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  • Procurement Manager
    Procurement Manager
    hace 2 días
    Jornada completa
    London

    The Ascott Limited UK Corporate Office is seeking a qualified, experienced and capable Procurement Manager to become part of our Procurement team, supporting our properties. Reporting to the Procurement Director, being responsible for the purchase of goods and services to ensure that the Group's European lodging sites operational needs are met. As the Procurement Manager , you will be responsible for: Purchasing goods, materials, components and/or services in line with specified cost, quality and delivery targets Identifying and evaluating potential suppliers, developing strategies, and negotiating contracts to secure the best possible prices and terms Creating long-term plans for specific categories of goods and services Preparing reports on procurement activities, analysing data to identify trend Collaborating with various departments within our properties to understand their procurement needs and ensure those needs are met Sourcing environmentally friendly products and services Ensuring contracts are properly managed and adhered to, including renewals and performance monitoring Managing inventory levels to optimize stock turnover and minimize holding costs Staying informed about market trends, new products, and potential suppliers to identify opportunities for improvement and innovation Conducting cost analysis, setting benchmarks, and identifying opportunities to reduce costs without compromising on quality Building and maintaining strong relationships with key suppliers, ensuring timely delivery of goods and services, and resolving any issues that may arise Assess tenders and quotations from potential suppliers Prepare required documents in line with final negotiations with selected suppliers and in line with organizational targets and requirements. To be successful in the role of Procurement Management , we require: Bachelor's degree in a related field (e.g., supply chain management, business administration and/or finance) Proven experience in Procurement and Strategic sourcing, preferably within the hospitality industry Strong negotiation, communication, and relationship management skills Proficiency in relevant software and tools, such as procurement systems and Microsoft Office Suite Excellent analytical and problem-solving skills Strong communication (written/spoken) English & French at business level Ability to work independently and as part of a team Minimum 8 years of experience of relevant working experience in purchasing Background and or experience within technical services purchasing (vendor management, contractor’s, hard services) Certification from Chartered Institute of Purchasing & Supply (CIPS) a plus Experience in integration activities and change management. This is your opportunity to be part of our team as a Procurement Manager . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Recruitment Referral Incentive Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Multilingual, Negotiating skills, Organisation Skills, Attention to Detail, Problem Solving

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  • Restaurant Assistant Manager
    Restaurant Assistant Manager
    hace 4 días
    £40000 anual
    Jornada completa
    London

    Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown delivering exceptional dining experiences — and we’re seeking a skilled Restaurant Assistant Manager to support daily operations, oversee the floor, handle admin, and uphold top-tier service. Key Responsibilities: • Assist the Restaurant Managers in overseeing daily operations and ensuring a seamless customer experience., • Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms., • Handle hiring processes, including interviewing and onboarding new staff members., • Maintain accurate records and manage restaurant numbers and financial data., • Support in inventory management and ordering supplies., • Ensure compliance with health and safety regulations., • Address customer inquiries and resolve issues promptly., • Lead and motivate the team to deliver exceptional service. Requirements: • Minimum of 2 years of experience in a similar role within the hospitality industry., • At least 1 reference from a previous employer., • Proficiency in MS Office, including Microsoft Word and Excel., • Strong organizational and multitasking skills., • Excellent communication and leadership abilities., • Ability to work flexible hours, including evenings and weekends., • A proactive approach to problem-solving and a keen eye for detail. What We Offer: • Competitive salary based on experience; £34000 annual salary + £6000 service charge + bonuses; 48 hours a week, • Opportunities for career advancement within the company., • A supportive and friendly working environment., • Employee discounts on meals., • Ongoing training and development opportunities.

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  • Barista
    Barista
    hace 4 días
    £12.71–£14.2 por hora
    Jornada parcial
    London

    About Us: At ARRO Coffee, we bring the vibrant soul of Italy to the heart of Central London. Our three cafés are known for artisan coffee, freshly made Italian-inspired food, and a warm, welcoming atmosphere. Whether it’s a quick espresso or an office coffee delivery, we’re passionate about creating memorable experiences. Job Description: We are looking for a passionate and skilled Barista to join our team at ARRO Coffee. As a Barista, you will play a crucial role in delivering outstanding customer service and crafting high-quality coffee beverages. Your expertise and enthusiasm for coffee will contribute to creating memorable experiences for our customers. If you have a genuine love for coffee and enjoy working in a dynamic, customer-focused environment, we’d love to hear from you! Benefits: Competitive hourly wage: £12.71 - £14.20 per hour. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday (prorated for Part Time Employees) Eligibility for the Store Bonus Scheme. Opportunities for career advancement and professional development. A dynamic, supportive, and fun work environment. Other Details: Experience: Required. Languages: English required. Employment: Part-time (minimum 20 hours) Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Key Responsibilities: Customer Service: Greet customers warmly, take accurate orders, and provide friendly and attentive service. Handle cash transactions and operate the POS system to process payments accurately. Address customer enquiries, concerns, and feedback with professionalism and empathy. Coffee Preparation: Prepare and serve a variety of coffee and espresso-based drinks following ARRO’s recipes and quality standards. Use coffee equipment effectively to ensure consistency and excellence in every cup. Food Service: Serve food items such as pastries, sandwiches, and salads, ensuring presentation and quality. Maintain a high standard of hygiene and food safety during the handling and preparation of food items. Cleanliness & Organisation: Maintain cleanliness and organisation in the café, including cleaning equipment, cups, cutlery, trays, and sanitising work surfaces. Restock supplies as needed to ensure smooth operations. Team Collaboration: Work collaboratively with team members to ensure efficient café operations and a positive work environment. Requirements: Previous experience as a Barista or in a similar customer service role. Strong knowledge of coffee preparation techniques and espresso equipment. Excellent communication and interpersonal skills. Positive and proactive attitude, with the ability to work in a fast-paced environment. Strong attention to detail and commitment to maintaining high standards of quality and cleanliness. Flexibility to work varied hours, including early mornings, evenings, weekends, and holidays. Join Us: If you’re excited about delivering exceptional coffee and creating memorable experiences for our customers, apply now to become a part of the ARRO Coffee team. We look forward to welcoming you!

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  • Operations & Customer Service Executive / Manager
    Operations & Customer Service Executive / Manager
    hace 5 días
    £30000–£37000 anual
    Jornada completa
    London

    Location: Waterloo, London Hours: 4:00am–1:00pm, plus one Friday night shift per fortnight Salary: £30,000–£40,000, depending on experience Company Overview Butcher & Edmonds Ltd is an independently family run catering butchers located in Central London, supplying many of London’s finest restaurants, hotels and gentleman’s clubs. Having been in operation since 2004, we pride ourselves on providing high-quality meats and exceptional service to some of the best chef’s in London. Our commitment to sourcing the best products and delivering outstanding service sets us apart in the industry. The role We are looking for a highly organised and adaptable person to join our small office team at a busy London food wholesaler. This is a crucial hybrid role sitting between operations, customer service, sales administration and basic finance. It is not a traditional sales account-management position. You will help ensure that customer orders are processed accurately, deliveries run smoothly and the day-to-day operation of the business remains organised. The role could suit an operations or administrative professional who would like to become more customer-facing. It could equally suit someone from a sales or customer-service background who enjoys detail, systems and operational responsibility. We are open to candidates at different stages of their careers. A more junior candidate could join as an Operations & Customer Service Executive and develop into the position, while an experienced candidate could take ownership of the role at manager level. You will join a small office team consisting of the General Manager/Sales Director and a Credit Controller/Customer Service Executive. As a result, you will need to be comfortable taking responsibility, switching between priorities and helping wherever required. Key responsibilities Order processing and customer service • Take customer orders by telephone, email and other ordering channels., • Enter orders accurately and efficiently into our ERP system., • Provide telephone customer service to chefs and hospitality customers, particularly during the busy period between 8:00am and midday., • Respond to product, availability, pricing, delivery and order queries., • Resolve routine problems quickly and escalate more complex issues when required., • Build strong, helpful relationships with customers through reliable day-to-day service., • Support customers with additions, amendments, shortages and urgent requirements. Operations and delivery coordination • Act as a link between the office, customers, warehouse and delivery team., • Help coordinate our five delivery drivers throughout the morning., • Communicate delivery instructions, changes and customer requirements clearly., • Respond to delivery queries and help resolve delays or other issues., • Ensure relevant information is passed accurately between customers, drivers and the wider team., • Support the smooth running of daily sales and delivery operations. Systems and administration • Maintain accurate customer, order, pricing and product information., • Carry out regular data entry and general sales administration., • Support the business through its move to a new ERP system., • Help test processes, identify issues and ensure information is transferred accurately., • Contribute to improving administrative and operational processes., • Produce basic reports and information when required. Bookkeeping support • Undertake basic bookkeeping and finance administration., • Assist with invoices, credits, account queries and record keeping., • Work closely with the Credit Controller to ensure customer information is accurate., • Investigate straightforward discrepancies and ensure supporting information is properly recorded. Night-team cover • Work one Friday night shift per fortnight as part of the normal rota., • Provide holiday cover for the Night Sales Operations Manager for approximately 24 shifts per year., • Manage night-time order processing and sales operations confidently when providing cover., • Ensure a clear and accurate handover between the night and daytime teams. General responsibilities • Provide flexible support across the business as priorities change., • Complete ad hoc administrative and operational tasks., • Help maintain high standards of accuracy, communication and customer service., • Take ownership of problems and follow them through to resolution. About you You will be practical, dependable and comfortable working in a fast-moving environment where customer requirements can change quickly. You should have: • Strong organisational skills and excellent attention to detail., • A confident, friendly and professional telephone manner., • Experience in operations, administration, customer service, sales support or a related role., • The ability to enter and manage data accurately., • Confidence using business software and learning new systems., • The ability to prioritise several competing tasks., • A calm and solutions-focused approach to problems., • The confidence to communicate with customers, drivers, warehouse colleagues and managers., • A willingness to take responsibility within a small team., • Flexibility around the early-morning hours, Friday-night rota and holiday-cover requirements., • Experience of foodservice, hospitality, wholesale, logistics, order processing, bookkeeping or ERP systems would be useful, but is not essential for the right candidate. What we offer • A salary of £30,000–£37,000, depending on experience and the level of responsibility assumed., • The opportunity to occupy a central and influential position within a growing business., • Broad exposure to customer service, sales operations, logistics, finance and business systems., • The chance to play an important role in the implementation of a new ERP platform., • Genuine scope for the position to develop as the business grows., • A supportive, close-knit working environment where individual contributions are visible and valued., • Annual 4 weeks' holiday, • Discretionary Christmas bonus, • Company Pension, • Discounted Staff Meat, • A supportive & collaborative working environment, • This is an excellent opportunity for someone who enjoys both people and processes: a capable operator who wants more customer contact, or a customer-facing professional who would like to develop broader operational experience.

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  • Head Store Person
    Head Store Person
    hace 11 días
    £15.82 por hora
    Jornada completa
    London

    📍 Location: Canary Wharf, London 💷 Pay Rate: £15.82 per hour 🕒 Hours: Monday to Friday, 40 hours per week About the Role We are seeking a highly organised and proactive Head Store Person to join a prestigious global bank at their head office in Canary Wharf. This is a key role responsible for managing stock, coordinating deliveries, and supporting day-to-day operations across multiple departments. Key Responsibilities Stock & Inventory Management • Receive, inspect, and accurately book in all deliveries, • Conduct regular stock checks and reconcile any discrepancies, • Manage supplier orders and maintain replenishment schedules Logistics & Distribution • Coordinate and deliver goods (including stationery, catering supplies, cleaning products, and equipment) across multiple floors, • Prioritise urgent requests from front-of-house, facilities, and office teams Operational Support • Work closely with front-of-house and hospitality teams to ensure seamless service delivery, • Provide support to meeting rooms, kitchens, and events by ensuring all necessary supplies are available Systems & Reporting • Maintain accurate stock records using manual or digital systems, • Produce reports on stock usage, wastage, and ordering trends, • Monitor budgets and identify opportunities to control costs What We’re Looking For • Strong organisational and time management skills, • Experience in stock control, stores, or logistics (preferred), • Ability to work in a fast-paced, corporate environment, • Excellent communication skills and a team-focused approach, • Attention to detail and a proactive attitude Why Apply? • Work in a prestigious global banking environment, • Stable Monday–Friday working pattern, • Opportunity to take ownership of a critical operational function, • Competitive hourly rate

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  • Cleaning Operative
    Cleaning Operative
    hace 15 días
    £15 por hora
    Jornada parcial
    Kingswood Estate, London

    We are looking for a reliable, trustworthy and experienced Cleaner to join us here at Kingswood House. Kingswood House is a busy heritage building and community venue, welcoming a wide range of people and activities. Alongside our regular community use, we host weddings, wakes, private hires, professional bookings, community events and activities for children and young people. As a Cleaner at Kingswood House, you will be responsible for helping to maintain a clean, safe and welcoming environment for staff, visitors, artists, children, young people, private hirers and members of the local community. The role would involve carrying out regular cleaning throughout our large, multi-use building, including rooms, corridors, toilets, kitchens, communal areas and other facilities. You will also be responsible for preparing spaces to a high standard before events and carrying out thorough cleaning and room turnaround afterwards. Typical responsibilities include: ● Cleaning and sanitising toilets, kitchens, communal areas and other facilities. ● Vacuuming, sweeping and mopping floors. ● Dusting and wiping surfaces, furniture, fixtures and fittings. ● Emptying bins and disposing of waste appropriately. ● Replenishing cleaning and hygiene supplies. ● Maintaining a high standard of cleanliness and presentation throughout the building. ● Preparing rooms and facilities before events, private hires and professional bookings. ● Carrying out thorough cleaning and resetting of spaces following events and hires. ● Adjusting cleaning priorities depending on the building's schedule and activities. ● Reporting any damage, hazards, maintenance issues or shortages of supplies. ● Following Health & Safety and COSHH procedures. ● Working independently, managing your workload effectively and using your initiative. ● Communicating effectively with the wider Kingswood House team regarding cleaning requirements and upcoming events. ● Helping to maintain a safe, welcoming and professional environment for everyone using the venue. About you We are particularly looking for someone with previous commercial cleaning experience, ideally within a large or multi use building such as a venue, school, hotel, office, community facility or similar environment. You will have: ● Experience maintaining high standards of cleanliness across multiple rooms and different types of spaces. ● Experience preparing spaces before events and cleaning and resetting them afterwards. ● A good eye for detail and pride in your work. ● The ability to work efficiently and prioritise tasks in a busy environment. ● The ability to work independently and use your initiative. ● A reliable, flexible and professional approach. ● A good understanding of Health & Safety and COSHH procedures. If you have experience in commercial cleaning and enjoy working in a varied environment where no two days are quite the same, we would love to hear from you.

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  • Business Support Officer
    Business Support Officer
    hace 17 días
    £35000–£42000 anual
    Jornada completa
    London

    TERRA-COTTA WARRIORS PHILPOT LANE LIMITED, trading as Murger Han City, is seeking an organised and proactive Business Support Officer to provide administrative and operational support to the restaurant. The successful candidate will assist the management team with business administration, supplier coordination, purchasing and stock records, staff administration and other day-to-day operational matters. The role is focused on ensuring that the restaurant's business and administrative functions operate efficiently. Duties: · Provide administrative and operational support to the restaurant management team. · Maintain business records, invoices, purchase records, supplier information and other internal documentation. · Liaise with food, beverage and other suppliers regarding orders, deliveries, invoices and service arrangements. · Assist with purchasing administration, stock records and monitoring supply requirements. · Maintain staff records, rotas, attendance records and other employment-related administrative documents. · Prepare reports and spreadsheets relating to sales, costs, stock and other operational information. · Support the administration of restaurant bookings, takeaway and delivery platforms where required. · Assist management with internal procedures and the coordination of day-to-day restaurant operations. · Respond to enquiries from suppliers, service providers and other external parties and follow up on outstanding matters. Who are we looking for: · Educated to degree level or equivalent, preferably in Business, Management, Hospitality or a related field. · Previous experience in business administration, operational support or the hospitality sector would be desirable. · Strong organisational and administrative skills with good attention to detail. · Good communication and interpersonal skills. · Good IT skills, including Microsoft Word and Excel. · Able to manage multiple administrative and operational tasks effectively. · Self-motivated, reliable and able to work effectively in a fast-paced restaurant environment.

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  • Cleaner
    Cleaner
    hace 1 mes
    £15.34–£19.05 por hora
    Jornada completa
    London

    Job Overview We are seeking a dedicated Cleaner to join our team, responsible for maintaining high standards of cleanliness and hygiene across various premises. This role offers an opportunity to work in a professional environment, ensuring spaces are safe, tidy, and welcoming. The ideal candidate will have a keen eye for detail, a strong work ethic, and experience in commercial cleaning or janitorial services. This position is essential in supporting the overall organisation by providing a clean and healthy environment for staff and visitors alike. Duties • Perform thorough cleaning of commercial spaces, including offices, corridors, restrooms, and communal areas, • Use appropriate cleaning equipment and supplies to ensure surfaces are hygienic and presentable, • Empty bins, replenish supplies such as toilet paper and hand soap, and maintain stock levels where necessary, • Follow health and safety procedures to prevent accidents and ensure safe working practices, • Report any maintenance issues or damages observed during cleaning activities, • Adhere to scheduled cleaning routines and prioritise tasks effectively to meet deadlines, • Maintain a high standard of cleanliness by paying close attention to detail in all cleaning tasks Experience • Previous experience in commercial cleaning or janitorial services is preferred but not essential; training will be provided for the right candidate, • Knowledge of cleaning chemicals and equipment is advantageous, • Strong organisational skills with the ability to work independently or as part of a team, • Good communication skills and reliability are essential for success in this role This position offers an excellent opportunity for individuals seeking stable employment within a professional setting. The successful candidate will be committed to maintaining cleanliness standards that support a safe and pleasant environment for all. Benefits: • Employee discount, • Flexible schedule, • Free parking, • On-site parking, • Referral programme Work Location: In person

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  • Cleaning Operative
    Cleaning Operative
    hace 1 mes
    £13–£15 por hora
    Jornada parcial
    London

    Job Overview We are seeking a dedicated Cleaning Operative to join our team. The successful candidate will be responsible for maintaining high standards of cleanliness across various commercial premises. This role offers an excellent opportunity for individuals with a keen eye for detail and experience in janitorial services or commercial cleaning. The position is paid and suitable for those looking to develop their skills within a professional environment. Responsibilities • Perform thorough cleaning of commercial spaces, including offices, retail outlets, and industrial sites, • Ensure all areas are hygienic, tidy, and presentable according to company standards, • Use appropriate cleaning equipment and products safely and efficiently, • Maintain cleaning schedules and report any maintenance issues or hazards promptly, • Follow health and safety guidelines at all times to ensure a safe working environment, • Restock supplies as needed and manage waste disposal responsibly Qualifications • Previous experience in commercial cleaning or janitorial work is preferred, • Knowledge of cleaning techniques and the use of cleaning equipment and chemicals, • Strong attention to detail with a high standard of cleanliness, • Ability to work independently and as part of a team, • Good organisational skills and reliability, • Flexibility to work various shifts as required This role is ideal for motivated individuals seeking a rewarding position in the cleaning industry, with opportunities for professional growth within a supportive team.

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