Customer Service and Sales Associate
hace 6 días
$55000–$68000 anual
Jornada completa
Manhattan, New York
The Role We’re looking for someone who can balance great customer service with a natural ability to drive sales. This is a customer-facing role where you’ll spend your day interacting with people, solving problems, and helping customers find the right products or services. If you’re someone who enjoys fast-paced environments, likes talking to people, and wants to build real sales experience, this is a strong place to start. What You’ll Actually Do • Talk to customers throughout the day and create a positive, easy experience, • Answer questions, handle concerns, and keep interactions smooth and professional, • Identify opportunities to recommend products or services that make sense for the customer, • Help customers complete purchases, sign-ups, or service requests, • Stay sharp on what you’re selling so you can explain it clearly and confidently, • Keep things organized behind the scenes—notes, follow-ups, and basic admin tasks, • Work with your team to hit overall performance and customer experience goals What Matters in This Role • You’re comfortable talking to new people and keeping conversations going, • You can stay calm and helpful even when things get busy, • You’re naturally persuasive without being pushy, • You pay attention to details and follow through, • You’re reliable and show up ready to work What You’ll Learn • How to handle real customer interactions (not scripted), • How to sell in a way that feels natural and builds trust, • How to manage multiple priorities in a fast-paced environment, • How strong teams operate in customer-facing roles Background That Helps (Not Required) • Customer service, retail, hospitality, or sales experience, • Any role where you’ve worked directly with people Work Setup • In-person, customer-facing environment, • Team-based setting with ongoing support and training, • Schedule may vary depending on business needs