RP SOUTH STAR

At RP SOUTH STAR, we are committed to providing excellent service to our diverse clientele. We are seeking a Bilingual Front Desk Receptionist fluent in both English and Spanish to join our team. The ideal candidate will create a welcoming environment for all visitors and ensure smooth communication across language barriers. Job Summary: The Bilingual Front Desk Receptionist will be the first point of contact for our clients and visitors, providing exceptional customer service in both English and Spanish. Responsibilities include greeting visitors, managing phone calls, handling administrative tasks, and ensuring a positive experience for all who enter our office. Key Responsibilities: Greet and welcome visitors in both English and Spanish as soon as they arrive at the office. Direct visitors to the appropriate person and office, ensuring effective communication in their preferred language. Answer, screen, and forward incoming phone calls in English and Spanish. Provide basic and accurate information in person and via phone/email in both languages. Ensure the reception area is tidy and presentable, with all necessary stationery and materials (e.g., pens, forms, brochures). Receive, sort, and distribute daily mail/deliveries. Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges). Order front office supplies and keep an inventory of stock. Update calendars and schedule meetings. Assist with translations of documents and communications as needed. Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing. Qualifications: Proven work experience as a Receptionist, Front Office Representative, or similar role. Fluent in both English and Spanish (written and spoken). Proficiency in Microsoft Office Suite. Hands-on experience with office equipment (e.g., fax machines and printers). Professional attitude and appearance. Solid written and verbal communication skills in both English and Spanish. Ability to be resourceful and proactive when issues arise. Excellent organizational skills. Multitasking and time-management skills, with the ability to prioritize tasks. Strong customer service attitude. Benefits: Competitive salary. Opportunities for professional development.

The Development Assistant will join a dedicated and energetic Development and Communications team to provide support on all areas of foundation relations, individual donor cultivation, events, office administration, and social media. Responsibilities Gift Entry: · Responsible for constituent and gift entry, acknowledgement, scanning, processing, and reconciliation. · Assist in the creation of donor lists and gift queries, and ongoing database cleanup. Donor Communication, Engagement, and Research: · Ensure timely, personalized, and accurate donor mailings, conducting follow-up calls as needed to ensure invitations and other mailed materials have been received. · Provide support for special events and meetings, including ordering and setting up refreshments and PR materials, and coordinating photography. · Solicit raffle/auction items for fundraising events; distribute donations such as holiday toys upon request. Office Administration: · Filing, mailing, printing, copying, scanning, distributing, and shredding documents as necessary. · Maintain departmental calendar and revise as needed. · Other duties as assigned. Qualifications · College degree and 1-3 years of relevant experience. · Commitment to and enthusiasm for org's mission. · Excellent written and oral communication skills. · Proficiency in Microsoft Office suite including Office 365. Proficiency in Constant Contact, Raiser’s Edge and social media preferred. · Excellent organizational aptitude and attention to detail. · Experience and comfort interacting with high-profile individuals. · Self-directed; able to manage competing priorities and workflow, and to nimbly handle multiple tasks and deadlines. · A team player with a collaborative and cooperative attitude. · Works well under pressure, always maintaining a polished and professional presentation. · Reliable and punctual; Ability to work occasional evenings and weekends as required.

Bi-Lingual (English/ Spanish) Receptionists wanted in BRONX, NY 10451 MORRIS AVE Monday through Friday, 8:00 AM to 4:00 PM ** Your resume must clearly reflect your experience as a Receptionist to be considered for this position. Position Overview: The Receptionist is the first point of contact for clients, visitors, and staff at our Adult Day Program. This role is essential in providing a welcoming and efficient front desk experience. The Receptionist will handle a variety of administrative and clerical tasks, ensuring smooth operations and excellent customer service. Key Responsibilities: 1. Front Desk Management: Greet clients, visitors, and staff in a friendly and professional manner. Answer and direct phone calls to appropriate personnel. Manage and coordinate the check-in and check-out process for clients. Ensure the reception area is clean, organized, and presentable. 2. Administrative Support: Perform general clerical duties including photocopying, faxing, mailing, and filing. Maintain and update client records and information in the database. 1. Customer Service: Address client and visitor inquiries, providing accurate information about the program and services. Handle complaints or issues with professionalism and escalate to the Program Director when necessary. Provide support and assistance to clients and their families as needed. 4. Communication: Coordinate with staff to ensure seamless communication and operations. Relay messages and information promptly to the relevant parties. Assist in the preparation of newsletters, memos, and other communications. Qualifications: Education and work Experience Requirements: High school diploma (or GED or High School Equivalence Certificate). Bachelor's degree Minimum of one-year experience in customer service setting. Working in an environment that supported clients with physical and/or developmental disabilities. Bilingual (English – Spanish) is a MUST Willingness and ability to learn new skills. Attention to detail. Positive attitude, great personality and patience is a must. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills. Physical Requirements Light work involves exerting up to 25 pounds of force occasionally to lift, carry, push, pull, and otherwise move objects. Involves bending, squatting, reaching, and moving about most of the time. Heavy work involves exerting up to 50 pounds of force occasionally to lift, carry, push, pull, and otherwise move objects. Involves bending, squatting, reaching, and moving about most of the time. Job Type: Full-time Pay: Based on Experience Expected hours: 40 per week Benefits: 401(k) Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Vision insurance Experience: Customer service: 1 year (Preferred) Front desk: 1 year (Required) Ability to Commute: Work Location: In person

Medical office in the Bronx is looking for a full time office receptionist. M-F 10-6. Experience required