Grand Colony Hall

Location: Grand Colony Hall at 460 Brielle Ave, SI, NY 10314 Job Type: Full-Time/Part-Time Reports To: Venue Owner/General Manager Position Overview: We are seeking a highly professional, well-dressed, and experienced Banquet Manager to oversee the successful planning, execution, and supervision of events at our venue. The Banquet Manager will serve as the face of the facility, meeting with clients during the week to sell and book events, and managing all aspects of event operations during functions. This role requires excellent leadership, communication, and organizational skills, as well as a strong eye for detail to ensure a seamless guest experience. Key Responsibilities: Client Relations & Sales: Meet with prospective clients to present and sell the hall for weddings, parties, corporate functions, and other events. Conduct tours of the venue, answer client questions, and prepare contracts as needed. Maintain strong professional relationships with clients, ensuring all needs and expectations are clearly communicated and met. Event Management: Act as the head banquet manager during events, overseeing the flow of service from start to finish. Ensure that the timing and scheduling of each event goes as planned, including food service, entertainment, and program transitions. Supervise food and beverage stations, ensuring cleanliness, efficiency, and guest satisfaction. Monitor staff performance, making sure team members stay focused, follow rules, and deliver excellent customer service. Ensure bathrooms and all public areas remain clean and well-maintained throughout the event. Staff Leadership & Scheduling: Train, schedule, and supervise banquet staff for all events. Oversee staff setup and breakdown of events, ensuring timeliness and accuracy according to client specifications. Provide clear instructions and delegate responsibilities to staff during events. Enforce company policies and building rules for both staff and guests. Operations & Compliance: Ensure all safety, sanitation, and health regulations are followed at all times. Handle any issues or conflicts with professionalism, resolving them quickly to maintain a positive guest experience. Maintain accurate post-event reports, including staffing, timing, and client feedback. Qualifications: 2–3 years of proven experience as a Banquet Manager, Event Manager, or similar supervisory role in hospitality/events. Strong leadership and team management skills. Excellent communication and organizational abilities. Professional appearance and demeanor at all times. Ability to work flexible hours, including evenings, weekends, and holidays. Strong attention to detail and ability to multitask under pressure. Knowledge of food and beverage service standards, banquet setup, and event operations. Requirements: Minimum of 2–3 years of event management/banquet experience. Must provide 2 professional references. Ability to stand and move for long periods during events. Ability to lift up to 25 lbs (moving chairs, tables, equipment as needed). Reliable transportation and punctuality are a must. Compensation & Benefits: Competitive salary (based on experience). Growth potential within the company