Bilingual Customer Service Representative (CSR)

Compañía americana está contratando 3 personas para ser parte del equipo de trabajo no es necesario el inglés ofrecemos entrenamiento y estabilidad de trabajo. Meraki R&T CORP. una empresa de new York profesional y ágil Nuestro entorno laboral incluye. Oficinas modernas Se ofrece comida Pagos cash Oportunidad de crecimiento

Are you ready to get involved in a creative and exciting customer service position? We are looking for positive, energetic individuals to join our expanding customer service team. Our full - time, entry level position will provide you with all the skills you need to have a meaningful professional career in customer service. This position will give you: Hands on experience in sales and marketing  A strong network of successful individuals passionate about helping others grow professionally and gain career opportunities Training programs and workshops that will provide you with useful tools designed to initiate career advancement and personal development Responsibilities:  Handle a high volume of customer interactions everyday Continuously learn and stay up to date with product knowledge while adapting to evolving customer needs Successfully negotiate and generate sales Collaborate with others and contribute to reaching company targets including response time, customer satisfaction, and first-call resolution Requirements:  Personable communication skills, both written and verbal, led with empathy, patience and genuine dedication for customer satisfaction Ability to think on your feet, multi-task, and maintain a positive attitude when dealing with challenging customer interactions Strong problem solving and organizational skills Our team is passionate about career advancement, personal growth and customer satisfaction. You will be entitled to a supportive leadership team, rewarding compensations and opportunities to work with reputable brands. Don’t miss the opportunity to apply today!

We are seeking an individual to become a part of an award-winning team. The chosen applicant will be awarded a full-time job with potential growth opportunities in the hotel industry. The Guest Service Agent (also known as Front Desk Clerk) represents the hotel to the guest throughout all stages of the guest’s stay. Responsible for operating the front desk while providing a variety of hotel services for guests to optimize guest satisfaction and revenue optimization. Front Desk agent must possess strong telephone skills, excellent hospitality skills, strong problem-solving skills, and be detail oriented. The responsibilities and expectations of a Guest Service Agent: Facilitates the overall operation of the front desk while delivering a welcoming and problem-free stay Acts as a Customer Service Representative. Demonstrate a high level of customer service at all times Qualifications: Previous experience in a customer-focused industry Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Calm, efficient, and organized with great attention to detail Ability to multi-task while maintaining a positive attitude when working with a Guest Professional manner with an emphasis on hospitality and guest service Ability to work on your own and as part of a team What you will receive: Competitive Pay with Overtime Future Employment Growth Opportunities Holiday pay Vacation pay Insurance/401K opportunities We believe its employees are the strength of our company’s foundation. Everyone’s efficiency, ambitions, attitudes, health and stability has made the company what it is today and will continue in years to come. We feel that an employee/employer connection is a relationship. It is both party’s responsibility to watch out for what is best for each other to make the bond stronger and more successful. Every employee has the opportunity for continued education, development, and advancement within the company. It is important every employee feels engaged and are trained for their position. Internal promotions and transfers are a common practice for those interested in growing professionally and personally with the organization.

Work with team leader and team members to assist and service their customers Provide timely and accurate information to incoming customer calls on order status, pricing, and product requests Process customer orders/changes according to established department policies and procedures Minimum requirements: High school diploma or GED Minimum one year customer service experience preferred Strong organizational skills Excellent verbal and written communication skills Ability to work within a team environment and independently when needed What We Offer: Paid Vacation, Sick, and Holiday Leave Benefits including Employer sponsored Medical, Dental, Vision, Life Insurance 401k Program

Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help customers shop, locate products, and provide them with solutions Provide a fast and friendly checkout experience; execute cash handling to standards Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments Educate customers on the Voice of Customer (VOC) survey Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) Participate in the truck unload, stocking, and planogram (POGs) processes Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store Perform Store In Stock Optimization (SISO) and AD set duties as assigned Support shrink and safety programs Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members Cross trained in Custom Framing selling and production Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires Retail and/or customer service experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.