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• GSP CAMPAIGNS

  

  Customer Service Representative (CSR)

  hace 21 horas

  $22–$27 por hora

  Jornada completa

  Manhattan, New York

  Company Overview GSP CAMPAIGNS is a Manhattan-based marketing agency known for its innovative strategies that enhance sales and marketing performance. Our mission is to transform businesses by amplifying their unique brand narratives and delivering extraordinary results through data-driven campaigns. Summary As a Brand Ambassador at GSP CAMPAIGNS, you will play a vital role in supporting our sales and marketing initiatives. This position is essential for ensuring exceptional customer experiences and contributing to the overall success of our campaigns. Responsibilities • Assist in daily operations to ensure smooth workflow and customer satisfaction., • Provide excellent customer service by engaging with clients and addressing their needs., • Operate POS systems accurately, processing transactions efficiently., • Support food preparation and presentation as needed for promotional events., • Collaborate with team members to achieve sales goals and enhance brand visibility., • Maintain cleanliness and organization of the workspace to create a welcoming environment. Requirements • Strong customer service skills with a focus on client satisfaction., • Basic math skills for handling transactions and inventory management., • Experience with POS systems preferred but not required., • Ability to work in a fast-paced environment while maintaining attention to detail., • Sales experience is a plus, particularly in retail or food service settings. If you're ready to contribute your skills to a dynamic team that values creativity and results, we invite you to apply today at GSP CAMPAIGNS!

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• FollowUS Global

  

  Customer Service & Sales

  hace 2 días

  Jornada completa

  Manhattan, New York

  Customer Service & Sales Associate 📍 Location: Midtown Manhattan 💵 Pay: $800 – $1,400 weekly on average 🕓 Schedule: Full-time | In-person 🏢 Company: FollowUS Global 🚀 Ready to grow your career in a fast-paced, people-focused environment? FollowUS Global is looking for motivated, outgoing, and ambitious individuals to join our Customer Service & Sales team! You’ll have the opportunity to represent different clients across various industries, helping them connect with customers and build brand awareness. Whether you’re just starting out or looking to level up your career, this is your chance to develop valuable skills in sales, communication, and leadership — with real growth opportunities. What You’ll Do: • Represent multiple clients and promote their products/services face-to-face, • Engage with customers, answer questions, and provide personalized solutions, • Drive sales while maintaining a positive customer experience, • Collaborate with a fun, goal-oriented team, • Learn professional communication and leadership skills What We Offer: ✅ Paid training — no experience needed ✅ Average weekly pay: $800–$1,400 ✅ Career growth into leadership & management roles ✅ Positive, team-driven environment ✅ Travel & networking opportunities What We’re Looking For: • Strong communication and interpersonal skills, • Positive attitude and student mentality, • Self-motivated, reliable, and driven to succeed, • Must be 18+ and eligible to work in the U.S. If you’re ready to represent top clients, build new skills, and grow your career — we want to meet you! 📲 Apply now and join the FollowUS Global team today!

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• GSP CAMPAIGNS

  

  EVENTS REPRESENTATIVE , POP-UP EVENTS

  hace 2 días

  $20–$27 por hora

  Jornada completa

  Manhattan, New York

  Are you outgoing, passionate, and love connecting with people? Do you thrive in fast-paced environments and believe in the power of great brands? If so, we want you on our team! What You’ll Do: • Represent our brand at events, in-store activations, and online, • Build authentic connections with customers and create memorable brand experiences, • Share product knowledge with confidence and enthusiasm, • Capture and share content on social media to boost brand visibility, • Collect feedback and provide insights from the field to our marketing team What We’re Looking For: • A friendly, energetic personality with strong communication skills, • Previous experience in promotions, events, retail, or customer service is a plus, • Comfortable using social media to engage audiences, • Reliable, self-motivated, and a true team player, • Passionate about face to face interactions Perks: • Exciting work environments, • Free product and exclusive brand swag, • Opportunities for growth and advancement, • Be part of a fun, passionate, and supportive team

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• George Torpe, Inc.

  

  Customer Service Representative

  hace 1 mes

  Jornada completa

  Manhattan, New York

  We are seeking a friendly, detail-oriented Customer Service Representative to provide excellent support to our customers. The ideal candidate will handle inquiries, resolve issues efficiently, and ensure customer satisfaction with every interaction. Key Responsibilities: Respond promptly to customer inquiries via phone, email, chat, or in person. Provide accurate information about products, services, and company policies. Resolve customer complaints and issues in a professional and timely manner. Maintain customer records and document interactions in the system. Process orders, forms, and applications accurately. Follow up with customers to ensure their needs are met and satisfaction is achieved. Collaborate with other departments to address complex or escalated issues. Continuously update knowledge of company products and promotions. Qualifications: High school diploma or equivalent; associate’s or bachelor’s degree preferred. Proven experience in customer service or a related field is an advantage. Excellent communication and interpersonal skills. Strong problem-solving and multitasking abilities. Proficiency in basic computer applications and CRM systems. Positive attitude, patience, and empathy when dealing with customers.

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• J C Mar

  

  Customer Service Representative (CSR)

  hace 1 mes

  Jornada parcial

  Crown Heights, Brooklyn

  Customer Service Assistant: We are looking for a friendly and dynamic person to receive customers, take their orders, assign tables and serve food with a smile. Good communication, organization and willingness are required to provide an exceptional customer experience. Asistente de Atención al Cliente: Estamos en busca de una persona amable y dinámica para recibir a los clientes, tomar sus órdenes, asignar mesas y servir la comida con una sonrisa. Se requiere buena comunicación, organización y disposición para brindar una experiencia excepcional al cliente.

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• Encore Business Group inc

  

  Customer Service Manager

  hace 2 meses

  Jornada completa

  Union City

  As the Customer Service Specialist, you will take on a dual-position role that combines administrative support with customer service responsibilities. In this role, you will be responsible for delivering excellent customer service both over the phone and in person while maintaining a positive attitude and demonstrating a strong work ethic. This dual position requires a self-motivated individual who is eager to take on additional responsibilities, capable of managing multiple duties effectively, and able to support staff across various tasks with professionalism and efficiency. We are currently seeking qualified candidates for this position. Please note that, at this time, we are only considering applications from local candidates. Relocation assistance is not available for this role. Candidates must reside within a commutable distance to Union City New Jersey to be eligible for consideration. Thank you for your understanding, and we look forward to reviewing applications from talented individuals in our local area. I'm interested! What will I get to do in this position? Serve as the first point of contact for customers via phone, email, and in-person. Resolve customer inquiries and complaints promptly and professionally. Maintain customer accounts, update records, and process orders or returns. Collaborate with internal departments to address customer needs and ensure satisfaction. Prepare correspondence, reports, and other documents as needed. Maintain organized filing systems (physical and electronic). Support team members with ads administrative tasks Work week will be Monday - Friday and some weekends if asked Requirements Encore will only onboard those authorized to work in the United States, pass background check ,drug test Compensation will be discussed during interview

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• Morning Brew Inc.

  

  Associate Director, Account Strategy

  hace 21 días

  New York

  Job DescriptionAt Morning Brew Inc., we mix what you need to know with our unique brand of wit to attract, and build real relationships with, the next generation of business leaders. We speak to them like people, ensuring they get the context and insight needed to make decisions every day. Loyalty and trust are our most valuable currencies. Whether scrolling, reading, watching, or listening, our audience trusts us for credible, entertaining business content that makes an impact on their personal and professional lives. The Morning Brew team is clever, creative, and growing fast. Want in? Read on. OVERVIEWThe Associate Director, Account Strategy will work across advertising partners in B2B verticals while overseeing a team of direct reports. They will be primarily a management role focusing on developing a team of managers + individual contributors. The team will be focused on pre-sale media strategy & planning and white-glove service in post-sale execution across our core newsletter offering through recap. The Associate Director will manage a team of direct reports. Our positions are remote hybrid; however, we have a strong preference for employees who can work from our Morning Brew HQ in NYC. WHAT YOU'LL DO The Associate Director, Account Strategy oversees a team that services the entire pre-to-post campaign lifecycle and owns all aspects of the program once the deal closes. You will be responsible for: - Media Planning & Strategy: Supporting the Account Executive team with pre-sale strategy based on client’s KPIs, budget, timing, capabilities, etc.- Client Onboarding: Owning the advertising partner’s transition from pre-sale to post-sale, supporting IO and other documentation logistics, booking in OMS system, establishing KPIs and other benchmarks for success and facilitating kick-offs.- White Glove Service: Facilitate smooth creative process, maintain campaign timelines, manage client feedback, and ensure approval prior to launch. - Reporting + Insights: Deliver campaign reporting, offer mid-campaign optimizations, and post-campaign delivery and wrap reporting.- Client retention, renewal and growth: Collaborate with the Account Executive team to develop client renewal strategy based on performance and client objectives.- Management: Hiring, onboarding, training & developing a team of direct reports. You will be responsible for managing team bandwidth, developing your managers on how to become coaches, hosting team meetings, and developing learnings & development trainings based on team needs. - Identifying Process Optimizations: Identifying, evaluating & suggesting key workflow optimizations to support cross-departmental teams. WHAT YOU'LL BRING- 8+ years experience in media working with cross-functional teams in a digital or creative environment- 5+ years of management experience working with minimum of 3 direct reports- training, managing + growing talent - Deep understanding of the digital media landscape, digital activations and execution, experience with custom/branded content, social media, and audio.- Deep experienceof pre-salemedia planning to build media plans, understand strategy + story-tell through planning- Ability to lead + coach on pertinent client presentations (i.e. kick-off meetings, mid-campaign reports, and wrap reporting decks) and manage client/agency relationships.- Drive Renewal + Incremental Opportunities- Ability to understand and interpret data to craft stories, make recommendations to drive account strategy, and incremental + renewal business. - Outstanding organizational and communication skills to manage multiple projects and internal work relationships- Strong problem solving skills and a solutions-oriented approach.- Strong EQ Skills: Ability to read the room & collaborate effectively, leaderships skills, executive presence.- Excellent verbal & written communication skills The ability to get the best out of the people and the projects you oversee and deliver feedback with tact- Passionate about Morning Brew and the work we do- No ego. BONUS POINTS- Familiarity with Google Drive, Keynote, Sheets, OMS, IMS and project management software like Monday.com- Experience in newsletters - Experience working with Pricing + Revenue Operations MANAGERIAL REQUIREMENTS- 5+ years of management experience- Responsible for hiring, onboarding + training of that individual and managing continuous check-ins.- Responsible for developing new managers. - Ability to prioritize workload + time management effectively. - Ability to provide direct feedback. - Ability to decipher when to be an individual contributor and when to be a manager. - Ability to support a direct report on their day to day work. - Ability to manage up appropriately to leadership. COMPENSATION $130K-135K base *Final offers for this job will be made within the parameters of the salary range provided, commensurate with experience. Total offer package to include benefits highlighted under our perks section below.HOW WE TREAT EACH OTHERRespectful Candor -- We believe that engaging in timely, constructive, and open discourse is an act of respect that makes for a more transparent and productive work environment.Empathy -- We establish a strong partnership of trust with our co-workers and partners. We build human connections in order to understand each other.Inclusivity -- Morning Brew Inc is deeply committed to fostering a transparently inclusive workplace environment, and people of color, women, people with disabilities, veterans, and LGBTQIA+ candidates are strongly encouraged to apply. HOW WE TREAT OUR WORKCuriosity -- We learn every day through deliberate inquiry and exploration. We re-examine assumptions to be a better company, offer better products, and become better colleagues.Accountability -- We celebrate our successes and own our failures. Taking responsibility for our actions allows us to learn from our experiences.Bias Toward Action -- We know speed matters in business so we embrace quick and calculated risk-taking. We understand that many actions are reversible and therefore we are solutions-oriented, even when facing obstacles and challenges.Challenger Mentality -- We don’t allow ourselves to be comfortable with our success. We are hungry to become the best and create more value for our audience.Clarity of Purpose -- We understand the “why” in our work, which helps us to operate at our highest level of performance and efficiency. PERKSWhile being surrounded by a bunch of cool people who look great in crewnecks is its own reward, we have plenty more to offer. Brew’s HQ: Pick an adjustable standing desk or cozy corner and load up on free coffee (duh) and snacks at our new two-story office space in NYC’s Flatiron District.401(k) employer match: We want to help you prepare for the future, now. Premium health, vision, and dental plans: Your health matters!Mental health benefits: Personalized plans and programs to promote your mental well-being.Extra help when you need it: Including a care concierge, plus free access to One Medical and the Calm app.Family planning: Want to join #brewparents? Generous paid parental leave and fertility coverage for eligible employees.Employee Resource Groups: Black Coffee, LGBTQ Brew, AAPI Brew, Cafe Con Leche, and GroundedGym and workout class reimbursements: It pays to be healthy.Annual learning credit: Want to learn something new? We'll reimburse you. BRIEF BREW HISTORYMorning Brew Inc. was founded in 2015 by two entrepreneurial college students who noticed their peers were not consuming legacy media resources about business and finance news, but had a high desire to learn about those topics. What started as a small on-campus email has since evolved into a multi-channel media company that operates 20+ unique content franchises. All while maintaining our witty, honest and engaging tone that millions of loyal MBI audience members rely upon daily to better navigate the world. In 2020 a majority stake in MBI was acquired by Axel Springer SE and in February 2025 that position was increased to full ownership of the business. Axel Springer SE is a family-owned, transatlantic media company headquartered in Berlin and New York that is committed to the values of a free and informed society. To learn more about Axel Springer SE and what defines us, visit axelspringer.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

• BENEFIT QUEST

  

  Personal Lines Insurance Account Manager

  hace 5 días

  New York

  Job DescriptionAbout Us Benefit Quest is an Independent Insurance Agency providing a full range of Personal & Commercial Insurance Products: Payroll, PEO, Employee Benefits, Insurance, Risk Management, 401k, and Financial Services. Position Overview Benefit Quest is seeking a dynamic and experienced “Account Manager” to join our growing team. Will be responsible for building and maintaining strong relationships with clients, providing guidance on personal lines insurance offerings, and ensuring the delivery of exceptional service. This role requires a strong understanding of the Personal Lines market, excellent communication skills, and a passion for delivering value to clients. The Account Manager will collaborate with internal teams and external partners to develop and implement effective strategies that enhance the overall experience for our clients. Personal Lines Account Manager – Key Responsibilities We are seeking a highly organized, client-focused Personal Lines Account Manager to oversee and service a growing book of personal lines insurance business. This role requires a proactive, detail-oriented professional with experience in home, auto, umbrella, and other personal lines products. Key responsibilities include: • Account Management: Manage a personal lines book of business, including policy renewals, endorsements, cancellations, and daily servicing tasks to ensure accuracy and client satisfaction., • Independence: Ability to work independently and efficiently in a fully remote environment while also collaborating effectively as part of a remote team., • Client Service & Retention: Provide timely, professional support to clients for inquiries, coverage questions, claims assistance, and policy changes. Conduct annual reviews and maintain strong, ongoing relationships., • Quoting & Marketing: Handle new business and renewal quoting using carrier websites, PL rater, and AMS360. Prepare and submit applications, use Replacement Cost Estimators (RCEs), and ensure accurate quote presentation and documentation., • Policy Administration: Maintain accurate policy and client records in AMS360. Process endorsements, cancellations, LPRs, COIs/EPIs, and bind coverage as needed. Monitor carrier downloads and ensure data integrity., • Reporting & Documentation: Run and maintain renewal reports for personal lines. Track daily downloads and carrier updates, calculate premium changes, and manage follow-ups through suspense activities., • Carrier & Producer Collaboration: Work closely with our account executives to onboard new clients, quote renewals, and support marketing efforts. Coordinate with carriers for submissions, policy servicing, and issue resolution., • Compliance & Knowledge: Stay current on industry trends, carrier guidelines, and regulatory changes to ensure clients receive optimal coverage and service., • Administrative Support: Manage email communication, attach relevant documents in AMS, respond to billing/audit reminders, and assist with strategic department initiatives.This position requires a strong understanding of personal lines insurance, AMS360 proficiency, and excellent organizational and communication skills. Qualifications • Current Property & Casualty License., • 3 - 5+ years New York and New Jersey Property & Casualty Account Management experience., • Excellent verbal and written communication skills to build rapport and trust with clients., • Detail-oriented with strong organizational and time management skills., • Ability to work independently and as part of a team in a remote work environment., • Strong computer and technology skills. Proficiency in Microsoft Office Suite., • Experience with AMS360. Benefits, • Competitive salary commensurate with experience., • Benefits package including health, dental, vision, disability, life insurance, and 401(k) retirement plan with company match., • Opportunities for professional development and career advancement. We are an equal opportunity employer committed to creating a diverse and inclusive workplace where all employees can thrive.