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Customer Service Representative (CSR) - HENNA KOSKINEN photographer & stylist

Servicio al Cliente

hace 2 días64 vistas

We are seeking a motivated and customer-focused Customer Service Representative (CSR) to join our team. The ideal candidate will serve as the primary point of contact for customers, providing timely, accurate, and professional support. This role requires excellent communication skills, problem-solving abilities, and a commitment to delivering a positive customer experience.


Key Responsibilities


Respond to customer inquiries via phone, email, chat, or in person in a professional and courteous manner


Resolve customer issues efficiently by identifying needs, researching solutions, and following through to resolution


Process orders, returns, exchanges, and account updates accurately


Maintain detailed and accurate records of customer interactions in the CRM system


Escalate complex issues to the appropriate department or supervisor when necessary


Provide product and service information to customers clearly and confidently


Follow company policies, procedures, and service standards


Meet or exceed performance metrics, including response time, resolution time, and customer satisfaction scores



Required Qualifications


Proven experience in a customer service or support role is an advantage


Strong verbal and written communication skills


Ability to handle difficult situations with patience and professionalism


Basic computer skills and familiarity with customer service software or CRM systems


Strong attention to detail and organizational skills

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¡Henna K. de HENNA KOSKINEN photographer & stylist estará entrevistando a personas como tú para este puesto mañana! ¡Muéstrale tu interés!
  • Experiencia
    Se requiere
  • Idiomas
    Español – Avanzado
    Inglés – Avanzado
  • Jornada
    Completa
  • Horario
    9am-4pm
  • Salario
    27 $ – 42 $ por hora
  • Inicio
    Incorporación inmediata

pin icon233 East 21st Street, Manhattan, 10010, New York

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Agente de Atención al ClienteNew York

Photography and Stylist Company • 1-10 empleados

En JOB TODAY desde diciembre, 2025

Henna Koskinen is a Finnish photographer and stylist based in Los Angeles and New York.

Henna K. avatar icon
Henna K.Activo hace 3 horas
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