Falmouth
Exciting new opportunity for an enthusiastic and customer focused individual who has a passion for homeware and interiors to join the Teo Cornwall retail team. This is a flexible part-time position, where you will be based at our retail shop in Falmouth high street. As a team member you will be committed to providing professional service to customers and maintaining outstanding product knowledge. Main Duties: Customer satisfaction
• This involves providing an outstanding service that will create a positive experience for the customer and generate loyalty
• Ensure customers are greeted and looked after when browsing or purchasing products from the shop.
• Provide any extra information to customers about products and services on offer throughout the store and online as required
• When a product is not available, always offers alternatives, or take pre-order details
• Deal with queries in a professional manner or by passing them onto the manager Product knowledge
• Have an excellent knowledge about the products and services on offer by Teo Cornwall
• Keep up to date with new product ranges being introduced
• Maximise the potential of products in the retail space to create sales Drive sales
• This involves a good knowledge of the business that will provide a growth in sales
• Ensure the shop displays are fully stocked and that high standards of cleanliness are maintained within the store at all times
• Be aware of the best and slow sellers to improve general sales
• Give feedback to Retail Manager about what is selling What We Are Looking For:
• We are looking for bags of personality and positive attitude. A can-do attitude approach and enthusiasm, paired with a desire to do things right
• To be successful you’ll need to be enthusiastic, energetic and engaging, with the ability to articulate and share your passion for great products and service with our customers
• Have a creative flair and be able to talk about colours, styles and trends in interiors with confidence
• Have a proven experience in a similar role within a retail outlet
• Be able to deliver a high level of customer service
• Demonstrate flexibility and innovation in recognising and reacting to the changing retail environment
• Be a strong team member Benefits:
• Weekly Pay
• Flexible schedule work around you
• 20% off on all products, stays and experiences for yourself, friends & family
• Continuous training to develop yourself personally and professionally
• Team events from fitness sessions to wine tastings Contract:
Freelance position
£11.50 per hour
10am - 5pm working hours Deadline: 20th May
Training day: 3rd June
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