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Customer Service jobs in Bronx County, New York (NY) State

Are you a business? Hire Customer Service candidates in Bronx County, NY

Better Families,Inc
Bilingual Customer Service Representative (CSR)
2 months ago
$18–$20 hourly
Full-time
Mott Haven, The Bronx
Full job description Better Families, Inc is looking for a motivated and driven individual to assist with coordinating patients assessments. Responsibilities include but not limited to: Accepting new referrals from intake and staffing new referrals in a timely manner Collaborate with Human Resource to staff and schedule clients in need of home care services. Maintain rapport and constant communication with referral sources, caregivers, clients and families. Oversee client care by conducting scheduled and unscheduled home and virtual visits with clients and caregivers. Staffing and scheduling assigned caseload. Providing superior customer service to clients, caregivers, families, care managers etc. Maintaining client compliance Constant customer support Required Skills/Abilities: verbal and written communication skills. Interpersonal, negotiation, and conflict resolution skills. Organizational skills and attention to detail. Excellent customer service skills Excellent time management skills with ability to meet deadlines. Ability to prioritize tasks and to delegate them when appropriate. Ability to act with integrity, professionalism, and confidentiality. Proficiency with or the ability to quickly learn the organization’s structure. . Education and experience: High school Diploma or GED Case coordination experience preferred but will be willing to train the right candidate Job Type: Full-time Schedule: Monday to Friday Language: Bilingual (English and Spanish) Job Type: Full-time Pay: $18.00 - $20.00 per hour Expected hours: 40 per week Weekly day range: Monday to Friday Shift availability: Day Shift (Preferred) Work Location: In person
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Program Development Services Inc
DIRECT SUPPORT PROFESSIONALS HIRING HALL - March 19-21, 2024 - 11 AM - 3 PM
2 months ago
$19.92–$20.5 hourly
Full-time
North Riverdale, The Bronx
Full job description For over 37 years, Program Development Services, based in Brooklyn, NY, has been committed to providing the highest quality of care for our individuals with developmental disabilities through our wide range of residential settings and day habilitation, our comprehensive and progressive services, and our highly trained and caring professional staff. PROGRAM DEVELOPMENT SERVICES, INC HIRING HALL IN THE BRONX!!!! DIRECT SUPPORT PROFESSIONALS Full-Time/Part-Time/On-Call Mornings, Evenings, Weekend and Overnight Shifts Available Health Insurance Vision Insurance Free In-House Trainings 403B Savings Plan DATE: Tuesday, Wednesday, Thursday, March 19, 20, 21, 2024/11AM-3PM Requirements: High School Diploma or GED Two Updated Copies of Resume Dress Business Casual CPR, SCIP and AMAP are preferred, but not required. Expected hours: 16 – 40 per week Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 10 hour shift 8 hour shift Day shift Evening shift Night shift On call Overnight shift Weekends as needed Weekends only People with a criminal record are encouraged to apply Education: High school or equivalent (Required) Experience: OPWDD: 1 year (Preferred) Caregiving: 1 year (Preferred) License/Certification: CPR Certification (Preferred) SCIP (Preferred) AMAP (Preferred) Work Location: In person
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