Service operations manager jobs in Beckenham

Company Overview:Join our dynamic fitness team in the heart of Beckenham High street! Our thriving fitness centre is committed to delivering exceptional facilities and services to our members. With cutting-edge equipment and a vibrant community spirit, we empower individuals to achieve their fitness goals and lead healthier lives. Position Overview:We are in search of a driven and seasoned Gym Manager to lead our daily operations. The ideal candidate will exhibit outstanding leadership, a deep passion for fitness, and dedication to providing exceptional customer experiences. Responsibilities: Oversee all gym operations, including staff management, member relations, facility upkeep, and financial performance. Recruit, train, and lead our team to maintain a high standard of service excellence. Strategise and execute effective marketing plans to attract and retain members. Analyse key performance metrics to drive business objectives and make necessary improvements. Ensure strict adherence to health and safety protocols, fostering a clean and safe environment for all. Address member inquiries, feedback, and concerns promptly and professionally. Qualifications: Previous experience in a similar fitness industry role is essential. Exceptional leadership and communication abilities to motivate and inspire teams. Strong customer service skills with a focus on building lasting member relationships. Proven track record in achieving sales targets and advancing business growth. Knowledge of fitness equipment and techniques is advantageous. Flexibility to work evenings and weekends as needed. Benefits: Competitive salary based on experience. Performance-driven incentives and bonuses. Opportunities for career progression Access to gym facilities and fitness classes. Supportive and collaborative work environment. Join us in empowering individuals to reach their fitness goals and make a positive impact on their lives! Job Types: Full-time, Permanent Salary: £30,000.00-£35,000.00 per year Benefits: Company pension Discounted or free food Employee discount Schedule: Monday to Friday Weekend availability Supplemental pay types: Performance bonus Quarterly bonus Experience: Supervising experience: 3 years (preferred) Hospitality: 1 year (preferred) Customer service: 3 years (preferred) Management: 3 years (required) Work Location: In person Reference ID: Gym Manager Expected start date: 22/04/2024

We are currently seeking an experienced and dynamic Head Chef to lead our culinary team. As the Head Chef, you will be responsible for overseeing all aspects of kitchen operations, menu development, and staff management to ensure the highest standards of food quality and guest satisfaction. Responsibilities: Lead and inspire a team of kitchen staff, including Sous Chefs, Line Cooks, and Prep Cooks, to deliver exceptional culinary experiences. Develop and execute innovative menus that showcase creativity, seasonality, and local ingredients. Maintain consistency and quality in food preparation, presentation, and taste. Manage kitchen budgets, including food and labor costs, and optimize operational efficiency to maximize profitability. Train, mentor, and motivate kitchen staff to foster a culture of continuous improvement and excellence. Implement and enforce health and safety standards, ensuring compliance with regulations and best practices. Collaborate with management to plan and execute special events, promotions, and catering services. Stay updated on industry trends, culinary techniques, and ingredient sourcing to drive innovation and differentiation. Requirements: Proven experience as a Head Chef or Executive Chef in a high-volume restaurant or hospitality establishment. Strong leadership and managerial skills, with the ability to inspire and develop a diverse team. Extensive culinary knowledge and proficiency in various cuisines and cooking techniques. Creative mindset with a passion for culinary innovation and experimentation. Excellent communication and organizational skills. Strong financial acumen, including budgeting, cost control, and inventory management. Culinary degree or equivalent certification is preferred. Flexible schedule, including evenings, weekends, and holidays.