373 Best guest services Jobs in New York, NY (April 2025) - page 2

Front Desk Receptionist(Russian Speaker)

Sauchik & Giyaur, P.C. is a boutique law firm with a unique focus on representing clients in the healthcare industry. We have an immediate opening for a Receptionist who will act as the initial and primary point of contact for the attorneys, clients and guests who visit or contact the Firm's New York Office. The Receptionist will also provide office services support for the office. Responsibilities Include: Provides outstanding customer service Serves as the primary contact for the Firm's attorneys and their clients and guests: greets and directs visiting attorneys, clients and guests Screens and directs incoming calls and takes messages as appropriate Provides back up office services support such as conference room set ups, maintaining supply areas, running daily mail, and making photo copies, among other clerical and administrative duties Maintains kitchen and beverage supplies Performs other related duties as assigned Russian language is a must Job Type: Full-time Pay: From $60,000.00 per year Benefits: 401(k) Health insurance 2 weeks paid vacation per year Schedule: 8 hour shift Work Location: In person

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The Last Round

Front of House Team Member

Job Title: Front Desk Associate Location: The Last Round, 115 West 30th Street, NY, NY 10001 Positions Available: 1-3 Job Type: Part-Time Join our team at The Last Round, a high-end boxing fitness gym located near Madison Square Garden, as a Part-Time Front Desk Associate! We are seeking 1-3 dynamic and friendly individuals to be the first point of contact for our members and guests. Responsibilities: Greet members and guests promptly and with a smile. Ensure all visitors check in and out properly. Promote and sell gym memberships and personal training packages. Perform closing duties which include emptying garbage, picking up towels and equipment, and maintaining the cleanliness of the bathroom and shower areas. Assist in managing scheduling and member services using the MindBody app. Qualifications: Previous experience in sales or hospitality is required. Background in gym, fitness, or boxing is highly desirable but not necessary. Excellent communication and customer service skills. Ability to multitask and remain organized in a fast-paced environment. Familiarity with MindBody scheduling app is a plus. Shift Hours: Monday to Friday from 5:00 PM to 9:30 PM. We Offer: A supportive and energetic environment where your contribution is crucial to the success of the gym. Opportunities for growth and advancement in various areas of the fitness industry. We look forward to having you on our team at The Last Round!

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MAXHYPES TOURS

Customer Sales Representative

**Job Title: Customer Service Representative** Location: Mid-town Manhattan Company: Maxhypes Tours **About Us:** Join our dynamic team at Maxhypes Tours: A travel, tourism and hospitality company, where we create unforgettable experiences for our clients. We are seeking dedicated Customer Service Representatives who are passionate about travel, and committed to delivering exceptional service. **Key Responsibilities:** It will includes, but not limited to selling our Tour Experience Packages, ensuring full guest satisfaction with great customer service, and meeting sales targets. Client Interaction: You will engage with customers through phone, email, and in-person communications, thus providing detailed information about our products. Sales Support: Assist customers in selecting, and booking products tailored to their needs, and preferences. Problem Resolution: Address customer inquiries, and resolve issues related to bookings and/or cancellations. Product Knowledge: Maintain up-to-date knowledge of products, and company policies. Customer Follow-Up: After a Sale, you will follow up with customers to ensure their expectations were met, and gather feedback on their experiences. Documentation and Record Keeping: You will be responsible for maintaining accurate records of customer interactions, bookings, and feedback with proper handling of cash, credit card transactions, vouchers, and all devices. Promotional Activities: Inform customers about special offers, discounts, and promotions. Feedback Collection: Actively solicit customer feedback regarding their experiences, and service delivery. Collaborate with Teams: Work closely with our sales, marketing, and operations teams to ensure a seamless customer experience. Training and Development: Participate in training sessions to enhance your product knowledge and customer service skills. Qualifications: - 🤝 Strong communication and interpersonal skills - 🗣️ Fluent in English (other languages will reflect a plus) - Passion for travel and tourism - 👍🏻 Ability to handle inquiries and resolve issues effectively - 👩‍💼 Detail-oriented with excellent organizational skills - 👨‍🏫 No experience needed: training is done post hire. (Previous experience in customer service or sales is a plus) - 🧑‍🎓 Education: High School / College Graduate and/or equivalent Why Join Us?: At Maxhypes Tours, you will be part of a vibrant team dedicated to providing exceptional customer experiences. We value our employees, and offer opportunities for growth and development. How to Apply: If you are enthusiastic about travel, and possess a customer-centric mindset, we want to hear from you! Please submit your resume, and a cover letter detailing your relevant experience. Note:

Suga & Co. is a premium dessert shop in Jamaica, Queens, specializing in fruit smoothies, signature cakes, and delightful chocolate treats. We are looking for a passionate and skilled Barista & Crepe Expert to join our team and craft delicious beverages and desserts for our customers. Job Responsibilities: Prepare high-quality coffee, espresso drinks, and specialty beverages. Master the art of making fresh, delicious crepes with various fillings and toppings. Operate and maintain coffee and crepe-making equipment. Ensure consistency in taste, texture, and presentation of drinks and desserts. Maintain a clean and organized workstation, adhering to food safety regulations. Provide excellent customer service by engaging with guests and ensuring a positive experience. Restock ingredients and supplies as needed. Work efficiently in a fast-paced environment while maintaining quality. Qualifications & Skills: Previous experience as a barista and/or crepe maker preferred. Knowledge of different brewing methods and espresso-based drinks. Ability to make batter and cook crepes to perfection. Strong attention to detail and ability to follow recipes precisely. Friendly, energetic, and passionate about desserts and coffee. Ability to work flexible hours, including weekends and holidays. Food handler’s certification (or willingness to obtain one) is a plus.

Join Our Team at Wicked Willy's: Waiter / Waitress Positions Available! Are you energetic, enthusiastic, responsible, and most importantly a LEADER that is ready to bring their serving and bartending skills to a lively environment? Wicked Willy's, the ultimate destination for good times and great drinks, is looking for talented servers to join our team! About Us: At Wicked Willy's, we're all about creating memorable experiences for our guests. Our restaurant / bar is known for its vibrant atmosphere, themed nights, and exceptional service. Whether it's a regular evening or a special event, our team works together to ensure every night is unforgettable. Experience: Prior experience is preferred but not required. If you're eager to learn, we're ready to teach! Personality: Outgoing, friendly, and able to handle a fast-paced environment. Flexibility: Ability to work nights, weekends, and holidays as needed. Team Player: Strong communication skills and a collaborative spirit. Using Toast POS System Responsibilities: Serving: Take orders, deliver food and drinks, and ensure a fantastic guest experience. Customer Interaction: Engage with guests, make recommendations, and ensure everyone is having a great time. Cleanliness and Organization: Maintain a clean and organized workspace. Please be prepared to start immediately if needed! You must be able to do serving and bartending shifts.

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L&L Hawaiian Barbecue

Job Summary We are seeking an experienced and dynamic General Manager to oversee the daily operations of our establishment. The ideal candidate will have a strong background in the food service and hospitality industry, with a proven track record in managing teams, budgeting, and ensuring exceptional customer service. The General Manager will be responsible for creating a positive work environment while driving operational excellence and profitability. Responsibilities Lead and manage all aspects of the restaurant operations, ensuring adherence to company standards and policies. Develop and implement effective budgeting strategies to optimize financial performance. Oversee kitchen operations, including menu planning, food preparation, and quality control to maintain high culinary standards. Train, develop, and supervise staff to enhance their skills and ensure top-notch service delivery. Foster a positive team culture that promotes collaboration, accountability, and employee engagement. Monitor customer feedback and implement improvements to enhance guest satisfaction. Ensure compliance with health and safety regulations within the kitchen and dining areas. Manage inventory levels and order supplies as needed to maintain operational efficiency. Collaborate with marketing teams to promote special events and drive business growth. Qualifications Proven experience in a management role within the food service or hospitality industry. Strong knowledge of budgeting processes and financial management principles. Experience in culinary operations with a focus on quality food service delivery. Excellent supervisory skills with the ability to motivate and develop team members. Familiarity with quick-service fast food restaurant operations is a plus. Strong communication skills, both verbal and written, with an emphasis on customer interaction. Ability to work in a fast-paced environment while maintaining attention to detail. A background in bartending or hospitality management is desirable but not required. Join our team as we strive for excellence in every aspect of our operation! Job Type: Full-time Pay: $17.00 - $20.00 per hour Benefits: Employee discount Flexible schedule Paid training Shift: Day shift Evening shift Night shift Experience: Food service: 2 years (Required) Restaurant experience: 2 years (Required) Management: 2 years (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person

Downtown Brooklyn, Brooklyn

We are looking to hire line cooks with personality and drive! Our concept is open kitchen and our guests get to be a part of our day to day kitchen behind the scenes, we are looking for team members that take pride in their space, team, and cooking, and team members that want to grow with a fast growing company! Food preparation: Chopping, slicing, and prepping ingredients as needed for assigned dishes. Cooking station management: Setting up and maintaining a designated cooking station with necessary equipment and supplies. Cooking dishes: Cooking menu items according to recipes, ensuring proper doneness and presentation. Time management: Working quickly and efficiently to meet order deadlines in a high-volume environment. Communication: Communicating effectively with other kitchen staff, including the chef and expeditor, to coordinate orders and ensure smooth service. Food safety: Adhering to food safety guidelines and sanitation procedures. Inventory control: Monitoring and managing inventory of ingredients at their station. Cleaning and organization: Maintaining a clean and organized workstation.

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