Guest Service Representative

Customer Service

16 April 2024465 views

Expires in 20 days

We are seeking an individual to become a part of an award-winning team. The chosen applicant will be awarded a full-time job with potential growth opportunities in the hotel industry.
The Guest Service Agent (also known as Front Desk Clerk) represents the hotel to the guest throughout all stages of the guest’s stay. Responsible for operating the front desk while providing a variety of hotel services for guests to optimize guest satisfaction and revenue optimization. Front Desk agent must possess strong telephone skills, excellent hospitality skills, strong problem-solving skills, and be detail oriented.
The responsibilities and expectations of a Guest Service Agent:
Facilitates the overall operation of the front desk while delivering a welcoming and problem-free stay
Acts as a Customer Service Representative.
Demonstrate a high level of customer service at all times

Qualifications:
Previous experience in a customer-focused industry
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Calm, efficient, and organized with great attention to detail
Ability to multi-task while maintaining a positive attitude when working with a Guest
Professional manner with an emphasis on hospitality and guest service
Ability to work on your own and as part of a team
What you will receive:
Competitive Pay with Overtime
Future Employment Growth Opportunities
Holiday pay
Vacation pay
Insurance/401K opportunities
We believe its employees are the strength of our company’s foundation. Everyone’s efficiency, ambitions, attitudes, health and stability has made the company what it is today and will continue in years to come.
We feel that an employee/employer connection is a relationship. It is both party’s responsibility to watch out for what is best for each other to make the bond stronger and more successful. Every employee has the opportunity for continued education, development, and advancement within the company. It is important every employee feels engaged and are trained for their position. Internal promotions and transfers are a common practice for those interested in growing professionally and personally with the organization.
  • Experience
    Required
  • Languages
    English – Expert
  • Employment
    Full-time
  • Salary
    $21 – $24 hourly
  • Starting time
    Immediate start!

pin iconWest 34th Street, Manhattan, New York

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Visitor Services AssistantNew York

Customer service • 11-50 Employees

Hiring on JOB TODAY since April, 2024

Satisfy customers with the spirit of excellence

Christopher Montgomery avatar icon
Christopher MontgomeryActive 1 month ago

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