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  • Receptionist / Administrative Assistant
    Receptionist / Administrative Assistant
    2 hours ago
    £13–£13.5 hourly
    Part-time
    London

    Private Mental Healthcare Service in London is looking for an administration assistant on a temporary/part-time basis. When necessary, we need someone who is willing to work flexible hours and on Saturdays. An Administration Assistant is responsible for providing administrative support to clients, answering phone calls, maintaining communication with staff and clients, assisting with executive administrative tasks, interacting with service providers, and maintaining a professional demeanour at all times. You will report to the current practice manager or whoever is the practice manager at the time of your employment for the items below: Your duties and responsibilities will be: ● Greeting visitors to the facility warmly and offering them help immediately ● Providing customer support ● Representing the business with a positive attitude and professional appearance ● Taking and directing calls and messages ● Completing administrative tasks like filing and delivering and accepting mail ● Cleaning, organising and maintaining the reception and waiting area ● Checking rooms to ensure they are left in line with the practice regulations after each clinician ● Keeping basic office supplies like pens stocked and accessible to visitors ● Signing in visitors and monitoring their adherence to room use times ● Assisting the triage clinician, in conjunction with the practice manager, in the triaging process via telephone and email ● Tracking referrals ● Answering questions about products and services offered by the practice ● Booking rooms for clinicians ● Interacting with other departments, such as Information Technology (IT), when someone needs more technical assistance ● Maintaining front door security and reporting any suspicious activity ● Processing sales and/or assisting clients with payments and raising invoices on the system ● Engaging in public relations or marketing to a minor degree ● Ensuring the coffee area, kitchen and fridges are fully stocked ● Informing practice manager of order which need to be made (stock control) ● Assisting with basic social media and marketing when required

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  • Food & Beverage Supervisor
    Food & Beverage Supervisor
    19 hours ago
    Full-time
    London

    Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Supervisor to join our team at Locke at Broken Wharf, London. JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. The F&B Supervisor leads the team on shift from the front, coordinates with the kitchen and bar teams, provides high standards of customer service and product quality, handles customer complaints, and ensure compliance with health and safety regulations. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back. Lead, coach, and encourage the F&B team in taking responsibility for service standards. Welcoming guests, directing them to their tables, and ensuring a clean and inviting space. Presenting menus, answering questions about dishes and beverages, and accurately record orders. Delivering food and beverages promptly and efficiently, ensuring proper presentation and temperature. Be a system specialist on Mews POS able to upload and edit product and pull reports as necessary. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Supervise seamless daily operations, balancing efficiency with high service standards. Delegate effectively so everything runs smoothly Monitoring customer satisfaction, interacting with guests, and addressing complaints or concerns promptly. Follow company policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed service level agreements. Oversee guest satisfaction - seek feedback to continuously improve service delivery. Execute relevant cost control measures while maintaining a premium guest experience. Identify upselling opportunities and present them to the team. General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Qualifications: A High School diploma or equivalent qualification is desirable. Experience: Similar relevant experience at a supervisor or senior server level in a food and beverage service environment. Demonstrated ability to deliver excellent customer service and ensure guest satisfaction Experience with inventory control and stock management is beneficial. Excellent communication and interpersonal skills are vital for interacting with employees, customers, and other departments. Skills: Motivating, training, and supervising employees to achieve operational goals and maintain high standards. Effectively organising and prioritising tasks, especially during peak hours. Addressing employee issues and customer complaints in a calm and professional manner. Understanding budgeting, inventory control, and cost management. Tracking inventory levels, ordering supplies, and minimising waste. Adjusting to changing demands and environments and being flexible in their approach.

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  • Cleaning Operative
    Cleaning Operative
    1 day ago
    £13–£14 hourly
    Part-time
    London

    Cleaning Operative – Pilates & Wellness Studio, Notting Hill (W2 5RW) You must have more than six months of professional cleaning experience and excellent attention to detail. Please do not apply if you do not meet this experience requirement. Pillar Facilities is looking for a reliable, thorough cleaner for MAD Notting Hill, a Pilates and wellness studio across two floors. The entrance floor includes reception, two small toilets and a Pilates studio with 12 machines. The larger downstairs area includes changing rooms, showers, a small office, additional small rooms and a spacious yoga studio with mirrors. Your duties will include: • Cleaning all 12 Pilates machines carefully, using the appropriate products. • Hoovering and mopping floors, stairs and corners, including around and underneath equipment. • Cleaning and disinfecting toilets, sinks, taps, showers and changing areas. • Removing fingerprints, smudges and streaks from mirrors and glass. • Cleaning reception, office areas and kitchen surfaces. • Dusting surfaces, skirting boards, ledges and other areas where dust collects. • Emptying bins, replacing liners and leaving waste in the designated area. • Reporting damage, maintenance issues and low cleaning supplies. You must be punctual, able to work independently and willing to check your work before leaving. We need someone who notices missed areas and consistently completes a thorough clean.

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  • Cleaner
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    Cleaner
    2 days ago
    £13–£16 hourly
    Part-time
    London

    2VGroup is seeking experienced, motivated and dependable cleaners to join its growing team. The successful candidates will provide high-quality cleaning services across residential properties, offices and other commercial spaces, maintaining excellent standards and representing the company professionally. Key responsibilities • Clean homes, offices, kitchens, bathrooms, communal areas and other assigned spaces., • Vacuum, mop, dust and sanitise surfaces and high-touch areas., • Use cleaning equipment and products safely and correctly., • Empty bins and dispose of waste responsibly., • Restock cleaning and hygiene supplies when required., • Follow company procedures and health and safety guidelines., • Report damage, maintenance issues and hazards to the appropriate person., • Complete tasks efficiently and within the required timeframe. Requirements • Previous professional cleaning experience., • Experience cleaning homes, offices or other commercial environments., • Strong attention to detail and pride in your work., • Reliability, punctuality and good time management., • Ability to work independently and as part of a team., • Physical ability to stand, bend and lift as required., • Good knowledge of cleaning products, equipment and safe working practices., • Professional, respectful and confident communication when working in customers’ homes or business premises., • A positive and hardworking attitude. Interviews will commence from the week commencing 21 September 2026. Flexible working opportunities are available across London and surrounding areas. Benefits include casual dress, a flexible schedule and a referral programme. If you take pride in delivering high standards of cleaning and are looking for flexible opportunities, apply now to join the team.

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  • Procurement Manager
    Procurement Manager
    6 days ago
    Full-time
    London

    The Ascott Limited UK Corporate Office is seeking a qualified, experienced and capable Procurement Manager to become part of our Procurement team, supporting our properties. Reporting to the Procurement Director, being responsible for the purchase of goods and services to ensure that the Group's European lodging sites operational needs are met. As the Procurement Manager , you will be responsible for: Purchasing goods, materials, components and/or services in line with specified cost, quality and delivery targets Identifying and evaluating potential suppliers, developing strategies, and negotiating contracts to secure the best possible prices and terms Creating long-term plans for specific categories of goods and services Preparing reports on procurement activities, analysing data to identify trend Collaborating with various departments within our properties to understand their procurement needs and ensure those needs are met Sourcing environmentally friendly products and services Ensuring contracts are properly managed and adhered to, including renewals and performance monitoring Managing inventory levels to optimize stock turnover and minimize holding costs Staying informed about market trends, new products, and potential suppliers to identify opportunities for improvement and innovation Conducting cost analysis, setting benchmarks, and identifying opportunities to reduce costs without compromising on quality Building and maintaining strong relationships with key suppliers, ensuring timely delivery of goods and services, and resolving any issues that may arise Assess tenders and quotations from potential suppliers Prepare required documents in line with final negotiations with selected suppliers and in line with organizational targets and requirements. To be successful in the role of Procurement Management , we require: Bachelor's degree in a related field (e.g., supply chain management, business administration and/or finance) Proven experience in Procurement and Strategic sourcing, preferably within the hospitality industry Strong negotiation, communication, and relationship management skills Proficiency in relevant software and tools, such as procurement systems and Microsoft Office Suite Excellent analytical and problem-solving skills Strong communication (written/spoken) English & French at business level Ability to work independently and as part of a team Minimum 8 years of experience of relevant working experience in purchasing Background and or experience within technical services purchasing (vendor management, contractor’s, hard services) Certification from Chartered Institute of Purchasing & Supply (CIPS) a plus Experience in integration activities and change management. This is your opportunity to be part of our team as a Procurement Manager . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Recruitment Referral Incentive Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Multilingual, Negotiating skills, Organisation Skills, Attention to Detail, Problem Solving

    No experience
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  • Restaurant Assistant Manager
    Restaurant Assistant Manager
    28 days ago
    £40000 yearly
    Full-time
    London

    Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown delivering exceptional dining experiences — and we’re seeking a skilled Restaurant Assistant Manager to support daily operations, oversee the floor, handle admin, and uphold top-tier service. Key Responsibilities: • Assist the Restaurant Managers in overseeing daily operations and ensuring a seamless customer experience., • Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms., • Handle hiring processes, including interviewing and onboarding new staff members., • Maintain accurate records and manage restaurant numbers and financial data., • Support in inventory management and ordering supplies., • Ensure compliance with health and safety regulations., • Address customer inquiries and resolve issues promptly., • Lead and motivate the team to deliver exceptional service. Requirements: • Minimum of 2 years of experience in a similar role within the hospitality industry., • At least 1 reference from a previous employer., • Proficiency in MS Office, including Microsoft Word and Excel., • Strong organizational and multitasking skills., • Excellent communication and leadership abilities., • Ability to work flexible hours, including evenings and weekends., • A proactive approach to problem-solving and a keen eye for detail. What We Offer: • Competitive salary based on experience; £34000 annual salary + £6000 service charge + bonuses; 48 hours a week, • Opportunities for career advancement within the company., • A supportive and friendly working environment., • Employee discounts on meals., • Ongoing training and development opportunities.

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  • Operations & Customer Service Executive / Manager
    Operations & Customer Service Executive / Manager
    29 days ago
    £30000–£37000 yearly
    Full-time
    London

    Location: Waterloo, London Hours: 4:00am–1:00pm, plus one Friday night shift per fortnight Salary: £30,000–£40,000, depending on experience Company Overview Butcher & Edmonds Ltd is an independently family run catering butchers located in Central London, supplying many of London’s finest restaurants, hotels and gentleman’s clubs. Having been in operation since 2004, we pride ourselves on providing high-quality meats and exceptional service to some of the best chef’s in London. Our commitment to sourcing the best products and delivering outstanding service sets us apart in the industry. The role We are looking for a highly organised and adaptable person to join our small office team at a busy London food wholesaler. This is a crucial hybrid role sitting between operations, customer service, sales administration and basic finance. It is not a traditional sales account-management position. You will help ensure that customer orders are processed accurately, deliveries run smoothly and the day-to-day operation of the business remains organised. The role could suit an operations or administrative professional who would like to become more customer-facing. It could equally suit someone from a sales or customer-service background who enjoys detail, systems and operational responsibility. We are open to candidates at different stages of their careers. A more junior candidate could join as an Operations & Customer Service Executive and develop into the position, while an experienced candidate could take ownership of the role at manager level. You will join a small office team consisting of the General Manager/Sales Director and a Credit Controller/Customer Service Executive. As a result, you will need to be comfortable taking responsibility, switching between priorities and helping wherever required. Key responsibilities Order processing and customer service • Take customer orders by telephone, email and other ordering channels., • Enter orders accurately and efficiently into our ERP system., • Provide telephone customer service to chefs and hospitality customers, particularly during the busy period between 8:00am and midday., • Respond to product, availability, pricing, delivery and order queries., • Resolve routine problems quickly and escalate more complex issues when required., • Build strong, helpful relationships with customers through reliable day-to-day service., • Support customers with additions, amendments, shortages and urgent requirements. Operations and delivery coordination • Act as a link between the office, customers, warehouse and delivery team., • Help coordinate our five delivery drivers throughout the morning., • Communicate delivery instructions, changes and customer requirements clearly., • Respond to delivery queries and help resolve delays or other issues., • Ensure relevant information is passed accurately between customers, drivers and the wider team., • Support the smooth running of daily sales and delivery operations. Systems and administration • Maintain accurate customer, order, pricing and product information., • Carry out regular data entry and general sales administration., • Support the business through its move to a new ERP system., • Help test processes, identify issues and ensure information is transferred accurately., • Contribute to improving administrative and operational processes., • Produce basic reports and information when required. Bookkeeping support • Undertake basic bookkeeping and finance administration., • Assist with invoices, credits, account queries and record keeping., • Work closely with the Credit Controller to ensure customer information is accurate., • Investigate straightforward discrepancies and ensure supporting information is properly recorded. Night-team cover • Work one Friday night shift per fortnight as part of the normal rota., • Provide holiday cover for the Night Sales Operations Manager for approximately 24 shifts per year., • Manage night-time order processing and sales operations confidently when providing cover., • Ensure a clear and accurate handover between the night and daytime teams. General responsibilities • Provide flexible support across the business as priorities change., • Complete ad hoc administrative and operational tasks., • Help maintain high standards of accuracy, communication and customer service., • Take ownership of problems and follow them through to resolution. About you You will be practical, dependable and comfortable working in a fast-moving environment where customer requirements can change quickly. You should have: • Strong organisational skills and excellent attention to detail., • A confident, friendly and professional telephone manner., • Experience in operations, administration, customer service, sales support or a related role., • The ability to enter and manage data accurately., • Confidence using business software and learning new systems., • The ability to prioritise several competing tasks., • A calm and solutions-focused approach to problems., • The confidence to communicate with customers, drivers, warehouse colleagues and managers., • A willingness to take responsibility within a small team., • Flexibility around the early-morning hours, Friday-night rota and holiday-cover requirements., • Experience of foodservice, hospitality, wholesale, logistics, order processing, bookkeeping or ERP systems would be useful, but is not essential for the right candidate. What we offer • A salary of £30,000–£37,000, depending on experience and the level of responsibility assumed., • The opportunity to occupy a central and influential position within a growing business., • Broad exposure to customer service, sales operations, logistics, finance and business systems., • The chance to play an important role in the implementation of a new ERP platform., • Genuine scope for the position to develop as the business grows., • A supportive, close-knit working environment where individual contributions are visible and valued., • Annual 4 weeks' holiday, • Discretionary Christmas bonus, • Company Pension, • Discounted Staff Meat, • A supportive & collaborative working environment, • This is an excellent opportunity for someone who enjoys both people and processes: a capable operator who wants more customer contact, or a customer-facing professional who would like to develop broader operational experience.

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  • Business Support Officer
    Business Support Officer
    1 month ago
    £35000–£42000 yearly
    Full-time
    London

    TERRA-COTTA WARRIORS PHILPOT LANE LIMITED, trading as Murger Han City, is seeking an organised and proactive Business Support Officer to provide administrative and operational support to the restaurant. The successful candidate will assist the management team with business administration, supplier coordination, purchasing and stock records, staff administration and other day-to-day operational matters. The role is focused on ensuring that the restaurant's business and administrative functions operate efficiently. Duties: · Provide administrative and operational support to the restaurant management team. · Maintain business records, invoices, purchase records, supplier information and other internal documentation. · Liaise with food, beverage and other suppliers regarding orders, deliveries, invoices and service arrangements. · Assist with purchasing administration, stock records and monitoring supply requirements. · Maintain staff records, rotas, attendance records and other employment-related administrative documents. · Prepare reports and spreadsheets relating to sales, costs, stock and other operational information. · Support the administration of restaurant bookings, takeaway and delivery platforms where required. · Assist management with internal procedures and the coordination of day-to-day restaurant operations. · Respond to enquiries from suppliers, service providers and other external parties and follow up on outstanding matters. Who are we looking for: · Educated to degree level or equivalent, preferably in Business, Management, Hospitality or a related field. · Previous experience in business administration, operational support or the hospitality sector would be desirable. · Strong organisational and administrative skills with good attention to detail. · Good communication and interpersonal skills. · Good IT skills, including Microsoft Word and Excel. · Able to manage multiple administrative and operational tasks effectively. · Self-motivated, reliable and able to work effectively in a fast-paced restaurant environment.

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  • Business Development Manager
    Business Development Manager
    2 months ago
    £1000–£3000 monthly
    Part-time
    London

    Business Development Officer (Hospitality Services) Location: Hybrid (UK) Salary: £1,000 per month base + 10% commission on the first month’s profit from every client you secure. Freshers is a fast-growing hospitality agency supplying professional staff to hotels, restaurants, bars and events across the UK. We’re looking for a results-driven Business Development Officer to help grow Freshers by securing high-value, long-term clients. This is not a high-volume sales role—we’re looking for someone who can identify, approach and close businesses that will create lasting value. Your responsibility’s • Generate and qualify new business opportunities., • Contact potential clients by phone, email, LinkedIn and in person., • Arrange meetings and present our services., • Negotiate and close new contracts., • Build long-term relationships with clients. Two-Week Trial The successful candidate will begin with a 2-week paid trial. Trial Target: Secure 2-3 signed clients. Successful completion of the trial will lead to a permanent position. If you’re someone who enjoys winning business, building relationships and being rewarded for performance, we’d love to hear from you. Next: Please send us a short message explaining why you’re a great fit for this role.

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