Senior Product Designer
9 days ago
Sunbury-on-Thames
Entity: Technology Job Family Group: IT&S Group Job Description: The Senior Product Designer is responsible for shaping complex product experiences that require a strong understanding of user needs, business objectives, and system dependencies. The role focuses on structuring end-to-end user journeys, translating research insights into practical design solutions, and supporting teams in navigating ambiguous problem spaces. The initial primary focus of this role is bp’s enterprise design system — designing and maintaining the tokens, components, and patterns that keep bp’s digital products consistent, accessible, and easy to build. Over time, the role will transition to contribute across the broader Developer Experience (DevEx) portfolio, including the internal developer platform and its tooling, and AI-enabled developer tooling. Work at this level requires strong foundations in interaction design, service thinking, and visual design. The role contributes to the development of scalable product patterns and ensures design outcomes remain consistent with established systems and accessibility standards. Ensuring EAA / WCAG AA compliance across all design-system tokens and components is a core driver of this role, not an afterthought. Awareness of emerging technologies, including AI-enabled tools and product capabilities, supports informed design decisions and efficient design workflows. Please note that roles based out of SJS or Sunbury will move to Timber Square, Southwark, from Q4 2027. This role operates across the design-system federation model, collaborating closely with product managers, engineers, researchers, and other designers — both within the Design Engineering team and across the product teams adopting the design system. Partnership with frontend engineers is central, ensuring strong consistency between Figma designs and delivered code. Engagement may also extend to federation delegates, content, operations, and support teams when product experiences intersect with broader operational processes. The team values thoughtful discussion, constructive feedback, and knowledge sharing. Designers contribute to maintaining strong design practices while driving adoption of the design system across disciplines. • Design-system ownership: Own and evolve the design system — define and maintain tokens, components, and patterns in Figma; produce usage guidance, specifications, and documentation; and enable teams to adopt the system correctly and consistently., • Figma-to-product consistency: Act as the design guardian for the design system, ensuring components are used correctly across products and partnering with engineers to close design-to-build gaps between Figma and delivered code., • Accessibility ownership: Ensure design-system components meet EAA / WCAG AA requirements by design — embedding accessibility into specifications, states, and usage guidance, and considering all component states and edge cases., • Research and insight synthesis: Plan or support interviews, usability testing, and behavioural observation, synthesising findings into journey maps, experience principles, and structured design recommendations., • Experience design: Define user journeys, task flows, and interaction patterns for complex product workflows. Service blueprints may be created to illustrate user interactions and supporting system processes., • Design execution and prototyping: Develop wireframes, prototypes, and high-fidelity interfaces using established design systems and accessibility standards., • Design facilitation and collaboration: Facilitate workshops, feedback sessions, and collaborative discussions to improve design outcomes and support shared understanding across product and engineering teams., • AI-assisted design exploration: Use AI-supported tools for exploration, research synthesis, or documentation, with attention to accuracy, ethics, and inclusivity. What you will need to be successful You do not need to meet every point below. If you have a strong combination of the essential criteria and are keen to grow into the rest, we would love to hear from you. • You have several years of hands-on product design experience delivering complex digital experiences., • You have designed and maintained enterprise design systems — creating and evolving tokens, components, and patterns that scale across multiple products., • You design fluently in Figma, using modern features such as variants, tokens, componentisation, and structured dev-handover., • You apply accessibility standards in your work, designing to meet WCAG AA / EAA requirements and accounting for all component states., • You can show, through a portfolio, how you reason through problems, design interactions, and make progress in ambiguous situations., • You plan or contribute to user research and turn what you learn into structured design decisions., • You explain and defend design decisions clearly in writing and discussion, and you work closely with engineers on design-to-code handover (without needing to write production code)., • You have any combination of experience facilitating workshops, critiques, or cross-functional alignment sessions., • You are comfortable exploring AI-assisted tools and workflows for research synthesis, exploration, or documentation., • You have supported the growth of other designers through mentoring, pairing, or feedback., • You have familiarity with frontend technologies sufficient to hold productive feasibility conversations with engineers. At this level, the Senior Product Designer contributes to initiatives spanning multiple product areas or teams. Their work connects insights, product priorities, and operational considerations to deliver scalable design outcomes. Informal mentorship and fostering alignment across teams is a key aspect of the role. Why join us? At bp, we support our people to grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, excellent retirement benefits, among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Reinvent your career as you help our business meet the challenges of the future. Apply now! Travel Requirement No travel is expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Cloud Platforms, Cloud Platforms, Collaboration, Communication, Configuration management and release, Continuous deployment and release, Creating a high performing team, Database Design, Digital Project Management, Documentation and knowledge sharing, Emerging technology monitoring, Facilitation, Information Security, Mentoring, Metrics definition and instrumentation, NoSql data modelling, Problem Solving, Relational Data Modeling, Risk Management, Scripting, Secure development, Service operations and resiliency, Software Design and Development, Solution Architecture, Source control and code management {+ 5 more} . Future Location Notice: This role will start in Sunbury, London. bp has announced a planned office move to Timber Square, London, with all positions currently advertised in Sunbury, including this one, expected to relocate around Q4 2027-Q1 2028. This presents an exciting opportunity for all employees and leaders to come together in one London location. The specific date of the move will be confirmed closer to the time. Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please _. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
