Collections Agent - Fisher Associates

Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately. After applying, you may have the opportunity to schedule an in-person interview within minutes. Get great perks. • Full-time hours, generous paid time off, career development program and weekly pay, • Bonus plan eligible, • Compensation is based on qualifications and experience, • 401(k) with company match, • Full medical, dental and vision insurance, • Associate discounts on in-store and online merchandise, services and warranty plans, • Discounts at hundreds of retailers, restaurants and more, • Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions, • Drive customer satisfaction by focusing on customer engagement, quality, and the community, • Coach associates in exceptional service, consultative selling, and total solutions, • Be flexible to perform other duties as assigned, • Lead and develop a team committed to operational excellence in driving profitable sales & margin, • Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction, • Able to work a flexible schedule based on the store’s needs, • Experience directing a team and/or supervising others while managing many priorities, • Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs), • Attention to detail and keen eye for noticing quality issues, • Manage conflict in a reasonable, nonconfrontational and cooperative manner, • Ability to act with honesty and integrity regarding customer and business information, • Experience overcoming objection and engaging with customers to understand their needs, • Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment

Staples is business to business. You’re what binds us together. Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. As a Key Account Executive (KAE) - Facility Solutions, you will be an integral part of our Facilities team, driving business growth and fostering relationships with key/enterprise clients. You'll be joining a dynamic environment where collaboration and innovation are expected and celebrated. This is a remote position with a focus on supporting customers in the greater New York City Metro market. While the role is fully remote, candidates located within or near this market, where the majority of our customers are based, are strongly preferred to support collaboration, travel, and local market engagement. What you’ll be doing: • Grow and manage complex Facility (Jan/San) opportunities with existing enterprise/major clients in an assigned territory., • Strategize and close high-value sales deals, leveraging your communication and persuasion skills., • Interface at senior levels within customer sites to build lasting partnerships., • Adapt and thrive in a fast-paced, change-driven environment., • Deliver impactful presentations to clients and internal stakeholders., • Manage your time and priorities with strong organizational skills., • Demonstrate follow-up and follow-through on administrative tasks and client needs., • Utilize analytical, negotiating, and problem-solving skills to overcome challenges and deliver business targets., • Collaborate with cross-functional teams to ensure seamless execution of solutions., • Drive revenue accountability across assigned accounts. What you bring to the table: • Highly driven, competitive, and results-oriented approach., • Exceptional communication and persuasion abilities., • Proven capability to interface with senior-level executives and stakeholders., • Ability to succeed in environments that require adaptability to change., • Strong presentation skills for varied audiences., • Self-starter mentality with a relentless focus on results., • Time management and organizational excellence., • Outstanding interpersonal skills for relationship building., • Attention to detail and robust administrative follow-up., • Strong analytical, negotiating, and problem-solving capabilities. What’s needed- Basic Qualifications: • High School Diploma or GED required., • 4+ years of outside sales or related experience – ideally managing a book of business with larger/enterprise accounts., • Experience in janitorial/sanitation, cleaning supply, breakroom, safety, and related product categories. What’s needed - Preferred Qualifications: • Bachelor’s degree., • Successful experience with training and demonstration, both internally and for end-users. We Offer: • Inclusive culture with associate-led Business Resource Groups, • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays), • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

The Opportunity As a Field Technology Project Manager, you’ll play a key role in shaping and delivering technology initiatives that empower our field organization. You’ll combine your business acumen and technical expertise to drive strategic projects that enhance advisor productivity and strengthen our field technology ecosystem. You’ll partner across business and technology teams to identify opportunities, manage large-scale projects, and deliver efficient, high-quality solutions that align with company priorities. In every aspect of the role, you’ll demonstrate accountability, agility, inclusion, curiosity, and strong communication — showing the courage to lead through change and drive meaningful results. The Team You’ll be part of the Field Technology Experience (FTX) team — a collaborative group focused on the strategy, delivery, and adoption of field-facing technology solutions. The team partners closely with home office technical teams, business leaders, third-party vendors, and field partners to deliver projects that meet business objectives and adhere to quality and security standards. Your extended team includes: • Field Technology relationship managers who ensure successful implementation across the field., • Learning and Performance Consultants who support adoption and training efforts., • Content and Data Managers, Developers, and Web Consultants who maintain our field portal and reporting tools. This cross-functional structure ensures that our technology delivers meaningful value to advisors and field leaders across the country. The Impact: • Lead and manage the delivery of small to mid-size technology projects from initiation through implementation, ensuring alignment with strategic objectives., • Oversee the Field Technology Experience roadmap, managing capability delivery and vendor partnerships., • Collaborate with internal teams and external partners to ensure timely, high-quality project execution., • Help translate business goals into actionable technology requirements and implementation plans., • Serve as a Subject Matter Expert for field technology, bridging business needs and technical capabilities., • Use data and analytics to identify trends, optimize performance, and inform decision-making., • Communicate progress, risks, and outcomes clearly to technical and non-technical audiences. Key Responsibilities: • Manage the full lifecycle of field technology projects — from concept through execution — ensuring scope, schedule, and budget alignment., • Partner with cybersecurity, data, and compliance teams to maintain high standards of security and governance., • Lead and influence cross-functional teams across the enterprise, including vendor management and integration efforts., • Build and maintain strong relationships across business lines, inspiring collaboration and accountability., • Identify process improvement opportunities and champion innovative solutions., • Motivate and guide teams to deliver outcomes that support both field and enterprise goals. The Minimum Qualifications • Bachelor’s degree (preferably in Computer Science, Information Technology, or a related field)., • 3+ years of experience managing and executing small to mid-size, complex projects in financial services or a similar industry. The Ideal Qualifications • Experience with protection and wealth distribution platforms and field technology solutions., • Proven success leading cross-functional project teams and managing vendor relationships., • Strong understanding of data, technology, and cybersecurity concepts., • Experience presenting to and influencing a range of audiences, from senior executives to technical teams., • Excellent communication, relationship management, and leadership skills., • Strong analytical and problem-solving skills with a focus on data-driven decision-making., • Demonstrated ability to work independently and manage multiple priorities in a fast-paced environment., • Experience working collaboratively with technical roles such as engineers, developers, and data scientists., • Deep curiosity and willingness to challenge the status quo to drive better results. #LI-SC1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our ___ page.

Staples is business to business. You’re what binds us together. Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. As a Key Account Executive (KAE) - Facility Solutions, you will be an integral part of our Facilities team, driving business growth and fostering relationships with key/enterprise clients. You'll be joining a dynamic environment where collaboration and innovation are expected and celebrated. This is a remote position with a focus on supporting customers in the Northern and Central New Jersey market. While the role is fully remote, candidates located within or near that market, where the majority of our customers are based, are strongly preferred to support collaboration, travel, and local market engagement. What you’ll be doing: • Grow and manage complex Facility (Jan/San) opportunities with existing enterprise/major clients in an assigned territory., • Strategize and close high-value sales deals, leveraging your communication and persuasion skills., • Interface at senior levels within customer sites to build lasting partnerships., • Adapt and thrive in a fast-paced, change-driven environment., • Deliver impactful presentations to clients and internal stakeholders., • Manage your time and priorities with strong organizational skills., • Demonstrate follow-up and follow-through on administrative tasks and client needs., • Utilize analytical, negotiating, and problem-solving skills to overcome challenges and deliver business targets., • Collaborate with cross-functional teams to ensure seamless execution of solutions., • Drive revenue accountability across assigned accounts. What you bring to the table: • Highly driven, competitive, and results-oriented approach., • Exceptional communication and persuasion abilities., • Proven capability to interface with senior-level executives and stakeholders., • Ability to succeed in environments that require adaptability to change., • Strong presentation skills for varied audiences., • Self-starter mentality with a relentless focus on results., • Time management and organizational excellence., • Outstanding interpersonal skills for relationship building., • Attention to detail and robust administrative follow-up., • Strong analytical, negotiating, and problem-solving capabilities. What’s needed- Basic Qualifications: • High School Diploma or GED required., • 4+ years of outside sales or related experience – ideally managing a book of business with larger/enterprise accounts., • Experience in janitorial/sanitation, cleaning supply, breakroom, safety, and related product categories. What’s needed - Preferred Qualifications: • Bachelor’s degree., • Successful experience with training and demonstration, both internally and for end-users. We Offer: • Inclusive culture with associate-led Business Resource Groups, • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays), • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.