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PROJECT DESCRIPTION Seeking entertainers and fast learners who are passionate about their craft and the city of New York. This is a weekend gig for new hires. Position: Tour Guide. Location: New York City. Job Description: We are seeking enthusiastic and knowledgeable Tour Guides to lead engaging and informative tours around New York City. This role is ideal for individuals who are passionate about history, culture, and storytelling, and who enjoy sharing their knowledge with others. Key Responsibilities: 1. Conduct Tours: - Lead groups on walking, bus, or themed tours, providing an informative and entertaining experience. - Share historical facts, stories, and interesting anecdotes about New York City's landmarks, neighborhoods, and cultural sites. 2. Engage and Entertain: - Use storytelling techniques to captivate and engage tour participants. - Answer questions and provide personalized attention to ensure a memorable experience for all guests. 3. Safety and Coordination: - Ensure the safety and comfort of all tour participants throughout the tour. - Coordinate with other tour guides and staff to manage group logistics and schedules effectively. 4. Continuous Learning: - Stay updated on New York City's history, current events, new attractions, and any relevant changes to tour routes or content. - Participate in training sessions and briefings as required. 5. Customer Service: Provide exceptional customer service, addressing any concerns or special requests from tour participants. Gather and act on feedback to continuously improve the tour experience. 6. Administrative Duties: Handle ticketing, and any other administrative tasks as needed. Maintain accurate records of tour attendance and feedback. Qualifications: Strong knowledge of New York City’s history, culture, and major attractions. Excellent storytelling and public speaking skills. Ability to engage and interact with diverse groups of people. Strong sense of direction and familiarity with the city’s layout. Customer service experience is a plus. Ability to work primarily on weekends and have a flexible schedule. Physical stamina to walk and stand for extended periods. Benefits: Competitive pay. Opportunities for growth and additional training. A dynamic and supportive work environment. The chance to share your passion for New York City with visitors from around the world. If you are a passionate storyteller with a love for New York City, we encourage you to apply and join our team of dedicated tour guides. Looking for improv experience, team players, service industry, teaching abilities, listeners, directable and great communicators. Time commitment: 3-3.5 hrs. and 3-5 shifts a week (part-time). Pay: paid training once complete, tips, bonuses. Must be in New York.
Full job description Nestled in the heart of Chelsea, Sushi Makoto is a culinary sanctuary that combines the finest Japanese traditions with contemporary innovation. As a newcomer to New York's vibrant dining scene, we're thrilled to introduce you to an exceptional experience that marries the grace of tradition with the artistry of innovation. At Sushi Makoto, we're more than just a restaurant; we're passionate storytellers, crafting unforgettable moments through the mastery of Japanese cuisine. Our journey is just beginning, and our commitment to excellence remains steadfast, ensuring each visit is an exceptional affair. Overview: We are seeking a dynamic Host/Server to join our team in providing exceptional customer service in a fast-paced restaurant setting. Responsibilities: - Greet and seat guests in a friendly and efficient manner - Manage reservations and waitlists - Take guests' orders and relay to kitchen staff - Serve food and beverages promptly and accurately - Maintain cleanliness of the dining area - Handle guest inquiries and resolve issues promptly - Operate POS systems for order entry and payment processing - Assist in setting up and clearing tables as needed Qualifications: - Previous experience in customer service, preferably in a restaurant or hotel setting - Strong communication skills to interact effectively with guests and team members - Knowledge of basic food service procedures - Ability to multitask and work well under pressure - Familiarity with phone etiquette for handling reservations and inquiries Join our team and enjoy the opportunity to work in a collaborative environment where you can enhance your hospitality skills while delivering top-notch service to our valued guests. Job Types: Full-time, Part-time Pay: $16.00 - $30.00 per hour Expected hours: 20 – 40 per week Benefits: Employee discount Flexible schedule Physical setting: Fine dining restaurant Upscale casual restaurant Shift: 10 hour shift Weekly day range: Monday to Friday Weekends as needed Language: Mandarin (Preferred) Japanese (Preferred) Work Location: In person
We are seeking professional, charismatic chefs with dynamic presentation skills to lead events. We are looking for chefs that are service-oriented leaders and excellent cooks. Part- Time Chef Instructor Responsibilities: - Orchestrate and oversee events. Time management and an ability to work quickly are essential. - Deliver a 15-20 minute cooking demonstration outlining cooking tips and tricks to inspire the audience - Create a fun and inviting party ambiance where guests learn in a non-threatening and social environment. - Ensure the food taste, presentation and service is high quality. - Market the company for future business and general good will by engaging guests. - Provide positive and constructive feedback to the administration. - Finish/Execute large catering jobs. Experience Requirements: - Two years of professional culinary experience -- catering or in a restaurant -- with an emphasis on savory cooking. - Experience in culinary instruction preferred. - Freelance experience a plus. - NYC Department of Health Food Handler's Certificate NO PHONE CALLS PLEASE! $30 as a Chef Instructor with the potential to advance to $35 as a Lead Chef Instructor.
Position Summary: As a Line Leader, you will be an ambassador of Mighty Quinn’s BBQ. You will be an integral part of creating exciting and rewarding guest experiences through positive face-to-face interactions. You will report directly to the General Manager and work with other team members in a clean, safe, and respectful manner. You will be responsible for the general oversight of service on a day-to-day basis, as it relates to both food preparation and quality customer service. You will also assist other Front-of-House employees with all tasks necessary to execute successful service while upholding all company safety and food quality standards and procedures. *While Line Leaders are customarily our more experienced FOH employees, they do not directly supervise or manage any other FOH employees. Job Description: · Greet guests and guide customer experience · Serving and preparing food & drinks the Mighty Quinn’s way · Use a cash register (POS) and process payment transactions · Learn and maintain knowledge of our menu to effectively describe to guests · Set-up, maintain and break down service area · Practice food safety and sanitation standards required of foodservice establishments Assist with all shift duties, ensuring tasks are executed in accordance with safety and quality standards Provide support to Front-of-House team members to ensure successful service Occasionally assist BOH staff if necessary for successful execution of service Cover open shifts and/or step in to work on the service line, where necessary Monitor staff performance and ensure compliance with set company standards, where necessary Perform any and all other tasks customarily required of a Line Leader Requirements: · Great communication skills and teamwork · Able to multitask in a fast-paced, high-energy environment · Be outgoing and enthusiastically explain our epic BBQ to guests · Willingness to jump into different tasks and assist co-workers when required · Able to uphold high standards with a positive can-do attitude · Must be 18 years or older · Must be reliable and maintain consistent, punctual attendance · Food Handlers certificate required Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, and reach with hands and arms. The employee is occasionally required to climb or balance, stoop, kneel, crouch, and taste or smell. The employee must be able to lift and/or move heavy equipment and food product cases. This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Team Members enjoy: · Uniforms provided annually · Premium starting pay · On-the-job paid training · Employee Discounts · Career growth OPPORTUNITIES!! · LifeMart employee discount program Benefits: · Commuter Pre-Tax Benefits · Health Insurance* · 401(k) *dependent upon eligibility Mighty Quinn’s is an EEO employer. We do not discriminate based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, disability or genetic information, or any other protected classifications. Work Remotely No Job Type: Full-time Pay: $18.50 - $20.00 per hour Expected hours: 40 per week Benefits: 401(k) Employee discount Flexible schedule Health insurance Paid time off Paid training Experience level: 2 years Restaurant type: Casual dining restaurant Fast casual restaurant Quick service & fast food restaurant Shift: 8 hour shift Day shift Evening shift Night shift Weekly day range: Monday to Friday Weekends as needed Ability to Relocate: New York, NY 10014: Relocate before starting work (Required) Work Location: In person
Responsible to provide hotel guests with excellent service at the front desk from making the reservation to departure. Check-in and check-out courteously and efficiently; process all payments according to established hotel requirements. Responsible to respond to guests needs, inquiries requests and complaints in a timely and professional manner.
French Caribbean Restaurant, West Village, Manhattan Job Description: Overview: We are seeking a skilled and enthusiastic Bartender to join our team at a vibrant French Caribbean restaurant located in the heart of West Village, Manhattan. Our ideal candidate will bring a passion for mixology, exceptional customer service skills, and a deep appreciation for French Caribbean culture and cuisine. Responsibilities: - Prepare and serve a variety of alcoholic and non-alcoholic beverages, including signature cocktails inspired by French Caribbean flavors. - Maintain a clean and organized bar area, ensuring compliance with health and safety regulations. - Engage with customers in a friendly and professional manner, providing excellent service and enhancing their dining experience. - Monitor inventory levels and assist with ordering and restocking supplies as needed. - Collaborate with the kitchen and waitstaff to ensure a seamless and enjoyable dining experience for all guests. - Handle cash and credit card transactions accurately, following all restaurant protocols. - Stay informed about menu items, specials, and restaurant promotions to effectively recommend and upsell to customers. - Participate in staff meetings and training sessions to stay updated on restaurant policies and new offerings. - Adhere to all company policies and procedures, including those related to alcohol service and responsible consumption. Qualifications: - Proven experience as a bartender in a high-volume setting, preferably within a French or Caribbean restaurant. - Extensive knowledge of mixology techniques, cocktail recipes, and wine pairings. - Excellent interpersonal and communication skills, with the ability to build rapport with customers and team members. - Strong organizational skills and the ability to multitask in a fast-paced environment. - Ability to work flexible hours, including evenings, weekends, and holidays. - A passion for French Caribbean culture and cuisine is a plus. - Valid New York State bartending license or certification preferred. Benefits: - Competitive hourly wage plus tips. - Employee discounts on meals. - Opportunity for growth and advancement within the restaurant. - Friendly and supportive work environment. If you are a dedicated and talented bartender with a love for French Caribbean flavors and a commitment to exceptional service, we would love to hear from you. Join our team and help us create memorable experiences for our guests!
Become one of the newest members of our Catering Staff! Long-standing Brooklyn Catering Hall (near Kings Plaza) looking to add to our team. We are looking for dining room staff to join us in providing service at celebrations of all types. Whether you are greeting a birthday celebrant, ushering a retiree into the grand ballroom, or serving dinner at a dream wedding, you are the key to making sure this night is something truly special. Responsibilities: Assist with the setup and cleanup of the bar area. Anticipate guest needs and exceed service expectations. Taking orders for and serving drinks to our patrons. Always maintaining clean personal work stations. What You Need to Succeed: Provide service with a smile! Work as a team with other members of the service staff. Maintain a professional and well-kept appearance. Must be able to remain on your feet for 5-7 hour durations and perform moderately heavy lifting of trays. Must be able to communicate well in English. On-the-job training is available. *all applicants must have 3 years bartender experience OR show proof of completion from a professional bartending course. *all applicants must be at least 18 years of age in accordance with NYC liquor laws, must possess a valid form of photo identification and must possess a social security card or another form of acceptable substitute documentation in accordance with the laws of NYC. WE LOOK FORWARD TO MEETING THE NEWEST MEMBERS OF OUR CATERING STAFF TEAM!
Full job description Spend an incredible summer working at Camp Zeke! Camp Zeke celebrates healthy, active living through whole foods, sports, fitness and culinary arts! We are a sleepaway camp located on 560 serene acres in Northeastern, PA and have campers ages 7-17. Job Overview of Allergy Chef: The allergy chef at Camp Zeke will play a vital role in insuring that the special needs of our campers and staff with dietary restrictions or complex health issues related to food are strictly adhered to with guidance from the head chef, food manager and nutritionist. The allergy chef must be adept at reading and comprehending complex dietary instructions provided by physicians and dietitians. The allergy chef must be skilled at interpreting instructions on food preparation and ensure that meals are prepared according to each individual’s dietary notes. All care and attention must be made to insure that foods produced are 100 percent gluten free and there is no cross-contamination. All food should be prepared using methods that maintain high nutrient levels and adhere strictly to Kosher dietary laws. This position involves extensive organizing, problem solving, record keeping, and time management. Specific Duties and Requirements of Allergy Chef for Overnight Summer Camp: Must be available to live at our camp in PA and work from June 17 to August 12, 2024. There is some flexibility in the start date. Works under the direct supervision of the food manager and executive chef. Must be in constant communication with executive chef and food manager about the day to day duties, and be able to discuss any concerns regarding the menu or ingredients. Works cooperatively with others and accepts direction from supervisors. Maintains a level of food preparation, quality and presentation consistent with Camp Zeke’s philosophy of healthy living. Must be dedicated to exceptional external and internal guest service. Assists in menu planning for special dietary needs campers and staff. Reviews daily menu with food manager and executive chef, then prepares appropriate food items according to how they are expected and in adequate volume, following the guidelines provided for each individual with special dietary needs. Properly washes, chops, and cleans vegetables and fruits. Produces quality and timely hot/cold food for campers and staff in a clean, safe, sanitary environment. Maintains established standards of sanitation, safety and food preparation and storage as set by the local and state health departments; maintains an orderly, sanitary, and safe kitchen. Assists and directs general kitchen staff with cleaning up after every meal. (Working with, and guiding the kitchen staff with sweeping/mopping, putting away leftovers, emptying garbage’s, shutting off lights/ovens, etc.) This will be done AS A TEAM! Must be able to perform all manual aspects of Kitchen operation. (i.e. dish machine operation and procedures, grill cooking & cleaning, coffee maker, Hobart, etc.) Assists with deliveries, and makes sure items are accounted for, are kosher, and do not contain any harmful allergens, are put in their correct place, and not defective. Storeroom, fridges and freezers must be rotated after every delivery. Attends to the day-to-day problems concerning equipment and food supplies. (i.e. detects and ensures disposition of spoiled or unattractive food, defective supplies/equipment or other unusual conditions.) Is present in the dining room at all meals to greet and serve the campers and staff with allergies to insure that they are getting the correct food for them. Educational Background of Allergy Chef for Overnight Summer Camp: Must have completed training in foods, nutrition and/or dietetics, as well as a certification in handling food allergies. The allergy chef must have a current Food Handlers or Managers Certificate or is able to obtain one. Experience Requirements of Allergy Chef for Overnight Summer Camp: A minimum of three years professional experience working as a allergy cook or chef in a healthcare facility kitchen, restaurant, hotel, camp or catering operation is required. Must have a full understanding of what it means to prepare gluten free food, including the ability to understand food labeling to look for potential gluten ingredients, the knowledge of appropriate substitutions for items that contain gluten and the knowledge of how to avoid cross contamination. Must possess knowledge of the principles and practices and current state of child nutrition and of the eating habits of the children served in the program. Should have demonstrated skills in preparing these foods in a nutritious, good tasting and appealing manner. Experience in child food service preparation and management desirable. Effective oral and written communication skills commensurate with the responsibilities of the position are required Benefits: Accommodation includes air-conditioned cabins on a 560-acre site on private Hickory Lake Room, board, and a salary are provided. Options for parents to bring their kids as campers. Significant others and most pets are welcome. Network and make friends with a diverse group of co-ed staff members from around the world. Take part in an exciting array of staff activities and social events. You will also be able to enjoy our lake, pool, hot tub, gym, sports fields, and more during your time off Job Types: Part-time, Contract, Temporary Pay: $900.00 - $950.00 per week Expected hours: 40 – 50 per week Benefits: Flexible schedule Food provided Paid time off Experience level: 3 years Application Question(s): Do you have experience cooking for people with various allergies? Are you able to live at our camp in PA from June 17th until August 12th? Room and board will be provided. Work Location: In person
Full job description Hiring for Manhattan Locations As a Guest Service Associate, you will connect and engage with our customers by providing excellent customer service and be an expert in the EWC brand. You will use your expertise to ensure every moment is an opportunity for confidence! We seek a charismatic person who can lead with care and integrity and is committed to delighting our guests. You MUST be STRONG IN SALES (Upselling)!!!!!! Perks & Benefits: This is a sales / performance-based position and you earn sales commission, in addition to an hourly wage, for hitting weekly sales targets! 50% off waxing and 40% discount on EWC retail products Hourly wage plus commission, resulting in typical total compensation of $20-$40/hour 401(k) with match Supplemented health insurance offered to associates who meet hours criteria Paid sick time and family leave Flexible days and hours because work / life balance is important Consistent schedule Responsibilities: Provide impeccable service to our guests and be a true ambassador of the brand ensuring that every guest is treated according to European Wax Center standards. Drive and exceed individual key performance indicators, by ensuring the highest level of customer service and guest experience. Understand and explain the benefits of our savings program, products, and promotions. Answer phone calls professionally and respond to guest inquiries. Provide the best experience for customers by continuously building knowledge of company promotions, packages, products, and loyalty programs. Create and maintain accurate annotations of customer reservations. Process customer purchases and maintain an accurate cash drawer. We are looking for a person who: Can work 24 - 35 hours per week, including one weekend day per week. Has a friendly, eager and personable demeanor and strong communication skills Thrives working in a team environment. Has a collaborative spirit and proactive attitude. Is able to manage productivity and sales to ensure goals are achieved. Is excited to prioritize and understand customer service and satisfaction. Responds well to coaching and performance goals. Is able to multitask and pivot. Has a work history that includes upselling sales experience. Hiring for Manhattan Locations!! About European Wax Center European Wax Center®, a leading beauty lifestyle brand franchise founded in 2004, offers guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests with a modern environment for a comfortable and luxurious experience, which is focused on EWC’s vision of Revealing Beautiful Skin®, through exceptional services by professionally trained and certified waxing experts. So confident in the experience, EWC offers first-time guests a free wax on some of its most popular services. EWC prides itself on its unique franchise business model and its network of more than 800 centers across the U.S.
Job Description: As much as we worship the almighty tortilla, we obsess over surrounding ourselves with wonderful energy, culture, and team members. Joining our crew means you'll play a key role in bringing the spirit of Pink Taco and our menu to life for our fans. We are a company that is focused on growing both our brand and our team members. We want people who love to bring joy to others through great service and delicious tacos. And in return, we strive to create a great work environment. We will work hard but love our jobs. Plus, we'll have a hell of a lot of fun doing it too. Pay Rate: PURPOSE The Restaurant Operations Manager is responsible to oversee and direct the seamless running of the restaurant and supervising all team members. The Restaurant Operations Manager must take the lead when the General Manager is off duty, provide highly efficient and effective service while ensuring that all financial and statutory requirements are met, as well as ensuring the delivery of outstanding service to our guests. Pink Taco is FUN, FAIR, HONEST, HARDWORKING, UNPRETENTIOUS AND UNCOMPLICATED with a passion for creating an outstanding guest experience. DUTIES & RESPONSIBILITIES
Requirements Previous experience in customer service, front desk service, or other related fields Ability to build rapport with guests Strong organizational skills Excellent written and verbal communication skills High School Diploma or GED equivalent Phone etiquette skill Data entry skills Great interpersonal and communication skills Details oriented skills Responsibilities We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, Provide access control for the property, Provide safety and health for the property by keeping tenants and guest safe, as well as identify areas of improvement to increase efficiency Confirm phone and online reservations Respond to guest needs, requests, and complaints Keep the lobby area clean Keep daily records of all activity in the day Communicate pertinent guest information to designated departments Report any damages found with in property Answer all incoming calls made to front desk Benefit: Paid Vacation Paid Sick time Medical Dental Rapid Promotional opportunities
Job description Overview: At Mia's Brooklyn Bakery, we serve up graciousness and are happy to put the needs of our guests first. We are attentive and accommodating to our guests and to each other. We work diligently with a dedication to quality at our core. We are seeking Shift Supervisor candidates for our Upper East Side, Manhattan based bakery. The Shift Supervisor are responsible for directing other crew members (in addition to their regular duties) to run the store efficiently by being able to divide up duties and enforce them. Under this role, you will be responsible for knowing how to prepare all beverages, serve and tend to both our Dine-in and Take-out customers, stock merchandise for the next business day, and operate all machines that the store uses. Our Shift Supervisor is the face of Mias Brooklyn Bakery; they provide friendly, fast, accommodating service to our customers KNOWLEDGE AND RESPONSIBILITIES · Providing excellent customer service to all customers that come into the establishment or call for orders following Mias Bakeries high standard of excellence · Check quality of all the products for displays and organize rotation of displays for all pastries and desserts · Delegating the duties between crew members on the floor and assigning the duties to be carried out · Checking on the crew to make sure said duties are completed · Enter in the customer’s order in the POS and know how to use the POS system in place · Work and thrive in a team-work environment · Adhere to food safety guidelines · Make beverages on the basis and demand during operating business hours and prepare coffee · Always keep all areas of the store clean while operating during business hours · Refill and organize all pasties and beverages on display · Help unload & organize deliveries · Handle delivery and catering orders · For Opening Shifts: Cleaning all tabletops, turning on all lights, TVs, radios and drink displays · For Closing Shifts: Cleaning all tabletops, preparing the drinks for next business day, sanitization processes, turning off all machines, powering off all computers and turning off all lights, TVs and radios WHAT YOU NEED TO HAVE · 1-2 years of food handling/store experience at a café/bakery · Minimum High School Diploma/GED · Positive and passionate attitude! · High sense of integrity and ownership. · Basic math skills (add, subtract, multiply, divide). · Able to lift up to 25 lbs. · Time management, ability to prioritize and follow direction. · Adherence to food safety guidelines. · Proficient in Point-of-Sale systems, currently micros. Understand the importance of cash handling and accuracy of transactions. · Feedback is a gift! We can only learn, grow and improve our service if we hear and understand what it is our customers are telling us. · High emotional intelligence with the ability to work with diverse teams by being highly empathetic, intuitive, self-motivated and driven. · Teams Win! Must be a team player who fosters a collaborative and engaged environment. · Being a Brand Ambassador, with an excellent knowledge of and commitment to the Mias Brooklyn Bakery Mission, Vision, Brand Values and Culture. · A Food Handler’s Certificate is a must or must be willing to get one in the first 30 days of employment. Job Types: Full-time, Part-time Pay: $17.50 - $20.00 per hour Expected hours: 40 per week Benefits: 401(k) matching Employee discount Flexible schedule Paid training Experience level: 1 year Restaurant type: Bakery Café Casual dining restaurant Coffee shop Fast casual restaurant Quick service & fast food restaurant Shift: 10 hour shift 8 hour shift Day shift Evening shift Morning shift Night shift Weekly day range: Every weekend Monday to Friday Rotating weekends License/Certification: Food Handler Certification (Required) Shift availability: Day Shift (Required) Night Shift (Required) Ability to Relocate: New York, NY 10128: Relocate before starting work (Required) Work Location: In person
Cover front desk at all times, check in guests and monitor who is entering the property Provide incoming guests with correct room based on reservation details, as well as information on services offered in location Respond to and log all guest concerns and requests Field outside phone calls and provide information about the place and current availability Post additional charges to guest folios, as well as update system for any cancellations or changes to reservations Accept walk-in guests and be able to appropriately charge them for available rooms Verify guests have valid credit information on file before allowing check-in Track and respond to guest requests using our cloud-based internal system Qualifications: High school diploma or equivalent is a plus Hard worker Willing to grow & learn Benefits: Paid vacation Paid sick time Medical Dental Health
Job Details Grandma’s Home Restaurant Group founded in 1998, has grown to 200+ locations, 10,000+ employees, 80,000,000+ guests every year throughout China. Combining original and regional Chinese signature dishes, satisfying and healthy flavors, intimate service and fashionable decors, Grandma’s Home is committed to becoming a home kitchen to communities in the US as we have become in China. In NYC, we aim to showcase a modern and authentic Chinese dining experience, and to pass down the tradition of sharing a sense of “home” through food. Requirements: - A minimum of 1 year experience expediting in a high volume NYC restaurant or bar (and all the accompanying skills and knowledge!) - Positive, team forward attitude - Attention to details paired with a sense of urgency - Ability to lift 30 lbs regularly and 50 lbs occasionally - Previous wine, beer and cocktail knowledge, and service experience is helpful - Knowledge of Chinese food and ingredients are a plus! - 3 references, including at least 1 from your most recent hospitality position. Responsibilities: - Attention to detail. - Teamwork and positive attitude. - Sense of urgency. - Continued learning of floor service. - Gracious service for all guests throughout their experience.
Job Details Grandma’s Home Restaurant Group founded in 1998, has grown to 200+ locations, 10,000+ employees, 80,000,000+ guests every year throughout China. Combining original and regional Chinese signature dishes, satisfying and healthy flavors, intimate service and fashionable decors, Grandma’s Home is committed to becoming a home kitchen to communities in the US as we have become in China. In NYC, we aim to showcase a modern and authentic Chinese dining experience, and to pass down the tradition of sharing a sense of “home” through food. Requirements: - A minimum of 2 year experience expediting in a high volume NYC restaurant or bar (and all the accompanying skills and knowledge!) - Positive, team forward attitude - Attention to details paired with a sense of urgency - Ability to lift 30 lbs regularly and 50 lbs occasionally - Previous wine, beer and cocktail knowledge, and service experience is helpful - Knowledge of Chinese food and ingredients are a plus! - 3 references, including at least 1 from your most recent hospitality position. Responsibilities: - Attention to detail. - Teamwork and positive attitude. - Sense of urgency. - Continued learning of floor service. - Gracious service for all guests throughout their experience. - Food handling certification
Proficient in managing front desk operations, providing exceptional customer service in two languages (Spanish and English). Duties include greeting guests, answering inquiries, managing reservations, and handling administrative tasks. Requires excellent communication skills, multitasking abilities, and a friendly demeanor. Experience in hospitality or reception roles preferred.
We are thrilled to announce an exciting opportunity to join our team as a Customer Service, Crowd Control, and Pier Manager. This multifaceted role offers a dynamic environment where you can utilize your skills to ensure an exceptional experience for our guests. As the Customer Service, Crowd Control, and Pier Manager, you will be responsible for overseeing operations at our pier location. Your primary duties will include: 1. Customer Service: Providing excellent customer service to guests, addressing inquiries, resolving issues, and ensuring a positive experience for all visitors. 2. Crowd Control: Managing crowd flow and ensuring a safe and organized environment, especially during peak times and special events. 3. Pier Management: Overseeing pier operations, including coordinating boat arrivals and departures, managing ticket sales, and ensuring compliance with safety regulations. Key Responsibilities: - Greet and assist guests with enthusiasm and professionalism. - Monitor crowd levels and implement crowd control measures as needed. - Coordinate with boat captains and crew to ensure smooth operations. - Manage ticket sales, transactions, and inventory. - Maintain cleanliness and orderliness of the pier area. - Handle customer inquiries, complaints, and feedback promptly and courteously. - Ensure compliance with all safety, security, and regulatory requirements. Qualifications: - Previous experience in customer service, hospitality, or event management preferred. - Strong communication, interpersonal, and problem-solving skills. - Ability to work well under pressure and adapt to changing situations. - Excellent organizational and time management skills. - Knowledge of crowd control techniques and safety protocols is a plus. - Flexibility to work evenings, weekends, and holidays as needed. - Competitive salary commensurate with experience. - Opportunities for professional growth and advancement. - Comprehensive benefits package, including health insurance and retirement plans. - Paid time off and holiday pay. - Discounted or complimentary access to company services and attractions. If you are enthusiastic, customer-focused, and thrive in a fast-paced environment, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining our team. We are excited to welcome a talented individual who shares our passion for providing exceptional service and creating memorable experiences for our guests. Thank you for considering this opportunity. We look forward to reviewing your application.
Job Details We are seeking HOSTS with a lively personality, love for people and service, & above all else a kind disposition. An hourly rate of $16 The desired candidates will have: - A true passion for hosting -- helping to create an environment where people not only have fun but feel relaxed, welcome, and connected - A minimum 1 year of Host experience in a well-rated restaurant - A genuine nature; able to comfortably engage in natural dialogue with guests - Integrity and the ability to make decisions on your feet - The ability to speak clearly and articulately on the telephone, providing information and answering questions for callers, while focusing on etiquette and conveying a sense of calmness - Open availability to work weekends & afternoons Responsibilities include: - Greet and interact with guests in a professional, warm and courteous manner and develop guest relationships - Navigate reservations platform and client database proficiently - Exhibit knowledge of Melba’s menus, culinary style and concept, reservations policies, operating hours, and other facts about the restaurants and be able to address common guest inquiries - Handle various guest interactions, including but not limited to reservations, confirmation calls, guest reservation requests. Melba’s is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce. We are committed to maintaining a workplace free from prohibited employment conduct, including discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.
The ideal bartender candidate has a genuine passion for hospitality. They must be energetic and be comfortable in a fast-paced environment Our bartenders are responsible for selling, preparing, and serving a wide variety of cocktails, wine and beer. Positive vibes only! QUALIFICATIONS: - Commitment to hospitality - 2 years bartending experience - Must exhibit excellent communication skills and a pleasant friendly attitude toward their colleagues and guests - Keeping a professional demeanor while having a sense of humor and a strong passion for hospitality PHYSICAL REQUIREMENTS: - Must be able to work on your feet for at least 8 hours - Must be able to move, pull carry or lift of up to 40 plus pounds DUTIES & RESPONSIBILITIES: - Have knowledge of classic cocktails - Maintain an understanding of the proper steps of service. - Consistently execute them with efficiency while multitasking and maintaining a sense of urgency throughout service - Demonstrate knowledge of all signature cocktails - Anticipate guest needs and create strong guest relationships. Guest recognition is critical to success. - Create a warm, fun and exciting environment for bar guests to enjoy. Melba’s is an Equal Opportunity Employer (EEO) and provides opportunities to all applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
The ideal bartender candidate has a genuine passion for hospitality. They must be energetic and be comfortable in a fast-paced environment Our bartenders are responsible for selling, preparing, and serving a wide variety of cocktails, wine and beer. Positive vibes only! QUALIFICATIONS: - Commitment to hospitality - 2 + years bartending experience - Must exhibit excellent communication skills and a pleasant friendly attitude toward their colleagues and guests - Keeping a professional demeanor while having a sense of humor and a strong passion for hospitality PHYSICAL REQUIREMENTS: Must be able to work on your feet for at least 8 hours Must be able to move, pull carry or lift of up to 40 plus pounds DUTIES & RESPONSIBILITIES: - Have knowledge of classic cocktails - Maintain an understanding of the proper steps of service. Consistently execute them with efficiency while multitasking and maintaining a sense of urgency throughout service - Demonstrate knowledge of all signature cocktails - Anticipate guest needs and create strong guest relationships. Guest recognition is critical to success. - Create a warm, fun and exciting environment for bar guests to enjoy. Melba’s is an Equal Opportunity Employer (EEO) and provides opportunities to all applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
***Only taking in-person applications*** ***Monday-Friday 10am-6pm*** We are looking for a personable counter attendant to welcome our guests in a friendly and polite manner. The counter attendant’s responsibilities include maintaining cleanliness, attending to customers’ requests, serving food or packaging it for takeaway, and accepting payments. To be successful as a counter attendant, you will carefully listen to customers to ensure accuracy when taking requests and demonstrate exceptional problem-solving abilities. A top-notch counter attendant should always strive to deliver outstanding customer service. Counter Attendant Responsibilities: Greeting customers as they arrive and making them feel welcome. Directing customers to their seats and the restroom, answering questions about the menu, and making note of special requests, if required. Serving food to diners from a counter or, if seated, taking their orders. Communicating food and drink orders to the kitchen staff. Assembling and packaging takeaway orders. Maintaining cleanliness standards by keeping the counters, tableware, and utensils clean. Replenishing food supplies when required. Presenting customers with the bill and processing payments. Complying with company policies. Counter Attendant Requirements: A high school diploma or GED. Previous customer service experience is preferred. Working knowledge of promoting, selling, and packaging food products. The ability to process bills and cash registers. Experience working with POS systems. The ability to adhere to and uphold sanitization standards. Excellent listening and communication skills. A positive attitude and a polite and friendly demeanor.
Benefits Pulled from the full job description 401(k) Disability insurance Employee discount Flexible spending account Health insurance Paid sick time Vision insurance Full job description Overview: Benefits: Extensive and well-rounded training program Continued career development and growth opportunities Generous employee discounts on dining, retail, amusements, and hotels Multiple health benefit plans to suit your needs Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k) Paid sick leave Paid vacation Monthly discretionary bonus potential Responsibilities: Ensures excellence in guest satisfaction through commitment to a "Do Whatever It Takes Attitude" and a hands-on, lead by example management style Assist the Executive Chef in the management of all back of house staff in a high-volume kitchen, including ongoing training, development, and follow up Achieve or exceed budgeted labor and other cost centers through proper planning and execution Assist in overseeing weekly and monthly inventories, and ordering of food and supplies Maintain sanitation procedures and organization of work area adhering to all OSHA regulations Qualifications: At least 2 years of Culinary Management experience in a full-service, high-volume dining establishment Strong knowledge and attention to detail on back of the house operations including staff supervision, inventory controls and food/labor cost, and product quality Strong communication, leadership, and conflict resolution skills Stable and progressive work history; Strong work ethic Graduate of an accredited culinary program is a plus
Become one of the newest members of our Catering Staff Team! Long-standing Brooklyn Catering Hall (near Kings Plaza) building our team for the Spring. We are looking for waitstaff to join us in providing service at celebrations of all types. Whether you are greeting a birthday celebrant, ushering a retiree into the grand ballroom, or serving dinner at a dream wedding, you are the key to making sure this night is something truly special. Responsibilities: Assist with the setup and cleanup of the banquet area. Anticipate guest needs and exceed service expectations. Taking orders for and serving plated dishes to our patrons. Bussing tables and personal work stations. What You Need to Succeed: Provide service with a smile! Work as a team with other members of the service staff. Maintain a professional and well-kept appearance. Must be able to remain on your feet for 5-8 hour durations and perform moderately heavy lifting of trays. Must be able to communicate well in English. On-the-job training is available. *all applicants must be at least 18 years of age in accordance with NYC liquor laws, must possess a valid form of photo identification and must possess a social security card or another form of acceptable substitute documentation in accordance with the laws of NYC. WE LOOK FORWARD TO MEETING THE NEWEST MEMBERS OF OUR CATERING STAFF TEAM!