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Job Title: Intake Officer Company: Terrace Homecare Location: [Insert Location] Employment Type: [Full-time/Part-time] Position Overview: The Intake Officer is responsible for managing the initial patient admission process, ensuring accurate collection of client information, verifying eligibility, and coordinating with healthcare teams to initiate services. This role is vital in providing a smooth and efficient transition for patients into Terrace Homecare’s care services while maintaining compliance with all regulatory and company requirements. Key Responsibilities: Receive and process all new patient referrals from hospitals, physicians, insurance companies, and other referral sources. Collect and verify patient demographic, medical, and insurance information. Confirm patient eligibility and benefits with insurance providers. Coordinate with clinical staff to schedule assessments and initiate care plans. Maintain accurate and organized intake records in the electronic health record (EHR) system. Communicate effectively with patients, families, and referral sources to ensure a positive intake experience. Ensure compliance with HIPAA, DOH regulations, and internal policies during the intake process. Provide regular updates to management regarding intake volumes, referral sources, and process improvements. Collaborate with billing and authorization departments to ensure smooth processing of claims. Qualifications: High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred. Prior experience in healthcare intake, admissions, or a related administrative role preferred. Knowledge of home healthcare services and insurance verification processes is an advantage. Strong communication and interpersonal skills. Detail-oriented with excellent organizational abilities. Proficiency in Microsoft Office and familiarity with EHR systems. Ability to work in a fast-paced environment and handle multiple tasks efficiently.
Terrace Home Care is seeking a reliable and organized Part-Time Office Assistant to support our team in Brooklyn, NY. The ideal candidate will have strong communication and organizational skills, with a high school diploma required and a college degree preferred. Key Responsibilities: • Assist with daily office tasks including filing, data entry, and answering phones., • Manage office supplies and inventory.
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We are seeking a dedicated and detail-oriented Part-Time Medical Assistant to join our healthcare team. This role is essential in providing support across various departments, ensuring smooth operations and exceptional patient service. The ideal candidate will be adaptable, possess strong administrative skills, and have a solid understanding of medical office procedures. Duties Greet patients warmly and assist them with check-in and check-out processes. Manage front desk operations, including answering phone calls and responding to inquiries. Maintain accurate patient records and files, ensuring compliance with confidentiality regulations. Utilize drChrono EMR system for scheduling appointments and managing patient information. Assist in medical collections by processing payments and handling billing inquiries. Support clinical staff by preparing patient charts and ensuring necessary documentation is available. Provide excellent patient service by addressing concerns promptly and professionally. Days - Tuesdays from 8:30 to 5 and Thursdays from 8:30 to 7pm. Skills Strong patient service skills with the ability to communicate effectively with diverse populations. Previous experience as a receptionist or in a similar administrative role is preferred. Proficient in filing, organizing, and maintaining medical records efficiently. Experience using drChrono or similar practice management software is an asset. Excellent administrative skills, including typing proficiency and attention to detail. Maintain a sterile and clean office environment.
Position Overview We are seeking a motivated and personable Onboarding Specialist to join our team. This individual will serve as the first point of contact for new patient referrals, ensuring a smooth and welcoming enrollment process. The ideal candidate is a strong communicator, organized, and passionate about helping patients access care. This role will also involve community outreach and on-site enrollment to expand program participation. Key Responsibilities Contact all new patient referrals promptly to introduce our program, explain services, and guide them through the enrollment process. Build relationships with patients, families, and referral sources to encourage program participation. Maintain accurate records of patient outreach, enrollment status, and follow-up needs. Conduct in-person visits to community locations, adult day cares, clinics, or partner sites to meet with potential patients and assist with enrollment. Work closely with intake and program teams to ensure patients transition smoothly into services. Track enrollment goals and contribute to strategies that increase patient participation. Provide excellent customer service and support to patients and their families during onboarding. Qualifications Previous experience in patient intake, healthcare outreach, or customer service preferred. Strong communication and interpersonal skills; ability to connect with patients and families. Organized, detail-oriented, and able to manage multiple referrals at once. Comfortable conducting outreach calls and in-person visits. Bilingual skills (English + Spanish, Creole, or Russian) a plus. Schedule & Compensation Full-time or part-time depending on program needs. Competitive salary/benefits based on experience.
A Medical Billing Clerk is responsible for managing the billing process for healthcare services provided to patients. This includes preparing, reviewing, and submitting medical claims to insurance companies, government agencies, and patients to ensure accurate and timely reimbursement. Key Responsibilities: -Prepare and submit insurance claims using medical billing software. -Verify insurance coverage and eligibility of patients. -Review patient bills for accuracy and completeness before submission. -Resolve claim denials or rejections by communicating with insurance companies and healthcare providers. -Post payments and adjustments to patient accounts. -Handle billing inquiries from patients, insurance companies, and other departments. -Maintain patient confidentiality in accordance with HIPAA regulations. -Generate patient statements and follow up on unpaid accounts.