Mina's Nail Care

1. Staff Management: Oversee hiring, training, and scheduling of nail technicians and support staff. Conduct performance evaluations and provide ongoing support. 2. Customer Service: Handle customer inquiries and complaints, ensuring a high level of service is maintained. Build relationships with clients and encourage repeat business. 3. Financial Management: Assist in budgeting, managing expenses, processing payroll, and keeping track of daily revenue. Handle invoicing and payment processing. 4. Inventory Control: Manage inventory levels for nail products and supplies, placing orders when necessary. Ensure that the salon is stocked and organized. 5. Marketing and Promotions: Develop and implement marketing strategies to attract new clients and retain existing ones. Manage social media and online presence to promote salon services. 6. Compliance and Sanitation: Ensure the salon complies with health and safety regulations. Oversee the cleanliness and sanitation of the salon and equipment. 7. Appointment Management: Handle booking systems, manage appointments, and ensure efficient scheduling to minimize wait times for clients. 8. Reporting: Generate and analyze reports on sales, customer satisfaction, and staff performance to identify areas for improvement. 9. Collaboration: Work closely with the owner or manager to align on business goals, policies, and operations. 10. Customer Experience Enhancements: Continuously seek ways to improve the overall customer experience, from service quality to salon ambiance.

Job Overview: We are seeking a detail-oriented and organized Administrative Assistant to support our construction company’s daily office operations. The ideal candidate will have excellent communication skills, strong organizational abilities, and the ability to work in a fast-paced environment. This role is essential to the smooth operation of projects, assisting with both administrative and clerical tasks to ensure that the team stays organized and efficient. Key Responsibilities: Provide administrative support to project managers, supervisors, and other construction personnel. Manage phone calls, emails, and correspondence, ensuring prompt responses and appropriate follow-ups. Maintain organized filing systems (physical and digital), ensuring that all project documents, permits, and contracts are properly filed and accessible. Assist with the preparation of project documentation, including bids, proposals, contracts, and reports. Schedule and coordinate meetings, appointments, and travel arrangements for project managers and teams. Order office and project-related supplies, managing inventory to ensure resources are available when needed. Process and track invoices, purchase orders, and other financial documents in coordination with the accounting department. Enter and maintain data in project management software (e.g., Procore, MS Project) to track project timelines, costs, and milestones. Assist with the onboarding of new employees, ensuring all paperwork is completed and filed correctly. Prepare and submit timesheets, ensuring accuracy in hours worked and project allocation. Monitor and maintain office equipment, arranging for repairs or replacements as needed. Support the team with special projects, as assigned, ensuring timely and accurate completion. Qualifications: High School Diploma or GED required; Associate’s or Bachelor’s degree preferred. 2+ years of administrative experience, preferably in construction or a related field. Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with project management software. Excellent organizational, time management, and multitasking skills. Strong communication skills, both written and verbal. Ability to work independently and as part of a team in a fast-paced environment. Attention to detail and a high level of accuracy in work. Familiarity with construction documents and processes is a plus.

Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Westchester, NYC, NJ, Upstate NY and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. In this role, you will set the stage for each patient's appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly. Responsibilities: Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner Be responsible for obtaining and filing patients' charts, and assisting our patients as needed Maintain the daily operations of the office by following standard operating procedures and guidelines Contribute to team effort by smoothly transitioning into daily roles as needed Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant) Navigate through NextGen to access and provide patient information Maintain compliance by contacting patients to confirm appointments Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments Responsible for the opening and closing procedures of the office as needed Assist in comforting the patients and maintaining the reception area Other administrative tasks as needed Knowledge and Experience 1+ years of relevant medical administrative experience, preferred Experience with medical insurance/verification is a plus Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred Experience with EMR, preferred Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities Bilingual (English/Spanish) Required Excellent verbal and written communication Ensuring a great patient experience by delivering outstanding customer service Exceptional organizational and time-managements skills - the ability to multi-task is a must Adaptability and flexibility while working in a fast-paced environment Problem-solving ability and aptitude Outcome-focused, with an ability to work under pressure A solution-oriented mindset A strong sense of urgency and focus in accomplishing tasks Schedule: Monday, Wednesday, Thursday & Friday: 8:00am - 4:30pm & Tuesday: 11:00am - 7:30pm Pay: $17

Junior Sales Back Office Responsibilities: Order Processing: Handling sales orders, ensuring they are processed accurately and timely. Customer Support: Assisting the sales team with customer inquiries and issues. Data Management: Maintaining sales records, invoicing customers, generating reports and collecting payments. Coordination: Liaising between the sales team and other departments to ensure smooth operations. Perform month-end close activities based on the monthly close checklist including generating reports, analyzing data and account balances, preparing accrual and/or reclassifying entries. Assist the Accounting Team in the weekly report’s preparation and review. Identify, track, and resolve any reconciling items in an accurate and timely manner. Assist in the year-end financial statement audit by completing the assigned requests. Partner with the Accounting Manager and Sr. Manager to provide support for monthly and year-end financial statement disclosures. Importance of These Roles Efficiency: They ensure that the operational and administrative tasks are handled efficiently, allowing the front office to focus on customer-facing activities. Accuracy: By managing data and processes, they help maintain accuracy in operations, which is crucial for decision-making and customer satisfaction. Support: These roles provide essential support to the sales and operations teams, enabling them to perform their duties more effectively Requirements: Strong critical thinking and problem-solving skills Ability to work independently as well as with a team Strong attention to detail to ensure accuracy Excellent verbal, written, and interpersonal communication skills. Ability to thrive in high volume environment and multi-task Specific experience working in a corporate environment. Italian speaker is a plus.