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Introduction We are excited to announce that we are currently seeking a Store Manager to join our talented operations team at our ice cream shop located at Bromley High Street, BR1 1JY. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. About Unico Gelato Unico Gelato is an Italian delicatessen specialising in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Holland Park, Bromley and Lisbon, with a new location in Gloucester Road set to open this upcoming Summer. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. Tasks - Providing high-quality customer service to establish a strong relationship with the local community; addressing complaints and resolving issues - Serving Gelato, pastries and coffee ensuring the company’s quality standard - Overseeing daily operations to ensure the shop runs smoothly - Monitor and manage stock levels, placing orders for supplies as needed - Ensure all products meet company standards for quality and consistency - Creating a strong work ethic within the team, managing and recruiting staff - Recruit, hire, and train new staff members. Provide ongoing training and development - Create and manage staff schedules to ensure adequate coverage during all operating hours - Attending staff meeting - Maintaining cleanliness - Ensure the shop complies with all health and safety regulations. Conduct regular safety training and drills - Maintain high standards of food safety and hygiene in all aspects of the shop's operation Requirements - Previous experience in the food & beverage industry - Flexibility to work during week-ends - Leadership skills - Organizational skills - Able to collaborate within the team - Willingness to learn - Strong work-ethic - Fluent English speaking Availability - Up to 45 hours / week - Location: 75 High Street, Bromley, BR1 1JY, Kent Budget £30,000 per year

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