53 Best Customer Service Jobs in Queens, New York, NY (June 2025)

Customer Service / AP Clerk We are seeking a motivated and detail-oriented Customer Service Representative / AP data entry clerk to join our team. The ideal candidate will handle customer inquiries, provide accurate information, and ensure seamless customer experience. This position requires strong communication skills, problem-solving abilities, and a commitment to maintaining a high standard of service. Responsibilities: Respond to customer inquiries via phone and email in a professional manner Provide accurate information regarding products and services Resolve customer issues efficiently and escalate when necessary Maintain and update customer records in the system Collaborate with internal teams to ensure customer satisfaction Follow company policies and procedures to maintain service quality Process outstanding invoices for payment on a timely and efficient manner Ensure vendor invoices are properly approved and comply with internal polices and procedures. Ensure that vendor invoices are accurately coded to correct general ledger codes Process/review employee reimbursement and corporate credit card transactions Assist with Data Entry as needed Qualifications / Requirements: Excellent organizational and time management skills High school diploma or equivalent; bachelor’s degree preferred Previous customer service or client-facing experience is advantageous Strong verbal and written communication skills Ability to handle multiple tasks in a fast-paced environment Ability to multitask and prioritize effectively under pressure. Ability to work both independently and as part of a team Willingness to embrace ongoing training and development Positive attitude and resilience in handling challenging situations Basic understanding of business operations and customer needs. Positive attitude and resilience in handling challenging situations. Full time position, Monday-Friday Medical Benefits compensation: $38,426 to $45,000 _ yr Company Description Construction / Service / Manufacturing Construction / Service / Manufacturing

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Progen Care

Lead Generation Specialist

27 days ago

Full-time

Long Island City, Queens

Job Overview We are seeking a motivated and results-driven Lead Generation Specialist to join our team. In this role, you will be responsible for identifying and qualifying potential leads to support our corporate team. The ideal candidate will have experience in inside sales, telemarketing, marketing or technology sales, fluent in both Spanish and English and possess excellent communication skills. You will play a crucial role in expanding our customer/client base and driving revenue growth through effective outbound calling and warm calling strategies. You will also be responsible for developing, coordinating, and executing impactful marketing events with schools, community centers, and other local venues—ranging from educational workshops to interactive brand activations—to build community relationships, drive awareness, and promote program participation Responsibilities Conduct outbound calls to potential clients and leads to generate interest in our products and services. Utilize warm calling techniques to engage with leads and build rapport. Qualify leads based on their needs and readiness to qualify. Maintain and update accurate records of interactions with leads in our CRM software. Reach out to schools, community centers, shelters etc. in the area to plan outreach events to generate potential leads. Conduct weekly and monthly meetings with our corporate team, sales director and CEO. Plan and execute targeted outreach events at schools, community centers, and family-focused venues to connect with parents, raise awareness about Medicaid waiver programs, and provide accessible information and resources to support enrollment and engagement. Consistently monitor key performance metrics, meet and exceed quotas for lead acquisition, and optimize strategies to drive success. Qualifications Proven experience in inside sales, telemarketing, or technology/technical sales. Over 3 years of sales or marketing experience. 1 year + experience with Medicaid waivers, Health Home agency's, or Advocacy outreach. Familiarity with outbound calling techniques and lead qualification processes. Proficiency in using CRM software and other relevant sales tools. Ability to work independently as well as collaboratively within a team environment. Bachelor's not required with proper experience but preferred. Fluent in both English and Spanish. Join us as a Lead Generation Specialist and contribute to our mission of delivering exceptional solutions while growing your career in a supportive environment! Job Type: Part-time Pay: $300.00 - $400.00 per week Benefits: Flexible schedule Paid time off Paid training Work from home Supplemental Pay: Bonus opportunities Monthly bonus Performance bonus Yearly bonus Work Location: Hybrid remote in Brooklyn, NY 11205

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InstaVet Urgent Care & Wellness Animal Hospital - LIC Queens Pet Surgery Medical Center

Front Desk Receptionist - Animal Hospital

1 month ago

$22 hourly

Full-time

Long Island City, Queens

CURRENTLY HIRING InstaVet Urgent Care is on the lookout for a Customer Care Specialist to join their AMAZING team! The Care Specialist is the first person that a client will meet upon entering our facility and should be courteous and helpful at all times. The ideal candidate would be a positive person who can professionally treat any situation with a smile on their face. Our Ideal Candidate Exceptional customer service and communication skills Is self-motivated and able to work independently Is a great team player Job Responsibilities Include, But Are Not Limited To Answer phones and greet clients and patients Accurately enter client information, collect payments, and print receipts Maintain an individual cash box which is to be balanced at the end of each shift Consistently provide exceptional customer service in a positive manner Our benefits package is the best in the industry and includes health, dental, vision, paid parental leave, 401(k), paid time off, pet benefits, and much more! Qualifications: The ideal candidate would be a positive person who can professionally treat any situation with a smile on their face Exceptional customer service and communication skills Is self-motivated and able to work independently Responsibilities: The Customer Service Representative is the first person that a client will meet upon entering our facility and should be courteous and helpful at all times Answer phones and greet clients and patients Benefits: Our benefits package is the best in the industry and includes health, dental, vision, paid parental leave, 401(k), paid time off, pet benefits, and much more! Job Type: Full-time Pay: From $22.00 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Schedule: 10 hour shift Weekends as needed Work Location: In person

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Skylight Pharmacy Inc.

Cashier/Clerk/Customer Service

We are seeking a dedicated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while efficiently managing transactions. Your ability to communicate effectively and handle cash accurately will contribute to a positive shopping experience for our patrons. If you are passionate about customer service and enjoy working in a retail environment, we would love to hear from you. Responsibilities Greet customers warmly and assist them with their inquiries. Operate cash registers and handle cash transactions accurately. Process sales transactions, returns, and exchanges in a timely manner. Maintain knowledge of store products and promotions to assist customers effectively. Ensure the checkout area is clean, organized, and well-stocked. Address customer complaints or concerns with professionalism and empathy. Collaborate with team members to achieve sales goals and enhance customer satisfaction. Utilize basic math skills for cash handling and register operations. Uphold company policies regarding phone etiquette and customer interactions. Experience Previous experience in a grocery store or retail environment is preferred. Familiarity with cash registers and cash handling procedures is a plus. Bilingual candidates are encouraged to apply as communication with diverse customers is valued. Strong customer service skills with an emphasis on sales techniques. Basic math proficiency for accurate transaction processing. Ability to maintain a positive attitude in a fast-paced environment. Join us in creating an enjoyable shopping experience for our customers while developing your skills in a supportive team atmosphere! Job Types: Full-time, Part-time Pay: $17.17 - $18.00 per hour Shift: Day shift Evening shift Morning shift Language: spanish (Required) Ability to Commute: Jamaica, NY 11432 (Required) Work Location: In person

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FAGAMA CORP