Host and Waiter / Waitress
2 hours ago
Manhattan, New York
• Guest Greetings & Seating: Welcoming guests warmly according to rigorous brand guidelines, managing the coat check, and escorting diners to assigned tables. [1, 2, 3], • Floor Plan Management: Maintaining the floor plan board in real-time, tracking which tables are clean, dirty, or occupied to maximize restaurant capacity. [1], • Menu Maintenance: Cleaning, organizing, and stocking physical menus at the front desk before and during the service shift. [1, 2], • Waitlist & Pacing Control: Managing names on the waiting list and providing accurate wait times to incoming guests when tables are not immediately ready. [1], • Phone & Inquiry Handling: Answering telephone lines, answering detailed questions about the menu, and handling high-volume reservation inquiries professionally., • Team Synergy: Communicating incoming guest data, dietary restrictions, and celebration notes directly to captains, servers, and managers
Timm O.Recruitment Consultant•Active 42 minutes ago
