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• Fifth Ave Agency

  

  Customer Service Representative (CSR)

  2 months ago

  $48000–$60000 yearly

  Full-time

  Manhattan, New York

  Are you a highly motivated and customer-focused individual looking to launch your career in a dynamic environment? We are seeking an enthusiastic Customer Service Representative to join our growing team. This role is perfect for someone passionate about delivering exceptional service, building strong client relationships, and developing professionally within a supportive sales and marketing organization. Key Responsibilities: • Serve as the primary point of contact for clients, addressing inquiries and resolving issues efficiently and professionally., • Build and maintain positive client relationships, ensuring high levels of satisfaction and retention., • Provide comprehensive support to our sales and marketing teams, contributing to overall client success., • Effectively communicate product and service information to clients., • Document and manage client interactions and data accurately., • Actively participate in daily training sessions and coaching to enhance customer service and professional skills. What We're Looking For: • Excellent communication and interpersonal skills, with a focus on active listening and problem-solving., • A positive, empathetic, and professional demeanor., • Strong work ethic and a proactive approach to learning and growth., • Ability to manage multiple tasks and prioritize effectively in a fast-paced setting., • Team player with a commitment to collaborative success. What We Offer: • Comprehensive paid training from experienced leaders and continuous mentorship., • Competitive compensation with performance-based incentives., • Clear pathways for rapid career advancement into leadership and management roles., • A vibrant, energetic, and team-oriented company culture., • Extensive professional development and business training opportunities., • Networking and recognition opportunities within the industry. Ideal Candidates: • Recent college graduates eager to begin a career in client relations, sales support, or customer service., • Professionals with experience in customer service, hospitality, or retail seeking a growth-oriented role., • Individuals who are coachable, goal-oriented, and thrive in a performance-driven environment. If you are ready to apply your customer service skills in a company that values your dedication and offers significant opportunities for professional growth, we encourage you to apply today and start building a successful career with us.

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• Fifth Ave Agency

  

  Client Service Representative

  2 months ago

  $50000–$70000 yearly

  Full-time

  Manhattan, New York

  We’re looking for a motivated Client Service Representative to join our growing team! If you’re a people person who enjoys building relationships, solving problems, and working in a fast-paced environment, this is an excellent opportunity to develop professionally while gaining hands-on experience. No prior experience is required—we provide comprehensive paid training, ongoing mentorship, and a clear path for career advancement into leadership and management. What You’ll Do Build and maintain strong relationships with new and existing clients. Provide exceptional customer service and support throughout the client experience. Educate clients on products and services to ensure the best solutions for their needs. Collaborate with teammates to achieve individual and team goals. Assist with account management and client retention. Participate in daily coaching, leadership development, and professional training. What We’re Looking For Excellent communication and interpersonal skills. Positive attitude and strong work ethic. Coachable with a willingness to learn. Strong problem-solving and organizational abilities. Team-oriented with a student mentality. Ability to thrive in a fast-paced, goal-driven environment. What We Offer Paid training and ongoing mentorship. Competitive compensation with performance-based incentives. Clear opportunities for advancement into leadership and management. Supportive, energetic, and team-focused culture. Professional development and business training. Recognition, team-building events, and networking opportunities. Ideal Backgrounds Include: Customer service Hospitality Retail Restaurant industry Sales Recent college graduates

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• private concierge services

  

  Front Desk Agent

  2 months ago

  $25–$28 hourly

  Full-time

  Manhattan, New York

  We are looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment. The front desk agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard. You will ensure keys are handed back on guests' departure. To ensure success you will be professional and pleasant in challenging situations and take responsibility for the satisfaction of guests from arrival to departure. Preferred candidates will be positive, proactive, and be skilled at multitasking in a fast-paced environment. Front Desk Agent Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabilities. Operating switchboard and assisting with inquiries. Assisting the reservations manager with taking reservations. Collaborating and communicating with other internal departments to ensure guest satisfaction. Complying with company procedures and safety policies. Performing duties on a daily checklist. Front Desk Agent Requirements: High school diploma or suitable equivalent. 1+ years of front desk agent experience preferred. Well-groomed, professional appearance. Outstanding written and verbal communication skills. Team player. Physically agile, and able to stand for extended periods. Available to work shifts, over weekends, and on public holidays.

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• Biolsi Law Group

  

  Billing & Client Services Specialist

  13 days ago

  New York

  Job Description Position Summary Biolsi Law Group, P.C. is a boutique litigation firm located in Manhattan’s Financial District. We represent clients in complex litigation matters and pride ourselves on providing exceptional advocacy, responsive communication, and personalized service. We are seeking a highly organized and client-focused Billing & Client Services Specialist to serve as a key member of our operations team. This role goes beyond traditional billing and collections responsibilities. The successful candidate will act as a primary point of contact for clients regarding billing matters, account status, case-related communications, and administrative support while ensuring the firm’s financial processes operate efficiently. The ideal candidate is confident communicating with clients, comfortable discussing account balances and payment arrangements, highly organized, and capable of managing sensitive information with professionalism and discretion. This position reports directly to the Principal Attorney and works closely with legal staff and Human Resources. www.biolsilaw.com Key Responsibilities Billing & Collections • Manage the firm’s monthly billing cycle and ensure timely issuance of invoices., • Review billing entries for accuracy, completeness, and compliance with firm standards., • Maintain client account records and ensure billing information remains current., • Monitor accounts receivable and proactively follow up on outstanding balances., • Contact clients regarding unpaid invoices, payment plans, and account questions in a professional and service-oriented manner., • Investigate billing discrepancies and facilitate timely resolution., • Process and reconcile client payments and deposits., • Prepare billing, collections, and accounts receivable reports for firm leadership., • Identify opportunities to improve billing efficiency, collections performance, and financial processes. Client Relations & Communication • Serve as a trusted point of contact for clients regarding billing, account status, and general administrative inquiries., • Maintain regular communication with clients regarding outstanding balances and payment arrangements., • Coordinate with attorneys and legal staff to ensure clients receive appropriate updates and follow-up communications., • Provide a high-touch client experience that reflects the firm’s commitment to exceptional service., • Escalate client concerns to attorneys and leadership when necessary., • Assist with client onboarding and engagement documentation. File & Matter Management • Maintain accurate and organized electronic and physical client files., • Ensure client records, correspondence, billing information, and matter documentation are properly maintained., • Track key administrative deadlines and follow-up requirements., • Assist with document collection and file management during client intake and active litigation matters., • Support attorneys and staff with administrative case coordination as needed. Operations Support • Partner with firm leadership to improve workflows and operational efficiency., • Assist with reporting, recordkeeping, and administrative projects., • Support the implementation and maintenance of firm systems and procedures., • Maintain confidentiality of all client, financial, and firm information. Qualifications • 3+ years of experience in billing, accounts receivable, legal administration, client services, or a related role., • Prior law firm experience preferred, but not required, • Demonstrated success managing collections while maintaining positive client relationships., • Excellent verbal and written communication skills., • Strong customer service orientation and professional phone presence., • Exceptional organizational skills and attention to detail., • Ability to prioritize multiple responsibilities in a fast-paced environment., • Strong problem-solving and critical-thinking abilities., • Ability to exercise discretion and maintain strict confidentiality., • Proficiency with Microsoft Office, including Outlook, Excel, and Word., • Experience with legal billing or case management software preferred. www.biolsilaw.com

• Medix

  

  Call Center Representative

  6 days ago

  New York

  Job DescriptionCall Center Representative We're looking for a friendly and dependable Call Center Representative to join the team of a top healthcare provider in Manhattan. This is a fully on-site position, Monday through Friday, and is a great opportunity for someone who enjoys helping patients and providing excellent customer service over the phone What You'll Be Doing: Answer incoming calls from patients in a friendly and professional manner Assist patients with registration and appointment scheduling Answer questions and address patient concerns with empathy and patience Provide patients with clear and accurate information Send follow-up emails or letters to confirm information discussed during calls Accurately document all patient interactions and update records in the EHR system Assist with tracking call volume, common patient concerns, and follow-up needs What We're Looking For: Strong customer service skills/high call volume experience Excellent phone etiquette and clear communication skills Friendly, patient, and empathetic when assisting patients Comfortable handling a high volume of incoming calls Strong attention to detail and documentation skills Ability to work efficiently in a fast-paced call center environment Nice to Have: EPIC Experience For California Applicants: We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA). This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients. \nCompany Description Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine. Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us? Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\n\r\nOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?

• Sew Eyes Inc

  

  Call Center Representative - Flexible Hours, Full Time or Part Time

  19 days ago

  New York

  Job DescriptionBenefits/Perks • Competitive Compensation, • Aggressive Bonus Structure, • Must speak English and Spanish Job SummaryWe are seeking bi-lingual Call Center Representative to join our team. In this role, you will be calling patients to book them for an eye exam or to confirm their appointment for the day. We are hoping candidates will work a minimum of 25 hours per week between the hours of 10am - 530pm It is a phenomenal opportunity for someone looking to make quick money with limited training/requirements. Qualifications • Fluent English and Spanish, • Own a laptop / computer

• Safe Horizon, Inc.

  

  Client Services Specialist - Domestic Violence Shelter, Orchid

  1 month ago

  New York

  Job Description The Safe Horizon DV Shelter Program provides safe and confidential spaces for DV Survivors and their children. We are committed to providing these services with empathy, compassion, professionalism, non-judgement, and respect. Our spaces respect survivors’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Identify when a client is experiencing trauma reactions and help client stabilize;, • Conduct emergency shelter intakes for site vacancies and vacancies at sister sites as part of the Central Intake team;, • Assess immediate safety needs and develop a risk management plan during intake of shelter placement calls;, • Using neutral and non-judgmental language when responding to the needs and requests of clients;, • Provide crisis intervention including mediation and de-escalation skills to diffuse situations between residents’ family members and/or roommates;, • Participate in trainings to improve client centered practice skills and knowledge about self-care and vicarious trauma and its impact;, • Plan, implement and/or research self-care and other social activities for clients and their children;, • Actively participate in donor tours and help with special client events and holiday parties;, • Conduct regular health and safety facility checks;, • Understand and follow emergency procedures, including fire procedures;, • Sort and organize donations of food, clothing, or items/projects as assigned;, • Distribute supplies to clients in accordance with established guidelines and/or emergency requests from clients;, • During the orientation process, determine clients’ immediate needs and provide referrals for basic needs;, • Provide referrals for clients following their initial Case Management session;, • Assist with basic office tasks such as archiving, filing , collating, update lists or as assigned;, • Enter activity log information, shift notes and Case Management System (CMS), in a timely fashion and accurate manner;, • Provide starter kits, assisting with bed utilization by helping with apartment preparation and cleaning; moving clients’ belongings as assigned;, • Provide childcare as requested by clients or staff in accordance with written policies;, • Provide client accompaniment to important appointments when requested;, • Assist with admission and discharge of clients. This may include, providing childcare, assisting with client belongings if facility staff is unavailable and other tasks assigned by management., • Complete discharge paperwork which includes completing discharge checklist with clients, and all related discharge procedures;, • Comply and adhere to funders’ fire and health safety mandates by obtaining and maintaining Fire Department of New York (FDNY) and Red Cross certifications as indicated by shelter leadership. Qualifications/Certification Requirements:, • High School Diploma/GED and two years relevant experience., • Basic computer skills necessary., • Candidate must have or obtain the following certifications within 3 months of employment: At Emergency Shelters, obtain the F07-Fire and Emergency Drill Conductor and S95-Supervision of Fire Alarm Systems. At Transitional Shelters, obtain F80- Coordinator of Fire Safety and Alarm Systems in Homeless Shelters, Pediatric CPR/ First Aid Certification, and Security Guard License. Safe Horizon is committed to providing a reasonable accommodation to ensure individuals with disabilities can meet any physical demand requirement(s) of the position, or otherwise perform the corresponding task(s), where possible. If you require a reasonable accommodation, including to participate in the job application or interview process, please contact your Human Resources Recruiter. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Salary Pay Range: 22.81 - 23.96 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

• Charles Schwab

  

  Client Relationship Specialist - Upper East Side, NYC

  5 days ago

  New York

  Position Type: Regular\n \nYour opportunity\n \n \n At Schwab, you’re empowered to make a meaningful impact—for clients and for your career. As a Client Relationship Specialist (CRS), you play a vital role in delivering a personalized, high-quality client experience while supporting the operational success of the branch. This role is an excellent entry point into the financial services industry, offering hands-on client interaction, exposure to wealth management services, and a clear path for growth. \n \n In this role, you will ensure clients feel heard, supported, and confident in their relationship with Schwab. Development is central to this role, and Schwab provides the resources, coaching, and learning opportunities to help you build skills and expand your career—including support for required licensing aligned to your goals. \n\n • Deliver a welcoming, inclusive client experience by understanding needs and resolving requests with accuracy and care.\n, • Support daily branch operations, including account servicing, documentation, and follow-up with strong attention to detail.\n, • Communicate effectively with clients and colleagues, adapting to different styles and needs.\n, • Use active listening to understand priorities and escalate issues when needed.\n, • Manage multiple tasks and priorities to meet deadlines and maintain quality.\n, • Partner with team members to drive client engagement and operational excellence.\n, • Build trust and long-term relationships through professionalism, reliability, and a client-first mindset.\n\n Why you’re set up for success \n\n • Schwab Training & Development\n\n Start with Client Relationship Specialist University (CRSU) a four-week, live virtual training program designed to set you up for success. After CRSU, your development continues in-branch through hands-on training and mentorship, with support from your manager, peers, and dedicated mentors. \n\n • Career Pathing\n\n The CRS role provides a strong foundation for growth. Schwab’s “choose your own adventure” approach empowers you to explore paths aligned to your strengths. \n\n • Competitive Compensation\n\n In addition to base pay, this role offers bonus and incentive opportunities tied to performance. \n What you have\n \n \n The expertise you bring: \n\n • 1+ years of client-facing or customer service experience\n\n \n The skills you bring: \n\n • Attention to Detail \n Complete requests and tasks accurately while following established processes, while effectively prioritizing work to meet deadlines.\n\n Maintain strong organization of tasks, client requests, and follow-ups to ensure timely and consistent execution. \n \n Ensure high-quality, error-free work and identify discrepancies or issues early \n \n\n • Active Listening \n Listen carefully to understand client needs and respond with clarity and accurate communication\n\n Ask thoughtful questions, confirm understanding, and adapt communication style to \n ensure alignment \n \n\n • Building Collaborative Relationships \n Partner effectively with internal teams to deliver seamless client experiences.\n\n Build trust through professionalism, responsiveness, and reliability \n \n\n • Adaptability \n Adjust to changing priorities, client needs, and processes in a fast-paced environment. \n\n Remain flexible and solution-oriented when navigating new or complex situations \n \n\n • Coachability \n Demonstrate openness to feedback and apply it to improve performance.\n\n Show a willingness to learn, grow, and adopt new approaches or skills. \n \n\n What’s in it for you \n At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. \n We offer a competitive benefits package that takes care of the whole you – both today and in the future: \n \n • 401(k) with company match and Employee stock purchase plan\n, • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions\n, • Paid parental leave and family building benefits\n, • Tuition reimbursement\n, • Health, dental, and vision insurance\n \n