Call Centre Agent - Cell Tech

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• TaxVance LLC

  

  Customer Service Representative (CSR)

  2 months ago

  $16–$18 hourly

  Part-time

  Sunset Park, Brooklyn

  For more than 30 years, TaxVance has been serving our community with care, trust, and dedication. What began as a family-based service has grown into a mission-driven company committed to helping individuals, families, and small businesses thrive. We go beyond tax preparation — providing support with bookkeeping, financial guidance, and immigration-related documentation to ensure our community feels seen, supported, and empowered. Our team understands the challenges many face navigating complex financial and legal systems, which is why compassion, respect, and cultural understanding are at the heart of everything we do. At TaxVance, our promise is simple: to stand alongside our clients as partners in their growth and peace of mind. Whether it’s filing taxes, supporting a business, or helping families with immigration paperwork, we are here to uplift, guide, and create lasting impact. Role Overview: We are seeking a proactive and empathetic Customer Service Representative (CSR) to join our team. As the first point of contact for clients, you will handle inquiries, resolve issues, and ensure a smooth customer experience from start to finish. Your role will be essential in building trust, strengthening client relationships, and supporting the growth of TaxVance. Key Responsibilities: • Serve as the primary point of contact via phone, email, chat, and social media., • Respond to client inquiries regarding tax filings, bookkeeping, and general service questions., • Assist clients in navigating the TaxVance platform, uploading documents, and completing forms., • Escalate complex cases to tax specialists or managers while ensuring follow-up., • Track client interactions and maintain accurate records in CRM/automation systems., • Identify common issues and provide feedback to improve customer experience and workflows., • Uphold professionalism, empathy, and discretion in all communications. Qualifications • Required:, • Previous experience in customer service, call center, or client-facing role., • Excellent communication skills in English and Spanish (bilingual)., • Strong organizational skills and attention to detail., • Comfort using digital tools (CRM, email, chat platforms, cloud storage)., • Ability to remain calm and empathetic under pressure., • Preferred:, • Experience in financial services, tax preparation, or bookkeeping support., • Familiarity with automation platforms (e.g., Make.com, n8n, or similar)., • Knowledge of U.S. tax basics is a plus. What We Offer • Competitive base salary + performance incentives., • Training and professional development opportunities., • Growth path into specialized financial service or operations roles., • Being part of an innovative, community-focused company on a mission to simplify finance. At TaxVance, our promise is simple: to stand alongside our clients as partners in their growth and peace of mind. Whether it’s filing taxes, supporting a business, or helping with immigration paperwork, we are here to uplift, guide, and create lasting impact in our Latinx community for years to come. Apply today!

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• CSC Serviceworks

  

  Dir Strategic Accts Route

  5 days ago

  New York

  The CSC ServiceWorks Story: CSC ServiceWorks is the leading provider of commercial laundry and air-vending solutions across the United States and Canada. With nearly a century of experience and over one million machines in operation, we serve more than 40 million consumers annually through our pay technology platforms, technology-enabled services, and trusted client partnerships. Our team of 2,300+ professionals supports a wide range of industries, from multi-housing and universities to convenience stores and hospitality, delivering reliable equipment, innovative technology, and responsive service. At CSC, we’re in the business of making things work, connecting people with technology while empowering communities, clients, and team members to thrive. Our values of trust, respect, and integrity guide everything we do, and our focus on community impact keeps us grounded in purpose-driven innovation. Overview: Primary responsibility for partnering with regional clients to provide account management and grow business within defined account base. Key Job Responsibilities: • Manage a book of Business. Selling and negotiating our services., • Contribute to the Company strategy through the development of specific account sales plans to support strategic regional business, • Monitor and evaluate account opportunities, • Manage account prospects and build customer relationships through development of sales/marketing plans and maintenance of key national account information, • Communicate to/work with VP to resolve unique customer concerns/issues, • Schedule regular visits with accounts to facilitate future renewal discussions, • Match services with account needs. Demonstrate knowledge of customers, industry, competition, and pricing, • Maintain data in the CRM. Schedule appointments, follow-ups, and maintain accurate contact information Benefits & Perks: • Work Life Balance!, • 75% Employer Contribution to Medical, Dental, and Vision insurance, • Health Savings Account with Employer Contribution, • Year-round Work & Paid Training, • Company Paid Life, Short-term, and Long-term Disability Insurance, • 401k with generous Company Match, • Paid Time Off (PTO) & Holiday Pay, • Flexible Spending & Health Savings Account, • Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!, • Education Reimbursement Program, • Paid employee Referral program • Ability to write reports, business correspondence, and procedure manuals, • Proven ability to effectively present information to management and groups of employees, • Ability to work with a variety of mathematical concepts, • High-level ability to define problems, collect data, establish facts, and draw valid conclusions, • High-level ability to interpret a variety of instructions, • Strong Microsoft Office skills Physical Requirement:• Travel required as needed• Conduct sales activities with customers at the customer’s place of business CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran or other protected status. CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.

• Lundbeck

  

  Multi-Specialty Account Manager - Jersey City, NJ

  2 months ago

  New York

  Territory: Jersey City, NJ - Multi-Specialty Target city for territory is Jersey City - will consider candidates who live within 40 miles of territory boundaries with access to a major airport. Territory boundaries include: Morristown, Edison, Clifton. SUMMARY: Are you a results-driven biopharmaceutical sales professional looking to be part of an organization that values being curious, adaptable, and accountable? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth! We are seeking a dynamic and results-driven sales professional with a proven track record of success who is looking to grow with LundbeckOur ideal candidate will have the ability to be a specialty product expert with an understanding of requisite market complexities in order to be successful promoting our products to stakeholders in the primary care and neurology settings. As an Account Manager, you lead the promotion of our psychiatry portfolio, executing sales and marketing strategies with comprehensive clinical knowledge to drive sales performance. Our Account Managers are adept at executing against the toughest commercialization challenges in today’s rapidly changing environment and must demonstrate strong capability in the following areas: ESSENTIAL FUNCTIONS: Business Planning & Account Leadership - Ability to use digital tools and apply data-based insights to create opportunities, develop strategy & tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance. Selling - Deliver messages in a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call with a commitment to action to drive changes in behavior. Customer Development - Build and maintain productive internal and external relationships based on customer needs and organizational goals, incorporating “total office” account management where applicable. Local Market & Therapeutic Area Expertise - Gather and validate key trends and dynamics in the market, map account linkages, and apply comprehensive therapeutic knowledge to uncover and prioritize unique opportunities. Reimbursement - Consistently demonstrate the ability to stay informed on reimbursement dynamics, anticipate and effectively address payer access issues (IDNs, Medicare, Medicaid, Commercial) using Lundbeck resources. Pharmaceutical Environment/Compliance - Apply knowledge of pharmaceutical and regulatory environment, including accountability and adherence to Lundbeck policies and procedures and FDA regulations regarding the promotion of pharmaceutical and medical products. REQUIRED EDUCATION, EXPERIENCE and SKILLS: • Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university, • 2-5 years pharmaceutical, biopharmaceutical, biologics, medical device sales or related healthcare sales experience., • Must demonstrate the intellectual capacity to score highly on disease and product training exams, including being certified on product knowledge annually, • Self-starter, with a strong work ethic, tenacity, and outstanding communication skills, • Adaptability: Ability to embrace change and work collaboratively in a fast-paced team environment., • Problem-Solving: Proven analytical skills to identify solutions and overcome obstacles., • Data Analysis: Strong computer and technical skills used in analyzing data to develop both short- and long-term goals aligned with business objectives., • Must live within 40 miles of territory boundaries, • Driving is an essential duty of this job; must have a valid driver’s license with a safe driving record that meets company requirements, • Meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers / customer facilities is required for continued employment with Lundbeck, • Ability to lift, bend, push, pull and move items including, but not limited to equipment, pharmaceutical samples, and any other work-related materials up to 25 lbs. with or without reasonable accommodation. PREFERRED EDUCATION, EXPERIENCE AND SKILLS: • Recent documented successful experience selling to general practitioners (GPs) and primary care centers., • Prior experience promoting and detailing products specific to CNS/neuroscience, • Previous experience working with alliance partners (i.e., co-promotions) TRAVEL: • Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States. Travel must be able to be completed in a timely manner. The range displayed is a national range, and if selected for this role, may vary based on various factors such as the candidate’s geographical location, qualifications, skills, competencies, and proficiency for the role. Salary Pay Range $108,000 to $125,000 and eligibility for a sales incentive target of $39,000. Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, company match 401k and company car. Additional benefits information can be found on our ___. Applications accepted on an ongoing basis. Why Lundbeck Lundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the ___. Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the ___. Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in ___.

• Eleven Madison Park

  

  Host/Reservationist

  23 days ago

  New York

  Michelin-starred restaurant in NYC led by Chef Daniel Humm.Our team is driven by a commitment to serve the most delicious food with the most gracious hospitality.We are looking for passionate and experienced.Requirements for Success:.Passion for hospitality, food, and beverage.Ability to&n

• Sip and Guzzle

  

  Doorman

  20 days ago

  New York

  Sip & Guzzle is seeking a door person that is the first point of contact for guests joining us, and embodies a sense of hospitality.In this role, they will ensure customers meet the age requirements and are in a position to enjoy the experience we offer.In addition, Doorperson s need to as

• Chef Daniel Boulud Restaurants

  

  Reservationist

  1 day ago

  New York

  The Dinex Group, restaurant group of internationally acclaimed Chef Daniel Boulud, is looking for a Reservationist to join the centralized reservationist team! .As a Restaurant Reservationist you will play a crucial role in managing and optimizing our dining reservations.You will be respon

• Stylus NYC Inc

  

  Reservations Manager

  20 days ago

  New York

  Reservations Manager / Maitre'd.

• VirtualVocations

  

  Tennessee Healthcare Customer Service Advocate

  6 days ago

  New York

  A company is looking for a Healthcare Customer Service Advocate.