cleanliness, hygiene, and safety standards are consistently maintained in accordance with food safety regulations. Handle any on-site issues with equipment, supplies, or service, escalating as required. Staff Management: Recruit, train, supervise, and schedule staff including kitchen crew, delivery drivers, and front-of-house employees. Provide leadership, motivation, and support to the team to maintain high morale and productivity. Monitor staff performance and implement disciplinary measures or performance improvement plans where necessary. Maintain compliance with employment laws, including health and safety, working hours, and pay requirements. Customer Service: Ensure exceptional customer service is delivered consistently across all interactions – in-store, phone, and online. Address customer complaints and feedback professionally and promptly to resolve any issues and maintain customer loyalty. Monitor delivery times and service efficiency to meet or exceed customer expectations. Financial Management: Oversee cash handling procedures and ensure accurate daily reconciliation of sales and expenditures. Assist in budgeting, cost control, and achieving sales targets. Implement promotional strategies to boost sales and improve customer reach. Compliance and Reporting: Ensure compliance with all food hygiene, safety, and licensing regulations. Maintain required documentation including health & safety logs, food temperature records, and delivery logs. Provide regular reports on staff performance, sales trends, and operational challenges to senior management.