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User experience designer jobs in United Kingdom

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  • Digital Designer
    Digital Designer
    4 days ago
    Full-time
    London

    About Us ------------ At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. At Blank Street, we're building thoughtful, beautifully designed experiences, both in-store and digitally. We're looking for a Digital Designer to join our Product Design team and own design execution across internal storytelling and digital product touchpoints. As a Digital Designer, you will split your time between two core areas: (1) creating polished presentations and internal materials (decks, how-to cards, pamphlets) that tell clear stories for internal and external audiences, and (2) contributing to the design of our app, website, and internal tools alongside the product team. You bring a curious and creative mindset, capable of translating ideas and feedback into polished visual outputs and engaging digital experiences. You are comfortable iterating on work based on feedback, refining designs as projects evolve, and maintaining a high standard of quality across all touchpoints. Attention to detail, visual clarity, and a passion for learning are key, and experience with AI-powered design tools or systems is a plus. What You'll Own ------------------- Internal Storytelling & Presentations • Own the creation of investor decks, internal decks, how-to cards, pamphlets, and partner-facing materials, • Ensure fast turnaround, clear narrative structure, and consistent brand quality across all materials, • Collaborate with cross-functional teams to translate complex ideas into clear, well-designed communication Mobile App & Loyalty Design • Support the design and delivery of features across the consumer app and loyalty program, • Take ownership of design tasks and features, working independently from brief to final output Web Presence & E-commerce • Contribute to the website and e-commerce experience, maintaining a consistent, high-quality visual standard Across All Pillars • Collaborate with designers and cross-functional partners to bring ideas to life, from early concepts through to polished final outputs, • Refine and iterate on designs based on feedback, confidently navigating multiple rounds of input, • Contribute creative ideas and a fresh perspective to everyday design challenges Requirements ---------------- • 2+ years of experience minimum in a product design, user experience, or equivalent role, with demonstrated experience working on digital products or presentation/visual communication design, • Strong proficiency in Figma, with experience using it to design and iterate on digital product experiences, • Skilled in Adobe Creative Suite and other modern design tools, • Comfortable working collaboratively with designers and cross-functional partners, iterating based on feedback, • Strong visual sensibility with a keen eye for layout, typography, and composition, • Detail-oriented, organised, and able to manage multiple tasks and deadlines, • Creative, proactive, and motivated to contribute ideas that elevate the quality of our digital experiences, • Familiarity with AI-powered design tools or systems is a plus Benefits & Perks --------------------- • Equity package, • Private health and dental insurance, • 25 days of annual leave (on top of bank holidays), along with an additional paid day a year 'to start something extraordinary' ✨ and pursue a passion, • A salary sacrifice scheme to spend on Cycle to Work, bike subscriptions, pensions and medical, • Access to 1Rebel off-peak classes at the sites near our office, for free!, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️✨, • Great culture with regular team events

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  • Sales Representative - £15.80/hour base + uncapped commission
    Sales Representative - £15.80/hour base + uncapped commission
    16 days ago
    £15.8–£17 hourly
    Full-time

    We're looking for a sales shark. This is a cold-approach floor sales role at our Westfield Stratford City kiosk — onboarding the public to World, the privacy-preserving proof-of-personhood network. £15.80/hour base. Weekly commission, uncapped. Realistic full-time take-home in the ~£45,000 OTE range once you're up to speed on a typical-volume kiosk; more if you push the team into the stretch bands. If you've done direct sales, D2D, energy/broadband, charity street fundraising, B2C field sales, or kiosk/promo conversion work, this is built for you. We hire on conversion instinct, not CV polish. What you'll earn • Base: £15.80/hour, paid monthly via PAYE on the last working day of the month. No zero-hours. Real contract, real rights, real PAYE., • Commission: weekly, uncapped, paid mid-month. The kiosk team builds a shared weekly pool from cumulative signup bands (the more the team converts, the more every signup pays — momentum compounds). Your slice of the pool is proportional to your own signups — outwork the floor, take a bigger share. Team Leaders can also call flash challenges that stack on top., • Multiplier: starts at 85% as a T2, unlocks to 100% with tenure (+1%/month) and tier promotions (+5%/tier). Late, on-phone, or no-show cuts the multiplier — the system rewards the people actually putting up numbers., • Realistic OTE at full-time (40h/wk): ~£45,000 — base earnings plus the variable pool described above, once you're up to speed and the multiplier has unlocked., • Stretch: the variable scheme is uncapped. If your kiosk pushes signups into the higher cumulative bands, the per-signup pool rate roughly doubles and the share grows with it. Kiosks running at stretch volumes pay materially more than the realistic OTE figure above. We won't quote a top-earner number for a kiosk that hasn't opened yet, but the design rewards push., • Holiday: 28 days incl. UK bank holidays, pro-rated. Holiday is taken as paid time off — not rolled into your hourly rate., • Pension: workplace pension, auto-enrolment., • Paid training before your first shift. Progression Honest ladder. We promote on competency, not time-served. • T1 — Brand Promoter (£14.80/h), • T2 — Brand Ambassador (this role on the inside) (£15.80/h + uncapped commission), • T3 — Team Leader — salaried (£35,360 + uncapped commission). Run a kiosk, run a team., • T4 — Cluster Manager — salaried. Run multiple kiosks. If you can hold the floor, hit the numbers, and make the people next to you better, Team Leader is months away, not years. T3 jumps you to a salaried base of £35,360 with the same uncapped variable on top. We're staffing the first cohort of London kiosks now — early hires are the natural feeders for the first round of TL promotions. What you'll do You're at the kiosk for your shift. The job is high-volume cold-approach conversion: • Open conversations with people walking past. No leaflets, no chasing — confident, clear, friendly opens. The kiosk gives you the foot traffic; you do the hook., • Run the demo. A 30-second pitch on World, then walk the interested ones through the verification on the spot — about two minutes per person. Get them onboarded, log it, get on with the next one., • Own your numbers. You'll know your daily signup count, your conversion rate, and your share of the team pool, in real time., • Open / close the kiosk per checklist. Equipment hand-back at end of shift., • Run solo shifts in low-traffic windows when no Team Leader is rostered (subject to centre rules — never alone where the venue requires a pair)., • Coach the newer Brand Promoter on the floor with you — show, don't lecture., • Resolve first-line incidents. Escalate cleanly to Team Leader → Site Manager → Founder. It's high-volume, repetitive, conversion-driven. If you've worked a sales floor or a fundraising patch, you'll feel at home immediately. What we need from you • A track record of converting cold approaches. Direct sales, D2D, energy/broadband, charity street fundraising, B2C field sales, kiosk/promo conversion — anything where the metric was "did the stranger say yes"?, • Numbers focus. You know what your conversion rate was last month and you can talk about it., • Grit. Same energy on the 273rd approach as the 1st. Slow Tuesday afternoons don't break you., • Coachable AND a coach. You take feedback well, AND you can show a starting Brand Promoter how to do it without making them feel small., • Clear English. Other languages — Portuguese, Spanish, Arabic, Mandarin, anything shopping-centre-relevant — are a real plus., • Comfortable with a phone and a tablet. If you've sent a WhatsApp and used a banking app, you're fine., • Right to work in the UK. We can't sponsor at this stage., • Reliable. You show up, on time, ready. The full-time hours and the uncapped upside both depend on it. No degree required. Min 1 year experience requirement — we want proof you can convert, in whatever form that comes. A few things to be straight about • It isn't sales of a product. People come up, get verified for free, and leave with access to a network — there's nothing to buy. You're not closing a contract or taking a payment. Your "sale" is the verification itself. We use Sales Representative on this post because the conversion mechanics are the same as field sales (cold approach → demo → close → log → next), and that's the talent pool we're hiring from. The internal title on your contract is Brand Ambassador., • It isn't crypto. World is a digital identity protocol — not a coin, not an investment. We don't sell crypto, don't promote investment, and don't take money from anyone we verify., • No misleading sells, no pushy chase. Friendly, direct, professional. A "no" is a "no". The centre's rules are non-negotiable., • Privacy-preserving by design. Joining World doesn't mean handing over personal data. Neither World nor Syncera UK collects, stores, or sells personal data — it sits with the user on their phone. About Syncera Syncera is an Operator Partner inside the World network. We started in Portugal (500k verified), expanded to Brazil (200k verified, 14 live locations stood up in under three months), and we're now opening kiosks in London. Our job is on-the-ground conversion: kiosks in high-traffic shopping centres, real human onboarding at scale. Hours, terms, location • Hours: full-time, 40h/wk — the role is built for sales people who want maximum earnings exposure. We can negotiate a part-time floor (minimum 12h/wk) for the right candidate, but the default is full-time. Standard shopping-centre trading hours, including weekends., • Location: Westfield Stratford City, E20 1EJ. Occasional cover at other London kiosks as we grow., • Contract: PAYE part-time hourly with an agreed minimum number of hours every week. Not zero-hours. Real PAYE rights and benefits., • Internal grade: T2 Brand Ambassador. The "Sales Representative" title on this post is the recruitment-funnel name — the contract you sign on day one names the role as Brand Ambassador., • Uniform & kit: provided., • Background check: standard pre-employment checks before you start. How to apply — record a 30-second video We don't shortlist on CVs alone for this role. Hit Apply on this listing — you'll record your 30-second video pitch directly in our applicant flow. Pitch us the World project, the way you'd pitch a stranger walking past the kiosk. Everything we expect you to know is in this post. What we're looking for: • Your opener — first 5 seconds matter most., • Your conversion instinct — energy, warmth, the read on a cold audience., • How you carry yourself when the camera is the prospect. What we're not looking for: • Technical depth on World, identity protocols, or cryptography. We'll teach you all of that., • A polished, edited mini-film. Phone camera, one take, good light, real you., • A complete grasp of the project. We're hiring on conversion instinct, not expertise. The whole apply takes about 5 minutes: a CV upload — for sales hires we want a quick read on your conversion track record (numbers, not adjectives — "averaged 8 sales/day on energy doorstep" beats "exceptional sales performer") — a short right-to-work confirm, and the 30-second video. If you can convert cold strangers and want a real ladder with uncapped weekly commission — record the video. Thirty seconds of you tells us more than three pages of your CV. Ready?

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  • Associate Product Manager, Digital
    Associate Product Manager, Digital
    4 days ago
    Full-time
    London

    About Us ------------ At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. About This Role ------------------- Blank Street's Digital Product team builds and continuously elevates the digital tools and systems that enable a best-in-class customer and in-store experience across every touchpoint. This includes our mobile app, POS, and internal tools. In this role, you will support the strategy, development, and day-to-day improvement of our consumer and employee-facing products. You will spend a lot of time helping existing products run better, while also supporting the development and rollout of new products and features. That means gathering feedback from the field, triaging bugs and issues, translating what we are hearing into clear fixes for engineering, and supporting rollout and training so changes land smoothly. We're open to a range of experience levels, if a more experienced candidate is a great fit, we're open to leveling the role accordingly. Over time, we want you to grow into a builder who can proactively prototype solutions and workflows (using AI-assisted development tools) to help the team move faster. Your work is structured around three pillars: 1. Product Strategy & Research understand user problems, gather feedback, and help shape what we build., 2. Execution triage issues, support launches and rollout, write documentation, and prototype solutions., 3. Product Insights & Analytics track metrics, analyze performance, and use data to inform decisions. This role is based fully in-person at our London office. What You'll Do ------------------ Product Strategy & Research • Collaborate on Product Strategy: Work alongside product managers, designers, and engineers to define product requirements, conduct market research, and shape product roadmaps. Understand user needs and business goals to identify new opportunities., • Gather and synthesize user feedback: Collect feedback from baristas, operators, and customers, identify pain points, and translate them into pragmatic improvements. Execution • Triage issues and improve core workflows: Partner with the field and support teams to capture bugs and pain points, reproduce issues, and translate them into clear tickets, acceptance criteria, and fixes for engineering., • Support launches, rollout, and training: Help plan releases, build training and enablement materials, and support rollout to shops so changes land well in the field., • Support product development: Create and maintain clear documentation, product requirements and user stories, to keep the team aligned on goals and deliverables. Assist across the full product lifecycle from ideation to launch., • Vibe code solutions: Use AI-assisted dev tools, no-code platforms, and scrappy prototypes to test and validate ideas quickly before we commit engineering resources. Product Insights & Analytics • Track and analyze metrics: Define, track, and analyze product metrics and KPIs. Gather data to understand product performance and inform future decisions., • Build reporting and dashboards: Create and maintain dashboards and reports that give the team visibility into product health, adoption, and engagement., • Support experimentation: Help design and analyze A/B tests to validate product hypotheses. Who You Are --------------- • 2+ years in a product-adjacent role (e.g., product management, product marketing, business analysis, operations/strategy with significant product exposure)., • Evidence you can ship: you've contributed to launching or improving a digital product, feature, workflow, or process end-to-end (problem → solution → rollout/measurement)., • Hands-on experience using AI-assisted build tools (e.g., Cursor, Claude, Copilot, v0, Replit) to prototype, automate workflows, or ship working solutions., • Comfort operating in a fast-moving, cross-functional environment (Product, Design, Engineering, Ops/Field teams), with frequent context switching., • Bonus Points:, • A portfolio of things you've built with AI tools (side projects, prototypes, internal tools, automations)., • Experience with product execution tools like Linear, Asana, Notion (or similar)., • Familiarity with automation/no-code tools (Zapier, Make, Airtable, Retool, etc.)., • Exposure to consumer tech, retail, hospitality, or multi-site operations. Benefits & Perks --------------------- • Equity package, • Private health and dental insurance, • 25 days of annual leave (on top of bank holidays), along with an additional paid day a year 'to start something extraordinary' ✨ and pursue a passion, • A salary sacrifice scheme to spend on Cycle to Work, bike subscriptions, pensions and medical, • Access to 1Rebel off-peak classes at the sites near our office, for free!, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️✨, • Great culture with regular team events

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  • Web Designer
    Web Designer
    19 days ago
    £38000–£42000 yearly
    Full-time
    London

    A Web Designer working within this organisation will be responsible for designing, developing, and maintaining visually appealing, user-friendly, and responsive websites that reflect the company’s brand identity and commercial objectives. The role involves creating modern layouts, intuitive user interfaces, and engaging digital experiences across desktop and mobile platforms. The Web Designer will collaborate closely with internal stakeholders to understand business requirements and translate them into functional website designs, ensuring consistency with the company’s services and target audience. The position requires strong technical and creative skills, including proficiency in HTML, CSS, JavaScript, and design tools such as Adobe Creative Suite or Figma. The Web Designer will manage website updates, optimise site performance, and ensure SEO best practices are implemented to improve visibility and user engagement. Responsibilities also include testing and troubleshooting website issues, maintaining website security standards, and integrating third-party tools or plugins where necessary to enhance functionality. In addition, the Web Designer will contribute to ongoing digital strategy by analysing user behaviour, improving website usability, and supporting marketing initiatives through landing pages, banners, and promotional content. The role demands attention to detail, the ability to meet deadlines, and a proactive approach to keeping up with the latest design trends and technologies. The position requires a minimum of 37.5 working hours per week, with a competitive salary aligned to industry standards.

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  • Clinical Associate
    Clinical Associate
    25 days ago
    Part-time
    London

    About us Hesta is creating a new benchmark in women’s health, delivering exceptional care at every life stage. As we advance towards this goal, we are committed to closing the women’s health gap, beginning with pregnancy and postpartum as our initial focus. 75 million years of women’s lives are lost every year due to poor health or early death. This gap limits potential, drives inequality, and reflects a healthcare system that wasn’t built for women. We are changing that. Hesta is building a new model of women’s healthcare, and our first mission is to reimagine care for mothers through compassionate care, clinical excellence, and technology. The Opportunity We’re looking for a GMC-registered doctor (post-F1 or equivalent) to join us as a Clinical Associate, with a primary focus on clinical reporting, data insight generation, and product development. Join us at the forefront of a new era in healthcare, where clinical excellence meets product development, agentic technology, and real-world delivery. As a Clinical Associate, you’ll operate at the intersection of medicine, technology, and systems design. You’ll use your clinical reasoning to shape how intelligent, agent-driven tools support care, working closely with product and engineering teams to build solutions that are not only innovative, but safe, effective, and deeply aligned with regulatory standards. This is more than a clinical role. You’ll help define how postnatal care is delivered at scale, translating frontline insight into product decisions, ensuring operational feasibility, and embedding quality and governance into everything we build. If you’re excited by the idea of influencing care beyond the bedside, designing systems, improving outcomes, and setting a new standard for postnatal care, we’d love to hear from you. This is an early role at Hesta Health, with significant opportunity to influence how our clinical model, reporting outputs, and technology evolve as we scale. It’s a role well-suited to doctors who have completed foundation training and are looking to apply their clinical skills in a systems, product, or operational role. What You’ll Do 1. Clinical reporting & insight generation • Analyse holistic patient data, including biomarkers, questionnaires, and clinical context, to build a comprehensive picture of postnatal wellbeing, • Synthesise complex clinical information into clear, structured, and patient-friendly reports that support understanding and action, • Identify results that require follow-up, escalation, or clinical review, in line with governance protocols, • Support patients with queries related to their reports within the limits of your competence, • Continuously improve report quality, clarity, and clinical robustness through feedback and iteration 1. Product & clinical data development • Work closely with product and engineering teams to design and refine how clinical data is captured, structured, and presented, • Translate frontline clinical insight into scalable product features and workflows, • Contribute to the development and evaluation of AI-enabled tools, ensuring outputs align with clinical guidelines and best practice, • Support testing, validation, and iteration of clinical reporting systems and decision-support tools, • Help define how “great” looks for clinical outputs (e.g. report quality, safety thresholds, usability) 1. Clinical operations & service design • Support day-to-day clinical operations to ensure safe, effective, and well-coordinated care delivery, • Contribute to the design and refinement of end-to-end care pathways and operational processes, • Identify gaps, inefficiencies, or risks in care delivery and propose structured improvements, • Help ensure a seamless, joined-up experience across patient touchpoints 1. Care coordination • Support coordination across the multidisciplinary team, ensuring accurate and timely information flow, • Assist with follow-ups, referrals, and pathway management, • Help ensure patients experience coherent, well-organised care journeys 1. Clinical governance & quality • Work within Hesta Health’s clinical governance framework, policies, and escalation protocols, • Contribute to documentation, safety processes, and quality improvement initiatives, • Maintain appropriate clinical judgement and risk awareness despite a non-patient-facing role, • Provide feedback to clinical, product, and operations teams to continuously improve safety and quality What You’ll Bring You’re a proactive, structured, analytical thinker who enjoys turning messy, real-world user problems and information into clear, actionable insights. You’re curious about AI and new technologies, move quickly and pragmatically, and take a solutions-oriented approach to both delivering what a patient needs right now, as well as improving how healthcare works at a systems level. You can definitely tick all these boxes: • Full GMC registration and licence to practise, • Post-F1 experience (or equivalent), • Active professional indemnity insurance, • Enhanced DBS check, • Strong clinical reasoning and the ability to synthesise complex information accurately, • Excellent written communication, with exceptional attention to detail, • Comfort working with clinical data, digital tools, and structured workflows, • Understanding of clinical risk, escalation, and governance, • Ability to work cross-functionally with clinical, product, and operations teams, • Exposure to healthcare operations, service design, or quality improvement, • Interest in AI, data-driven healthcare, or clinical decision-support tools, • Nice to have: Experience working with EHRs or data-driven systems, or experience in women’s health, postnatal care, or digital health The Practicalities • Contract: Fixed term part time (flexible), min 3 days pw. Potential to extend/move to perm contract over time (not guaranteed)., • Location: London, hybrid working (office in SW1), • Start: ASAP, • You will need to have the right to work in the UK, sadly we cannot sponsor at this time. Company Benefits • A front-row seat in an early-stage, mission-driven company to help build the backbone of a healthcare service designed specifically for women, • A central role in building a regulated, category-defining health technology from the ground up and deliver real-world impact at scale, improving outcomes for women and families, • A foundation to build the core skills required to work in digital health and/or a a fast-moving startup, • A high-calibre, mission-driven team with deep expertise across healthcare and technology, • Flexible, hybrid, working; our team work is based on the job that needs to be done, not office facetime, • Office facilities: Spacious working space, with other innovators in Victoria, bike storage, changing facilities and a healthy supply of tea/coffee We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and those from lower socio-economic backgrounds. If there’s anything we can do to support your application, please let us know.

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