Bdc sales consultant

Sales & Marketing

5 March 20255 views

A Business Development Center (BDC) Sales Representative typically plays a crucial role in the automotive industry, particularly within dealerships. Their primary responsibility is to generate leads and drive sales by engaging with potential customers. Here’s a detailed description of the role:
Job Title: BDC Sales RepresentativeJob Description:


As a BDC Sales Representative, you will be the first point of contact for potential customers. Your primary goal is to facilitate communication between the dealership and prospective buyers, ensuring a seamless experience. You will utilize various communication channels, including phone calls, emails, and chat, to engage with customers, understand their needs, and guide them through the sales process.
Key Responsibilities:
  1. Lead Generation:
      - Respond promptly to customer inquiries via phone, email, and online chat.
      - Qualify leads and schedule appointments for sales staff.
      - Follow up with potential customers who have shown interest in vehicles.
  2. Customer Engagement:
      - Provide excellent customer service by addressing questions and concerns.
      - Build rapport with customers to foster trust and encourage sales.
      - Maintain a positive attitude and professional demeanor in all interactions.
  3. Sales Support:
      - Work closely with the sales team to ensure smooth transitions from leads to sales.
      - Assist in developing marketing strategies to generate new leads.
      - Participate in training sessions to stay updated on product knowledge and sales techniques.
  4. Database Management:
      - Maintain accurate records of customer interactions and follow-ups in the CRM system.
      - Analyze data to identify trends and opportunities for improvement in lead conversion.
  5. Reporting:
      - Provide regular updates on lead activity and sales performance to management.
      - Track and report on key performance indicators (KPIs) related to lead generation and sales conversions.

Qualifications:
  • High school diploma or equivalent; a college degree in business or a related field is a plus.
  • Previous experience in sales, customer service, or a related field is preferred.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Proficiency in using CRM software and other computer applications.
  • A passion for the automotive industry is a plus.

Skills:
  • Excellent verbal and written communication skills.
  • Strong organizational and time management abilities.
  • Customer-focused with a problem-solving mindset.
  • Ability to work independently and as part of a team.
  • Basic understanding of sales techniques and customer relationship management.

Working Conditions:
  • Primarily office-based, with occasional on-site work at the dealership.
  • May require evening and weekend hours based on customer availability.


The BDC Sales Representative is vital in driving the sales process and enhancing customer satisfaction. If you are a motivated individual with a passion for sales and customer service, we encourage you to apply and join our team!
  • Experience
    Required
  • Languages
    Spanish – Advanced
    English – Intermediate
  • Employment
    Full-time
  • Starting time
    Immediate start!

pin icon4751 West Flagler Street, Flagami, 33134, Coral Gables

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