Barista

We are looking for servers with a strong work ethic, previous customer service experience, excellent time management skills and the knowledge of basic food safety. You must be able to work cooperatively and independently in high pressure situations. Job duties include greeting customers, tending tables, cleaning tables, assisting kitchen staff with plating and or prepping food when necessary, making drinks, cleaning restrooms, Please be advised this job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned by their supervisor.

We want someone to be the face of the team, to make excellent coffee / espresso drinks for our customers and be able to use the cashier and delegate orders out of the front

We are a Lower Manhattan restaurant seeking an experienced multi-tasking Floor Manager for an exciting opportunity to work at our “upscale-casual” location. Our priority is to provide our guests with exceptional food and beverage, while maintaining a lively atmosphere. We are looking for a driven, hard-working individual ready to work in a fast-paced environment. The right candidate will possess excellent leadership skills, communication skills, and a respectful, positive attitude that motivates other team members to provide a superior level of hospitality. You are organized, efficient, goal oriented, and possess excellent time management skills. The successful candidate will be performing the functions of the Floor Manager / Maître ’D, and will possess the following skills and requirements: • A minimum of 2 years NYC relevant restaurant experience as a Floor Manager. • Strong communications and listening skills – the ability to effectively deliver accurate messaging to team and guests, be able to handle guests’ requests with the ability to problem solve and adjust to the needs of the guest. • The ability to multitask and maintain a hospitable and approachable demeanor, attention to the details and impeccable service standards in a high-volume environment. • Self-disciplined, shows initiative, possess leadership ability and is outgoing. • The ability to lead host team with effective mentoring and training. • Effective time management skills, be able to anticipate the needs of the guest. • Implement all marketing initiatives given by the owners. • Develop and maintain service standards and service sequence. • Supervise the maintenance and cleanliness of the facility on a daily basis. • Anticipate and attend to the guest’s needs and desires immediately to include special events like birthdays, anniversaries, and special occasions. • Maintain an effective reservation system. • Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests. • Maintain integrity of service, visit tables while on floor to solicit feedback. • Take restaurant bookings when required during service hours. • Possess a positive attitude, enthusiasm, creativity, integrity and accountability. • The ability to interact and build relationships with guests and team members. • Strategically plot reservations, and appropriately accommodate walk-ins to ensure a smooth shift, ensure all requests and notes are communicated to the staff as guests are seated. • Must be able to perform both hands-on and service supervision of support staff. • Participate actively in service. • Knowledge of front of house operations and sanitation standards and must have the certificate in Food Protection. • Communicate with the kitchen regarding pace of service and special needs and general guest satisfaction • The ability to stand long periods of time and carry up to 25 lbs. • Perform administrative tasks as to the needs of the operation. • Must be able to work a flexible schedule, consisting of but not limited to late nights, weekends and holidays.• Experience with restaurant POS – Toast, Microsoft Office, RESY . • Attend and contribute to all scheduled meetings. • Promote & sell the restaurant in conjunction with the owners & develop opportunities. • Operate ethically to protect the image of the company. • Complete opening and closing procedures. • Ability to maintain regular, punctual attendance. • Serve as a role model and mentor by setting a positive example in all aspects of business and personnel management. The job description above does not list each and every job responsibility of the Floor Manager. Other duties and responsibilities may be assigned as necessary. Job Types: Part-time, Full Time Pay: $30-35 per hour Expected hours: 25 – 35 hours per week Benefits: • Employee discount • Flexible schedule Shift: • 7 hour Day shift • 8 hour Evening shift Please submit your resume and references for consideration.

We are seeking a highly motivated Barista to join our team. The Barista's responsibilities include but are not limited to- operating coffee equipment, following recipes for all coffee drinks, cleaning and servicing equipment, ensuring that all perishable products are being kept at proper temperatures and are not expired. Prior barista experience in a food service establishment is required. Benefits: - Employee discount - Paid training Shift: - 8-hour shift - Day shift - Morning shift

Location: New York City, NY Company: Brown Bag Sandwich Co. Brown Bag Sandwich Co. is the first chopped sandwich concept in NYC. We exist to pay homage to all of the NYC delis that came before us. We focus on house-made meats to ensure that our product is quality, consistent, and accessible. As a startup, we're looking for dedicated individuals who are excited to grow and evolve with us. Key Responsibilities: •Part time position. Main objective would be to assemble sandwiches in an efficient and clean work space. Prepping ingredients, portioning meats, and preparing sauces. • Ingredient Preparation: Efficiently prepare and portion house-made meats, vegetables, and other ingredients according to recipe standards and specifications. • Sanitation and Hygiene: Maintain a high standard of cleanliness and sanitation in the prep area, adhering to food safety regulations and ensuring a safe working environment. • Stock Management: Monitor ingredient levels, rotate stock, and inform the chef if supplies need to be reordered. • Recipe Adherence: Follow recipes and prep lists accurately to ensure consistency and quality of all ingredients and finished products. • Equipment Maintenance: Clean and maintain kitchen equipment, including slicers, mixers, and knives, ensuring they are in proper working condition. • Team Collaboration: Work closely with kitchen staff to coordinate prep tasks and support a smooth workflow throughout service hours. • Inventory Tracking: Assist with inventory counts and help manage ingredient storage to minimize waste and optimize efficiency. Qualifications: • Prior experience as a prep cook or in a similar role is preferred. • Knowledge of food safety and sanitation practices. • Ability to work early morning hours and manage time effectively. • Strong attention to detail and ability to follow recipes and instructions. • Good physical stamina and the ability to handle repetitive tasks and lift heavy items. • Collaborate with team members to ensure a smooth and efficient kitchen operation. • Contribute to the overall success of the startup by being adaptable and willing to take on new tasks as needed. What We Offer: • Opportunity to be a part of a unique and innovative food concept in NYC. • Friendly and supportive work environment. • Competitive pay and potential for growth within the company. • A chance to help shape the future of Brown Bag Sandwich Co. as we expand and evolve. • Employee discount Pay: • $17-19/hour • Estimate of $100-$200 per week in tips, depending on seasonality

Location: New York City, NY Company: Brown Bag Sandwich Co. Brown Bag Sandwich Co. is the first chopped sandwich concept in NYC. We exist to pay homage to all of the NYC delis that came before us. We focus on house-made meats to ensure that our product is quality, consistent, and accessible. As a startup, we're looking for dedicated individuals who are excited to grow and evolve with us. Key Responsibilities: •Early Morning Prep Cook Position 6am-12pm Tuesday-Saturday. Main objective would be to assemble sandwiches in an efficient and clean work space. Prepping ingredients, portioning meats, and preparing sauces. • Ingredient Preparation: Efficiently prepare and portion house-made meats, vegetables, and other ingredients according to recipe standards and specifications. • Sanitation and Hygiene: Maintain a high standard of cleanliness and sanitation in the prep area, adhering to food safety regulations and ensuring a safe working environment. • Stock Management: Monitor ingredient levels, rotate stock, and inform the chef if supplies need to be reordered. • Recipe Adherence: Follow recipes and prep lists accurately to ensure consistency and quality of all ingredients and finished products. • Equipment Maintenance: Clean and maintain kitchen equipment, including slicers, mixers, and knives, ensuring they are in proper working condition. • Team Collaboration: Work closely with kitchen staff to coordinate prep tasks and support a smooth workflow throughout service hours. • Inventory Tracking: Assist with inventory counts and help manage ingredient storage to minimize waste and optimize efficiency. Qualifications: • Prior experience as a prep cook or in a similar role is preferred. • Knowledge of food safety and sanitation practices. • Ability to work early morning hours and manage time effectively. • Strong attention to detail and ability to follow recipes and instructions. • Good physical stamina and the ability to handle repetitive tasks and lift heavy items. • Collaborate with team members to ensure a smooth and efficient kitchen operation. • Contribute to the overall success of the startup by being adaptable and willing to take on new tasks as needed. What We Offer: • Opportunity to be a part of a unique and innovative food concept in NYC. • Friendly and supportive work environment. • Competitive pay and potential for growth within the company. • A chance to help shape the future of Brown Bag Sandwich Co. as we expand and evolve. • Employee discount Pay: • $18/hour • Estimate of $100-$200 per week in tips, depending on seasonality

We're seeking Seasonal Guest Service Agents. About You: This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System. About the Opportunity: Seasonal Guest Service Agents are our eyes, ears, and friendly faces on the ground at each of our terminal locations. Agents will act as ticket agents, customer service representatives, concessionaire and ambassador to the many passengers exploring the unique neighborhoods that Citywide serves. They are responsible for selling tickets, answering questions, and managing queues. Part-time Seasonal hourly rate of $17.56. Weekends and holidays a must. Essential Duties & Responsibilities: - Ensuring all passengers have a pleasant experience and are informed about the different ways to purchase tickets (either via Ticket Vending Machines, our Mobile App, or through Guest Service Agents). - Must be able to handle money and tickets accurately and responsibly and effectively handle cash and credit card sales in high volume and quick-paced environment. - Responsible for accurate cash counts and deposits. - Promote the Mobile Ticketing App. - Act as ambassador who promotes all things ferry. - Knowing and communicating information about the ferry service, including rules, regulations, and basic knowledge about the neighborhood where assigned. - Most positions require working alone, but some may require working with a partner. - Contacting managers with information regarding any major ferry delays, incidents, or passenger complaints. Including filing reports with your Supervisor regarding any ADA/Discrimination complaints from passengers. - Set up and break down of ticketing cash drawer, filling out paperwork related to ticket sales. - Communicating with other guest service agents in other locations regarding vessel delays or other information. - Constantly and consistently making proactive announcements to passengers between departures. - Maintaining a manageable queue for waiting passengers. Keep the queueing area organized, clean and clear. - Assisting customers when boarding the vessel in order to ensure that they have correct tickets and are aware of the direction they will be traveling on each vessel. - Manning the ticket window or location during hours of operation. Agents are not permitted to leave their assigned location without approval from a Supervisor. - Selling ferry tickets via cash or credit card. - Selling on-board concessions. Managing inventory onboard the vessels. This requires setting up your concessions area by putting out all shelves and products and keeping shelves stocked at all times. This also requires the concessions area to be setup with an alcohol display. - Checking product quality by monitoring expiration dates and reporting any expired or damaged products to your Supervisor. - This position may require the ability to stand for long periods of time and work outdoors in all weather conditions. Guest Service agents are not permitted to utilize passenger seating areas or tables for personal use. - Guest Service agents will assist in training new hires as needed for upland and concessions shifts. - Demonstrate RESPECT Values with internal and external guests. - Hold yourself and all employees accountable to the Environmental, Safety, Security and Quality Respect and SMS systems of the organization and work to support the HSSQE team to implement such systems, plans and control of records and documentation. - Understand and follow all RESPECT procedures that relate to your job duties. - Work with a “safety-first” attitude. - Minimize your impact on the environment when at work. - Treat our customers with RESPECT at all times. - Accurately complete all documentation including payroll, time sheets, revenue reports, paperwork, and invoices on a timely basis. - Know and understand internal policy and external regulatory requirements that relate to your position and department. - Other Duties as assigned Requirements & Qualifications: - Position requires working on the Brooklyn, Queens, and Manhattan waterfront. - Previous experience in ferry, transit, hospitality, or attraction industry preferred. - Experience working in customer service, retail, or visitor services a plus. - Standing, bending, stooping, and lifting weights up to and including 60 lbs. may be required. - A hospitable service atmosphere must be projected at all times. - Ability to work weekends and holidays is a must. - Must be 18 years of age

We are looking for a Barista to prepare and serve hot and cold beverages, including various types of coffee and tea. Barista responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates. You should be able to work various shifts. Note: this position’s compensation includes salary and tips. Ultimately, you’ll ensure an excellent drinking experience for our guests. Responsibilities Greet customers as they enter Give customers drink menus and answer their questions regarding ingredients Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios) Prepare beverages following recipes Serve beverages and prepared food, like cookies, pastries and muffins Receive and process payments (cash and credit cards) Keep the bar area clean Maintain stock of clean mugs and plates Check if brewing equipment operates properly and report any maintenance needs Comply with health and safety regulations Communicate customer feedback to managers and recommend new menu items