Guest services jobs in New York, New York - Page 3Create job alerts

Restaurant Experience,Sales Experience,Basic Math,Warehouse Experience,Conflict Management,Contractor Management,Warehouse Management System,Guest Services,Employment & Labor Law,Leadership Experience,Medicare,Supervising Experience. Penske Logistics is looking for warehouse associates to become par

Job DescriptionDescription: Morris Animal Inn is a family-owned, award-winning pet resort with multiple locations in North New Jersey! We specialize in providing top-tier pet lodging, grooming, training, and daycare services. Honored as a NJ Family Business of the Year and recognized as one of the Best Places to Work in NJ, we are a team deeply passionate about the care we provide for dogs and cats. We are now hiring Part-Time Pet Care Specialists at our Montville facility. PLEASE NOTE: We are staffed Monday-Sunday from 6AM-10PM and availability to work on weekends and holidays is required. No prior professional experience is required—but a natural comfort around dogs of all sizes is essential! The starting rate is $15.50/hour, with additional pay considerations for candidates with prior professional pet care experience. What You’ll Be Doing • Engage hands-on in the health and wellness of our canine and feline guests., • Prepare & deliver meals while following precise schedules and instructions., • Provide engaging enrichment activities, including nature trail walks, off-leash play, and cuddle sessions., • Maintain detailed records for each pet guest., • Perform thorough cleaning and sanitizing of the facility and pet areas., • Comprehensive hands-on training provided, • Potential to lead to a full-time position with comprehensive benefits (medical, dental, vision, paid time off, 401K with company match) based on performance and business needs, • A structured and transparent path for career growth opportunities, • Education Assistance Program that supports professional development in the pet care industry, • Discounts on MAI products & services, including employee pet daycare, • A unique & innovative Employee Rewards and Recognition Program, • Comfortability handling dogs and cats of all sizes, breeds, and temperaments, • Willingness to perform cleaning duties related to animal care, • Team-oriented mindset with strong time management skills, • Ability to read and write in English (for documentation, communication, and safety procedures), • Physical ability to stand/walk for long periods and lift up to 40 lbs (with or without reasonable accommodation) Requirements:

Column Technical Services is seeking a friendly.

Customer Service,Hotel Experience,Hospitality Experience,Computer Skills,Upselling,Medical office experience,Office Experience,Computer Literacy,Front Desk,Guest Services,Cash Handling,Phone Etiquette.

Supply guests with directions and information regarding property amenities services and hours of operation and local areas of interest and activities.Contact appropriate individual or department (e.Bellperson Front Desk Housekeeping Engineering Security/Loss Prevention) as necessary to resolve guest

Job Title: Guest Services Liaison/Staff Asst. Location: New York, NY, 10065 Duration: 2 Months Job Type: Temporary Assignment Work Type: 9:00-5:00 / 10:00-6:00 (Part Time - Weekend Shift) Pay Rate: $28.50-$28.50/hr Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients worldwide. Job Description/Summary: • Provides current information concerning patient location to visitors, telephone inquiries and staff., • Greets visitors, patients and directs them to various areas of the Center., • Monitors the elevators in New Memorial and the lobby area and explains visiting policy to visitors., • Provide clerical and administrative support to the Director of Patient Relations. Essential Duties: • Investigates and provides information regarding current location of patients through use of Client systems and communication with Admitting, Nursing Units, Urgent Care, Operating Room, PACU, PSC, and SDH., • Performance Expectations: Identifies urgent calls and hand delivers messages immediately or uses the paging system., • Keeps track of messages that Patient Representatives have not picked up in a timely manner or are duplicate calls and pages them when appropriate., • Responds to and triages all calls and walk-in requests to the Patient Representative Department from patients, families, and staff., • Provides immediate assistance/management of inquiries when appropriate., • Determines nature of request for patient location information by asking questions of caller, visitor, or patient., • Locates patient through use of available resources (e.g., Client systems, Admitting Office, Urgent Care)., • Directs caller/visitor to correct phone number/room., • Transfers call to patient by clearly stating to caller that call will be transferred and giving direct number to caller., • Always honors confidentiality of blocked information by telling caller or in person inquirer there in no information on a patient with that name., • Informs other departments of changes with appropriate (e.g., informs Admitted Office if patient's room has been changed)., • Investigates and provides information regarding current location of patients through use of Client systems and communication with Admitting, Nursing Units, Urgent Care, Operating Room, PACU, PSC, and SDH., • Identifies urgent calls and hand delivers messages immediately or uses the paging system., • Keeps track of messages that Patient Representatives have not picked up in a timely manner or are duplicate calls and pages them when appropriate., • Responds to and triages all calls and walk-in requests to the Patient Representative Department from patients, families, and staff., • Provides immediate assistance/management of inquiries when appropriate., • Determines nature of request for patient location information by asking questions of caller, visitor, or patient., • Locates patient through use of available resources (e.g., Client systems, Admitting Office, Urgent Care)., • Directs caller/visitor to correct phone number/room., • Transfers call to patient by clearly stating to caller that call will be transferred and giving direct number to caller., • Always honors confidentiality of blocked information by telling caller or in person inquirer there in no information on a patient with that name., • Informs other departments of changes with appropriate (e.g., informs Admitted Office if patient's room has been changed)., • Directs waiting family and friends to conference rooms when necessary (e.g., distraught/highly emotional or large families, surgeon request)., • Acts as a welcoming resource for all visitors to the Center., • Gives clear and accurate directions/information on location and functions of relevant departments and staff., • Informs visitors or relevant policies and procedures such as hours and privileges of visitation., • Directs visitors to local facilities (e.g., hotels, restaurants, garages) for visitor convenience using available resources (e.g., menu book of restaurants, hotel guide). Required Skills & Experience: • Two to four (2-4) years of experience required., • Intermediate Verbal Communication Skills., • Intermediate interpersonal skills., • Beginner computer skills. Required Education: • HS Diploma/GED required. TekWissen® Group is an equal opportunity employer supporting workforce diversity

Company Description Riviera Hospitality Group, founded in 1895, has evolved from a first-generation restaurant into a diversified, third-generation food service leader. Guided by values of community, quality, tradition, and diversity, Riviera offers both on- and off-premises meal services. With over 125 years of experience, the team focuses on sustainable food practices, from sourcing and preparation to packaging and service. Based in Brooklyn, NY, Riviera is committed to delivering exceptional dining experiences while embracing innovation and sustainability. Role Description This is a full-time, on-site role for a hands-on Chef role at Riviera Hospitality Group, located in Brooklyn, NY. The Chef will oversee daily kitchen operations, including planning and preparing quality meals, while maintaining a high level of quality, food safety, and maintaining kitchen organization. Responsibilities also include menu development, food cost controls, optimizing ingredient use, leading and mentoring kitchen staff, and upholding Riviera’s high standards in food quality and presentation. Collaboration with the hospitality team to enhance guest experiences is key. Qualifications • Exceptional cooking and food preparation skills, including expertise in a variety of cuisines and techniques, • Menu development and planning skills, including efficient ingredient sourcing and cost management, • Strong leadership and team management abilities to mentor and oversee kitchen staff, • Thorough knowledge of food safety standards, sanitary practices, and kitchen organization, • Ability to work in a fast-paced environment while maintaining attention to detail and quality, • Prior experience in hospitality or food service is preferred, • Culinary degree or related certification is a plus Primary Job Duties • Direct and coordinate all kitchen activities in preparation to make 20,000 meals daily, • Ensure food safety policies and procedures are up to date and adhered to., • Ensure workplace safety policies and procedures are in place and monitored on the production floor to ensure Team Members safety., • Work closely with warehouse and purchasing to requisition supplies, materials, ensuring that materials, labor, or equipment are used efficiently to meet production targets., • Review processing schedules or production orders to make decisions concerning inventory requirements, staffing requirements, work procedures, or duty assignments, considering budgetary limitations and time constraints., • Control labor expenses, based on the production schedule, utilizing forecasting tools, and comparing to budgeted numbers., • Control food expenses through recipe compliance and portion monitoring and production oversite, • Review operations and confer with team to resolve production or processing problems., • Interview, hire, evaluate, conduct performance evaluations, coaching & counseling., • Motivate, train, and manage hourly supervisors, hourly team members., • Responsible for recommending or conducting disciplinary action, including termination of staff as necessary according to company standards., • Assist in coordinating inventory control programs., • Ensure that requirements for appropriate sanitation and safety levels in respective areas are met and team members are trained., • Prepare and maintain production reports or personnel records., • Monitor product standards, examining samples of raw products or directing testing during processing, to ensure finished products are of prescribed quality. Minimum Requirements • Bi-Lingual English/Spanish a must, • Experience in a manufacturing environment is a plus, • Strong computer skills, • HACCP certified, • Serv Safe certified, • Bachelor's Degree Preferred or equivalent 7 years of hands-on kitchen experience.

POSITION PURPOSE: We are seeking a hospitality focused and organized individual to join our team as a Spa Concierge. Is responsible being the first point of contact for guests at the spa, providing exceptional customer service, assisting with inquiries and reservations, and ensuring a smooth and enjoyable spa experience. Playing a crucial role in maintaining the spa's reputation for excellence and creating a welcoming and relaxing atmosphere for guests. ESSENTIAL FUNCTIONS AND DUTIES: • Greet guests warmly upon arrival, provide an overview of spa services and facilities, and assist with check-in procedures., • Answer phone calls, respond to emails, and handle inquiries regarding spa services, appointments, pricing, and availability., • Provide personalized recommendations and assistance to guests based on their preferences, needs, and desired outcomes., • Schedule spa treatments, massages, facials, and other services for guests, ensuring availability of therapists, treatment rooms, and equipment., • Coordinate appointment times, confirmations, and reminders with guests via phone, email, or text message., • Maintain an organized schedule of appointments, adjusting as needed to accommodate guest requests and preferences., • Provide product recommendations, demonstrations, and information to guests, highlighting key features, benefits, and usage instructions., • Maintain cleanliness and organization in the spa reception area, waiting lounge, and retail display areas, ensuring a neat and welcoming environment for guests., • Monitor and replenish supplies, such as towels, robes, beverages, and reading materials, to meet guest needs and expectations., • Build rapport with guests, establish positive relationships, and foster loyalty through attentive service, personalized attention, and follow-up communication., • Collect guest feedback, comments, and suggestions to identify areas for improvement and enhance the overall guest experience., • Handle guest complaints or concerns with professionalism, empathy, and a commitment to resolving issues to the guest's satisfaction. KNOWLEDGE, EXPERIENCE AND SKILLS • Previous experience in customer service, hospitality, or spa-related roles preferred., • Excellent communication and interpersonal skills, with a friendly and outgoing demeanor., • Strong organizational and multitasking abilities, with the ability to prioritize tasks and manage time effectively in a fast-paced environment., • Knowledge of spa services, treatments, and products, or a willingness to learn and become familiar with them., • Proficiency in computer software for appointment scheduling, email communication, and basic administrative tasks., • Professional appearance and demeanor, with a commitment to upholding the spa's standards of excellence., • Flexibility in scheduling, including evenings, weekends, and holidays, to accommodate guest appointments and business hours. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: • Ability to move around the spa reception area, waiting lounge, and retail display areas to greet guests, assist with check-in procedures, and provide guidance., • Walking and standing for extended periods during shifts to accommodate guest arrivals, appointments, and inquiries., • Active listening skills to understand guest needs, preferences, and concerns, and, • provide appropriate assistance and recommendations., • Occasionally lifting and carrying light items such as towels, robes, retail products, or paperwork to assist guests or replenish supplies., • Transporting items between storage areas, retail shelves, and guest treatment rooms as needed., • Maintaining a professional appearance and demeanor while representing the spa, including wearing appropriate attire and adhering to grooming standards., • Presenting a welcoming and approachable demeanor to guests, fostering a positive and relaxing atmosphere in the spa environment. INTENT AND FUNCTION OF JOB DESCRIPTIONS All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

Job Title: Learning & Development Coordinator About Us: LaGuardia Gateway Partners (LGP) is the private developer and manager of the state-of-the-art Terminal B at LaGuardia Airport. With our new award-winning $4B terminal now complete, LGP is seeking talented individuals to help us achieve ongoing excellence in terminal operation and guest experience. Get onboard and join the team transforming the NYC travel experience. Job Summary: The Learning & Development (L&D) Coordinator reports directly to the Learning & Development Manager, serving as a key support role within the L&D team. This position is responsible for providing comprehensive administrative and logistical assistance to the Learning Manager in the planning, delivery, and evaluation of all company training programs. The L&D Coordinator is essential in supporting and driving the strategic goals for organizational growth and development. The ideal candidate will be highly organized, proactive, and committed to fostering a culture of continuous learning. Duties and Responsibilities: • Collaborate with department leaders to design and deliver job-specific training programs tailored to business goals and initiatives. Standardize templates, forms, and processes for training materials to ensure consistency across the organization., • Standardize templates, forms, and processes for training materials to ensure consistency across the organization., • Coordinate with leaders on the development and organization of technical and operational training materials for classroom and online delivery., • Support the implementation and evaluation of programs that foster employee career progression., • Manage the technologies and resources required to develop, manage, and deliver training., • Create and maintain department communications and process materials, ensuring accuracy and program support., • LMS and Data Management: Utilize the Learning Management System (LMS) to accurately maintain employee training records, track program penetration, and generate reports on assessment, attendance, program adoption, and impact for L&D management., • Research and recommend new training methods., • Work on ongoing compliance and leadership training for the organization., • Conduct new hire training in classroom and operations settings as outlined in company training plan/strategy along with ongoing hands-on training/on the job training., • Conduct knowledge audits and assessments during the training process and recurring as needed., • Provide on-going training for staff which includes cross-training for all employees’ learning functions and refresher training., • Support with trainings for external partners, e.g., airlines and services companies, on LGP operational procedures so they are versed and can disseminate the information to their staff., • Collect, organize, and summarize feedback and metrics to support the evaluation of program effectiveness., • Stay current with industry best practices by gathering information from industry forums and conferences and presenting relevant insights to senior leadership., • Support the L&D components of new associate onboarding, including tracking completion and coordinating logistics., • Support broader HR initiatives and perform all other duties as assigned. Systems and Software’s: • Vyond, • Articulate Storyline, • IntrinsiQ, • Similar Learning Management systems Competencies and Skills: • Comfortable using Learning Management Systems (LMS) and virtual training platforms., • Capable of collecting, analyzing, and reporting on training metrics and feedback with focus on continuous improvement., • Experience organizing workshops, seminars, or training sessions., • Comfortable working in a dynamic environment and able to adjust priorities as needed., • Ability to identify issues and propose practical solutions., • Experience creating, designing, and implementing leadership and compliance training., • Ability to exercise excellent judgment in fast paced environment., • Ability to work collaboratively with others to solve issues., • Knowledge of SMS (safety management system), • Strong Excel, PowerPoint, Word skills, • Strong communication skills, both written and oral. Education and Qualification: • Bachelor's degree or equivalent work experience, • Minimum 3+ years position-related experience, • Professional certifications in Training & Development, • Familiarity with various reporting and survey tools, • Experience in an aviation/airport setting or customer experience preferred., • Strong presentation, instructional, and facilitation skills., • Demonstrated ability to provide constructive feedback in a professional manner., • Ability to work on various shifts as needed. Primary Work Location: LaGuardia Airport, NY (Onsite) Employee Status: Full Time, Nights/Weekends as Required Equal Employment Opportunity and Affirmative Action: LaGuardia Gateway Partners provides equal employment opportunity without regard to race, color, age, religion, gender, sexual orientation, national origin, disability, veteran status, or other protected characteristics. Further, it is the policy of LaGuardia Gateway Partners to undertake affirmative action in compliance with all federal, state, and local requirements.

Job Title: Meeting Support Specialist Location: New York, NY Schedule: Full-Time | 40 Hours per week, must be flexible to work between the hours of 6:30 AM – 7:00 PM (Occasional Overtime/Weekends possible) Pay Rate: $28.00/ hr (Non-negotiable) Reports To: Meeting Services Manager / Client Services Coordinator Client: Premier Global Financial Services Firm Job Summary We are seeking a high-energy, service-focused Meeting Support Specialist to join our on-site hospitality team at one of our most prestigious financial services clients. This role is central to creating a white-glove, 5-star client experience for all guests and internal stakeholders. As an ambassador for our client’s brand, you will oversee the full meeting lifecycle—from room setup, AV coordination, and guest arrival to post-meeting breakdown—ensuring all spaces are polished, functional, and aligned with high-end corporate hospitality standards. The ideal candidate will be hands-on, polished, detail-oriented, and experienced in fast-paced, high-volume environments, particularly within multi-purpose room (MPR) and conference center settings. Key Responsibilities Meeting & Conference Room Operations • Execute timely setup, breakdown, and reset of conference rooms, MPRs, and terrace spaces, including moving and arranging furniture (tables, chairs, etc.) according to client specifications and lookbook standards., • Ensure all meeting amenities and materials (e.g., tent cards, name tags, decks, supplies) are prepared and in place., • Check and audit meeting rooms throughout the day to ensure readiness, cleanliness, and functionality., • Manage inventory and restock pantries, supply rooms, conference rooms, and printers as needed., • Provide a warm, white-glove welcome to all guests and clients, ensuring their needs are anticipated and met with personalized service., • Escort VIP guests to meeting locations, providing wayfinding and ensuring a smooth arrival experience., • Communicate effectively with Meeting Hosts to keep meetings on track and guests informed., • Partner with IT to ensure meeting spaces are properly set up for Zoom, presentation tech, and other AV needs., • Collaborate with internal departments (Facilities, Security, Operations) to ensure all meeting details are confirmed and addressed (via systems like ServiceNow)., • Coordinate with catering vendors for menu planning, order placement, delivery, and clean-up., • Manage a high-volume shared email inbox for conference room and meeting requests., • Confirm meeting logistics (AV, F&B, room configuration, supplies) through initial and follow-up communications., • Maintain accurate data entry for meetings in internal scheduling systems., • Run and analyze daily/weekly/monthly reports to track usage, space optimization, and meeting categories., • Participate in daily or weekly team huddles to align on upcoming events and priorities. Qualifications • Education: College degree preferred or equivalent relevant experience., • 2–3 years of corporate hospitality, administrative, or event/conference services experience., • Experience working in high-touch environments with multi-purpose rooms and corporate event space setups is strongly preferred., • Proficiency in Microsoft Outlook, calendar scheduling, and event management software., • Strong time management, multitasking, and organizational abilities., • Excellent written and verbal communication skills (writing sample may be required)., • Comfortable using Slack, ServiceNow, or other internal communication tools., • Ability to lift 50+ lbs and move furniture safely and efficiently. Core Competencies • Client-first mindset with polished, professional presentation, • Detail-oriented and able to follow through on multiple priorities, • Calm under pressure in a high-volume, fast-paced environment, • Flexible, adaptable, and willing to support early mornings, late evenings, or weekend events, • Discreet and able to maintain confidentiality at all times, • Team player who builds strong relationships and fosters a positive work environment Physical Requirements • Frequent walking, standing, lifting, and physical setup of furniture and supplies, • Ability to safely lift and move up to 50 pounds for conference room setups Additional Notes This role is hands-on and highly visible. You’ll play a key role in representing the firm’s brand to internal and external stakeholders. A flexible schedule is required to support business needs, including early mornings, late evenings, and occasional weekend events. Internal candidates only: The compensation outlined is applicable for candidates who fully meet the qualifications of the role based on their education and experience. If Forrest Solutions selects an internal candidate who does not meet all requirements, the position title, structure, and compensation may be adjusted accordingly.

Location: New York, NY (on-site) Job Type: Full-time Salary: $36 - $38/HR Summary Are you looking to join one of the world's leading investment firms? As the Lead Receptionist, you'll serve as a key point of contact for executives and VIPs, providing an exceptional first impression and white-glove service experience. Responsibilities Executive & Guest Experience • Serve as the main point of contact for executives, board members, clients, and VIP guests, • Greet visitors with warmth, professionalism, and efficiency to create an exceptional first impression, • Manage the visitor experience from arrival to departure, coordinating with executive assistants and security, • Maintain a polished, guest-ready reception area that reflects the firm’s image and hospitality culture, • Oversee concierge-level amenities, ensuring VIP guests receive personalized service and attention, • Track visitor trends and preferences to enhance the overall executive hospitality experience Executive Support & Coordination • Partner closely with executive assistants to anticipate needs and ensure seamless support, • Coordinate meeting logistics, including scheduling, catering, and room readiness, • Maintain executive service protocols and uphold the firm’s brand standards, • Handle sensitive and confidential information with the utmost discretion Operations & Administration • Support administrative tasks such as visitor logs, document preparation, and supply management, • Liaise with facilities, office services, and security teams to ensure smooth daily operations, • Assist with emergency preparedness and evacuation protocols for the executive floor, • Demonstrate flexibility, problem-solving skills, and composure in fast-paced environments, • Provide occasional scheduling or coverage support for the broader receptionist team Qualifications • 3+ years of experience in a corporate front desk or receptionist role, • Experience supporting senior executives or working within a C-Level suite strongly preferred, • Polished, professional appearance and demeanor, • Outstanding verbal and written communication skills, • High level of discretion, confidentiality, and emotional intelligence, • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), • Strong organizational skills and attention to detail, • Ability to multitask, prioritize, and remain composed under pressure All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, origin, disability, or military status.

Part-Time (Saturdays and Sundays) Guest Services Liaison/Staff Asst - Patient Service Representative Location: New York City, NY 10065 Schedule Notes: • Part-time - Weekend Shift. Saturday and Sundays 9 AM – 5 PM or 10 AM – 6 PM. Added hours are available for call-out coverage during the week. But 15 hours guaranteed. Job Summary: Provides current information concerning patient location to visitors, telephone inquiries, and staff. Greets visitors, patients, and directs them to various areas of the Center. Monitors the elevators in New Memorial and the lobby area and explains the visiting policy to visitors. Provide clerical and administrative support to the Director of Patient Relations. Essential Duties: • Investigates and provides information regarding the current location of patients through use of Client systems and communication with Admitting, Nursing Units, Urgent Care, Operating Room, PACU, PSC, and SDH., • Performance Expectations:, • Identifies urgent calls and hand-delivers messages immediately or uses the paging system., • Keeps track of messages that Patient Representatives have not picked up in a timely manner or are duplicate calls, and pages them when appropriate., • Responds to and triages all calls and walk-in requests to the Patient Representative Department from patients, families, and staff., • Provides immediate assistance/management of inquiries when appropriate., • Determines nature of request for patient location information by asking questions of caller, visitor, or patient., • Locates patient through use of available resources (e.g., Client systems, Admitting Office, Urgent Care)., • Directs caller/visitor to the correct phone number or room., • Transfers call to patient by clearly stating to the caller that the call will be transferred and providing the direct number., • Always honors confidentiality of blocked information by informing the caller or in-person inquirer that no information is available for the patient., • Informs other departments of changes as appropriate (e.g., informs Admitting Office if patient's room has changed)., • Directs waiting family and friends to conference rooms when necessary (e.g., distraught/highly emotional or large families, surgeon request)., • Acts as a welcoming resource for all visitors to the Center., • Provides clear and accurate directions/information on location and functions of relevant departments and staff., • Informs visitors of relevant policies and procedures, such as hours and privileges of visitation., • Directs visitors to local facilities (e.g., hotels, restaurants, garages) for convenience using available resources (e.g., menu book of restaurants, hotel guide). Required Skills & Experience: • Two to four (2-4) years of experience required., • Intermediate Verbal Communication Skills., • Intermediate interpersonal skills., • Beginner computer skills.

The Assistant Front Office Manager is responsible for overseeing and supervising the operations of the Front Desk PBX Guest Services Bell Door Concierge and Night Audit. You will be working for a FUN FRONT OFFICE TEAM!. Seamlessly integrate Front Office Operations with Sofitel internal departme

Additional Information Job Number25176966 Job CategoryEngineering & Facilities LocationNew York Marriott Downtown, 85 West Street at Albany Street, New York, New York, United States, 10006VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Management Pay Range: $90,000-$123,000 annually Bonus Eligible: Y JOB SUMMARY Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps increase guest and employee satisfaction through effective communications and training. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR • 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. CORE WORK ACTIVITIES Supporting management of Department Operations and Engineering Budgets • Assists in effectively planning, scheduling and evaluating preventative maintenance programs., • Helps establish priorities for total property maintenance needs., • Supervises the day to day operations of Engineering., • Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems., • Maintains and operates equipment at optimum effectiveness, efficiency and safety., • Supervises distribution of repair work orders., • Assists in maintaining grounds, meeting rooms, ballrooms, public space, restaurants, property vehicles and recreational facilities as needed., • Acts as technical liaison for all departments in property., • Supervises Engineering in the absence of the Director of Engineering., • Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment., • Selects and makes purchases of new equipment, supplies, and furnishings., • Inspects and evaluates the physical condition of facilities in order to determine the type of work required., • Manages parts, supplies and equipment inventories effectively by minimizing downtime and maximizing cash flow., • Performs inspections effectively., • Assists in evaluating and implementing new technologies, equipment and supplies., • Assists in establishing and implementing an energy conservation program. Maintaining Engineering Standards • Helps ensure necessary permits and licenses for building and physical plant are obtained and kept current., • Helps ensure regulatory compliance to facility regulations and safety standards., • Ensures compliance with all Engineering departmental policies, standards and procedures., • Ensures all employees have the proper supplies, equipment and uniforms. Ensuring Exceptional Customer Service • Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations., • Interacts with guests to obtain feedback on product quality and service levels., • Empowers employees to provide excellent customer service. Conducting Human Resources Activities • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met., • Helps train employees in safety procedures., • Assists in training other department employees in fire protection, safety and evacuation procedures., • Provides feedback to employees based on observation of service behaviors., • Assists in performing operational activities as necessary. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Hilton Hotels - JobID: HOT0C0YM [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and

Compass Group - JobID: 9B37FABF946656FB42203AC3327F9D1C [Front Desk Agent / Concierge] As a Guest Experience Ambassador at Compass Group, you'll: Greet employees and visitors, welcome clients with a smile and maintain eye contact through the entire interaction; Work with office services team and exe

Four Seasons - 27 Barclay St [Front Desk Agent / Concierge] As a Guest Services Agent at Four Seasons, you'll: Assist guests with check-in and check-out procedures; Provide information about hotel amenities and local attractions; Handle guest inquiries and complaints in a professional manner; Ensure

Job DescriptionAbout Savory Savory is a full-service, boutique hospitality firm on a mission to elevate the corporate dining experience, making it fresher and more reliable with a focus on quality food experiences and hospitality excellence. At Savory, we have a common thread that resonates through everything we do: PASSION! We are passionate about the creation of our menus, where our food comes from, and, most importantly, were passionate about our people and the hospitality we show to our clients, our vendors, and each other. Our rapid growth has prompted us to seek qualified individuals that will add a positive impact to our team and help shape the future of Savory. About the role We are seeking a Corporate Dinning Attendant to join the team at Savory Hospitality at one of our onsite business dining spaces. Our ideal candidate will anticipate and address the needs of the company and our client with a heavy focus on food and beverage replenishment, safety, and high-end product quality. The Attendant will successfully set up stock, maintain, clean, and safely receive Savory commissary and pantry orders while embodying the full Savory spirit and providing exceptional hospitality at every step. Other essential duties include supporting the hospitality and culinary teams during downtime. Our business dining experiences are one of our unique services that offer team members the experience of working alongside the Savory team as well as directly interface with our onsite client on a day-to-day basis. Key Responsibilities • Receive, check, and organize daily food and beverage deliveries., • Stock and monitor pantry and caf inventory across multiple floors., • Prepare coffee, tea, smoothies, and simple food items to company standards., • Wash, sanitize, and put away dishes, utensils, and equipment., • Maintain clean, organized, and sanitary work spaces at all times., • Support catering setup, cleanup, and daily service operations., • Assist with equipment upkeep, restocking, and occasional deep cleaning, including lifting and changing cold brew kegs., • Communicate promptly about inventory needs, equipment issues, or guest feedback., • Provide friendly, professional service and support team members as needed., • Stay flexible and adaptable in a fast-paced, multi-location environment.Your experience should show us the following:, • Previous experience in hospitality or pantry services, • Proven ability to anticipate needs and multitask, • Knowledge of Department of Health food safety best practices, • Capability to maintain a stationary position, often standing for prolonged periods in varying temperature conditions, • Ability to repeatedly lift to 50 lbs, • DOH Food Handlers certificate preferred, • Competitive rate ($20.00/hour), • Company-sponsored medical plans, including health, dental, and vision insurance for all eligible employees after 30 days, • Flexible Spending Account (FSA) and transit enrollment, • 401k

Hourly rate ranges from $20.49 - $20.74 per hour and is dependent upon qualifications and experience. Benefits include: New Jersey Paid Sick Time, Year End Bonus, Tear Down Premium Pay Program, Retention Pay Program. All Bonus and Pay Programs subject to qualifications. The Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store. The minimum age requirement is 21 and must have a flexible schedule. The physical demands of the job require 8+ hours of standing/walking, climbing ladders, setting up fixtures and lifting/moving up to 50 pounds. Prior retail management experience is required.

Empresas: Meliá Hotels International OPERATIONS • Directly supervises the Administration and Dry Storage areas of business units in their OC, ensuring compliance with company policies and procedures., • Consolidate and analyse feedback received from hotels in their area of responsibility about needs and opportunities, • Advises the business, providing an overall vision to the different departments, supporting them in the decision-making process and identifying opportunities for improvement., • Analyses relevant information (financial or otherwise) from operational departments in order to maximise results., • Proactively aims to improve profitability in the business units in their OC, detecting synergies and maximising results., • Ensures the correct opening or disaffiliation of business units within their OC from the point of view of the Administration and Dry Storage functions., • Transfers specific local needs regarding the budget to the business units, • Works with the Operations Director and OC Executive Committee to prepare the cost and revenue budgets for the Operations Centre following the guidelines received., • Ensures compliance with the budget, detects the causes of any deviations, defines the corrective measures required to minimise the impact and monitors those measures together with the Director of Operations., • Implements the local close of accounts and reviews the correct implementation of the centralised monthly closure process, ensuring that the results reflect the reality of the business., • Implements the forecasting and reforecasting process in the Operations Centre together with the rest of the executive committee, analysing the evolution of the actual data and future trends as well as developing different scenarios., • Applies the Hotel Management and Accounting rules, processes and procedures in the Operations Centre., • Safeguards supplier contracts, insurance policies and legal documents for the business unit., • Assists with internal audits, defining action plans to resolve any incidents reported., • Assists in external audit processes., • Supervises and ensures proper internal control within the OC and business units., • Receive a monthly copy of cash control reports for hotels in their OC and reports on any relevant incident. This is received through MHS or the hotel administration team, depending on whether the hotel is served by MHS., • Supervises and ensures the optimisation of cost items that affect the results of each hotel., • Supervises warehouse management in the business units., • Analyses investment requests from business units, preparing Business Cases to determine their viability., • Supervises the progress of works with regard to their cost compared to budget., • When the Operations Centre is responsible for an entire country, prepares the annual accounts for the companies and coordinates the external audit process., • In managed hotels or joint ventures, provides support in the relationship and in preparing reports for the hotel owners, • He assists in the preparation and monitoring of the cash budget for the business units under their responsibility. If the Operations Centre is responsible for an entire country, also takes into account the corporate scope., • If the Operations Centre is responsible for an entire country, supervises compliance with tax obligations and assists in the management of possible inspections by the tax authorities., • In hotels that receive a centralised Credit Management service from Hotel Services, monitors the amount pending payment, the service received and compliance with SLAs., • In other hotels, monitors the payment collection process implemented in the Operations Centre to ensure request for payment and collection within the defined deadlines in order to reduce the average collection period and avoid non-payments, • In hotels that receive a centralised service from MHS, monitors the service received and compliance with SLAs., • Monitors processes and compliance with standards and provides constant training for the team under their responsibility., • Participate in the preparation of their department's budget according to the set guidelines., • Follow up on the defined budget, ensure compliance with it, and report any deviations that may occur within the department to the Business Partner. Participate in the definition of the necessary corrective measures to minimise negative impacts and monitor them together with the Business Partner., • Participate in the preparation of projections by providing information on their department., • Analyse the reason for deviations, participate in the definition of corrective actions and promote the implementation of corrective actions within their department., • Periodically, analyse the P&L of their department, review all departmental revenues and expenses, seek to maximise results and identify opportunities for improvement with the support of the Business Partner., • They are aware of the hotel’s economic results, as well as the impact of their department on them. Convey detailed information to their team., • To ensure the fulfilment of their department’s economic goals while being aware of the hotel’s economic goals, as well as their fulfilment. Convey information to their team, clearly., • They are responsible for all orders, both for the purchase of materials and for the contracting of services, for their department, as well as for placing and confirming them in accordance with the established procedure., • Control and monitoring of their area’s Operational PAI, respecting the timings set by the company., • Ensure compliance with the applicable regulations in the daily processes of their department, which affect the department's performance and internal control., • Collaborate on departmental review points during audits and establish action plans to address the reported issues., • Annually review the training plan with the hotel General Management and HR area, in order to propose training actions based on the needs of the team., • Be knowledgeable of the development plans and tools in Human Resources and promote their use (Melia Home, Melia Listens, E-melia, development plans, Inspiring Opportunities, Graduates Programs, Code of Ethics...)., • Identify high potential staff and actively participate in the development of their team and trainees (if applicable)., • Conduct their team’s performance reviews., • Be knowledgeable and analyse the climate results of their department. Design together with the team the action plans and implement them, while ensuring participation in the measurement period., • Ensure the participation of their team in the wellness programmes made available to them., • Promote the use of social media following the guidelines established by the company., • Actively participate in the recruitment of their team and its dissemination on social media., • Keeping track of the presence of the staff under their command, planning work shifts, absence control, as well as promoting the use of the holiday period by team members., • Ensures, in coordination with HR, the physical delivery of uniformity (depending on the hotel, Housekeeping is in charge of this task), name tag, locker key and PPE to new associates in the team, as well as ensuring their return at the end of the contract., • Inform HR of possible extensions, termination of contracts and any other incident in the performance of their work that could lead to a warning or sanction., • Manage payroll payments together with HR (overtime, days off, night work, etc.)., • Be knowledgeable of the Brand philosophy, ensuring optimal implementation of the standards, operations and identity manuals that apply to their department., • To ensure the customer experience, personalising their stay, anticipating their needs and exceeding their expectations., • Manage customer incidents, communicating the actions taken to the hotel’s Guest Experience Department., • Be knowledgeable and share with their team the Voice of the Customer goals and ensure their fulfilment, creating and defining improvement plans if necessary., • Be knowledgeable with the Sensory Architecture established for their areas and ensure compliance with it., • Ensure the measurement, management and control of sustainability indicators (non-financial)., • Be knowledgeable of the hotel’s evacuation plan., • Embrace the responsibilities assigned in the Centre's Self-Protection Manual or local equivalent in other countries., • Ensure compliance with the Occupational Health and Safety Procedures and Instructions., • Be knowledgeable of the individual protection equipment in their department and to ensure its correct implementation and use by means of the corresponding training actions., • Verify correct compliance with safety regulations. REQUIREMENTS EDUCATION AND TRAINING: University education in Business Administration/ADE, Finance and Accounting... and/or similar. LANGUAGES: Local language (depending on the geographical location of the property) and advanced English. SPECIFIC KNOWLEDGE: • Knowledge of hotel business management and their specific requirements., • Knowledge of projections, budgeting, financial results reporting... etc., • Knowledge of accounting and financial regulations., • Management of economic and financial systems., • Knowledge of hotel operations, • Tool management: PMS, SAP, Office Package., • Knowledge of risk management, change management and people management., • Leadership and negotiation, planning and organisation, results oriented, teamwork., • Communication, influence, critical thinking, innovation, agility in decision-making. EXPERIENCE: At least 3 years’ experience in similar positions. (I understand that this is not an exhaustive description of my duties & this document is constantly changing & being updated) Requisitos :

Job Description Job Description - Producer, Badging (Event Registration) Brief Description We are looking for a Producer to join our team, in the badging department. This position is a hybrid role; working from home, at our warehouse, and onsite for events. We provide cross-training opportunities in a multitude of divisions with incentives to learn and evolve skillsets. Come be a part of a quickly growing department. The ability to travel is a must. The Producer is a key operational role responsible for executing events of moderate complexity within their primary service (webcasting, AV, badging, or virtual concierge) while developing functional proficiency in a second service through cross-training. This role supports Senior Producers in delivering high-quality events, supervises independent contractors during busy seasons, and ensures client satisfaction through technical expertise and professional execution. The Producer plays a critical role in maintaining operational efficiency, contributing to team development, and advancing their skills to prepare for leadership roles. The ideal candidate is a technically adept, organized professional with strong teamwork skills and a commitment to learning across services. Duties and Responsibilities * On-site event registration * Technical support * Stage and prepare equipment for events * Customer service * Pack and ship equipment * Able to learn new technologies quickly * Professional demeanor * Must be Tech Savvy. Internet networking, printers * Ensure all gear is set up and working by showing the client a final sample of name badge and schedule printed * Ability to create a clean, professional presentation of our equipment * Be pleasant and energetic early in the morning Event Planning and Execution (70%) * Manage specific components of event production in primary service, including * Webcasting: Configure and manage live and virtual streams using platforms like Zoom, OBS, GSUITE and our proprietary software; ensure stable internet connectivity and high-quality audio/video output. Oversee production from pre to post including: coordinating with hosts, AV providers and venue staff. Setup and execution of hardware and software. Managing other contractors and employees to assure high end webcasts. * AV: Oversee setup, operation, and strike of audio, video, lighting, staging and scenic systems; coordinate with venue staff for vehicle loading requirements, power, internet, and rigging needs * Badging: Manage standard and RFID badging systems, oversee attendee registration workflows, and ensure timely badge production * Virtual Concierge: Supervise virtual event platforms, moderate attendee interactions, and troubleshoot platform issues for seamless guest experiences. * Execute event tasks according to production plans, ensuring timely setup, operation, and breakdown. * Assist Senior Producers in complex, multi-service events, applying cross-trained skills in a secondary service (e.g., a badging producer supporting AV services) * Serve as the primary point of contact for clients and TWST staff during events, addressing concerns and ensuring deliverables meet expectations. * Troubleshoot technical issues during events (e.g., audio feedback, streaming lag) under Senior Producer or Director guidance. * Assist with event planning, including preparing equipment lists, staffing schedules, and technical checklists. * Maintain and organize service-specific equipment, reporting any maintenance needs to Service Directors. * Document event details (e.g., setup configurations, issues encountered) for post-event reports. * Stay updated on service-specific technologies and best practices to enhance event delivery. Team Support and Supervision (20%) * Supervise independent contractors during events, delegating tasks and ensuring adherence to company standards. * Provide on-the-job training to coordinators, focusing on technical skills and event protocols. * Collaborate with Senior Producers and other Producers to coordinate multi-service events (e.g., combining webcasting and AV for hybrid events). * Participate in post-event debriefs, providing feedback on team performance and event outcomes. * Support Senior Producers in mentoring staff and reinforcing cross-training goals. Cross-Training and Skill Development (10%) Actively participate in cross-training to achieve functional proficiency in a second service within 6–12 months (e.g., a webcasting producer learning AV setup). Attend cross-training workshops and shadow events in secondary services to build skills. Apply cross-trained skills during events to support flexibility and resource allocation. Provide feedback to Service Directors on cross-training program effectiveness. Education and Experience * Experience: 1-3 years in live event production, with proficiency in one of the following services: webcasting, AV, badging, or virtual concierge event services. * Technical Skills: * Badging: Familiarity with registration software platforms and badging hardware (e.g., Zebra printers, RFID scanner systems) * Cross-Training: Basic knowledge or training in a second service (e.g., a badging producer with introductory AV skills). * Teamwork: Ability to work collaboratively in fast-paced environments and supervise junior staff or contractors. * Problem-Solving: Capability to address technical or logistical challenges during events with minimal supervision. * Communication: Strong verbal and written skills for client interactions, team coordination, and reporting. * Availability: Flexibility to work irregular hours, including evenings, weekends, and travel for onsite events (especially for full-time roles). Key Skills and Competencies * Organization and prioritization skills * Attention to detail and accuracy * Confidentiality and Judgment * Communication and problem-solving skills * Information management skills * Ability to work independently and in collaborative environments * Ability to meet deadlines Schedule: * Day Shifts * Monday to Friday * Some weekend, mostly travel * Ability to travel, up to 40%. Experience: * Customer service: 2 year (Required) * Live event experience : 1 year (Required) * IT: 1 year (Preferred) License/Certification: * Driver's License (Preferred) Job Title: Producer Employment Type: Exempt Full-Time Location: Hybrid - Remote, Warehouse (East Rutherford, NJ), On-Site Reports to: Amit Shame-Tov : Senior Manager, Badging Operations Compensation & Benefits Salary: $60,000 yearly Bonus: * Discretionary Bonus Eligible- Annual bonus based on company and individual performance Benefits: * Employer sponsored Medical, Dental and Vision plans * 401K Employee contribution plan (no match) * Employer paid Professional Development * Time Off: 3 Weeks Vacation 6.5 Sick Days * Parental Leave * Ancillary Benefits: LTD, Voluntary Life insurance and Voluntary Insurance Plans including, critical illness, hospital and legal insurance Company Description

Job Description Legal Receptionist & Conference/Event Coordinator – Forrest Solutions (Confidential Law Firm Client) Location: New York, NY 10112 Schedule: Monday–Friday, 9:00 AM–6:00 PM (must be flexible) Employment Type: Full-Time, Hourly (Non-Exempt) Pay Range: $29.00–$33.00 per hour About the Role Forrest Solutions is seeking an experienced and polished Legal Receptionist & Conference/Event Coordinator to support our confidential law firm client in Midtown Manhattan. This hybrid role combines high-level front-of-house responsibilities with conference room and event coordination duties, ensuring exceptional service delivery across all guest and meeting touchpoints. The ideal candidate will bring strong administrative and communication skills, the ability to multitask in a fast-paced environment, and a genuine passion for client service. This is a highly visible position requiring professionalism, discretion, and an eye for detail to uphold the firm’s standards of excellence. Key Responsibilities Guest Experience & Reception • Warmly welcome and assist all guests, clients, and employees with professionalism and enthusiasm., • Anticipate guest needs and ensure a seamless experience from arrival to departure., • Support hospitality and event coordination teams with meetings, client visits, and office setups., • Provide information about the office, amenities, and services to enhance the guest experience., • Track and manage visitors, vendors, and employee access., • Coordinate security badges and building access., • Manage incoming and outgoing mail, courier deliveries, and packages., • Assist with onboarding and offboarding administrative processes., • Booking and Managing Conference Rooms: Schedule and manage conference room bookings to ensure the appropriate space, timing, and setup for each meeting., • Facilitating Client Meetings: Coordinate logistics for client meetings and internal events, ensuring all details are handled with precision and professionalism., • Providing Administrative Support: Prepare and manage correspondence, legal documents, and related meeting materials., • Maintaining Conference Room Etiquette: Ensure conference rooms are clean, organized, and properly maintained before and after meetings. Qualifications • Experience: 3–5 years of receptionist, guest services, or conference coordination experience, preferably in a law firm or professional services environment., • Skills: Strong proficiency in Microsoft Office Suite (Outlook, Word, Excel); experience managing multi-line phone systems and calendars., • Professionalism: Exceptional communication skills and a polished, client-service-focused demeanor., • Adaptability: Ability to manage multiple priorities with poise, efficiency, and attention to detail., • Teamwork: Collaborative, proactive, and dependable with a strong sense of ownership., • Physical Requirements: Minimal physical activity, such as handling small packages or setting up light meeting materials. About Forrest Solutions Forrest Solutions is the nation’s leading onsite outsourcing and staffing firm, providing exceptional talent and tailored solutions to some of the world’s most prestigious organizations. We are proud to represent our clients with professionalism, integrity, and an unwavering commitment to excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law. Company DescriptionForrest Solutions has been a privately owned company for 49 years. We are a people power solutions company focusing on onsite outsourcing and temporary and project staffing nationwide. Our prestigious client list consists of Fortune 500 corporations and top 100 AM Law firms.Forrest Solutions has been a privately owned company for 49 years. We are a people power solutions company focusing on onsite outsourcing and temporary and project staffing nationwide. Our prestigious client list consists of Fortune 500 corporations and top 100 AM Law firms.

Supreme Fitness Group - JobID: 100-168553377 [Guest Service / Front Desk] As a Member Services Representative at Supreme Fitness Group, you'll: Assist members with their inquiries and concerns; Provide exceptional customer service by addressing and resolving issues promptly; Maintain accurate record

UFC GYM - [Guest Service / Front Desk] As a Membership Specialist at UFC GYM, you'll: Assist potential members in selecting appropriate membership plans; Provide detailed information about gym facilities, services, and programs; Conduct tours of the gym and explain equipment usage; Process membershi

Marriott Hotels - JobID: 158EF887228E71B3A05753E55B50A2B4 [Front Desk Agent / Concierge] As a Guest Service Representative at Marriott Hotels, you'll: Assist guests with check-in and check-out processes; Provide information about hotel services and amenities; Handle guest inquiries and complaints in

Hilton Hotels - JobID: HOT0C0GU [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and

The Premium Customer Services Representative is an ambassador of American Airlines, providing superior hospitality, excellent customer service, extensive ticketing and problem resolution for our most valuable customers in all areas covered by the Premium Customer Services organization. American Airl

Spencer's - Queens Center [ASM / Department Manager] As an Assistant Store Manager @ Spencer's, you'll: Establish and maintain Guest Services; Support the Store Manager in the various tasks involved in the overall operation of a store; Ensure maximum sales and profitability by developing staff, cont

Williamsburg Wharf Glice Rink is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. Sports Facilities Management, LLC. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities.

Ulta Beauty - 8000 Mall Walk Building G [Department Supervisor] As an Assistant Services Manager at Ulta Beauty, you'll: Meet/exceed service and merchandise sales, events around hair, skin and brows, and guest satisfaction; Review and interpret financial and operational reporting regularly; Coach as

Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling peo

Promote a culture of accountability to meet or exceed the stores goals related to services, boutiques, retail sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. Maintain prompt, regular attendance as the EM and hold store associates

Experts of service, operations, process, and efficiency, this team is responsible for being proficient in all areas of the store to complete duties such as, but not limited to, cashiering, stocking, presentation, and price accuracy. Support guest services such as back-up cashier, order pick up (OPU)

Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.

Premium Customer Services Representatives provide enhanced, extraordinary services in a positive, enthusiastic, courteous and friendly manner to all customers and guests. Monitor KeyStar system to arrange appropriate services for customers. Feel free to enrich both your personal and work life and ho

Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager. Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/F

Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Comply with Highgate Hotel Standards and regul

We are seeking an experienced and dynamic Assistant Front Office Manager to lead and supervise the operational activities of our guest services team at Loews Hotels. Manage daily operations of the Front Office Team. Assistant Front Office Manager.

Support guest services such as back-up cashier, and digital fulfillment processes (such as picking and packing orders or delivering pickup orders to guests) and maintain compliance culture while executing those duties, such as federal, state, and local adult beverage laws.

Have an opening for a Guest Services Liaison role with Memorial Sloan Kettering Cancer Center.

Job Description Powerhouse Arts is a not-for-profit organization committed to creative expression. Housed in a purpose-built-facility in Brooklyn, the organization hosts an extended network of art and fabrication professionals and educators who work together to co-create and share artistic practices vital to the well-being of artists and the communities to which they serve. Our facilities house fabrication services, production services, production spaces, and member workshops for artisans. In 2025, PHA welcomed thousands of patrons as the building became a center for art and performance. As the organization continues to grow and expand its impact, Powerhouse is seeking an Executive Assistant to provide executive, high-level administrative support to the President and the Sr. Vice President. This role will provide support, including calendar management for internal and external meetings, board and committee coordination, and ad hoc support for events and communications. The ideal candidate will be highly organized, detail-oriented, an excellent communicator, and will be enthusiastic about Powerhouse's mission. Responsibilities include, but are not limited to: • Provide high-level administrative support to the President and Sr. Vice President with daily administrative duties., • Manage complex calendars, scheduling meetings, appointments, and complex and detailed travel arrangements and itineraries, while proactively identifying and addressing scheduling conflicts., • Participate in planning meetings with President and liaise with other staff, gathering and sharing information on behalf of and with President, taking notes, and tracking follow-up action items and staff assignments, • Field all internal and external requests for meetings with the President and Vice President., • Coordinate board meetings, draft agendas, prepare presentations, and ensure the President and Vice President are prepared with relevant material and information in advance of meetings., • Maintain President's contacts and update institutional databases; ensure regular upkeep of information, including data clean-up, address updates, and other data entry as necessary., • Assist with Executive and board projects, including preparing presentations for meetings, speaking engagements, and other meeting materials. When needed and appropriate, facilitate sharing of materials between staff and other departments., • Handle administrative details independently, while exercising good judgment in keeping the, • President and team members adequately informed., • On special occasions order lunch for guests of the executive team, ensuring conference rooms are ready for guest with refreshments, • Greets guests of the leadership team, escorting them to meeting locations, • Gives tours of the workshops and event spaces to guests, as needed, • Act as main liaison for board members, facilitating organization of quarterly meeting scheduling, and communicating special board member details and needs to President and, • Development Director, • Provide administrative and strategic support regarding Board matters; schedule and attend all Board Meetings, prepare minutes and agendas, note and track follow-up action items., • Maintain accurate and up-to-date records of board items and data; edit narratives explaining the scope of work of Board Resolutions., • Maintain discretion and confidentiality regarding all Board and Executive Committee Members., • Establish excellent working relationships with the Chairman and Members of the Board of Qualifications • Minimum of 5–8 years of administrative assistant experience, including 2+ years supporting senior executive leaders within a fast-paced nonprofit organization; an arts background is a plus., • Highly organized and detail-oriented, • Proactive problem solver and communicator, • Solid written and verbal communication skills; excellent proofreading skills, • Significant experience writing and editing correspondence, • Demonstrated initiative and flexibility working both independently and as a member of a team, an accountable self-starter, • Flexible, creative, organized, thorough, and resourceful, • Fluent in G Suite, Microsoft Office Suite, Mac, and Dropbox platforms, • Comfortable using and/or learning communication and project management tools such as Asana, Zoom and Slack Powerhouse Arts is an equal opportunity employer. Applicants receive consideration without regard to race, age, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or any other basis prohibited by law. Powerhouse is committed to promoting a diverse and inclusive workplace and recognize the positive value of diversity. For more information, visit

Crunch Fitness - JobID: 100-169006361 [Guest Service / Front Desk] As a Member Services Representative at Crunch Fitness, you'll: Greet all members & guests with a smile; Check in all members and guests in accordance with company procedures; Communicate special events to members and guests; Facilita

Job Description Nuovo Artistic Studios is the premier destination for all things self-love. A by-women company, with a reputation for inspiring confidence and celebrating individuality, Nuovo is on a mission to empower individuals by fostering self-expression and intimacy. Our stunning SoHo studio provides a luxurious, creative sanctuary for guests to rediscover and celebrate themselves. Our continuous growth is a direct result of our dedication to providing a truly unforgettable experience—and we’re looking for a passionate Guest Experience & Sales Professional to bring this experience to life. This is more than a sales role; it’s a chance to guide guests on a transformative journey. You'll be the heart of the studio, the warm, empathetic presence that makes every guest feel seen, heard, and valued from the moment they walk through our doors. You’ll be taking the lead over high-end sales where your ability to build relationships and close deals will contribute to Nuovo’s continued success while benefitting from uncapped commission. What You'll Do • Build Authentic Connections: Welcome guests with genuine warmth, listening to their stories and understanding what brought them to Nuovo. You'll build a bond with each individual, making them feel comfortable, confident, and celebrated., • Guide the Guest Journey: Serve as the primary guide for each guest's experience, managing their time in the studio and ensuring a seamless, high-end experience from the first interaction to the final photo selection., • Present Artistry and Value: Confidently showcase and sell Nuovo’s curated product offerings, helping guests select the perfect way to preserve their memories. You'll connect with their emotions and vision, guiding them to meaningful purchases that feel like a natural extension of their experience., • Exceed Expectations: Leverage your emotional intelligence and sales expertise to consistently achieve and exceed sales goals, while always prioritizing the guest’s feelings and satisfaction. You present Nuovo’s curated product offerings with confidence and professionalism. You don’t just meet goals – you exceed them. Here’s what our guests can expect from their time in the studio: • A Personal Welcome: The experience begins with you. You'll meet with each guest to understand their vision and make them feel at ease in our sophisticated SoHo space, setting the stage for an exceptional session., • The Curated Photoshoot: Our all-female team of photographers guides each guest through a series of refined poses. Using elegant satin drapery, we create stunning, timeless works of art that focus on a tasteful and artistic depiction of the human form. The session is designed to be efficient and professional, ensuring a high-quality outcome., • The Same-Day Reveal: Immediately following the shoot, you’ll lead the guest through a same-day viewing of their unedited photos. Your role is to help them navigate their options, guiding them to select the images and products that best capture their personal style and vision. Requirements About You • You are a people person with a high degree of emotional intelligence and a genuine passion for human connection., • You have a proven track record in a client-facing role within high-end hospitality, selling an experience, or a similar field. Experience in high-ticket sales is a significant asset., • You possess a strong ability to consistently exceed sales targets and quotas., • You have excellent communication skills, a confident demeanor, and the ability to listen with empathy., • Excellent emotional management., • You are results-driven and skilled at navigating conversations that lead to meaningful sales outcomes., • You are highly organized and adept at managing time in a fast-paced environment without sacrificing a personal, high-touch experience., • You are available to work weekends and evenings in person., • Competitive Compensation: A base salary of $75,000 USD paired with a generous commission structure that truly rewards your performance and dedication. Earning potential of $200,000+., • A Creative Sanctuary: Work in our beautiful, modern SoHo studio alongside a team of inspiring women who are passionate about their craft., • Comprehensive Benefits: A complete group benefits package including life, health, and spousal coverage., • Growth and Development: Join a fast-growing company that is committed to nurturing talent and providing clear pathways for career growth. #ZR

Job Description NYC Water Cruises is a premier provider of luxury and sightseeing cruises along the iconic waterways of New York City. We pride ourselves on delivering exceptional guest experiences, from private charters to public tours, with hospitality that reflects the energy and elegance of the city itself. Position Summary: We are seeking a friendly, professional, and detail-oriented Customer Service Representative to join our team. As the first point of contact for our guests, you will play a key role in ensuring each customer receives outstanding service, whether they're booking a cruise, planning a private event, or simply inquiring about our offerings. Key Responsibilities: * Respond promptly and professionally to customer inquiries via phone, email and text message * Provide detailed information on cruise packages, schedules, pricing, and special events * Assist with reservations, bookings, changes, and cancellations * Address and resolve customer concerns or complaints with empathy and efficiency * Coordinate with operations and sales teams to ensure a seamless guest experience * Maintain accurate customer records and transaction details in our booking system * Follow up with guests post-cruise to gather feedback and ensure satisfaction * Stay informed about all NYC Water Cruises services, promotions, and policies Qualifications: * Excellent verbal and written communication skills * Strong organizational skills and attention to detail * Ability to handle high-pressure situations with a calm and professional demeanor * Proficient in Microsoft Office and reservation or CRM systems * Flexibility to work weekends, holidays, and varied shifts as needed What We Offer: * Competitive hourly wage or salary (based on experience) * Opportunities for growth within a dynamic and expanding company * Staff discounts on cruises and events * A positive, team-oriented work environment in the heart of NYC Company DescriptionNYC Water Cruises offers unforgettable experiences on the water through private charters, sightseeing tours, and special events aboard a growing fleet of premier vessels, including The Grande Mariner, Luisa of the Seas, and Eternity. We serve thousands of locals, tourists, and corporate clients each year and are known for blending exceptional service with the magic of New York Harbor.NYC Water Cruises offers unforgettable experiences on the water through private charters, sightseeing tours, and special events aboard a growing fleet of premier vessels, including The Grande Mariner, Luisa of the Seas, and Eternity. We serve thousands of locals, tourists, and corporate clients each year and are known for blending exceptional service with the magic of New York Harbor.

Job Description Salary: $85,000/Yr-$95,000/Yr Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary Working as a Reception Services Manager will allow you the opportunity to work with GREAT people like yourself! You will be surrounded by people who are passionate about what they do and share in our belief in the quality value of delivering superior hospitality to our premier client. The Reception Services Manager will be responsible for overseeing the engagement of all Clients, Guests, Vendors, and Associates entering the client’s site and will lead by example, always displaying an energetic, friendly, and approachable demeanor. Responsibilities -Responsible for overseeing day-to-day operations and suggest strategic changes to continue enhancing the concierge team experience. -Provide a consistent high-level service in all areas to ensure guest satisfaction KPIs are achieved: train and mentor staff to deliver Platinum Service in every guest interaction. provide recommendations for policies or procedures when areas are not meeting standards. ensure staff are engaged and involved in individual and team building programs. -Conduct daily point meetings that include a service and recognition component. -Develop and/or adapt training materials to best support the success of the Reception Team and consistently revisit guides, manuals and training procedures. -Work closely with the events team, facilities and reception services team to plan and successfully execute visitor processing and events/meetings within the firm. -Support reception function by being stationed at one of the desks and performing the reception tasks required for that location. -Complete internal audits on guest service functions to ensure client specific standards are met. -Complete all daily, weekly or monthly reports and submits on a timely basis. -Coordinate weekly staffing schedules and updates for members of the reception services team, including vacation and holiday coverage, as well as managing time and attendance for the team. Provides coverage for receptions services team for vacation, sick days and breaks. -Maintains and updates Standard Operating Procedures on client network. -Able to build consensus and influence team members to achieve goals and objectives. -Exhibits superb organizational skills and can manage multiple tasks or projects simultaneously. -Enforces, maintains, and monitors the department’s Dress Code Policy. -Creates personal development plans and conducts annual performance appraisals for Hospitality Team. -Provides clients and staff with regular updated data and reports regarding Reception operations, levels of activity, performance successes and areas for improvement. -Ensures that the Reception Desks, conference rooms, and lounge areas are consistently presentable and in working order. -Provide input regarding associate performance, highlighting successes, and areas for improvement. -Ability to work in multiple roles within the operations as this role needs to step in as member of reception services team if/when needed. -Frequent standing and walking in the building lobby throughout shift. -Frequent lifting and carrying up to 30 lbs. -All other duties as assigned Long Description Key Competencies -Bachelor’s Degree with at least three years of experience in a client service/reception capacity or Concierge within a hospitality or corporate environment. -Excellent organizational skills, with the ability to work under pressure and prioritize tasks and juggle many tasks simultaneously. -Self-confidence, willingness to learn and feeling comfortable with change and coordinating change -Excellent oral and written communication skills. -Strong computer skills and knowledge of Office technology and equipment. -Ability to work calmly and effectively in stressful situations. -Exceptional client service skills to exceed expectations -Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details. -Discreet, ethical and committed to maintaining a high degree of confidentiality Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1480174 Rapport a specialized division of FLIK Hospitality Group

Job Description We are seeking a Customer Service/food Serving to join our team! You will be responsible for providing customers with a take out delicious polish food Responsibilities: • Oversee guest services and resolve issues, • Serve hot food that is displayed on steam tables, • Previous experience in food service or other related fields, • Ability to thrive in a fast-paced environment, • Strong attention to detail

Job Description Salary: $85,000/Yr-$90,000/Yr Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary What This Job Involves This is an internal client facing role that provides the opportunity to combine your passion for delivering a high level of service, with excellent people skills, and an enthusiasm for getting issues resolved quickly to enhance the on-site experience for employees. You will serve as oversight for the Employee Experience Coordinators, who are the first point of contact and the go-to for staff information and inquiries. The Workplace Experience Ambassador’s primary responsibility will be providing support to employees who work in a flexible (shared) desk environment an support move coordination. This role will ensure employees have a safe, comfortable, and functional workspace. They will be responsible for the daily oversight of the fabric and maintenance of the floor space, achieved through face-to-face engagement, proactive communication, effective time management, and exceptional customer service. Ambassadors ensure that a seamless, consistent level of service is provided at every user touchpoint from the employees’ arrival on site to their end of the day departure. The WEX Ambassador will consistently deliver a high level of customer service in a fast-paced environment and requires the ability to stay calm and focused when working with other teams to resolve issues. The Manager role will be responsible for managing the day-to-day activities of the Ambassador(s), ensuring all tasks are being completed in a timely & efficient manner, while also managing their own assigned Coordinator duties. In addition, the Manager will manage the reporting workstream for tasks, providing weekly reports on service levels, ticket activities, client interactions, and other relevant data points. Key responsibilities: Managerial duties -Manage the day-to-day activities of the Workplace Experience Ambassador ensuring a robust portfolio of tasks that are being completed in a timely & efficient manner. -Provide weekly reports of key metrics and data points representing the tasks completed and associated service level KPIs. -Manage the weekly visitor report, reviewing for key information and assigning greeting duties for the clients. -Act as the first point of escalation when an issue arises. -Provide support when needed for the GEC & Trader population. Support flexible desking More than half of internal clients will be moving to a flexible desking arrangement requiring the booking of a desk in lieu of a permanently assigned workspace. To facilitate this process, Workplace Experience Ambassadors will: -Assist employees at on-site arrival for desk check-in and provide further training on the online reservation system (browser & app versions). Provide guidance on resolution of technical issues through referrals to user guides, training materials, and the tech hub. -Regularly walk the site throughout the day whilst being available to support employee requests raised during the walkaround. -Ensure there are available supplies of items such as headsets and technology cables to support staff if they have forgotten to bring in their own. -Ensure all issues are logged and reported through the appropriate ticketing system; take ownership for effective follow up and resolution to the issue. -Provide support with allocating storage for employees and assist with missing personal items and equipment. -Monitor employee adherence to workplace policies, including desk check-in, clear desk policy, neighborhood seating, etc. and work to resolve issues with employee compliance. -Solicit feedback on the flex seating experience and communicate to the appropriate team. Long Description Support employees’ requests for assistance with technology -Monitor & analyze data for issue trends. Work with Facilities Management and the tech teams to look for effective resolutions to prevent further occurrences of the same issue. -Identify and report any issues with the desk booking process, including system data accuracy, to the Facilities Management team. -Build positive and productive relationships that cultivate a high level of trust in the Ambassadors ability to get issues resolved quickly across all levels of stakeholders. -Support all customer inquiries and issues with a tactful and confidential approach. -Follow all company policies and procedures. Support overall site wellness -Proactively identify potential risks related to general condition of the floor, specific workspaces, and technology to minimize complaints being received. Health & Safety related matters would require immediate escalation for remediation. -Liaise and work collaboratively in a positive and productive ‘one-goal’ approach across departments and building vendor teams to support issues to be resolved in a timely manner. -Visibly engage with employees to be a known presence in the workplace, recognized for having a ‘can-do’ helpful and approachable attitude. Support Move coordination -Organize a phased move of (X) employees across different floors to the building, ensuring minimal disruption to operations. -Create a detailed move schedule by department. -Work with IT and Facilities to set up new workstations before move day. -Communicate timelines and packing instructions to staff weekly. -Conduct pre- and post-move walkthroughs to ensure readiness and resolve issues. Serve as internal concierge -Monitor travel reports for pre-arrival preparation of intra-office visitors; assist with logistical arrangements and provide on-site support upon arrival. -Develop & maintain service relationships to fulfil the needs of employees. -Provide information regarding the Hudson Yards community including directions, attractions, shopping, dining, and nightlife. Skills required -Flexible and willing attitude and enjoys being part of a team. -Inquisitive mind-set that takes pleasure with investigating issues to get them resolved quickly. -Ability to quickly establish positive and productive relationships with colleagues, building vendors, and the firms’ employees. -Passionate about great customer service and ensuring employees / visitors have a positive experience when in the office. -Proactive and confident to make reasonable suggestions for where WEX & Tech improvements may be achieved. -Possess the energy and focus to reach success. -Must have a positive attitude with the ability to remain flexible and patient in high-pressure scenarios. Qualifications Prior experience in hospitality, tourism, or retail customer service roles. -Basic knowledge of Microsoft Office Suite (Excel, Word, and PowerPoint). -Excellent verbal and written communication skills. -Stellar problem-solving and critical thinking skills. -Excellent organizational and multitasking skills. Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1478970 Rapport a specialized division of FLIK Hospitality Group

Job Description Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise. Welcome to our Park Avenue Allure. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, • Pet Insurance and Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement We are seeking An experienced and dynamic Assistant Front Office Manager to lead and supervise the operational activities of our guest services team at Loews Hotels. This pivotal role is responsible for ensuring our team delivers exceptional service and quality, consistently exceeding guest expectations at the front desk and in concierge services. Who You Are: • A natural leader with the ability to inspire and motivate a diverse team, fostering a positive and collaborative work environment., • Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs., • Communicates with authenticity, reflecting our culture of support, inclusion, and service in all written and verbal exchanges., • Proactive in resolving issues and addressing guest concerns, with the ability to think critically and make sound decisions under pressure., • A highly organized individual with strong multitasking abilities, able to prioritize effectively and manage time efficiently in a fast-paced environment., • Manage daily operations of the Front Office Team., • Responsible for leading and delivering exceptional guest experience., • Lead and supervise the guest services team to ensure high performance, morale, and compliance with service standards., • Manage payroll services for the Team Members assigned including scheduling, time-card edits, approval of time-off and reporting on one-time payments., • Monitor, communicate, and respond to guest feedback to enhance service quality and develop strategies for increasing guest loyalty and satisfaction., • Oversee room allocations based on guest preferences and coordinate with housekeeping., • Implement training programs while mentoring staff to foster professional growth., • Serve as the primary contact for internal and external inquiries., • Conduct audits and maintain accurate financial records, ensuring timely payment processing and analyzing financial performance., • Prepare performance reports for management on operational effectiveness and guest feedback., • Collaborate on initiatives to promote hotel services and enhance operational efficiency., • Handle emergencies with professionalism while ensuring the safety and security of guests and staff., • Bachelor's Degree or relevant work experience required., • Minimum of two years guest service experience in hotel hospitality preferred., • Minimum one-year guest service leadership role preferred., • Experience with previous Property Management System, preferred Opera System., • Knowledge of budgeting, forecasting, and financial analysis in a hotel setting preferred., • Ability to stand for long periods of time required., • Front Desk Team